Higher observed risk

sarahandoliver.com

Customer reviews, business details, refund conditions and delivery terms for sarahandoliver.com, summarized in one report.

"The research agent places this store at 27/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."

27
Estimated trust/ 100
Higher observed risk

medium confidence estimate

ONLYREPUTABLE
PDF Exported
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sarahandoliver.com

Higher observed risk
Website report

Customer reviews, business details, refund conditions and delivery terms for sarahandoliver.com, summarized in one report.

27

Estimated trust score / 100

Higher observed risk

The research agent places this store at 27/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.

Information checked: 10/16/2026, 12:21:49 PM UTC. Report saved: 10/16/2026, 10:01:40 AM UTC.

We could read 10 sources for this report. Confidence in the score: medium. Downloading this report does not check the website again.

Domain Age
4095 days (registered 2015-07-31)
Connection security
Certificate not checked
Server Location
Hosting location not checked

What this means for you

"The research agent places this store at 27/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."

Trust

10/100

Extremely low trust due to recurring customer reports of 'bait and switch' marketing, receipt of poor-quality goods inconsistent with advertising, and predatory return policies that effectively prevent refunds by requiring expensive international shipping or offering only minimal partial settlements.

Customer feedback

25/100

Feedback is overwhelmingly negative, with an average TrustScore of 1.5/5 from 41 reviews. Multiple customers describe deceptive marketing regarding the company's origins, identity, and product quality. No independent positive feedback could be corroborated.

Credibility

20/100

The business's stated identity is a shell company (Signify Global LLC) using a virtual office address in Wyoming, which contradicts marketing claims of being a 'charming local boutique'. The lack of transparency and mismatch between marketing and operational reality severely undermine credibility.

Before you decide

This report does not confirm specific problems, but it cannot guarantee a safe purchase. Check the business and refund terms, and use a payment method with buyer protection.

The customer picture

Trustpilot: 1.5/5 from 41 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.

trustpilot: 1.5/5 from 41 reviews

This is a customer rating for the matched listing. Last checked: 10/16/2026, 12:20:07 PM UTC.

https://www.trustpilot.com/review/sarahandoliver.com

What we could not confirm, and where to read more

  • Reddit discussions: We could not confidently connect a result to this exact website.
  • Google business listing: We could not confidently connect a result to this exact website.
  • Google review comments: This part of the check was not run.
  • Other web sources: We could not confidently connect a result to this exact website.
  • Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.

Domain registration record

https://rdap.verisign.com/com/v1/domain/sarahandoliver.com

Last checked: 10/16/2026, 12:19:53 PM UTC

The domain was registered on July 31, 2015. Its registration company is GoDaddy.com, LLC. Registration does not confirm that a business is trustworthy.

Customer review source

https://www.trustpilot.com/review/sarahandoliver.com

Last checked: 10/16/2026, 12:20:07 PM UTC

Trustpilot listing for sarahandoliver.com. TrustScore: 1.5/5. Total reviews: 41. Saved 8 recent review excerpts; these are customer opinions, not verified facts or a representative sample. Review excerpt: Ratings are showing something else, but I like this store. Review excerpt: This is a scam! I would not have ordered these very cute boots if I had not read the reviews that were available on their site. Very deceptive. The boots were not even close to how the picture looked on the web. Very cheap quality and when I was told it would be $90-120 to send them back I couldn’t believe it. I had to send them back to China. On the site I ordered them from said fast and easy returns, no questions. I was offered 15% of what I paid for the boots rather than sending them back. Review excerpt: THIS COMPANY IS NOT LEGIT. They pull a “bait and switch” and will send you a very cheaply made polyester piece of clothing. Do not order from this company. They will not return your money and will try to force you to return the item you China at your expense!! Review excerpt: I thought I would never fall for a fake company, but Sarah and Oliver completely fooled me. They pretend to be a charming local boutique with a lovely backstory, but it is a total scam run by a shell company (Signify Global LLC). I received my order today, and the item looks absolutely nothing like the advertised photos: instead of a cute cotton blouse I got an ugly polyester t-shirt of unacceptable quality. They immediately answered my email about a refund: they offered full refund when the $49.95 item was sent back to Asia for $95-$120 postage; or 15% immediate refund with no need to send an Review excerpt: I ordered from a remarkably fake advertisement of an elderly couple who started a dream brick and mortar shop out of England I think. I am 71 and they advertise orthopedic boots. I live on a ranch. The need is great for leather orthopedic boots that look like the real thing. I have small feet, they had small sizes. I ordered. I waited a lot of time. They came today and they are fake leather. Very disappointed. I have reached out. They are definitely NOT WHAT THEY ADVERTISED. Review excerpt: If I could give a 0 I would they are scamming people they know its no were near what you order then they want to tell you that you have to pay to send back when they know they international any it cost slot to send back so yiu only get a percentage of your refund which what they sent you is way less than that percentage I wish I could add photos Review excerpt: Received the Katie Summer Pleated dress I ordered. It looks nothing like the image advertised. It has absolutely no labels sewn into the dress - materials, size, care, country where made - but I can assure you the fabric is not the cotton linen claimed. Nor is it lined, a fabric with substance that drapes, or is finished at the hem as advertised. It is thin, and falls straight and very wide, looking more like a caftan or muumuu. Huge ripoff. Review excerpt: Company claim to be from NY, I ordered a $250 shoes on sale, so I paid around $150 for a cheap quality material, wrong size delivered in bubble plastic from China. Tried to return it and customer sefvice offered 15% refund, 2nd email 25% refund because I need to return it ocerseas. Total scam, no refund. Shoes going to the trash.

Website policies

https://sarahandoliver.com/policies/refund-policy

Last checked: 10/16/2026, 12:21:36 PM UTC

Refund policy We’re sorry to hear you’re not satisfied with your order! We want to make the return process as smooth as possible for you. Return Policy We have a 30 day returns policy, which means you have 30 days from receiving your item to request a return. All approved returns are sent to our central warehouse in Asia. All returns must be approved prior to shipment. Follow these 3 simple steps to return your product: Step 1: Contact Us To request a return please contact us at support@sarahandoliver.com with your order number and the reason for your return. We’ll guide you through the next steps. Step 2: Send Your Package Once you’ve received instructions from us, return the items to the address we provide. Make sure to use a shipping method with a Track & Trace code. Sarah & Oliver does not offer free returns. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part. Step 3: Receive Your Refund Once your return has arrived in our warehouse you can get a refund of the payment within 14 working days. Cancellation Policy If you need to cancel your order, please contact us within 15 minutes of placing it. If the order has already been shipped cancellation is not permitted. Customers must wait for delivery and follow the return procedure. Damaged or incorrect order received? If your item arrives damaged or defective, contact us immediately at support@sarahandoliver.com with photos of the issue. We'll arrange a replacement or full refund at no extra cost to you. Return Shipping Costs Customers are responsible for return shipping costs unless the item is defective or not as described. Sarah & Oliver will provide a complimentary replacement in cases of: • Defective products • Damaged items upon arrival • Incorrect items received Return Address: Contact: Zhaoyidong Street and house number: No. 1738 Renmin West Road, Cao'e Street City / District: Shangyu District Province / State: Zhejiang Province Postal code: 312300 Country: China Phone: +86 137 5750 3345 Contact Us For all return, replacement, and refund inquiries, please contact: Email: support@sarahandoliver.com Contact Details Address: 30 N Gould St, Sheridan, Wyoming 82801, United States. E-Mail: support@sarahandoliver.com Phone: +13232838907 Entity Identification Number:‭ 2024-001576354‬ Customer service: Monday to Friday between 9:00 am to 6:00 pm. Company info Company info Store name: Sarah & Oliver GreenvilleCompany name: Signify Global LLC Email: support@sarahandoliver.comPhone: +13232838907 Company address: 30 N Gould St, Sheridan, 82801, Wyoming CONTACT CONTACT Do you need help? Contact our customer service. Our team is there for you 5 days a week , don't hesitate to contact us! Monday to Friday: 9:00 AM - 5:00 PM 📩 E-mail: info@sarahandoliver.com Informations Informations Shipping Policy Refund Policy Terms of Service Privacy Policy Payment policy Contact Us About Us Track My Order Disclaimer Powered by Shopify "Close (esc)" Refund policy Cart • 0 Add 1 more and get an extra 10% discount 10% EXTRA DISCOUNT 15% EXTRA DISCOUNT 20% EXTRA DISCOUNT 25% EXTRA DISCOUNT Your cart is empty

Website information

https://sarahandoliver.com/

Last checked: 10/16/2026, 12:21:36 PM UTC

Sarah & Oliver – Sarah & Oliver Sarah & Oliver – Sarah & Oliver Skip to content Close menu Home Women Dresses Wedding Guest Dresses Maxi Dresses Midi Dress Floral Dresses Wrap Dresses Jackets & Coats Jackets Blazers and cardigans Shoes Sandals Loafers Sneakers Western Boots Elegant Heels More To Shop Knits Trousers Two Piece Sets Jumpsuits Bags Trousers Swimwear Jewelry Men Jackets Sweaters T-shirt Mens Pullover About Us Contact Track My Order Instagram Facebook YouTube Pinterest TikTok Pause slideshow Play slideshow OUR BIGGEST SALE EVER ENDS TONIGHT! Discover your style CLEARANCE SALE SHOP NOW WOMENS BEST SELLER View all Sale Joselyn™ | Orthopedic Summer Sandals Regular price $203.95 Sale price$74.95 Save $129.00 Sale Rosalind | Sophisticated Two Piece Set Effortless Style Lasting Comfort Regular price $199.95 Sale price$84.95 Save $115.00 Sale Marisa Clarisse Boots with Timeless Chic Style Regular price $284.95 Sale price$94.95 Save $190.00 Sale Elizabeth | Soft V-neck Sweater Regular price $159.95 Sale price$79.95 Save $80.00 Collections Dresses Shirts Blouses Shirts Trousers Shoes Sweaters Jackets ALL DRESSES ON SALE View all Sale Florence™ | Floral Button-Down Mini Dress Regular price $474.95 Sale price$94.95 Save $380.00 Sale Maelis - Women's Printed Chain Pattern Long Dress Regular price $169.95 Sale price$79.95 Save $90.00 Sale Zoraida - Stylish Batwing Sleeve Long Dress Regular price $149.95 Sale price$74.95 Save $75.00 Sale Saskia - Chic Summer Breeze Printed Dress Regular price $164.95 Sale price$89.95 Save $75.00 Sale Lauren - Elegant Floral V-Neck Belted Boho Dress Regular price $304.95 Sale price$74.95 Save $230.00 Welcome to Sarah & Oliver - Greenville Inspired by a deep love for southern living and a belief in timeless, comfortable style, we founded Sarah & Oliver — Greenville. Here, you’re invited to dress with ease, move through life effortlessly, and embrace the quiet beauty of everyday moments — where softness, warmth, and authenticity come together. With love, Sarah & Oliver 🤍 Company info Company info Store name: Sarah & Oliver GreenvilleCompany name: Signify Global LLC Email: support@sarahandoliver.comPhone: +13232838907 Company address: 30 N Gould St, Sheridan, 82801, Wyoming CONTACT CONTACT Do you need help? Contact our customer service. Our team is there for you 5 days a week , don't hesitate to contact us! Monday to Friday: 9:00 AM - 5:00 PM 📩 E-mail: info@sarahandoliver.com Informations Informations Shipping Policy Refund Policy Terms of Service Privacy Policy Payment policy Contact Us About Us Track My Order Disclaimer Powered by Shopify "Close (esc)" Sarah & Oliver Cart • 0 Add 1 more and get an extra 10% discount 10% EXTRA DISCOUNT 15% EXTRA DISCOUNT 20% EXTRA DISCOUNT 25% EXTRA DISCOUNT Your cart is empty

Website policies

https://sarahandoliver.com/policies/shipping-policy

Last checked: 10/16/2026, 12:21:36 PM UTC

Shipping policy AVERAGE DELIVERY TIMES These are the average delivery times for all orders from the Unites States, United Kingdom and Canada. Shipping time for orders 5-11 days, shipping on: Mon-Sat. Estimated handling time for orders 1-3 days, shipping on: Mon-Sat Estimated transit time for orders 4-8 days, delivery on: Mon-Sun. INTERNATIONAL SHIPPING We currently ship to select international destinations. International shipping rates and delivery times vary by location. Please note that customs duties and import taxes may apply and are the responsibility of the customer. DELAYS Although 97% of orders are delivered within the stated delivery time, delays may occur in some cases due to our current clearance sale. Our team is working around the clock to carefully pack and ship every order as quickly as possible. FREE SHIPPING We cover the shipping costs and deliver every order to your home FREE of charge—no minimum order value required. CANCELLING YOUR ORDER You can cancel your order within 24 hours of placing it. After this period, cancellations are unfortunately no longer possible as the order is immediately sent to our warehouse and processed. A 30-day right of withdrawal applies from the day you receive the product, within which you can return your order. PLEASE DOUBLE-CHECK YOUR SHIPPING INFORMATION! To ensure your order is processed correctly, it's important that your shipping information is complete and accurate. Missing or incorrect details may result in delays. It is the buyer's responsibility to provide accurate information. Please note that in the case of lost packages or failed delivery due to incorrect information, the buyer will bear the cost, and we cannot offer a refund. LOST DELIVERIES We're sorry to hear there's an issue with your order. Please contact your local delivery service responsible for the shipment to get more information about the status of your package. TRACK YOUR ORDER You will receive an email with tracking details once your items have been shipped. You can also track your order via the Track & Trace page on our website. Please note that tracking information will appear in the first week of March after ordering. DO YOU HAVE QUESTIONS OR NEED MORE DETAILED INFORMATION? Feel free to contact us at support@sarahandoliver.com or click "Contact" on our website. Our dedicated team is here to answer all your questions and assist you. Contact Details Address: 30 N Gould St, Sheridan, Wyoming 82801, United States. E-Mail: support@sarahandoliver.com Phone: +13232838907 Entity Identification Number:‭ 2024-001576354‬ Customer service: Monday to Friday between 9:00 am to 6:00 pm. Company info Company info Store name: Sarah & Oliver GreenvilleCompany name: Signify Global LLC Email: support@sarahandoliver.comPhone: +13232838907 Company address: 30 N Gould St, Sheridan, 82801, Wyoming CONTACT CONTACT Do you need help? Contact our customer service. Our team is there for you 5 days a week , don't hesitate to contact us! Monday to Friday: 9:00 AM - 5:00 PM 📩 E-mail: info@sarahandoliver.com Informations Informations Shipping Policy Refund Policy Terms of Service Privacy Policy Payment policy Contact Us About Us Track My Order Disclaimer Powered by Shopify "Close (esc)" Shipping policy Cart • 0 Add 1 more and get an extra 10% discount 10% EXTRA DISCOUNT 15% EXTRA DISCOUNT 20% EXTRA DISCOUNT 25% EXTRA DISCOUNT Your cart is empty

Website policies

https://sarahandoliver.com/pages/terms-of-service

Last checked: 10/16/2026, 12:21:36 PM UTC

CONTACT CONTACT Do you need help? Contact our customer service. Our team is there for you 5 days a week , don't hesitate to contact us! Monday to Friday: 9:00 AM - 5:00 PM 📩 E-mail: info@sarahandoliver.com Informations Informations Shipping Policy Refund Policy Terms of Service Privacy Policy Payment policy Contact Us About Us Track My Order Disclaimer Powered by Shopify "Close (esc)" Terms Of Service Cart • 0 Add 1 more and get an extra 10% discount 10% EXTRA DISCOUNT 15% EXTRA DISCOUNT 20% EXTRA DISCOUNT 25% EXTRA DISCOUNT Your cart is empty

Website policies

https://sarahandoliver.com/policies/terms-of-service

Last checked: 10/16/2026, 12:21:36 PM UTC

Terms of service Article 1 - Definitions The following definitions apply in these terms and conditions: Withdrawal period: the period within which the consumer may exercise their right of withdrawal; Consumer: the natural person who does not act in the course of a profession or business and who enters into a distance contract with the entrepreneur; Day: calendar day; Continuous transaction: a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time; Durable medium: any tool that allows the consumer or entrepreneur to store information addressed personally to them in a way that enables future consultation and unchanged reproduction of the stored information. Right of withdrawal: the consumer’s option to withdraw from the distance contract within the cooling-off period; Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance; Distance contract: a contract concluded within the framework of a system organized by the entrepreneur for the distance sale of products and/or services, using only one or more means of distance communication up to and including the conclusion of the contract; Means of distance communication: tools that can be used to conclude a contract without the consumer and entrepreneur being together in the same place at the same time; General Terms and Conditions: the present general terms and conditions of the entrepreneur. Article 2 - Identity of the entrepreneur Sarah & Oliver Greenville Customer service email: support@sarahandoliver.com Article 2 - Applicability These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer. Before a distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the consumer will be informed before the distance contract is concluded that the general terms and conditions can be viewed at the entrepreneur’s premises and will be sent free of charge upon request. If the distance contract is concluded electronically, the text of these terms and conditions may be made available electronically before the contract is concluded, in such a way that the consumer can easily store it on a durable medium. If this is not reasonably possible, the location where the terms and conditions can be consulted electronically will be stated and they will be sent free of charge upon request. If specific product or service conditions apply in addition to these general terms, paragraphs 2 and 3 apply accordingly. In case of conflicting conditions, the consumer may always rely on the provision most favorable to them. If any provision of these general terms is wholly or partially null and void at any time, the contract and remaining terms remain in effect, and the void provision shall be replaced by a provision that approximates its intent as closely as possible. Situations not covered by these general terms and conditions should be assessed in the spirit of these general terms. Ambiguities regarding the interpretation or content of one or more provisions shall be interpreted in the spirit of these general terms. Article 3 - The Offer If an offer is subject to a limited validity period or conditions, this will be explicitly stated in the offer. The offer is non-binding. The entrepreneur may modify or withdraw the offer. The offer includes a complete and accurate description of the products and/or services. The description is sufficiently detailed to allow the consumer a proper assessment. Images, if used, represent the products/services truthfully. Obvious errors do not bind the entrepreneur. All images and data are indicative and cannot constitute grounds for compensation or contract cancellation. Images of products are intended as true representations. Color deviations from actual products may occur and are not guaranteed. Each offer contains enough information so the consumer understands their rights and obligations upon acceptance. This includes: The price, excluding customs clearance fees and import VAT, which are the responsibility and risk of the customer. The postal/courier service applies the special arrangement for imports into the EU and collects any VAT or clearance fees from the recipient; Any shipping costs; The manner in which the contract is concluded and which actions are required; Whether the right of withdrawal applies or not; The method of payment, delivery, and execution of the contract; The time frame for accepting the offer or the time period during which the price is guaranteed; Any communication costs if calculated differently than the regular base rate; Whether the contract will be archived and how it can be accessed by the consumer; How the consumer can check and correct the information provided before concluding the contract; The languages in which the contract may be concluded; Applicable codes of conduct and how to access them; Minimum duration of the distance contract in case of continuous transactions; Optional: available sizes, colors, and materials. Article 4 - The Agreement Subject to paragraph 4, the agreement is concluded once the consumer accepts the offer and meets the stated conditions. If the offer is accepted electronically, the entrepreneur will confirm receipt immediately. Until confirmation is received, the consumer may dissolve the agreement. If concluded electronically, the entrepreneur ensures appropriate security and a secure web environment. In case of electronic payment, appropriate security measures will be used. The entrepreneur may, within legal bounds, inquire about the consumer's ability to meet payment obligations. If there are good reasons, the entrepreneur may refuse an order or attach special conditions to execution. The entrepreneur shall provide the following information to the consumer in wri

Website information

https://sarahandoliver.com/pages/aboutus

Last checked: 10/16/2026, 12:21:36 PM UTC

CONTACT CONTACT Do you need help? Contact our customer service. Our team is there for you 5 days a week , don't hesitate to contact us! Monday to Friday: 9:00 AM - 5:00 PM 📩 E-mail: info@sarahandoliver.com Informations Informations Shipping Policy Refund Policy Terms of Service Privacy Policy Payment policy Contact Us About Us Track My Order Disclaimer Powered by Shopify "Close (esc)" About Us Cart • 0 Add 1 more and get an extra 10% discount 10% EXTRA DISCOUNT 15% EXTRA DISCOUNT 20% EXTRA DISCOUNT 25% EXTRA DISCOUNT Your cart is empty

Website information

https://sarahandoliver.com/pages/contact

Last checked: 10/16/2026, 12:21:36 PM UTC

Contact us Company info Company info Store name: Sarah & Oliver GreenvilleCompany name: Signify Global LLC Email: support@sarahandoliver.comPhone: +13232838907 Company address: 30 N Gould St, Sheridan, 82801, Wyoming CONTACT CONTACT Do you need help? Contact our customer service. Our team is there for you 5 days a week , don't hesitate to contact us! Monday to Friday: 9:00 AM - 5:00 PM 📩 E-mail: info@sarahandoliver.com Informations Informations Shipping Policy Refund Policy Terms of Service Privacy Policy Payment policy Contact Us About Us Track My Order Disclaimer Powered by Shopify "Close (esc)" Contact Cart • 0 Add 1 more and get an extra 10% discount 10% EXTRA DISCOUNT 15% EXTRA DISCOUNT 20% EXTRA DISCOUNT 25% EXTRA DISCOUNT Your cart is empty

Website policies

https://sarahandoliver.com/policies/privacy-policy

Last checked: 10/16/2026, 12:21:36 PM UTC

Privacy policy Last updated: October 13, 2025 Sarah & Oliver New York operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Sarah & Oliver New York is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. Personal Information Sources We may collect personal information from the following sources: Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; From our partners or other third parties. How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes: Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else. Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies. How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include: With Shopify, vendors and other

Possible source to check

https://www.trustpilot.com/review/sarahandoliver.com?page=2

Last checked: 10/16/2026, 12:19:57 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://sarahandoliver.com/pages/our-shipping-policy

Last checked: 10/16/2026, 12:19:57 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://sarahandoliver.com/collections/western-boots/products/glazel

Last checked: 10/16/2026, 12:19:57 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://sarahandoliver.com/collections/all-womens/products/aria-classic-cowboy-boots

Last checked: 10/16/2026, 12:19:57 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Report and correction request: https://onlyreputable.com/Report?id=6ad1f6043afbfd7d15145210

This report was generated automatically by OnlyReputable AI. It is for informational purposes only and does not constitute legal or financial advice.

© 2026 OnlyReputable. All rights reserved. Report ID: 6ad1f6043afbfd7d15145210

What we found about this website

Sources and business details

Last checked: 10/16/2026, 12:21:49 PM UTC. Findings reflect the information available at that time.

The business details and purchase conditions below summarize the available website content. Source links provide the original context. Seller-published statements are not independent confirmation.

Identity and policy checks

Business details and purchase conditions summarized from the available pages. “Found on website” means the seller publishes this information, not that it has been independently confirmed.

Refund terms

Found on website

Published refund terms: Return Policy We have a 30 day returns policy, which means you have 30 days from receiving your item to request a return. All approved returns are sent to our central warehouse in Asia. All returns must be approved prior to shipment. Follow these 3 simple steps to return your product: Step 1: Contact Us To request a return please contact us at support@sarahandoliver.com with your order number and the reason for your return. Step 2: Send Your Package Once you’ve received instructions from us, return the

Shipping terms

Found on website

Published shipping terms: Shipping time for orders 5-11 days, shipping on: Mon-Sat. Estimated handling time for orders 1-3 days, shipping on: Mon-Sat Estimated transit time for orders 4-8 days, delivery on: Mon-Sun. INTERNATIONAL SHIPPING We currently ship to select international destinations. International shipping rates and delivery times vary by location.

What customers are saying

Customer ratings and experiences linked to this website

Reddit Discussions
Not enough information

No Reddit feedback could be reliably linked to this exact website in this report. Customer experiences on this platform remain unknown.

Google Reviews
Not enough information

No Google feedback could be reliably linked to this exact website in this report. Customer experiences on this platform remain unknown.

Trustpilot Reviews
1.5/ 5
Based on 41 reviews

Trustpilot customers rated the matched listing 1.5 out of 5 across 41 reviews. Customer experiences below reflect the available sample, not every buyer.

Recent customer experiences

These are excerpts from a small recent sample, not independently verified facts or all customer experiences.

“Ratings are showing something else, but I like this store.”
“This is a scam! I would not have ordered these very cute boots if I had not read the reviews that were available on their site. Very deceptive. The boots were not even close to how the picture looked on the web. Very cheap quality and when I was told it would be $90-120 to send them back I couldn’t believe it. I had to send them back to China. On the site I ordered them from said fast and easy returns, no questions. I was offered 15% of what I paid for the boots rather than sending them back.”
“THIS COMPANY IS NOT LEGIT. They pull a “bait and switch” and will send you a very cheaply made polyester piece of clothing. Do not order from this company. They will not return your money and will try to force you to return the item you China at your expense!!”

The overall customer picture

"Trustpilot: 1.5/5 from 41 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs."

Common Praises

  • We do not have enough review comments to say what customers regularly praise.

Recurring Complaints

  • We do not have enough review comments to identify recurring complaints. This does not mean there are none.

What this means for you

AI assessment of retrieved evidence

The research agent places this store at 27/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.

Trust

10/100

Extremely low trust due to recurring customer reports of 'bait and switch' marketing, receipt of poor-quality goods inconsistent with advertising, and predatory return policies that effectively prevent refunds by requiring expensive international shipping or offering only minimal partial settlements.

Customer feedback

25/100

Feedback is overwhelmingly negative, with an average TrustScore of 1.5/5 from 41 reviews. Multiple customers describe deceptive marketing regarding the company's origins, identity, and product quality. No independent positive feedback could be corroborated.

Credibility

20/100

The business's stated identity is a shell company (Signify Global LLC) using a virtual office address in Wyoming, which contradicts marketing claims of being a 'charming local boutique'. The lack of transparency and mismatch between marketing and operational reality severely undermine credibility.

Your next step

Consider an alternative seller. If proceeding, use a payment method with buyer protection and avoid irreversible transfers.

How the score is worked out

Scores range from 0 to 100. A working website starts with 10 availability points, not trust points. The agent assesses trust, customer feedback and credibility from retrieved evidence; the remaining 90 points weight these dimensions at 35%, 45% and 20%. An unknown dimension contributes a neutral 50/100 to that weighted calculation, never an automatic penalty. Without enough cited evidence, the overall result is instead 50/100 with low confidence. A recorded unavailable or not-retrievable site scores 0, including not-found responses; access restrictions alone do not prove downtime. Confidence reflects evidence coverage and age, not a probability of safety.

Before you buy

Returns, refunds and practical precautions

StatusFound on website

Published refund terms: Return Policy We have a 30 day returns policy, which means you have 30 days from receiving your item to request a return. All approved returns are sent to our central warehouse in Asia. All returns must be approved prior to shipment. Follow these 3 simple steps to return your product: Step 1: Contact Us To request a return please contact us at support@sarahandoliver.com with your order number and the reason for your return. Step 2: Send Your Package Once you’ve received instructions from us, return the

What you can do
Payment protection

Recommendation:Consider an alternative seller. If proceeding, use a payment method with buyer protection and avoid irreversible transfers.

Score History

-26 pts
Oct 16Oct 16Oct 16Oct 160255075100

Across 4 saved reports for sarahandoliver.com. Changes can reflect different information being available, not just a change in the business.

About this report

Report reference#145210
Saved on10/16/2026, 10:01:40 AM UTC

About the domain

How long the domain has existed

4095 days (registered 2015-07-31)

An older domain is not a guarantee of a trustworthy business.

Connection security

The security certificate was not checked.

Where the website is hosted

The hosting location was not checked.

Domain registration company

GoDaddy.com, LLC

This company registers the domain; it does not endorse the business.

Owner’s public registration details

We did not check whether the owner’s details are public or private.

Website’s nameservers

ns53.domaincontrol.com., ns54.domaincontrol.com.

These servers help browsers find the website. They do not verify who runs it.

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What could not be verified
  • Reddit discussions: We could not confidently connect a result to this exact website.
  • Google business listing: We could not confidently connect a result to this exact website.
  • Google review comments: This part of the check was not run.
  • Other web sources: We could not confidently connect a result to this exact website.
  • Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.