Domain registration record

https://rdap.verisign.com/com/v1/domain/alcorra.com

Last checked: 11/2/2026, 4:14:33 PM UTC

The domain was registered on August 19, 2026. Its registration company is NICENIC INTERNATIONAL GROUP CO., LIMITED. Registration does not confirm that a business is trustworthy.

Website policies

https://alcorra.com/policies/shipping-policy

Last checked: 11/2/2026, 4:15:04 PM UTC

Shipping policy Last updated: August 19, 2026 How to reach us Questions about an order, a delivery, a return, or about this policy? Email support@alcorra.com and a person replies within one business day. Alcorra Customer support: support@alcorra.com What we ship Everything we sell is a physical piece of furniture — modular cloud couches, folding sofa beds and the boneless chair. Every order is packed and shipped to the delivery address you give at checkout. We do not sell anything digital and nothing is delivered by download. Shipping within the United States is free Cost. Tracked shipping to any US address we serve is free. There are no shipping charges added at checkout or afterwards. Where we ship. The destinations we can deliver to are shown at checkout. If your address is not offered, we cannot currently deliver there. Dispatch and delivery times. Estimated dispatch and delivery times are shown at checkout and repeated in your confirmation email. Furniture is bulky, so please allow the full window. Tracking. We email you a tracking link as soon as your order is dispatched. Orders outside the United States Where we can ship outside the US, the shipping cost and the delivery options available to you are calculated and shown at checkout before you pay. You are responsible for any import duties, taxes or customs charges imposed where you live that we do not collect at checkout. How a couch arrives Two boxes. Modular sectionals ship in two boxes — the sofa in one, the ottomans in the other. They can travel separately and may arrive on different days, so do not worry if one box lands first. Smaller items (the sofa beds and the boneless chair) ship in one box. Vacuum packed. Cushions and foam are compressed for transport. Unpack them and allow 24–48 hours for them to expand to full size. No tools. Modules snap together with connectors or secure with pre-attached velcro, and base feet twist on by hand. Each product page says which. Receiving it. Boxes are large and heavy. Please give an address where someone can receive and move them, and check your doorway and stair access against the dimensions on the product page before you order. If something does not arrive, or arrives damaged Late or missing parcel? Check the tracking link we sent you first. If it has stalled, email us and we will chase the carrier. Only one box arrived? Give it a day or two — the second box is usually close behind. If it has not appeared within a few days, email us with your order number. Damaged on arrival? Photograph the damage and the box before you do anything else and email us the pictures. We will replace or refund — you will not be asked to pay to return a damaged item. Your rights if something goes wrong are set out in our Refund Policy. Contact Alcorra Customer support: support@alcorra.com — we reply within one business day. Anything unclear here, or something gone wrong with an order? Email support@alcorra.com — include your order number and we come back to you within one business day. Alcorra — support@alcorra.com Shop All couches Home Help Contact us Search Customer supportsupport@alcorra.comWe reply within one business day. Legal Refund Policy Privacy Policy Terms of Service Shipping Policy Contact Information ECOMLUCIUS LLC ALCORRA DBA Support: support@alcorra.com © 2026 Alcorra. All rights reserved. Your cart Your cart is empty Your cart is empty — go find your couch. Browse couches Need a hand? Email support@alcorra.com — we reply within one business day.

Website information

https://alcorra.com/pages/contact

Last checked: 11/2/2026, 4:15:04 PM UTC

Contact Questions about a couch, a delivery or a return? We’re happy to help. Customer support support@alcorra.com Email is the fastest way to reach us. A real person reads every message and replies within one business day. What to include when you email The email address you used at checkout Your order number, if you have it — it’s in your order confirmation email A short description of what’s wrong Photos, if something arrived damaged — the damage itself and the box it came in What we can help with Where your order is, or tracking that hasn’t updated A couch that arrived damaged — send photos and we replace it or refund you One box turning up before another (larger couches ship in more than one box, and they can land on different days) Assembly and setup questions Returns and refunds under our 30-day money-back guarantee Questions before you buy — sizes, fabric, delivery times Business details Alcorra Customer support: support@alcorra.com — we reply within one business day. We’re an online-only store, so there’s no showroom to visit. If you need to send something back, email support@alcorra.com first and we’ll reply with return instructions and the right address to use. Policies Refund Policy · Shipping Policy · Privacy Policy · Terms of Service · Contact Information Rather send it yourself? Email support@alcorra.com — we reply within one business day. Shop All couches Home Help Contact us Search Customer supportsupport@alcorra.comWe reply within one business day. Legal Refund Policy Privacy Policy Terms of Service Shipping Policy Contact Information ECOMLUCIUS LLC ALCORRA DBA Support: support@alcorra.com © 2026 Alcorra. All rights reserved. Your cart Your cart is empty Your cart is empty — go find your couch. Browse couches Need a hand? Email support@alcorra.com — we reply within one business day.

Website information

https://alcorra.com/

Last checked: 11/2/2026, 4:15:04 PM UTC

Alcorra Skip to content Menu Home Catalog Contact Alcorra Cloud couches for real life. Deep, modular couches and floor sofas you sink into — free US shipping, no-tools setup and a 90-day money-back guarantee. Shop Catalog Free US shippingTracked, straight to your door Tool-free setupSnap or velcro together in minutes 90-day money-backNot right? We make it right Modular by designRearrange it any time Shop by type What are you looking for? Three ways to get comfortable — every one ships free in the US. Cloud couches Lazy sofa beds Chairs The collection Our couches Cloud couches, lazy sofa beds and the boneless chair — every one ships free in the US. View all U-Shaped Modular Cloud Couch with 2 Ottomans Free US shipping · 90-day returns $149.00~$599.00~View options Modular Cloud Couch Sectional with 4-seats and 2 ottomans Free US shipping · 90-day returns $149.99~$499.99~View options AMERLIFE Velvet Sleigh Bed — Cream Free US shipping · 90-day returns $159.00~$399.00~View options COLAMY Upholstered Dining Chair Free US shipping · 90-day returns $59.99~$159.99~View options Blush Lazy Sofa Bed Free US shipping · 90-day returns $139.00View options Green Lazy Sofa Bed Free US shipping · 90-day returns $129.00View options Boneless Corduroy Cloud Chair Free US shipping · 90-day returns $69.99View options Fluffy Oatmeal Cloud Couch Free US shipping · 90-day returns $199.00~$599.00~View options COPIAE U-Shaped Modular Cloud Couch with 2 Ottomans - 3-Seater, Corduroy Green Free US shipping · 90-day returns $149.00~$599.00~View options Green Cloud Couch Free US shipping · 90-day returns $179.00View options Oatmeal Cloud Couch Free US shipping · 90-day returns $169.00View options 5-Year Couch Protection Plan Add-on · nothing ships $9.99View options Fluffy Oatmeal Cloud Couch · $199.00 The cloud couch The sofa everyone falls into. A 107″ U-shaped modular sectional with two ottomans — extra-deep seats, 10″ double-layer cushions over a solid hardwood frame, and ultra-soft chenille that pets and kids can’t hurt. Modular: a full U, an L-shaped chaise, or split it apart No assembly — the modules velcro together Ships free in 2 boxes from our US warehouse Shop the Fluffy Oatmeal Cloud Couch Green Lazy Sofa Bed · $129.00 Lazy sofa beds Sofa by day, bed by night. A folding floor sofa in soft ribbed corduroy: a plump single seat with an adjustable backrest, a lounger with your feet up, or a flat 63″ guest bed — all in seconds, no tools. Three modes — sofa, lounger and bed No frame, a carry handle, and a hidden side pocket Ships compressed in one box, free in the US Shop lazy sofa beds Risk free Try it in your living room for 90 days. 90-day money-back guarantee on every piece. If it isn’t right for your space, email us and we’ll make it right. Shop Catalog FAQ Frequently asked questions Answers to the questions couch shoppers ask most. Question not answered here? Email support@alcorra.com — we reply within one business day. Contact our support team How does a couch ship? Free tracked shipping from our US warehouse. Sectionals come in two boxes (the sofa and the ottomans) that may arrive on different days. Nothing to sign for unless the carrier asks. Do I need tools to set it up? No. The modules either snap together with interlocking connectors or secure with already-attached velcro, and the base feet twist on by hand. Most people are done in about ten minutes. Can I rearrange the sections? Yes — every couch is modular. Use it as a full U, an L-shaped chaise, or pull the ottomans off as extra seats. Is my payment information secure? Yes — checkout is handled securely by Shopify and our payment providers. We never see or store your card details. What if it isn’t right for my room? You have 90 days. Email support@alcorra.com and we’ll arrange the return under our money-back guarantee. See our Refund Policy. Stay in touch New colours in your inbox. Occasional email when a new couch or colour lands. No spam, unsubscribe anytime. Free US shipping ✦Tool-free setup ✦90-day money-back guarantee ✦Modular — rearrange any time ✦Free US shipping ✦Tool-free setup ✦90-day money-back guarantee ✦Modular — rearrange any time ✦ Shop All couches Home Help Contact us Search Customer supportsupport@alcorra.comWe reply within one business day. Legal Refund Policy Privacy Policy Terms of Service Shipping Policy Contact Information ECOMLUCIUS LLC ALCORRA DBA Support: support@alcorra.com © 2026 Alcorra. All rights reserved. Your cart Your cart is empty Your cart is empty — go find your couch. Browse couches Need a hand? Email support@alcorra.com — we reply within one business day.

Website policies

https://alcorra.com/policies/refund-policy

Last checked: 11/2/2026, 4:15:04 PM UTC

Refund policy Last updated: August 19, 2026 How to reach us Questions about an order, a delivery, a return, or about this policy? Email support@alcorra.com and a person replies within one business day. Alcorra Customer support: support@alcorra.com This Refund Policy explains how refunds and returns work at Alcorra (“we”, “us”, “our”), which operates the online store at Everything we sell is physical furniture that we pack and ship to the delivery address you give at checkout. Every purchase is a single, one-time payment — we do not sell subscriptions, memberships or anything that renews. The short version | | | | --- | --- | | How long do I have? | 90 days from the day your order is delivered. | | How do I ask? | Email support@alcorra.com with your order number. | | Do I have to explain why? | No. You can tell us if you want to, but it is not required. | | What do I get back? | The full amount you paid, in USD, to your original payment method. | | Do I have to send it back? | Yes — email us first and we will send return instructions. | | Are there any fees? | No handling or restocking fees ever. Return shipping is only yours if you simply changed your mind. | | How long does it take? | Typically 5–10 business days after the item reaches us, plus your bank's own posting time. | 1\. Our 90-day money-back guarantee Every piece of furniture you buy from Alcorra is covered by a 90-day money-back guarantee. If it is not what you expected, does not suit your room, or you simply changed your mind, tell us within 90 days of delivery and we will refund what you paid. This is the same promise you see on our storefront, and we mean it literally. 2\. Who is eligible You are eligible for a refund under this guarantee if: You bought the item directly from alcorra.com; and You contact us within 90 days of the date your order was delivered; and You can give us the order number (or the email address you used at checkout, so we can find the order). 3\. How to request a refund or return Email support@alcorra.com from the email address you used at checkout, if you can. Put your order number in the message (it is in your order confirmation email). If you cannot find it, tell us roughly when you ordered and what you bought, and we will look it up. Optionally, tell us the reason. A single sentence is plenty — you do not need to justify yourself at length, and we will not argue with you about it. Please wait for our reply before sending anything back. We will send return instructions and, where we are paying for the return, a prepaid label. Items sent back without instructions may not be traceable. We aim to answer every request as quickly as we can. If you have not heard back from us, please email again — occasionally messages go astray. 4\. Returning an item Condition. Please return the item clean, unused beyond trying it out at home, and in a resaleable condition, with its original packaging where you still have it. If you have thrown the boxes away, tell us and we will advise. Who pays return shipping. If the item is faulty, damaged in transit, or not what you ordered, we pay — we will send a prepaid label or refund your shipping cost. If you simply changed your mind, the return shipping is yours to cover; because furniture is bulky, we will tell you the approximate cost before you commit. No restocking fee. We do not deduct handling or restocking charges from your refund. Damaged on arrival? Photograph it before you do anything else and email us the pictures. We will replace or refund without asking you to ship a damaged item back at your own cost. Only part of the order arrived? Sectionals ship in two boxes that can arrive on different days. Give it a few days, then email us if the second box has not appeared. None of this affects your statutory rights as a consumer. 5\. How long refunds take Once the returned item reaches us and has been checked (or, for a damaged-on-arrival claim, once we have your photos), we issue the refund to the original payment method used for the order — the same card, PayPal account, Apple Pay, Google Pay or Shop Pay wallet. Refunds are routed back through the payment provider that took the original payment, which is why we cannot normally redirect one to a different card or account. If the card or account you paid with has since been closed, tell us: your bank or provider will usually still pass the refund on to you, and if that turns out not to be possible we will work with you to find another way to get your money back. Refunds are normally issued within 5–10 business days. After we have issued it, your bank, card issuer or payment provider still has to post it to your account, which can take a few additional days. If more than 10 business days have passed since we told you the refund was issued and you still cannot see it, email us and we will send you the refund reference so you can trace it with your bank. Refunds are made in US dollars for the full amount you paid, including any tax charged at checkout. If your account is in another currency, the exchange rate your bank applies at the time of the refund may differ from the rate applied when you paid. That difference is set by your bank, not by us. We never store full card numbers. Card details are handled by Shopify Payments and the other payment providers listed at checkout, and refunds are routed back through them. 6\. Cancelling before dispatch If you change your mind before your order has been dispatched, email us straight away and we will cancel it and refund you in full. Once an order has shipped, it is handled as a return under Section 4. 7\. Limited exceptions We want this policy to be simple and generous, so the exceptions are few and we apply them sparingly. We may decline a refund request where: The item has been damaged by misuse, altered, or is not in the condition described in Section 4 (we may offer a partial refund instead); There is a clear pattern of repeated orders and returns from t

Website policies

https://alcorra.com/policies/privacy-policy

Last checked: 11/2/2026, 4:15:04 PM UTC

Privacy policy Last updated: October 29, 2026 Alcorra operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Alcorra is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. Personal Information Sources We may collect personal information from the following sources: Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; From our partners or other third parties. How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes: Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else. Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies. How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include: With Shopify, vendors and other third parties who perform servi

Website policies

https://alcorra.com/policies/terms-of-service

Last checked: 11/2/2026, 4:15:04 PM UTC

Terms of service Last updated: September 29, 2026 How to reach us Questions about an order, a delivery, a return, or about this policy? Email support@alcorra.com and a person replies within one business day. ECOMLUCIUS LLC ALCORRA DBA Customer support: support@alcorra.com 1\. Acceptance of These Terms These Terms of Service (the "Terms") are a legal agreement between you and ECOMLUCIUS LLC, doing business as ALCORRA ("Alcorra", "we", "us", "our"), the company that operates the website at (the "Site") and sells the furniture offered on it. By visiting the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site or place an order. These Terms should be read together with our other posted policies, including our Privacy Policy, Shipping Policy and Refund Policy. Those policies form part of your agreement with us. In these Terms, "you" means the person using the Site or buying from us. "Products" means the physical furniture we sell — modular couches, sofa beds, chairs and similar items. 2\. Eligibility To buy from us, you must: be at least 18 years old, or be old enough to use the Site with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf; have the legal capacity to enter into a binding contract; and use a payment method you are authorised to use. If you are a parent or guardian allowing a minor to use the Site, you are responsible for their activity and for any orders placed. 3\. Products, Descriptions and Images Images are representative. Fabric colours can vary slightly between screens and between production batches. Room-setting photographs show the product in use; other furniture, décor and accessories in them are not included. Dimensions are approximate. Measurements on the product page are typical for the item and may vary by a small amount. Please check doorways, stairs and lifts against them before ordering. Compressed packaging. Cushions and foam are vacuum packed for shipping and need 24–48 hours to expand fully after unpacking. Setup. Some items use connectors or pre-attached velcro to join modules, and base feet that twist on by hand. No tools are required unless the product page says otherwise. Weight limits. Stated weight capacities are maximums for normal seated use and are not a guarantee against damage from misuse. 4\. Intellectual Property The Site and its content — including our product descriptions, marketing copy, photography, page design, name, logo and branding ("Alcorra") — are our property or are licensed to us, and are protected by copyright, trademark and other laws. You may not copy, scrape or reuse them without our written permission. Buying a product does not give you any rights in our content or brands. 5\. Orders, Pricing, Taxes and Refunds All prices are shown and charged in US dollars (USD). The price shown on the product page and at checkout when you order is always the one that applies to your order. Where a "compare at" or list price is shown alongside the selling price, the selling price is what you pay. We may change prices, add or remove products, and run or end promotions at any time. Later price changes do not apply retroactively to orders already placed. Your order is an offer to buy. It is accepted when we confirm it and dispatch the goods. We may decline or cancel an order before dispatch — for example if an item is out of stock, if we cannot deliver to your address, or if we suspect fraud — and if we do we will refund anything you have paid. Pricing and description errors. Occasionally a product may be listed at an obviously incorrect price or with an obviously incorrect description. If this happens, we may cancel or correct the affected order, even after it is confirmed. If we cancel, we will refund what you paid in full and let you know by email. We will not use this clause to escape an ordinary promotional price you legitimately took advantage of. Taxes. Any sales tax or similar tax that applies is calculated and shown at checkout where we are required to collect it. If you buy from outside the United States, you are responsible for any import duties, taxes or charges imposed where you live that we do not collect. If your bank or card issuer applies a currency conversion or foreign transaction fee, that fee is between you and them. Refunds and returns We offer a 90-day money-back guarantee. If you are not happy with a purchase, email support@alcorra.com within 90 days of delivery and we will arrange a return and refund to your original payment method. Our Refund Policy has the full details, including who pays return shipping and what to do if an item arrives damaged. Nothing in these Terms takes away refund or cancellation rights you have under the consumer law that applies to you. 6\. Delivery Every product is a physical item that we pack and ship to the delivery address you give at checkout. Shipping within the United States is free; for other destinations we serve, shipping costs and delivery options are calculated and shown at checkout before you pay. Our Shipping Policy has the details. You are responsible for giving an accurate delivery address and an address where the goods can be received. If a delivery fails or is returned to us because the address was wrong or nobody could receive it, we may charge the cost of re-delivery. Risk in the goods passes to you on delivery. Please inspect items on arrival and tell us within a reasonable time if anything is damaged or wrong — photographs help. Large items may ship in more than one box and the boxes may arrive on different days. Delivery estimates are estimates. We will keep you informed if there is a significant delay, but we are not liable for delays caused by carriers or events beyond our reasonable control. 7\. One-Time Purchases Only — No Subscriptions Every purchase on this Site is a single, one-time charge. You pay once. That is the whole transaction. We do not offer, and

Website policies

https://alcorra.com/policies/contact-information

Last checked: 11/2/2026, 4:15:04 PM UTC

Contact information Customer support support@alcorra.com This is our main support channel. Every message is read by a person and answered within one business day. Who we are Alcorra Customer support: support@alcorra.com — we reply within one business day. Website: alcorra.com How to reach us Email support@alcorra.com for everything: order and delivery questions, damaged or missing items, returns and refunds under our 90-day money-back guarantee, privacy and data requests, billing questions and legal notices. Email is the fastest way to reach us and gives us everything in writing. What to include The email address you used at checkout Your order number, if you have it — it’s in your order confirmation email A short description of what you need Photos, if something arrived damaged Returns We’re an online-only store, so there’s no showroom to visit. Email support@alcorra.com before sending anything back and we’ll reply with return instructions and the correct address. See our Refund Policy for the full terms. Related policies Refund Policy · Shipping Policy · Privacy Policy · Terms of Service · Legal Notice Shop All couches Home Help Contact us Search Customer supportsupport@alcorra.comWe reply within one business day. Legal Refund Policy Privacy Policy Terms of Service Shipping Policy Contact Information ECOMLUCIUS LLC ALCORRA DBA Support: support@alcorra.com © 2026 Alcorra. All rights reserved. Your cart Your cart is empty Your cart is empty — go find your couch. Browse couches Need a hand? Email support@alcorra.com — we reply within one business day.

Website policies

https://alcorra.com/policies/legal-notice

Last checked: 11/2/2026, 4:15:04 PM UTC

Legal notice – Alcorra Skip to content Menu Home Catalog Contact Legal notice How to reach us: email support@alcorra.com — we reply within one business day. Alcorra · support@alcorra.com This store is operated by Alcorra. All enquiries, including legal notices: support@alcorra.com. Shop All couches Home Help Contact us Search Customer supportsupport@alcorra.comWe reply within one business day. Legal Refund Policy Privacy Policy Terms of Service Shipping Policy Contact Information ECOMLUCIUS LLC ALCORRA DBA Support: support@alcorra.com © 2026 Alcorra. All rights reserved. Your cart Your cart is empty Your cart is empty — go find your couch. Browse couches Need a hand? Email support@alcorra.com — we reply within one business day.