Caution advised

artika.ca

This site scores 65/100 with low confidence. Customers rate it 3.3/5 on Trustpilot (140 reviews). Buyers praise: Affordable pricing compared to competitors. Common complaint: Reports of bearing failure and short lifespans for fan lights. A refund policy is published.

"The research agent places this store at 65/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding."

65
Estimated trust/ 100
Caution advised

low confidence estimate

ONLYREPUTABLE
PDF Exported
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artika.ca

Caution advised
Website report

This site scores 65/100 with low confidence. Customers rate it 3.3/5 on Trustpilot (140 reviews). Buyers praise: Affordable pricing compared to competitors. Common complaint: Reports of bearing failure and short lifespans for fan lights. A refund policy is published.

65

Estimated trust score / 100

Caution advised

The research agent places this store at 65/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding.

Information checked: 10/16/2026, 10:58:25 PM UTC. Report saved: 10/16/2026, 10:58:25 PM UTC.

We could read 15 sources for this report. Confidence in the score: low. Downloading this report does not check the website again.

Domain Age
4076 days (registered 2015-08-19)
Connection security
Certificate not checked
Server Location
Hosting location not checked

What this means for you

"The research agent places this store at 65/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding."

Trust

63/100

Artika is an established company founded in 2007 with a clear corporate identity, physical headquarters in Saint-Laurent, Quebec, and a transparent business model as a design and manufacturing brand. Trust is supported by clearly stated corporate contact information and defined terms, though policies include high, restrictive return handling fees (15% to 50%).

Customer feedback

57/100

Customer feedback is mixed, reflecting divergence between those satisfied with product value and aesthetic, and those reporting quality issues, component failures (e.g., fan bearings), and inconsistent service support. The 3.3/5 Trustpilot rating based on 140 reviews indicates polarizing experiences. Complaints often focus on product longevity, difficulty with returns, and restrictive return fees. While some report positive interactions with warranty claims, others report poor service response. Reddit discussions consistently raise concerns regarding specific product lines sold through retailers.

Credibility

68/100

The company demonstrates high credibility as a legitimate, long-standing business entity in the Canadian home improvement sector. Its presence as a supplier to international retailers confirms its status as an established brand. Corporate documentation and leadership history are consistent across business profiles, reinforcing its legitimacy.

Before you decide

This report does not confirm specific problems, but it cannot guarantee a safe purchase. Check the business and refund terms, and use a payment method with buyer protection.

The customer picture

Trustpilot: 3.3/5 from 140 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.

trustpilot: 3.3/5 from 140 reviews

This is a customer rating for the matched listing. Last checked: 10/16/2026, 10:56:00 PM UTC.

https://www.trustpilot.com/review/artika.ca

Common Complaints
• Reports of bearing failure and short lifespans for fan lights
• Persistent chemical off-gassing odors
Common Praises
• Affordable pricing compared to competitors
• Easy installation process for wall panels

What we could not confirm, and where to read more

  • Website pages: We could only read part of the available information.
  • Reddit discussions: We found links, but could not read the pages behind them.
  • Google business listing: We could not confidently connect a result to this exact website.
  • Google review comments: This part of the check was not run.
  • Other web sources: We could not confidently connect a result to this exact website.
  • The information is more than a day old. Refresh the report before relying on it for a purchase.
  • Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.

Domain registration record

https://rdap.ca.fury.ca/rdap/domain/artika.ca

Last checked: 10/16/2026, 10:55:47 PM UTC

The domain was registered on August 19, 2015. Its registration company is Go Daddy Domains Canada, Inc. Registration does not confirm that a business is trustworthy.

Customer review source

https://www.reddit.com/r/Costco/comments/1j214wf/anyone_have_experience_with_the_artika_slatted/

Last checked: 10/16/2026, 10:57:06 PM UTC

Saw these for the first time this week and ive been considering something like this for my home office. Any experience with these compared to some of the other but brands ? &32; submitted by &32; /u/paimonsoror [link] &32; [comments]

Customer review source

https://www.reddit.com/r/homerenovations/comments/1j2z392/artika_acoustic_panels/

Last checked: 10/16/2026, 10:57:06 PM UTC

Hi! I bought artika sonolock panels (mostly for the look to be honnest). They were cheap at costco so i took them, but I’d prefer not to have the black line at the panel lower junction. Do you think if i just cut it off it would give smooth results? I know i will lose height, but i have baseboard so it should be ok? &32; submitted by &32; /u/Dependent-Sort8352 [link] &32; [comments]

Customer review source

https://www.reddit.com/r/PERU/comments/1t1sf9g/artika_god/

Last checked: 10/16/2026, 10:57:06 PM UTC

Prueben el Supay de lucuma a luca china &32; submitted by &32; /u/Fr4sk3r [link] &32; [comments]

Customer review source

https://www.reddit.com/r/Costco/comments/1u8up9r/how_is_everyones_artika_fan_lights/

Last checked: 10/16/2026, 10:57:06 PM UTC

about to get one, then im watching videos of people saying it sucks after 5months to a year, with bearing grinding issues or just the units dying. I believe the Austin model came out 2 years ago, hows everyones units holding up and which one do you recommend? thanks &32; submitted by &32; /u/Speed009 [link] &32; [comments]

Customer review source

https://www.reddit.com/r/Costco/comments/1qx6lo9/installed_the_artika_sonolok_acoustic_wall_panels/

Last checked: 10/16/2026, 10:57:06 PM UTC

These oak slat panels were $40/bx at my warehouse, though they&39;ve been as low as $35/bx a few months back. I wanted to use full length slats like Artika panolok or similar acoustic panels sold at floor and decor, but it would have been at least $300 more in material cost. To simulate the look, I cut away the extra felt spacer so the panels would meet slat-to-slat. Installation was easy. I used a laser level to line up each panel, then screwed each panel right onto the wall. The included drywall screws hold the panel on quite securely, even without drilling into studs or using anchors and g

Customer review source

https://www.reddit.com/r/Costco/comments/1u808ms/artika_42_solar_string_lights/

Last checked: 10/16/2026, 10:57:06 PM UTC

I saw these in warehouse a couple weeks ago and was really on the fence. We have a patio without electricity and have wanted some solar powered lights so that we can enjoy later evenings outside. I pulled up the item on the app and saw that the reviews were less than great, with complaints about weird plastic wrap, horrible assembly, and poor connections. I decided to make the leap anyway, and kept my receipt in case I needed to return. I think the manufacturer listened to the reviews and comments because the product is completely different than the pics and PITA descriptions others described.

Customer review source

https://www.reddit.com/r/Costco/comments/1v28x6d/when_did_your_artika_panels_stop_offgassing/

Last checked: 10/16/2026, 10:57:06 PM UTC

For those who bought and have installed these, how long did it take before yours no longer off-gassed? It’s been close to 8 weeks and the acrid smell hasn’t gone away and we had these (unboxed, placed with plenty of free air, but not installed) in a room with open window, open door, and a fan going practically non-stop so they could off-gas before install. Yes it has decreased some (there are enough panels to fill one wall), but not to the point where we feel ok to install them. Seriously, anyone have luck with getting these to stop off-gassing? &32; submitted by &32; /u/Oh-No-RootCanal

Customer review source

https://www.trustpilot.com/review/artika.ca

Last checked: 10/16/2026, 10:56:00 PM UTC

Trustpilot listing for artika.ca. TrustScore: 3.3/5. Total reviews: 140. Saved 8 recent review excerpts; these are customer opinions, not verified facts or a representative sample. Review excerpt: Artika stood by their 5yr warranty. I had a fixture that stopped working and did not have the receipt. I called customer service, sent them images of the fixture and they sent a replacement within 5 days. Review excerpt: Return policy means actually no return will really only give you credit to buy something from them that you don't need Home Depot was half the price Never deal with them again Review excerpt: Everything was professional. Straight forward! No run around! Mark Ramos handled everything very well. I supplied the pictures with receipt. Done! It's understandable thing get messed up in transport. Alittle patience actually goes along way. Thanks Mark Review excerpt: Cheap plastic lights. They mail them each individually and boxes get trashed. Then try and get your money back. They tell you it is a Clearance item even though you paid FULL PRICE. Horrible horrible horrible company to deal with. Review excerpt: Je déconseille vraiment leur produit , mauvais service à la clientèle , aucun retour de courriel ou d'appelle, j'ai acheté chez Costco 6 modèle qui est supposé être exterieur et les 6 ont eux infiltration d'eau maintenant tous bon pour la poubelle Review excerpt: Terrible products. Light failed less than six months after installation. Zero response from customer service even though I sent them proof of purchase and a video of the light strobbing. Review excerpt: Within the constraints of the issue Mark did a great job identifying what had to be done and was very helpful. A simpler solution would have been to issue a CREDIT and let me pick up the equivalent unit at Home Depot - but that was not in Mark's purview. Review excerpt: Excellent customer service!

Website policies

https://artika.ca/policies/shipping-policy

Last checked: 10/16/2026, 10:58:15 PM UTC

Shipping policy SHIPPING RATES (CANADA & UNITED STATES) We offer flat-rate shipping on orders shipped to Canada and the United States: Canada: $9 flat rate United States: $11 flat rate (Some exceptions apply—see below.) SHIPPING TO CANADA 3 to 9 business days We ship most packages with UPS Ground to Canadian provinces. Flat-rate shipping fee: $9 Exclusions: Yukon, Northwest Territories, Nunavut SHIPPING TO UNITED STATES 3 to 9 business days We ship most packages with UPS Ground to the 48 contiguous United States. Flat-rate shipping fee: $11 Exclusions: Alaska, Hawaii, Puerto Rico Important (Orders over $800 USD): All orders over $800.00 USD shipped to the United States must be accompanied by the consignee’s tax number, which is required to complete the carrier’s customs documents. If we cannot obtain the required information, the order will be cancelled. SHIPPING INTERNATIONAL Please contact support@artika.com for inquiries on international shipping fees. Here to Help Questions? Reach out to Customer Service. Contact Us Fast Shipping Most orders received within 3 to 9 business days See Shipping Policy 30 Days Easy Returns Easy returns and exchanges within 30 days of purchase. Returns & Exchanges Get Inspired Fuel your creativity with our latest blog posts. Read Blog 800, boulevard Hymus Saint-Laurent Quebec Canada H4S 0B5 +1 866 661-9606 support@artika.com Facebook Instagram Pinterest YouTube Linkedin TikTok Shop Now Promotions Your Wishlist Shop by Category Lighting Wall Panels Mirrors Sinks Shop By Room Kitchen & Dining Living Room Bedroom Bathroom Outdoor Hallway Garage & Basement Online Exclusives Clearance New Arrivals Best Sellers Current Offers Artika Smart Customer Service Help Center Contact Us FAQ Newsletter Replacement Spare Parts Product Instruction Manuals Shipping Policy Start a Return Refunds & Cancellations Register My Product Cookies Declaration Cookie Preferences SMS Mobile Terms Your Privacy Choices Accessibility Enterprise About Artika Our Values About our CEO Careers Terms of Use Privacy Policy Blog Contest Newsletter Refund policy Privacy policy Terms of service Shipping policy Contact information Cancellation policy Copyright © 2026 Choosing a selection results in a full page refresh. Opens in a new window.

Website information

https://artika.ca/

Last checked: 10/16/2026, 10:58:15 PM UTC

Modern Lighting, Fans, Mirrors & Home Décor in USA | Artika Skip to content FAST SHIPPING - Flat Rate $11 Shipping Across USA Close menu Slide 1 of 4 Ends October 19 The Big Save Event 20% Off Online Exclusives + An Extra 20% Off Clearance & Outlet Deals Take 20% off our online exclusives, then take an extra 20% off clearance, with Outlet Deals included, even on items already on sale. Lighting, fandeliers and more. Use code PROMO20 at checkout. Clearance & OutletONLINE EXCLUSIVES ENDS MONDAY, OCT 19 The Big Save Event Bonus Savings: 10% Off Hundreds of Artika favorites, from pendants and flush mounts to fandeliers, LED mirrors and wall panels. No code needed: the 10% comes off in your cart. Shop Bonus SavingsShop Fandeliers MAKE A STATEMENT Bring Light to Your Wall Panels Discover Lumilok for your Sonolok wall panels at home. Shop LumilokShop Wall Panels NEW OFFER FROM ARTIKA Get Pro Installation Not DIY? No Problem. Skip the ladder and enjoy professional installation with our trusted partner, Thumbtack Learn More Shop by Category Say hello to your next home glow-up with our fun and fabulous collections! Whether you're browsing our Online Exclusives (psst… only found here!), brightening up with Pendant Lights, getting cozy with Floor Lamps, or keeping cool in style with Ceiling Fans, we’ve got your vibe covered. Don’t forget to check out our Mirrors—they’re basically magic for making any room feel bigger and brighter. Go on, treat your space! Online Exclusives Modern Pendant Lights Flush Mount & Semi-Flush Mount Lights Wall Sconces Bathroom Vanity Lights Ceiling Fans with Light Floor Lamps Outdoor Lighting Wall Panels LED Mirrors & LED Bathroom Mirrors Clearance All Products Skip to product information Benson Mini LED pendant light 5 CCT With its exotic appearance and rattan weave, this mini LED pendant perfectly complements eclectic interiors. Ideal for adding a warm focal point above a kitchen island, a reading nook, or a bedside table, it casts textured shadows t hree-speed settings are perfect for customizing airflow, and the included remote makes it super convenient to adjust both the fan speed and the light from anywhere in the room. The fan operates quietly, which is a big plus, and installation was straightforward. I'd been searching for a new ceiling fan for our living room for months and so glad that I settled on this one. Highly recommended! > Perfect for our needs > > I love this product. It's so nice that you can change the light color to suit the atmosphere. We have it set in between warm and white light and it's perfect! I also really enjoy that it can be put on a dimmable switch. We put ours on a dimmable switch and it fits our needs immensely. We are in a small residential home with 9 ft ceilings and we found that while installing there was way too much wire and it was hard to hide it all inside the junction box. However, my husband is an electrician and installing it was very easy and would be simple to install for even a beginner. We love this product and give it a 10/10. > Beautiful and modern ceiling light > > ⭐⭐⭐⭐⭐ Beautiful and Modern Ceiling Light I am very pleased with this Artika Adara LED flush mount light. The design is elegant and modern, with a unique black and wood finish that adds warmth and style to any room. The light output is bright and evenly distributed, making the space feel welcoming and well-lit. I also love the selectable color temperature feature, which allows me to customize the lighting to suit different moods and occasions. Installation was straightforward, and the quality feels excellent. Overall, this is a stylish, energy-efficient, and high-quality light fixture that exceeded my expectations. Highly recommended! Community Light the way for others Share your Artika home and inspire the community. MyArtikaStyle or @artikaofficial on Social Media. View all Modern Lighting & Home Fixtures for Every Room Artika designs lighting fixtures and ceiling fans that transform the spaces you live and work in. From statement fandeliers and pendants to sleek flush mounts, vanity lights, and outdoor fixtures, every piece is built to balance beauty, function, and energy efficiency. Lighting shapes how a space feels — the warmth of a room, the focus of a workspace, the welcome of an entryway. At Artika, we believe the right fixture doesn't just illuminate a space. It defines it. Our LED collection uses a fraction of the energy of traditional incandescent bulbs and is built to last — so you get the light you want without compromise. Whether you're refreshing a single room or designing from the ground up, our lighting consultants are here to help you find exactly what your space needs. Here to Help Questions? Reach out to Customer Service. Contact Us Fast Shipping Most orders received within 3 to 9 business days See Shipping Policy 30 Days Easy Returns Easy returns and exchanges within 30 days of purchase. Returns & Exchanges Get Inspired Fuel your creativity with our latest blog posts. Read Blog 800, boulevard Hymus Saint-Laurent Quebec Canada H4S 0B5 +1 866 661-9606 support@artika.com Facebook Instagram Pinterest YouTube Linkedin TikTok Shop Now Promotions Your Wishlist Shop by Category Lighting Wall Panels Mirrors Sinks Shop By Room Kitchen & Dining Living Room Bedroom Bathroom Outdoor Hallway Garage & Basement Online Exclusives Clearance New Arrivals Best Sellers Current Offers Artika Smart Customer Service Help Center Contact Us FAQ Newsletter Replacement Spare Parts Product Instruction Manuals Shipping Policy Start a Return Refunds & Cancellations Register My Product Cookies Declaration Cookie Preferences SMS Mobile Terms Your Privacy Choices Accessibility Enterprise About Artika Our Values About our CEO Careers Terms of Use Privacy Policy Blog Contest Newsletter Refund policy Privacy policy Terms of service Shipping policy Contact information Cancellation policy Copyright © 2026 Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://artika.ca/pages/returns

Last checked: 10/16/2026, 10:58:15 PM UTC

Returns & Exchanges | Start a Return | Artika Canada Skip to content FAST SHIPPING - Flat Rate $9 Shipping Across Canada Close menu Artika Returns Made Easy We know returns are a hassle — nobody enjoys packing something back up. So we've kept this short: tell us where you bought it, and we'll point you to the fastest way to sort it out. Start here Where did you buy your Artika? This is the one thing that changes what happens next. Pick the option that matches your order. Option 1 I bought it on Artika's website Ordered from artika.com or artika.ca? You're in the right place — you can start your return yourself, right below. Have your order number and the email you ordered with ready Takes about two minutes You'll get your return instructions by email Start my return Option 2 I bought it from one of our retail partners Costco, Home Depot, Amazon, or another Artika retailer? Returns for those orders are handled by the store you bought from, so please start the process with them first — they have your order and can move fastest. Go to that retailer's returns page or your order history with them Keep your receipt or order confirmation handy Still stuck, or not sure who to ask? Contact us and we'll help you get to the right place Contact Artika Artika.com & Artika.ca orders Start your return Enter your order number and the email address you used at checkout. Bought from Costco, Home Depot, Amazon or another retailer? Please start with them instead — this form only covers orders placed on our own site. How it works Three steps, and you're done No phone tag, no forms to print unless we send you one. 1 Tell us what's going back Pull up your order with your order number and email, pick the item, and tell us why it's coming back. 2 Pack it up Put it back in its original packaging with the tags, hardware and accessories it came with. We'll email you what to do next. 3 Get your refund or credit Once it lands with us and passes inspection, refunds are typically processed within 3–5 business days. The details Good to know before you start The full terms live in our Refund Policy — here's the short version. Return window 30 days from purchase Condition Original condition, with all tags, accessories and packaging Refund timing Typically 3–5 business days after we receive and inspect it Shipping charges Non-refundable (conditions apply) Final sale Clearance items and parts can't be returned or exchanged Store credit 100% of the item value, no handling fee, valid 2 years Handling fee Applies to refunds back to your original payment method — see the Refund Policy for current rates Warranty Every Artika product is covered by a 5-year warranty Questions Before you ask us I bought my Artika at Costco / Home Depot / Amazon. Can you process my return? Returns for orders placed with one of our retail partners are handled by that retailer, so the fastest route is to start the process directly with them. If you've already tried and you're not getting anywhere — or you're not sure who to contact — reach out to us and we'll help you sort it out. How long do I have to return something? 30 days from purchase, as long as the item is in its original condition with all tags, accessories and packaging intact. Can I get store credit instead of a refund? Yes — and it's often the better deal. Store credit is issued for 100% of the item's value with no handling fee, and it's valid for two years. What can't be returned? Clearance items and parts are final sale and can't be returned or exchanged. How long does my refund take? Once your return reaches us and passes inspection, refunds are typically processed within 3–5 business days. Your bank or card issuer may take a few extra days to show it. My item arrived damaged or isn't working. Is that a return? Get in touch with us before starting a standard return — damage and defects are handled differently, and every Artika product is covered by a 5-year warranty. Still need a hand? Our customer service team can look up your order, tell you which retailer to contact, or walk you through the whole thing. Contact formLive chat+1 866 661-9606 Here to Help Questions? Reach out to Customer Service. Contact Us Fast Shipping Across Canada Most orders received within 3 to 9 business days See Shipping Policy 30 Days Easy Returns Easy returns and exchanges within 30 days of purchase. Returns & Exchanges Get Inspired Fuel your creativity with our latest blog posts. Read Blog 800, boulevard Hymus Saint-Laurent Quebec Canada H4S 0B5 +1 866 661-9606 support@artika.com Facebook Instagram Pinterest YouTube Linkedin TikTok Shop Now Promotions Your Wishlist Shop by Category Lighting Wall Panels Mirrors Sinks Shop By Room Kitchen & Dining Living Room Bedroom Bathroom Outdoor Hallway Garage & Basement Online Exclusives Clearance New Arrivals Best Sellers Current Offers Artika Smart Customer Service Help Center Contact Us FAQ Newsletter Replacement Spare Parts Product Instruction Manuals Shipping Policy Start a Return Refunds & Cancellations Register My Product Cookies Declaration Cookie Preferences SMS Mobile Terms Accessibility Enterprise About Artika Our Values About our CEO Careers Terms of Use Privacy Policy Blog Contest Newsletter Refund policy Privacy policy Terms of service Shipping policy Contact information Cancellation policy Copyright © 2026 Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://artika.ca/policies/refund-policy

Last checked: 10/16/2026, 10:58:15 PM UTC

Refund policy We offer refunds, exchanges, and a few flexible options so you can choose what works best for you. Return & Exchange Window We accept returns and exchanges within 30 days of purchase. Refunds apply only to the cost of the items purchased (minus fees). Shipping charges are non-refundable (conditions apply). Eligibility Requirements To be eligible for a return or exchange (in cases where a physical return is required): Items must be in their original condition All tags, accessories, and packaging must be intact > ❗ Clearance items and parts are final sale and cannot be returned or exchanged. Your Resolution Options Option 1: Full Store Credit (with 2-year expiration) Receive 100% of the product value as store credit for a future purchase upon proof of cut wires No return handling fee or transaction fee is deducted. Store credit expires 2 years from the date it is issued. You must be logged in using the same email address we used to communicate with you / the email on your past order, so the credit can be applied to your account. Option 2: 25% Refund & Keep the Item As a one-time courtesy, you can receive a 25% refund and keep the product. There is no need to return the item. This is ideal if the product isn’t exactly what you expected but is still usable for you. Option 3: Partial Refund (Return or Disable Use) If you prefer a more traditional refund instead of store credit or the 50% courtesy option, we can offer a partial refund under the following conditions: Your refund is issued to your original payment method A return handling fee is deducted (details below) When applicable, we require photo or video proof of cut wires to confirm the item cannot be reused or resold (this helps prevent returned items from re-entering circulation) Return Handling Fees for “Changed My Mind”, “No Longer Needed”, or “Wrong Address” Reasons For returns based on reasons such as changed mind, no longer needed, or a wrong/incorrect shipping address provided at checkout, a mandatory return handling fee applies based on your order total. Minimum 15% return handling fee for orders under $500 20% return handling fee for orders under $1,000 35% return handling fee for orders under $2,000 50% return handling fee for orders over $2,000 In all cases: The minimum return handling fee is 15%. Higher-order values are subject to higher return handling fees, up to 50% for large orders. Our team will always confirm the exact return handling fee percentage for your specific order before you decide how you’d like to proceed. How Refunds Are Processed Refunds are issued to your original payment method. Once the returned item is received and inspected at our facility, refunds are typically processed within 3–5 business days. Here to Help Questions? Reach out to Customer Service. Contact Us Fast Shipping Across Canada Most orders received within 3 to 9 business days See Shipping Policy 30 Days Easy Returns Easy returns and exchanges within 30 days of purchase. Returns & Exchanges Get Inspired Fuel your creativity with our latest blog posts. Read Blog 800, boulevard Hymus Saint-Laurent Quebec Canada H4S 0B5 +1 866 661-9606 support@artika.com Facebook Instagram Pinterest YouTube Linkedin TikTok Shop Now Promotions Your Wishlist Shop by Category Lighting Wall Panels Mirrors Sinks Shop By Room Kitchen & Dining Living Room Bedroom Bathroom Outdoor Hallway Garage & Basement Online Exclusives Clearance New Arrivals Best Sellers Current Offers Artika Smart Customer Service Help Center Contact Us FAQ Newsletter Replacement Spare Parts Product Instruction Manuals Shipping Policy Start a Return Refunds & Cancellations Register My Product Cookies Declaration Cookie Preferences SMS Mobile Terms Accessibility Enterprise About Artika Our Values About our CEO Careers Terms of Use Privacy Policy Blog Contest Newsletter Refund policy Privacy policy Terms of service Shipping policy Contact information Cancellation policy Copyright © 2026 Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://artika.ca/pages/mobile-sms-terms

Last checked: 10/16/2026, 10:58:15 PM UTC

Mobile SMS Terms – Artika Canada Skip to content FAST SHIPPING - Flat Rate $9 Shipping Across Canada Close menu Mobile SMS Terms Mobile Terms of Service Artika Canada Last updated: March 12, 2026 The Artika Canada mobile message service (the "Service") is operated by Artika (“Artika Canada”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to Artika Canada’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Artika Canada through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Artika Canada. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to 278452 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Artika Canada mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to 278452 or email support@artika.com. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice. Here to Help Questions? Reach out to Customer Service. Contact Us Fast Shipping Across Canada Most orders received within 3 to 9 business days See Shipping Policy 30 Days Easy Returns Easy returns and exchanges within 30 days of purchase. Returns & Exchanges Get Inspired Fuel your creativity with our latest blog posts. Read Blog 800, boulevard Hymus Saint-Laurent Quebec Canada H4S 0B5 +1 866 661-9606 support@artika.com Facebook Instagram Pinterest YouTube Linkedin TikTok Shop Now Promotions Your Wishlist Shop by Category Lighting Wall Panels Mirrors Sinks Shop By Room Kitchen & Dining Living Room Bedroom Bathroom Outdoor Hallway Garage & Basement Online Exclusives Clearance New Arrivals Best Sellers Current Offers Artika Smart Customer Service Help Center Contact Us FAQ Newsletter Replacement Spare Parts Product Instruction Manuals Shipping Policy Start a Return Refunds & Cancellations Register My Product Cookies Declaration Cookie Preferences SMS Mobile Terms Accessibility Enterprise About Artika Our Values About our CEO Careers Terms of Use Privacy Policy Blog Contest Newsletter Refund policy Privacy policy Terms of service Shipping policy Contact information Cancellation policy Copyright © 2026 Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://artika.ca/policies/terms-of-service

Last checked: 10/16/2026, 10:58:15 PM UTC

Terms of service OVERVIEW This website is operated by Artika. Throughout the site, the terms “we”, “us” and “our” refer to Artika. Artika offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretio

Possible source to check

https://artika.ca/pages/about-us

Last checked: 10/16/2026, 10:55:51 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://www.datanyze.com/companies/artika/353838852

Last checked: 10/16/2026, 10:55:51 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://pro.artika.ca/pages/about-our-ceo

Last checked: 10/16/2026, 10:55:51 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://pro.artika.com/pages/about-us

Last checked: 10/16/2026, 10:55:51 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Report and correction request: https://onlyreputable.com/Report?id=6ad2ac115017dc27bd190d45

This report was generated automatically by OnlyReputable AI. It is for informational purposes only and does not constitute legal or financial advice.

© 2026 OnlyReputable. All rights reserved. Report ID: 6ad2ac115017dc27bd190d45

What we found about this website

Sources and business details

Last checked: 10/16/2026, 10:58:25 PM UTC. Findings reflect the information available at that time.

The business details and purchase conditions below summarize the available website content. Source links provide the original context. Seller-published statements are not independent confirmation.

Identity and policy checks

Business details and purchase conditions summarized from the available pages. “Found on website” means the seller publishes this information, not that it has been independently confirmed.

Refund terms

Found on website

Return & Exchange Window the seller accepts returns and exchanges within 30 days of purchase. Fast Shipping Across Canada Most orders received within 3 to 9 business days See Shipping Policy 30 Days Easy Returns Easy returns and exchanges within 30 days of purchase. Refunds apply only to the cost of the items purchased (minus fees). Shipping charges are non-refundable (conditions apply).

Shipping terms

Found on website

Orders shipped to Canada and the United States: Canada: $9 flat rate United States: $11 flat rate (Some exceptions apply—see below.) SHIPPING TO CANADA 3 to 9 business days the seller ships most packages with UPS Ground to Canadian provinces. Flat-rate shipping fee: $9 Exclusions: Yukon, Northwest Territories, Nunavut SHIPPING TO UNITED STATES 3 to 9 business days the seller ships most packages with UPS Ground to the 48 contiguous United States. Flat-rate shipping fee: $11 Exclusions: Alaska, Hawaii, Puerto Rico Important (Orders over $800 USD): All orders over.

What customers are saying

Customer ratings and experiences linked to this website

Google Reviews
Not enough information

No Google feedback could be reliably linked to this exact website in this report. Customer experiences on this platform remain unknown.

Trustpilot Reviews
3.3/ 5
Based on 140 reviews

Trustpilot customers rated the matched listing 3.3 out of 5 across 140 reviews. Customer experiences below reflect the available sample, not every buyer.

Recent customer experiences

These are excerpts from a small recent sample, not independently verified facts or all customer experiences.

“Artika stood by their 5yr warranty. I had a fixture that stopped working and did not have the receipt. I called customer service, sent them images of the fixture and they sent a replacement within 5 days.”
“Return policy means actually no return will really only give you credit to buy something from them that you don't need Home Depot was half the price Never deal with them again”
“Everything was professional. Straight forward! No run around! Mark Ramos handled everything very well. I supplied the pictures with receipt. Done! It's understandable thing get messed up in transport. Alittle patience actually goes along way. Thanks Mark”

The overall customer picture

"Trustpilot: 3.3/5 from 140 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs."

Common Praises

  • Affordable pricing compared to competitors
  • Easy installation process for wall panels
  • Potential for improvement based on consumer feedback

Recurring Complaints

  • Reports of bearing failure and short lifespans for fan lights
  • Persistent chemical off-gassing odors
  • Historical complaints regarding difficult assembly and poor component connections

What this means for you

AI assessment of retrieved evidence

The research agent places this store at 65/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding.

Trust

63/100

Artika is an established company founded in 2007 with a clear corporate identity, physical headquarters in Saint-Laurent, Quebec, and a transparent business model as a design and manufacturing brand. Trust is supported by clearly stated corporate contact information and defined terms, though policies include high, restrictive return handling fees (15% to 50%).

Customer feedback

57/100

Customer feedback is mixed, reflecting divergence between those satisfied with product value and aesthetic, and those reporting quality issues, component failures (e.g., fan bearings), and inconsistent service support. The 3.3/5 Trustpilot rating based on 140 reviews indicates polarizing experiences. Complaints often focus on product longevity, difficulty with returns, and restrictive return fees. While some report positive interactions with warranty claims, others report poor service response. Reddit discussions consistently raise concerns regarding specific product lines sold through retailers.

Credibility

68/100

The company demonstrates high credibility as a legitimate, long-standing business entity in the Canadian home improvement sector. Its presence as a supplier to international retailers confirms its status as an established brand. Corporate documentation and leadership history are consistent across business profiles, reinforcing its legitimacy.

Your next step

Use a payment method with buyer protection and keep your order confirmation. Refunds and delivery are subject to the seller’s published conditions summarized in this report.

How the score is worked out

Scores range from 0 to 100. A working website starts with 10 availability points, not trust points. The agent assesses trust, customer feedback and credibility from retrieved evidence; the remaining 90 points weight these dimensions at 35%, 45% and 20%. When a cited trust judgment is missing, at least two substantive website checks, including identity or contact, can supply a limited transparency assessment: neutral 50 plus 2.5 points per check after seller-only weighting, capped at 60. This is not evidence of fulfilled deliveries or honored refunds. An unknown dimension contributes a neutral 50/100 to that weighted calculation, never an automatic penalty. A store with 500+ reviews rated 4.0/5 or better on Google or Trustpilot scores at least 65/100. Otherwise, without enough cited evidence, the overall result is instead 50/100 with low confidence. A recorded unavailable or not-retrievable site scores 0, including not-found responses; access restrictions alone do not prove downtime. Confidence reflects evidence coverage and age, not a probability of safety.

Before you buy

Returns, refunds and practical precautions

StatusFound on website

Return & Exchange Window the seller accepts returns and exchanges within 30 days of purchase. Fast Shipping Across Canada Most orders received within 3 to 9 business days See Shipping Policy 30 Days Easy Returns Easy returns and exchanges within 30 days of purchase. Refunds apply only to the cost of the items purchased (minus fees). Shipping charges are non-refundable (conditions apply).

What you can do
Payment protection

Recommendation:Use a payment method with buyer protection and keep your order confirmation. Refunds and delivery are subject to the seller’s published conditions summarized in this report.

About this report

Report reference#190D45
Saved on10/16/2026, 10:58:25 PM UTC

About the domain

How long the domain has existed

4076 days (registered 2015-08-19)

An older domain is not a guarantee of a trustworthy business.

Connection security

The security certificate was not checked.

Where the website is hosted

The hosting location was not checked.

Domain registration company

Go Daddy Domains Canada, Inc

This company registers the domain; it does not endorse the business.

Owner’s public registration details

We did not check whether the owner’s details are public or private.

Website’s nameservers

ns56.domaincontrol.com., ns55.domaincontrol.com.

These servers help browsers find the website. They do not verify who runs it.

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What could not be verified
  • Website pages: We could only read part of the available information.
  • Reddit discussions: We found links, but could not read the pages behind them.
  • Google business listing: We could not confidently connect a result to this exact website.
  • Google review comments: This part of the check was not run.
  • Other web sources: We could not confidently connect a result to this exact website.
  • The information is more than a day old. Refresh the report before relying on it for a purchase.
  • Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.