This site scores 76/100 with medium confidence. Customers rate it 4.2/5 on Trustpilot (1,209 reviews). Refund terms were collected; check their source and date.
"The research agent places this store at 76/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
medium confidence estimate
artuvate.co
This site scores 76/100 with medium confidence. Customers rate it 4.2/5 on Trustpilot (1,209 reviews). Refund terms were collected; check their source and date.
Estimated trust score / 100
Lower observed risk
The research agent places this store at 76/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.
Information checked: 10/25/2026, 1:06:19 AM UTC. Report saved: 10/25/2026, 1:06:19 AM UTC.
We could read 8 sources for this report. Confidence in the score: medium. Downloading this report does not check the website again.
What this means for you
"The research agent places this store at 76/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
Trust
63/100The business provides clear contact details, including a registered Hong Kong address and email. They document a comprehensive 365-day refund policy, though it includes a processing fee and requirements for an RMA, which are standard for such e-commerce operations. The transparency regarding business location and operations is positive.
Customer feedback
80/100The matched trustpilot listing shows 4.2/5 from 1209 reviews. Ratings are listing-specific and smaller samples are weighted toward neutral.
Credibility
75/100The company maintains a consistent presence as M International Limited. While they are a standard e-commerce operator without significant independent third-party coverage in mainstream media, their transparent disclosure of corporate registration and consistent branding lends credibility to their operations.
Before you decide
The customer picture
Trustpilot: 4.2/5 from 1,209 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.
trustpilot: 4.2/5 from 1209 reviews
This is a customer rating for the matched listing. Last checked: 10/25/2026, 1:05:55 AM UTC.
https://www.trustpilot.com/review/artuvate.co
What we could not confirm, and where to read more
- Website pages: We could only read part of the available information.
- Reddit discussions: This part of the check was not run.
- Google business listing: We could not finish this check. This tells us nothing about whether the business is trustworthy.
- Google review comments: This part of the check was not run.
- Other web sources: We could not confidently connect a result to this exact website.
- Domain registration: Registration details were not available for this type of domain.
- Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
- The score is an estimate, not a guarantee. Missing information is not evidence of a scam.
Website information
https://artuvate.co/
Last checked: 10/25/2026, 1:05:52 AM UTC
&915; ARTUVATE | Official Online Store     Your cart is empty Continue shopping Have an account? Log in to check out faster. Your cart Estimated total $0.00 USD Tax included. Shipping and discounts calculated at checkout. Check out Relief You Can Feel, Or Your Money Back. Pain relief solutions that help you get through the day — with a 365-day Results or Refund guarantee. Shop now " href=" target="self" style="--w:Auto;--w-tablet:Auto;--w-mobile:100%;--h:Auto;--h-tablet:Auto;--h-mobile:Auto;--pl:48px;--pr:48px;--pt:11px;--pb:11px;--pl-tablet:48px;--pr-tablet:48px;--pt-tablet:11px;--pb-tablet:11px;--pl-mobile:10px;--pr-mobile:10px;--pt-mobile:9.5px;--pb-mobile:9.5px;--bblr:8px;--bbrr:8px;--btlr:8px;--btrr:8px;--hvr-bblr:8px;--hvr-bbrr:8px;--hvr-btlr:8px;--hvr-btrr:8px;--shadow:none;--hvr-bg:424242;--bg:242424;--hvr-c:FFFFFF;--c:FFFFFF;--fs:normal;--ff:var(--g-font-Futura-Std-Heavy, 'Futura Std Heavy'), var(--g-font-body, body);--weight:400;--size:16px;--size-tablet:16px;--size-mobile:18px;--lh:150%;--lh-tablet:150%;--lh-mobile:150%;--ls:normal" class="gDYlisNp6s gp-text-center gp-button-base gp-group gp-relative gp-inline-flex gp-max-w-full gp-items-center gp-justify-center gp-no-underline gp-transition-colors gp-duration-200 disabled:gp-btn-disabled disabled:gp-opacity-30 " > Shop now svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet: :!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> "I was skeptical at first, but Artuvate has completely changed how I manage pain and discomfort. Their products are easy to use, effective, and backed by real science. Whether it's for neck, back, or posture support, I trust them to provide solutions that work." Eleanor P. svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] "> "Artuvate is hands down the best wellness brand I’ve come across. Their products are designed with real users in mind, combining innovation and comfort. You can tell they prioritize quality and effectiveness over gimmicks. Highly recommend to anyone looking for lasting relief!" Savannah N. Need Help? We are here for you 7 days a week and are happy to help you with any questions. Something is wrong? Have other questions? Just let us know. Contact us " href=" target="self" style="--w:Auto;--w-tablet:Auto;--w-mobile:100%;--h:Auto;--h-tablet:Auto;--h-mobile:Auto;--pl:48px;--pr:48px;--pt:11px;--pb:11px;--pl-tablet:48px;--pr-tablet:48px;--pt-tablet:11px;--pb-tablet:11px;--pl-mobile:10px;--pr-mobile:10px;--pt-mobile:9.5px;--pb-mobile:9.5px;--bblr:8px;--bbrr:8px;--btlr:8px;--btrr:8px;--hvr-bblr:8px;--hvr-bbrr:8px;--hvr-btlr:8px;--hvr-btrr:8px;--shadow:none;--bgi:;--hvr-bgi:;--hvr-bg:424242;--bg:242424;--hvr-c:FFFFFF;--c:FFFFFF;--fs:normal;--ff:var(--g-font-Futura-Std-Heavy, 'Futura Std Heavy'), var(--g-font-body, body);--weight:400;--size:16px;--size-tablet:16px;--size-mobile:18px;--lh:150%;--lh-tablet:150%;--lh-mobile:150%;--ls:normal" class="goCL1ZIidp gp-text-center gp-button-base gp-group gp-relative gp-inline-flex gp-max-w-full gp-items-center gp-justify-center gp-no-underline gp-transition-colors gp-duration-200 disabled:gp-btn-disabled disabled:gp-opacity-30 " > Contact us Free & fast delivery Easy Returns Results or Refund Guarantee svg]:!gp-h-[var(--height-desktop)] [&>svg]:!gp-w-auto tablet:[&>svg]:!gp-h-[var(--height-tablet)] mobile:[&>svg]:!gp-h-[var(--height-mobile)] gp-text-g-line-3"> Approved by Experts About us Fisiorest Best Sellers Contact Us FAQ Our Story Track your order Need help? Privacy Policy Refund & Returns Policy Shipping Policy Terms of Service Impressum Empowering our customers with groundbreaking solutions for a better life. 804 470 5666 info@artuvate.co Facebook Instagram YouTube TikTok Disclaimer: The statements on this website have not been evaluated by the Food and Drug Administration. Artuvate products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Consult your healthcare provider before use if you have any existing medical condition or implanted device. Some testimonials may be from customers who received free products or compensation in exchange for their honest review. Any individuals shown in photos or videos may be models and not actual users unless otherwise stated. © 2026, ARTUVATE by M INTERNATIONAL LIMITED, Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong, Company No. 3333178 Choosing a selection results in a full page refresh. Opens in a new window.
Website policies
https://artuvate.co/policies/shipping-policy
Last checked: 10/25/2026, 1:05:52 AM UTC
&915; Shipping policy – ARTUVATE     Your cart is empty Continue shopping Have an account? Log in to check out faster. Your cart Estimated total $0.00 USD Tax included. Shipping and discounts calculated at checkout. Check out Shipping policy At Artuvate, our goal is to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers every day and can offer the highest level of responsiveness. Orders may be shipped from one of our international warehouses, including facilities in North America, Europe, or Asia, depending on product availability and your location. We conduct weekly inventory and quality checks to ensure you receive only top-quality products. Shipping Methods & Carriers We ship via trusted couriers such as UPS, FedEx, DHL, or your local postal service, depending on your location. All orders are shipped using express delivery. Estimated Delivery Time Processing Time: 1–3 business days Shipping Time: 3–9 business days (depending on location) Please note that delivery estimates exclude weekends, holidays, and courier-related delays. During peak periods or product demand surges, processing times may be slightly extended. Customs, Taxes & Import Duties Shipping times may vary based on customs clearance procedures in your country. Most orders are not subject to any customs or import duties, especially within the U.S. However, in rare cases, your local customs authority may apply additional fees. These are the responsibility of the customer. By placing an order, you authorize Artuvate or its logistics partners to handle the import process on your behalf, including the delegation of customs clearance to a third party when necessary. Order Tracking Once your order has shipped, you'll receive a tracking number via email. Tracking updates may take 2–5 days after shipment. Check your spam/junk folder if you don't see your tracking email. Multiple Shipments To optimize speed and efficiency, your order may be shipped in multiple packages. Returns & Failed Deliveries If a parcel is returned due to an incorrect or incomplete address, or because the customer did not collect it, it may be reshipped at the customer's expense. In such cases, a refund will be issued minus the original shipping cost once the item is returned to our warehouse. We recommend using trackable shipping or insurance for returns valued over $75. We cannot guarantee receipt of returned items otherwise. FAQ Lost Packages We are not responsible if the address is entered incorrectly during the checkout process. Please make sure your billing and shipping address is correct before processing your order. If an error has been made, please notify us no later than 2 hours after placing your order. If your order is not delivered because the end customer made an address error, you will receive a refund once it is returned to the warehouse, excluding return shipping charges, or it will be returned to the customer once the address is changed to the correct one. If you realize you have made a mistake in the address after the package has been shipped, please inform us as soon as possible. We will try to help you deliver the package before it goes back. Shipping Charges We are not responsible for any shipping charges once the items have been shipped. Once you purchase our products, you agree that one or more packages will be shipped to you and will be subject to customs charges when they arrive in your country. Tracking Information Once your order has shipped, you will receive an email with your tracking number. Keep an eye on the SPAM box of your e-mail because it may end up there. My Tracking Says "No Information Available At This Time. Some shipping companies require 2 to 5 business days for tracking information to be updated in the system. If your order has been placed for more than 5 business days and there is still no tracking number information, please contact us. Will My Items Be Sent In One Package? For logistical reasons, sometimes items from the same purchase are shipped in one separate package, even if combined shipping has been specified. Can I Cancel An Order? You can cancel your order without any penalty within 4 hours of placing your purchase. To request a cancellation, simply email us with the subject line “CANCELLATION.” Please note that once your order has been processed or shipped, we’re unable to cancel it, as it’s already on its way to you. For further assistance, please contact our customer support team at info@artuvate.co . About us Fisiorest Best Sellers Contact Us FAQ Our Story Track your order Need help? Privacy Policy Refund & Returns Policy Shipping Policy Terms of Service Impressum Empowering our customers with groundbreaking solutions for a better life. 804 470 5666 info@artuvate.co Facebook Instagram YouTube TikTok Disclaimer: The statements on this website have not been evaluated by the Food and Drug Administration. Artuvate products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Consult your healthcare provider before use if you have any existing medical condition or implanted device. Some testimonials may be from customers who received free products or compensation in exchange for their honest review. Any individuals shown in photos or videos may be models and not actual users unless otherwise stated. © 2026, ARTUVATE by M INTERNATIONAL LIMITED, Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong, Company No. 3333178 Choosing a selection results in a full page refresh. Opens in a new window.
Website policies
https://artuvate.co/policies/terms-of-service
Last checked: 10/25/2026, 1:05:52 AM UTC
&915; Terms of service – ARTUVATE     Your cart is empty Continue shopping Have an account? Log in to check out faster. Your cart Estimated total $0.00 USD Tax included. Shipping and discounts calculated at checkout. Check out Terms of service TERMS OF USE AND CONDITIONS OF SALE OVERVIEW IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF USE AND CONDITIONS OF SALE (“TERMS” OR “AGREEMENT”) BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES (see Sections 13 and 14). THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS. IMPORTANT DISCLOSURE: USE OF CERTAIN ARTUVATE PRODUCTS IT IS ESSENTIAL FOR INDIVIDUALS TO PRIORITIZE THEIR PERSONAL SAFETY AND ALWAYS FOLLOW THE INSTRUCTIONS WHEN USING OUR PRODUCTS. ARTUVATE SHALL NOT BE HELD LIABLE FOR ANY DAMAGES, INJURIES, OR LOSSES RESULTING FROM YOUR MISUSE OF ANY OF OUR PRODUCTS. USERS ASSUME FULL RESPONSIBILITY FOR THEIR SAFETY AND THE OUTCOMES OF ANY SITUATIONS IN WHICH OUR PRODUCTS ARE EMPLOYED. BY USING ANY OF OUR PRODUCTS, YOU ACKNOWLEDGE AND ASSUME THE INHERENT RISKS OF SUCH PRODUCTS AS SET FORTH IN THEIR USER MANUALS. SEE OTHER LIMITATIONS OF LIABILITY SET FORTH IN THIS AGREEMENT. Your use of , including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the “Website”), which are owned and maintained by M International Limited (“Artuvate,” “we,” “our,” “us”), are governed by the policies, terms, and conditions set forth below. Please read them carefully. We offer the Website, including all information, tools, products, and services available from the Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing, using, or placing an order over the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorized to use the Website in any manner or form whatsoever. THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL AND RIGHT TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW IN SECTION 15. PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION PROVISIONS IN SECTION 15 BELOW. You can review the most current version of the Terms at any time on this page ( ). We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. YOUR CONTINUED USE OF OR ACCESS TO THE WEBSITE FOLLOWING THE POSTING OF ANY CHANGES CONSTITUTES BINDING ACCEPTANCE OF THOSE CHANGES. TABLE OF CONTENTS 1. Website Use 2. PRIVACY & SECURITY DISCLOSURE 3. GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS 4. PRODUCTS SOLD FOR PERSONAL USE ONLY NO MEDICAL ADVICE AND THE ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION 6. MODIFICATIONS TO THE WEBSITE AND PRICES 7. PAYMENT 8. ORDER PLACEMENT AND ACCEPTANCE 9. SHIPPING 10. DELIVERY CONFIRMATION 11. RETURNS AND REFUNDS; LIMITED WARRANTY 12. SOCIAL MEDIA 13. DISCLAIMER OF WARRANTIES 14. DISCLAIMER OF LIABILITIES 15. Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver 16. INDEMNIFICATION 17. THIRD-PARTY WEBSITES AND LINKS 18. TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS 19. INTELLECTUAL PROPERTY RIGHTS 20. ELECTRONIC COMMUNICATIONS; SMS POLICY 21. ASSIGNMENT 22. NO WAIVER 23. SEVERABILITY 24. TERMINATION 25. ENTIRE AGREEMENT 26. QUESTIONS OR ADDITIONAL INFORMATION TERMS OF SALE WEBSITE USE By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you use the Website, you affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms. PRIVACY & SECURITY DISCLOSURE Our Privacy Policy may be viewed at . The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms. GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it. You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose. You further agree not to commit any unlawful act or attempt to commit any unlawful act on or through the Website including, but not limited to: (1) hacking and other digital or physical attacks on the Website; (2) publishing abusive, vulgar, obscene, or defamatory material; (3) soliciting others to perform or participate in any unlawful acts; (4) violating any international, federal, provincial or state regulations, rules, laws, or local ordinances; (5) infringing upon or violating our intellectual property rights or the intellectual property rights of others; (6) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (7) submitting false or misleading information; (8) uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website; (9) collecting or tracking the personal information of others; (10) interfering with or circumventing the security features of the Website; or (11) committing any other unlawful act. Ar
Website policies
https://artuvate.co/policies/refund-policy
Last checked: 10/25/2026, 1:05:52 AM UTC
&915; Refund policy – ARTUVATE     Your cart is empty Continue shopping Have an account? Log in to check out faster. Your cart Estimated total $0.00 USD Tax included. Shipping and discounts calculated at checkout. Check out Refund policy Last update: March 2026 1. Overview Artuvate is committed to delivering long‑term relief and measurable improvements through our therapeutic devices. This policy outlines your rights and responsibilities when requesting a return, refund, or replacement. All returns require a Return Merchandise Authorization (RMA) issued by Artuvate before the item can be shipped back. 2. 365‑Day At‑Home Trial You may try your Artuvate device for 365 days from the date of delivery. If you do not achieve visible or satisfactory results within this period, you may request a refund under the terms below. Recommended Usage Period Results can build gradually with consistent use, similar to physical therapy. For this reason, we recommend using the product consistently for at least 30 days to give your body enough time to adjust and experience the full benefits. However, this is a recommendation only and is not required in order to submit a refund request. If you experience discomfort or any unusual reaction while using the product, discontinue use and contact our Support Team at info@artuvate.co for assistance. PayPal Refund Limitation If your order was paid through PayPal , refunds are limited to 180 days from the date of purchase due to PayPal’s platform restrictions. PayPal orders cannot be refunded after 180 days. PayPal orders are not eligible for the full 365‑day trial refund window. All other payment methods remain eligible for the full 365‑day trial. 3. Eligibility for Returns To qualify for a return: The device must include all original packaging, accessories, and components . The return must be shipped to an authorized Artuvate warehouse . An RMA number must be issued by Artuvate prior to shipping. The device must not show signs of misuse, neglect, or damage unrelated to manufacturing defects. Items returned without an RMA or sent to unauthorized facilities cannot be processed. 4. Fees, Deductions & Shipping Responsibilities 4.1 Processing Fee All approved returns are subject to a 15$ processing fee . This fee is deducted from the refund amount. 4.2 Shipping Costs Customers are responsible for return shipping costs , unless the return is due to Artuvate’s error (damaged, defective, or incorrect item). Sales tax is not refundable. For international orders, customers are responsible for all return shipping, customs, duties, and taxes . If a package is refused at delivery, any return‑to‑sender fees will be deducted from the refund. 5. Refund Processing Once your return is received and inspected: Refunds are processed within 5–7 business days . Credit card refunds may take 7–10 business days to appear, depending on your bank. Refunds can only be issued to the original payment method used at checkout. PayPal refunds are only possible within 180 days of purchase. 6. Replacements If your device arrives damaged, defective, or incomplete: Contact us within 14 days of delivery . Provide photos of the item and packaging. Artuvate will arrange a free replacement . Replacements are prioritized to ensure uninterrupted use of your device. 7. Order Cancellations 7.1 Cancellation Window If you need to cancel your order, contact us within 4 hours of placing it. After this period, orders enter processing and cannot be canceled. 7.2 After Shipment Once an order has shipped or a tracking number has been created, it cannot be canceled. If you no longer want the item, you must follow the return process outlined in this policy. 8. Non‑Returnable Items The following items cannot be returned: Digital products Extended warranties Accessories Items missing parts Items showing misuse, neglect, or damage unrelated to manufacturing defects Products returned to unauthorized or forwarding facilities 9. Chargebacks If you are unsatisfied with your purchase, please contact our support team before initiating a chargeback. Initiating a chargeback without prior communication invalidates eligibility for: The 365‑day trial Refunds Replacements We are committed to resolving issues directly and promptly. 10. EU 14‑Day Cooling‑Off Period For orders shipped within the European Union: You may cancel or return your order within 14 days for any reason. Items must be unused, in original packaging, and accompanied by proof of purchase. Refunds exclude shipping, duties, and taxes. 11. Abuse Prevention To maintain fairness and protect product integrity, Artuvate reserves the right to limit or deny returns due to: Excessive or irregular return activity Fraudulent or abusive behavior Returns of used, damaged, or incomplete items 12. Contact For return requests, RMAs, or questions: Email: info@artuvate.co About us Fisiorest Best Sellers Contact Us FAQ Our Story Track your order Need help? Privacy Policy Refund & Returns Policy Shipping Policy Terms of Service Impressum Empowering our customers with groundbreaking solutions for a better life. 804 470 5666 info@artuvate.co Facebook Instagram YouTube TikTok Disclaimer: The statements on this website have not been evaluated by the Food and Drug Administration. Artuvate products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Consult your healthcare provider before use if you have any existing medical condition or implanted device. Some testimonials may be from customers who received free products or compensation in exchange for their honest review. Any individuals shown in photos or videos may be models and not actual users unless otherwise stated. © 2026, ARTUVATE by M INTERNATIONAL LIMITED, Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong, Company No. 3333178 Choosing a selection results in a full page refresh. Opens in a new window.
Website policies
https://artuvate.co/policies/contact-information
Last checked: 10/25/2026, 1:05:52 AM UTC
&915; Contact information – ARTUVATE     Your cart is empty Continue shopping Have an account? Log in to check out faster. Your cart Estimated total $0.00 USD Tax included. Shipping and discounts calculated at checkout. Check out Contact information Contact Information M INTERNATIONAL LIMITED (technical operation of the artuvate.com) M INTERNATIONAL LIMITED with registered address in Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong. A list of directors is available at the registered address. Contacts If you believe that contents of our websites infringe copyrights or other intellectual property rights, please send us an e-mail to info@ artuvate .com to notify us of the violation. If you have any requests exclusively regarding the protection of minors, please send us an e-mail to info@artuvate.com Copyright All our website designs, texts, graphics, each selection or layout thereof and all our software is legally protected property of M INTERNATIONAL LIMITED . You may not copy or reproduce all or parts of this website (including printing it on paper) unless it is for the purpose of placing an order with M INTERNATIONAL LIMITED or to use this website as shopping resource. Except for the aforementioned purpose, the materials and information available on this website may not be used – in particular not reproduced, resold, changed or published – without the prior express written consent by M INTERNATIONAL LIMITED . About us Fisiorest Best Sellers Contact Us FAQ Our Story Track your order Need help? Privacy Policy Refund & Returns Policy Shipping Policy Terms of Service Impressum Empowering our customers with groundbreaking solutions for a better life. 804 470 5666 info@artuvate.co Facebook Instagram YouTube TikTok Disclaimer: The statements on this website have not been evaluated by the Food and Drug Administration. Artuvate products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Consult your healthcare provider before use if you have any existing medical condition or implanted device. Some testimonials may be from customers who received free products or compensation in exchange for their honest review. Any individuals shown in photos or videos may be models and not actual users unless otherwise stated. © 2026, ARTUVATE by M INTERNATIONAL LIMITED, Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong, Company No. 3333178 Choosing a selection results in a full page refresh. Opens in a new window.
Website information
https://artuvate.co/pages/contact
Last checked: 10/25/2026, 1:05:52 AM UTC
&915; Contact Us – ARTUVATE     Your cart is empty Continue shopping Have an account? Log in to check out faster. Your cart Estimated total $0.00 USD Tax included. Shipping and discounts calculated at checkout. Check out Contact Us Every journey begins with excitement — and a few questions along the way. We're here to guide you, answer your concerns, and support you at every step. Most questions are answered right on our FAQ page , so we recommend taking a look before reaching out — you'll likely find what you need in seconds. Still need a hand? We'd love to hear from you. Fill out the form below or email us at info@artuvate.co , and our team will get back to you within 24 hours. At Artuvate and Fisiorest, your comfort and confidence mean everything to us. We're always here for you. Contact form Top Questions How do I track my order? You’ll receive an email with a tracking code that allows you to track your order anytime on our dedicated tracking page . If you don’t receive your tracking number within 5 days of placing your order, please reach out to us. When will my order arrive? Your order will be inspected and shipped within 24–72 hours of receiving payment. Once shipped, you can expect it to arrive at your doorstep within 3–9 business days. What is your return policy? If the product didn’t work for you or you’re not happy with it, you have 365 days to request a refund. Just email us at info@artuvate.co , and we’ll take care of it. More information here . What happens if my parcel is delayed? We work incredibly hard to get your parcel to you quickly, but because we ship with third-party carriers, once it’s with the courier, it is out of our hands. So we just need to wait. However, we rarely experience any significant delays. If you believe that your parcel is significantly delayed, has been returned to the sender, or is missing, please send an email. To help us provide the fastest possible response, please include your order number and the name you used to place the order. All queries will be responded to within 24 hours. However, you will likely receive a response much faster on weekdays. How does the 365 day money back works Every purchase is backed by our 100% Risk-Free, 365-Day Money-Back Guarantee. We’re so confident in the effectiveness of our products when it comes to relieving pain that your purchase is guaranteed for a full 365 days. Use your product daily, and if you don’t experience noticeable relief, simply email our friendly customer service team within 365 days of the delivery date, and we’ll issue you a refund ( more info here ). Please note: Return shipping costs are the responsibility of the customer. The item must be returned to be eligible for a refund. Once you request to apply this policy, you will not be able to repurchase the same product from our online store. My tracking shows delivered, but I haven’t received my package. What should I do? Sometimes couriers mark deliveries early or leave packages in hidden locations. Please double-check around your property and with neighbors. If you still can’t locate your package after 48 hours, contact us so we can investigate further. Do I have to pay return shipping? Return shipping costs are the responsibility of the customer unless the product is defective or incorrect. What if my product is defective or stops working? If your item is defective or not working as intended, please contact us with details and, if possible, a short video showing the issue. We will arrange a free replacement if the problem is confirmed. Have more questions? Visit our FAQ page for more answers. Visit FAQ Page About us Fisiorest Best Sellers Contact Us FAQ Our Story Track your order Need help? Privacy Policy Refund & Returns Policy Shipping Policy Terms of Service Impressum Empowering our customers with groundbreaking solutions for a better life. 804 470 5666 info@artuvate.co Facebook Instagram YouTube TikTok Disclaimer: The statements on this website have not been evaluated by the Food and Drug Administration. Artuvate products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Consult your healthcare provider before use if you have any existing medical condition or implanted device. Some testimonials may be from customers who received free products or compensation in exchange for their honest review. Any individuals shown in photos or videos may be models and not actual users unless otherwise stated. © 2026, ARTUVATE by M INTERNATIONAL LIMITED, Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong, Company No. 3333178 Choosing a selection results in a full page refresh. Opens in a new window.
Website policies
https://artuvate.co/policies/privacy-policy
Last checked: 10/25/2026, 1:05:52 AM UTC
&915; Privacy policy – ARTUVATE     Your cart is empty Continue shopping Have an account? Log in to check out faster. Your cart Estimated total $0.00 USD Tax included. Shipping and discounts calculated at checkout. Check out Privacy policy Effective Date: October 22, 2026 Thank you for visiting the Artuvate website and for viewing this online privacy policy (the “ Privacy Policy ” or “ Policy ”). This Policy serves to give you notice about the types of personal information we collect, how we use it, and who we share it with and why. We describe these matters in detail in the pages that follow. We encourage you to read this Privacy Policy carefully. The effective date on the Privacy Policy above indicates the date on which this Privacy Policy was last updated. The English language version of this Privacy Policy is the controlling version regardless of any translation you may attempt. Please note that use of our website is also governed by our terms of use and conditions of sale (“ Terms of Service ”), which contain a class action waiver and mandatory arbitration clause governing all privacy related complaints and disputes except those falling under the Competent Data Protection Authority (defined in the Comprehensive Privacy Laws section below). We encourage you to read the Terms of Service carefully. Navigating Through This Privacy Policy You can use the links below to navigate to areas of this Privacy Policy that apply specifically to you, or which may otherwise be of interest: Some Important Vocabulary When And to Whom Does This Privacy Policy Apply How Do We Collect Your Personal Information? What Types of Personal Information Do We Collect? How Do We Use the Personal Information We Collect? When/With Whom Do We Disclose or Share Personal Information? Do Not Track and Global Privacy Control Cookie Notice Children’s Privacy Promotional Messages Comprehensive Privacy Laws Changes to This Privacy Policy Contacting Us Some Important Vocabulary This Privacy Policy is an important document that explains how we address some of our legal obligations, and your related legal rights, involving personal information. We’ll use this section to let you know about some words that have special meanings whenever you see them in this Statement. Wherever we say “ Artuvate ,” “ Company ,” “ we ,” “ us ,” or “ our ,” we mean M International Limited d/b/a Artuvate. We use the words “ you ” and “ your ” to mean you, the reader, and other visitors to our website who are, in all cases, over the age of 13, or otherwise have verifiable parental consent to view this page. This age requirement is discussed in more detail later in this Policy here . When we talk about our “ website ,” we mean our website found at artuvate.co and its subdomains, except where a separate privacy policy is applicable to the subdomain, and such others as we may make available from time to time. An “ affinity action ” is when you “follow” us, “like” us or take a similar or analogous action on our external social media presence. Finally, when we refer to “ personal information ,” we mean any information, data or data element, whether in electronic or other form, that, alone or in combination with other elements, can be used to distinguish, trace, or discover your identity. Certain data privacy laws include specific elements or defined terms for what they consider to be personal information (sometimes also referred to as “personal data”). Where such data privacy laws apply, then the term “personal” includes the specific elements and defined terms required by such laws. When And to Whom Does This Privacy Policy Apply? Our website collects personal information from visitors to, and users of, our website. We may also receive personal information from users who interact with our ads and content displayed on third-party sites. This Policy applies to our processing and sharing of personal information collected by those means. If we have legal obligations to other categories of data subjects, such as our employees, supply chain or business partners, or vendors, we provide them with separate legally required notices or other terms in confidential contracts, policies, and other similar documents. How Do We Collect Your Personal Information? We collect and otherwise obtain your personal information in the following ways: (a) via our website when you choose to give it to us by voluntary submission ; (b) via our website through automatic collection by technical means when you visit or use our website; and (c) when it is provided to us by external sources such as marketing companies, advertising companies, social media companies and/or companies that provide services on our behalf who, in each case, may have previously and separately collected elements of your personal information without our involvement and then shared it with us as part of a service for which we engaged that source. Voluntary Submission. Here are some ways you voluntarily give us your personal information: Creating Accounts – If you sign up for an account you will provide us your email address and other identifiers. Making Purchases – You may provide information to us when it is needed to fulfill your order. Signing up for Newsletters – Similar to account creation, we collect some voluntarily submitted information if you sign up to receive a newsletter, text messages, or other informational or marketing material we publish, including your mobile phone number if you sign up for text messages. Sending Emails and Texts – If you choose to send us an email from our “Contact Us” link or a similar link, you will be giving us your email address and any other personal information that may be in your message or attached to it. The same is true if you send us a text message. Messaging our Chat Feature – If you choose to communicate with us through our chat feature, you will be providing any information included in your chat messages, which may contain personal information. Respond
Customer review source
https://www.trustpilot.com/review/artuvate.co
Last checked: 10/25/2026, 1:05:55 AM UTC
Trustpilot listing for artuvate.co. TrustScore: 4.2/5. Total reviews: 1209. Review excerpt: It was easy to order and the delivery went well. I've only been using it for less than 2 weeks but so far I'm finding it easy to operate and it's very relaxing. Review excerpt: This implement I bought brings temporary relief, but I’ll take it. It’s not a cure, I try and do it everyday. Review excerpt: I use it for 15 mins before bed and the following morning I do not have as much neck pain as before. Review excerpt: Great transaction, good communication. Item seems to be good quality but is lacking on performance. Not really doing what was advertised. Review excerpt: Very convenient and can see difference after just 3 days Review excerpt: The delivery was fairly quick. No assembly required Ready to use. So far works wonderfully. Sleeping better. Neck is not as stiff. Review excerpt: I am getting real results using it twice a day for 15 minutes each time. Review excerpt: It’s the best neck massager I have tried. I was wondering at first why the cord and not rechargeable. I read the explanation and it made sense.
Possible source to check
https://artuvate.co/products/fisiorest
Last checked: 10/25/2026, 1:05:56 AM UTC
We found a possible source, but could not read its page. Its contents are not included in the findings.
Possible source to check
https://artuvate.co/products/2fisioback
Last checked: 10/25/2026, 1:05:56 AM UTC
We found a possible source, but could not read its page. Its contents are not included in the findings.
Possible source to check
https://artuvate.co/products/ortosleep
Last checked: 10/25/2026, 1:05:56 AM UTC
We found a possible source, but could not read its page. Its contents are not included in the findings.
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What could not be verified
- Website pages: We could only read part of the available information.
- Reddit discussions: This part of the check was not run.
- Google business listing: We could not finish this check. This tells us nothing about whether the business is trustworthy.
- Google review comments: This part of the check was not run.
- Other web sources: We could not confidently connect a result to this exact website.
- Domain registration: Registration details were not available for this type of domain.
- Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
- The score is an estimate, not a guarantee. Missing information is not evidence of a scam.