Business identity
The available pages did not identify the business operator or its registered address.
This site scores 66/100 with medium confidence. Customers rate it 3.8/5 on Google (304 reviews). Buyers praise: High-quality dry cleaning, wash-and-fold, and tailoring services. Common complaint: Recurring allegations of rude, aggressive, or dismissive behavior from specific staff members. No refund policy could be found.
"The research agent places this store at 66/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
medium confidence estimate
This site scores 66/100 with medium confidence. Customers rate it 3.8/5 on Google (304 reviews). Buyers praise: High-quality dry cleaning, wash-and-fold, and tailoring services. Common complaint: Recurring allegations of rude, aggressive, or dismissive behavior from specific staff members. No refund policy could be found.
Estimated trust score / 100
Caution advised
The research agent places this store at 66/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.
Information checked: 10/17/2026, 9:57:06 PM UTC. Report saved: 10/17/2026, 9:57:06 PM UTC.
We could read 6 sources for this report. Confidence in the score: medium. Downloading this report does not check the website again.
"The research agent places this store at 66/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
The business maintains a consistent identity and contact presence. While the website claims include strong service guarantees, customer reviews reveal friction regarding store policies and staff interactions, which tempers the professional image presented online.
Feedback is polarized. Many long-term customers praise the tailoring and cleaning quality. However, a significant number of reviews describe recurring issues with unprofessional staff behavior and maintenance problems with equipment, leading to a 3.8/5 aggregate rating.
No eligible cited assessment was saved for this category. Credibility remains unscored; missing evidence is not an adverse finding.
Google: 3.8/5 from 304 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.
google: 3.8/5 from 304 reviews
This is a customer rating for the matched listing. Last checked: 10/17/2026, 9:56:39 PM UTC.
https://www.google.com/maps/search/?api=1&query=Brighton%20Laundry%20%26%20Dry%20Cleaners&query_place_id=ChIJZTi3Ckh444kRzaT1u2n9qpM
Domain registration record
https://rdap.verisign.com/com/v1/domain/brightonlaundry.com
Last checked: 10/17/2026, 9:55:51 PM UTC
The domain was registered on March 17, 2007. Its registration company is Wild West Domains, LLC. Registration does not confirm that a business is trustworthy.
Website information
https://brightonlaundry.com/
Last checked: 10/17/2026, 9:56:31 PM UTC
Brighton Laundry | Dry Cleaning & Alterations | Brighton, MA (617) 254-3737 brightonlaundry@gmail.com Brighton Laundry and Dry Cleaners – Professional Clothes Care Provider in MA We are a leading provider of laundry and dry cleaning services. We guarantee the proper handling of all your clothes. When handling your garments, we clean and revive them to their original appearance. We give you the best results when it comes to washing, be it normal clothes or specific fabrics. This averment goes for stain elimination and dry cleaning service because we are careful with each piece. Brighton Laundry & Dry Cleaners Brighton ma is the best place to get your clothes cleaned and made available for quick use. Services We here at Brighton Laundry strive for perfection. If a stain can come out we guarantee to take it out. If your clothes don’t fit the way you want them to, we will make them fit. With over 30 years of experience in the dry cleaning and custom tailoring fields we stand behind our work and guarantee the quality of it! PreviousNext 12 Boston’s Top Choice Thank you for recognizing us as Boston’s 1 for two consecutive years! Book a Delivery Order a delivery with us, and we will pick up your laundry and deliver it right to you. Operating Hours Monday – Sunday 7:00 am – 9:00 pm What We Offer at Brighton Laundry and Dry Cleaners Brighton, MA We are pleased to offer various Brighton laundry services and pricing at Brighton Laundry & Dry Cleaners. We always get the job done with over 30 years in business. We focus on being environmentally friendly as well. Wedding Gown Cleaning and Preservation We clean and preserve your wedding gowns with great care. We use eco-friendly methods to maintain your cherished garment in perfect condition for years. Read More Premium Suede, Leather & Fur Cleaning Our specialized leather, suede, furs, and UGG cleaning is unparalleled. With Brighton Laundry & Dry Cleaners, your delicate items receive the premium care they deserve. Read More ys wished to get. Our staff is there to ensure your satisfaction with every aspect of your service with us. What Our Customers Are Saying At Brighton Laundry & Dry Cleaners, our commitment to exceptional service and quality care has earned us the trust of customers throughout Boston, MA. Don’t just take our word for it—see what our clients have to say about their experience with us! “Brighton Laundry and Dry Cleaners always delivers spotless results. My clothes come back looking brand new every time, and I love their eco-friendly approach!” "Impeccable Dry Cleaning Service!" — Sarah L., Brighton, MA “The pickup and delivery service has been a lifesaver. They’re always on time, and their prices are unbeatable for such high-quality dry cleaning. I wouldn’t go anywhere else!” "Fast, Reliable, and Affordable!" — Mike T., Brighton, MA “I’ve had several suits tailored at Brighton Laundry, and every time the fit is perfect. Their attention to detail is unmatched, and they always meet my deadlines!” "Tailoring Done to Perfection!" — David K., Brighton, MA “Their laundromat is clean, spacious, and the card-operated system is so convenient. The washers and dryers are top-notch, and the prices are reasonable. Highly recommend!” "Best Laundromat in Brighton!" — Emily G., Brighton, MA “Brighton Laundry worked wonders on my wedding gown. Their preservation service was flawless, and they took great care to clean every detail. I’m so grateful for their expertise!” "Wedding Dress Miracle!" — Jessica P., Brighton, MA Visit Us 430 Washington Street Brighton, MA 02135 Contact Us Frequently Asked Questions What exactly do Brighton Laundry & Dry Cleaners provide? Brighton Laundry offers dry cleaners service, laundry, wash and fold, Brighton tailoring, and specialty cleaning services. We provide services for all types of clothes. Where can I find information about pick up and delivery? Organizing a pickup and delivery service is also possible on the Delivery portion of our site; you only need to visit our website or call our customer support. If it is inconvenient for you, we’ll arrange a convenient time to meet. In this case, our dry cleaners in Brighton make it easy to go through this process. Prior to being able to schedule a pickup online a credit card is required. If you are having difficulty after creating an account call 617-254-3737 Ext. 1 Can I deposit my laundry with you? Indeed, we accept customers’ drop off of their items at our laundromat Brighton MA at any time throughout the business day. The friendly staff from Brighton cleaners will help you with your washing requirements. What part of the house do you never have to clean? Even if we discuss the laundry that can be cleaned for customers, it is beneficial to consult with us regarding particular kinds of fabrics, such as special delicate fabrics and dirty garments. Talk to our team, and we will guide you on the best course of action. What should I do before dropping off my laundry? Please seperate any articles that require dry cleaning or special treatment before dropping off wash & fold laundry. Can you clean fur, suede, or leather items? Yes, we specialize in fur suede & leather cleaning. Our team uses safe and effective methods to ensure your items are well-preserved and returned in excellent condition. Do you offer eco-friendly dry cleaning options? Absolutely! We only provide eco friendly dry cleaning services that are gentle on your clothes and the environment, ensuring top-quality results without harmful chemicals. Is same day dry cleaning available? Yes, we offer same day dry cleaning for your urgent needs please call our front desk to see if it is available as we stop same day services typically before the afternoon. We provide full-scale pickup and delivery laundry services same day as well if you set up a pickup early enough in the morning. Connect with Us Facebook Twitter Yelp Foursquare Facebook X Copyright © 2026 Brighton Laundry & Dry Cleaners | Developed by GraVoc
Website policies
https://brightonlaundry.com/pickup-and-delivery/
Last checked: 10/17/2026, 9:56:31 PM UTC
Pickup and Delivery | Brighton Laundry & Dry Cleaners (617) 254-3737 brightonlaundry@gmail.com laundry Pickup and Delivery Simple Laundry Pickup and Delivery Service At Brighton Laundry, our laundromat pick up and delivery service simplifies your life. We recognize that your time is important, so we made our cleaning process easier for you. Make a pickup reservation, and we’ll quickly arrive to take care of your laundry. With our laundry pickup and delivery brighton, you can enjoy professional services without leaving home, making laundry day effortless and convenient. Time Scheduling Made Easy We offer flexible scheduling options for laundry service pick up delivery. Pick a time that suits your needs to facilitate your laundry needs in your hectic life. Our online scheduling system allows you to pick convenient dates and times for dry cleaning pickup and delivery. Access simple laundry arrangements adapted to your availability to ensure effortless laundering and sparkling garments. Commitment to Quality Care We value quality at Brighton Laundry the most. Our rug cleaning pickup and delivery ensures that your rugs and garments are treated with the utmost care. Professionals in our team handle your garments and rugs with precision. You can trust our dry cleaning delivery service to provide excellent care for all your clothing, from everyday wear to delicate fabrics. Every time your laundry is returned from us, it will look fresh. Track Your Order in Real-Time Keep yourself informed about our current order monitoring system. You’ll know exactly where your items are in the pickup and delivery dry cleaning process. Our system delivers notifications throughout the process so you stay calm about keeping your laundry safe. Whether you’re at home or on the go, you’ll have peace of mind with our dry cleaning delivery Boston services, allowing you to manage your time effectively in Boston. Your Satisfaction is Our Priority At Brighton Laundry, we aim to achieve your satisfaction at all times. We strive to exceed your expectations with every dry cleaning pickup and delivery Boston. A committed group is available to help you whenever needed to handle your worries and provide exceptional service. Our focus is on creating strong interactions with our customers by maintaining excellence and dependability. Therefore, we provide the best dry cleaning pick up and delivery in Boston. Facebook X Copyright © 2026 Brighton Laundry & Dry Cleaners | Developed by GraVoc
Website information
https://brightonlaundry.com/about/
Last checked: 10/17/2026, 9:56:31 PM UTC
about us about us At Brighton Laundry and Dry Cleaners we provide custom tailoring, simple alterations, and Wash & Fold Wednesdays, offering discounted full-service laundry rates! Our self-service laundromat has washers that range from 20 to 62 pounds. All our dry cleaning is eco-friendly and done right here! We also specialize in cleaning leather, suede, and UGGs. Additionally, we offer pickup and delivery within a 10-mile radius of Brighton. You can find us conveniently located in Brighton Center on Washington Street, between Eastburn Street and Foster Street, right next to the Post Office and across from CVS. Store Hours Monday – Sunday 7:00 am – 9:00 pm We appreciate your support in voting us 1 in Boston for the second year running! Facebook X Copyright © 2026 Brighton Laundry & Dry Cleaners | Developed by GraVoc
Website information
https://brightonlaundry.com/contact/
Last checked: 10/17/2026, 9:56:31 PM UTC
contact us Get in Touch (617) 254-3737 (617) 787-1448 brightonlaundry@gmail.com 430 Washington Street Brighton, MA 02135 Facebook Twitter Youtube Linkedin Instagram Fill out the Contact Form below to get in touch with one of our representatives who can address all your inquiries! Facebook X Copyright © 2026 Brighton Laundry & Dry Cleaners | Developed by GraVoc
Customer review source
https://www.google.com/maps/search/?api=1&query=Brighton%20Laundry%20%26%20Dry%20Cleaners&query_place_id=ChIJZTi3Ckh444kRzaT1u2n9qpM
Last checked: 10/17/2026, 9:56:39 PM UTC
The matched Google listing showed 3.8/5 from 304 reviews. Saved customer comments (not independently confirmed): They are the best dry cleaners - very fast, professional, and kind! I highly recommend 5 stars!!! | Really happy with the service here. Everything was handled with care, and my clothes came back looking and smelling great. The staff was welcoming, helpful, and paid attention to the little details. Turnaround time was also excellent. It’s hard to find a laundry and dry-cleaning place that you can trust, but I definitely feel comfortable bringing my clothes here. Highly recommended! ⭐⭐⭐⭐⭐ | Excellent service! Highly recommended! | "I can't say enough good things about Brighton Laundry & Dry Cleaners! We have been using them for both everyday laundry and tailoring needs, and they provide excellent service all the time. Clothes always come back spotless, fresh, and perfectly folded. Whenever I need alterations, the tailoring is flawless and the fit is exact every single time. It is so rare to find a business that is this consistently reliable, professional, and high-quality. Highly recommended!" | Excellent service and a wonderful experience! The staff is always friendly, professional, and welcoming. The place is clean, organized, and they always take great care of your clothes. You can really tell that they care about their customers and the quality of their work. Highly recommend this laundry to anyone looking for reliable and friendly service! | Zoi is the best seamstress in the area. She is consistent, exacting, very helpful with suggestions and somehow does it in less time than necessary. Everyone is very helpful, they maintain a professional attitude while managing a very busy business. It’s a very clean facility and the wash, dry and fold price point is very fair. Thank you Brighton laundry for the many years of washing and mending my clothes! | Me and my family have been coming here for over 20 years. Certain staff have different personalities but they are fine, never had any issues. Zoe and Eleni run the place and they are great to deal with! | Brighton Laundry and dry cleaners is our go to for dry-cleaning, tailoring and occasionally laundry when we need to wash a comforter or other item too large for our machine at home. The staff is friendly and helpful, the premises is kept clean and comfortable and the have ample free parking. We are extremely grateful to have this business in our community. | I had a very disappointing experience at this laundromat. The staff was extremely rude and made me feel like they were trying to rush me out of the establishment. I was not even given enough time to properly fold my laundry before being told I needed to leave. Because I was being rushed, I had to take all of my clothes home unfolded, and to make matters worse, some of my items were still wet\. As a paying customer, I expected to be treated with basic courtesy and given a reasonable amount of time to finish my laundry The way I was treated was unprofessional and made me feel very unwelcome. Unfortunately, based on this experience, I would not return. | Amazing service. They went above and beyond on a difficult task and then told me they will not charge me because they could not get it perfect. | I’ve been going to Brighton Laundry & Dry Cleaners for about 4 years now and cannot recommend them enough! Their wash and fold service is unmatched for the price and I can always rely on them for a quick turnaround with both laundry and dry cleaning services. The owner is such a sweet woman and her staff is friendly and incredibly hardworking. When I pull into the lot in the morning to drop off, they already have my account pulled up ready for me and in the afternoon, I can see them with my laundry bag ready on the counter as I’m walking in the door. They always provide fast, efficient, and reliable service! | Friendly-ish staff but half the dryers don’t work and the ones that do are difficult to operate with the card they make you buy to use them | Absolutely horrible customer service. The woman running this place unbelievably rude, hostile and constantly provokes customers, comes at people screaming and talking to them disrespectfully over the smallest things. Learn how to talk to people instead of treating customers like they’re your enemies. I’m giving you my money and helping keep your business runningbasic appreciation and respect shouldn’t be too much to ask. If you can’t control your attitude or communicate without yelling, you have no business working with the public. Absolutely unacceptable | They are the best | Absolutely horrible attitude. The woman running this place approaches customers by screaming like a maniac instead of simply explaining the rules. Apparently we’re supposed to walk in and study every sign on every wall including the ONE load-limit sign hanging way up among a hundred other signs. Meanwhile, half the machines seem to be OUT OF SERVICE, yet somehow she blames the customers. Maybe stop screaming at the people keeping your business alive and start maintaining your machines. After reading the other reviews, apparently her attitude isn’t exactly breaking news. Keep treating customers like this and eventually there won’t be anyone left to yell at Thank God there are plenty of other laundromats around. She lost me as a customer foreverand judging by the reviews, I doubt I’m the first. | The two female employees I spoke to here were very kind and helpful. The male employee (the same one everyone else is complaining about in the reviews) is shockingly rude. I called to ask about
Possible source to check
https://www.yelp.com/biz/brighton-laundry-and-drycleaners-brighton
Last checked: 10/17/2026, 9:55:55 PM UTC
We found a possible source, but could not read its page. Its contents are not included in the findings.
Possible source to check
https://brightonmainstreets.org/shops/brighton-laundry-and-dry-cleaners
Last checked: 10/17/2026, 9:55:55 PM UTC
We found a possible source, but could not read its page. Its contents are not included in the findings.
Report and correction request: https://onlyreputable.com/Report?id=6ad3ef321a5d956e5f2c1ffe
This report was generated automatically by OnlyReputable AI. It is for informational purposes only and does not constitute legal or financial advice.
© 2026 OnlyReputable. All rights reserved. Report ID: 6ad3ef321a5d956e5f2c1ffe
Last checked: 10/17/2026, 9:57:06 PM UTC. Findings reflect the information available at that time.
The business details and purchase conditions below summarize the available website content. Source links provide the original context. Seller-published statements are not independent confirmation.
Business details and purchase conditions summarized from the available pages. “Found on website” means the seller publishes this information, not that it has been independently confirmed.
The available pages did not identify the business operator or its registered address.
Email: brightonlaundry@gmail.com Phone: 617-254-3737
Return deadlines, refund eligibility and return costs remain unknown from the available pages.
Delivery times, shipping charges and tracking availability remain unknown from the available pages.
Customer ratings and experiences linked to this website
Google customers rated the matched listing 3.8 out of 5 across 304 reviews. Customer experiences below reflect the available sample, not every buyer.
These are excerpts from a small recent sample, not independently verified facts or all customer experiences.
“They are the best dry cleaners - very fast, professional, and kind! I highly recommend 5 stars!!!”
“Really happy with the service here. Everything was handled with care, and my clothes came back looking and smelling great. The staff was welcoming, helpful, and paid attention to the little details. Turnaround time was also excellent. It’s hard to find a laundry and dry-cleaning place that you can trust, but I definitely feel comfortable bringing my clothes here. Highly recommended! ⭐⭐⭐⭐⭐”
“Excellent service! Highly recommended!”
No Trustpilot feedback could be reliably linked to this exact website in this report. Customer experiences on this platform remain unknown.
"Google: 3.8/5 from 304 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs."
AI assessment of retrieved evidence
The research agent places this store at 66/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.
The business maintains a consistent identity and contact presence. While the website claims include strong service guarantees, customer reviews reveal friction regarding store policies and staff interactions, which tempers the professional image presented online.
Feedback is polarized. Many long-term customers praise the tailoring and cleaning quality. However, a significant number of reviews describe recurring issues with unprofessional staff behavior and maintenance problems with equipment, leading to a 3.8/5 aggregate rating.
No eligible cited assessment was saved for this category. Credibility remains unscored; missing evidence is not an adverse finding.
Use a payment method with buyer protection and keep your order confirmation. Refunds and delivery are subject to the seller’s published conditions summarized in this report.
Scores range from 0 to 100. A working website starts with 10 availability points, not trust points. The agent assesses trust, customer feedback and credibility from retrieved evidence; the remaining 90 points weight these dimensions at 35%, 45% and 20%. When a cited trust judgment is missing, at least two substantive website checks, including identity or contact, can supply a limited transparency assessment: neutral 50 plus 2.5 points per check after seller-only weighting, capped at 60. This is not evidence of fulfilled deliveries or honored refunds. An unknown dimension contributes a neutral 50/100 to that weighted calculation, never an automatic penalty. A store with 500+ reviews rated 4.0/5 or better on Google or Trustpilot scores at least 65/100. Otherwise, without enough cited evidence, the overall result is instead 50/100 with low confidence. A recorded unavailable or not-retrievable site scores 0, including not-found responses; access restrictions alone do not prove downtime. Confidence reflects evidence coverage and age, not a probability of safety.
Returns, refunds and practical precautions
Return deadlines, refund eligibility and return costs remain unknown from the available pages.
Recommendation:Use a payment method with buyer protection and keep your order confirmation. Refunds and delivery are subject to the seller’s published conditions summarized in this report.
7154 days (registered 2007-03-17)
An older domain is not a guarantee of a trustworthy business.
The security certificate was not checked.
The hosting location was not checked.
Wild West Domains, LLC
This company registers the domain; it does not endorse the business.
We did not check whether the owner’s details are public or private.
ns74.domaincontrol.com., ns73.domaincontrol.com.
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