Caution advised

citecycles.com

Customer reviews, business details, refund conditions and delivery terms for citecycles.com, summarized in one report.

"The research agent places this store at 66/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."

66
Estimated trust/ 100
Caution advised

medium confidence estimate

ONLYREPUTABLE
PDF Exported
Unavailable

citecycles.com

Caution advised
Website report

Customer reviews, business details, refund conditions and delivery terms for citecycles.com, summarized in one report.

66

Estimated trust score / 100

Caution advised

The research agent places this store at 66/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.

Information checked: 10/17/2026, 3:35:08 PM UTC. Report saved: 10/17/2026, 3:35:08 PM UTC.

We could read 9 sources for this report. Confidence in the score: medium. Downloading this report does not check the website again.

Domain Age
5253 days (registered 2012-05-30)
Connection security
Certificate not checked
Server Location
Hosting location not checked

What this means for you

"The research agent places this store at 66/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."

Trust

63/100

Cit-E Cycles is a well-established retailer with multiple physical locations in BC, Canada. Their policies are clearly stated on their website, including a final sale policy for e-bike purchases. Identity is consistent and transparent.

Customer feedback

60/100

Customer feedback is sparse and limited to local online forum discussions. While the business is recognized for product selection, some customers have experienced inventory limitations on accessories and specific parts. No aggregate rating data was available.

Credibility

68/100

The business is highly credible as a legitimate brick-and-mortar retailer in British Columbia. Their physical store locations, contact phone number, and professional operational footprint corroborate their business status.

Before you decide

This report does not confirm specific problems, but it cannot guarantee a safe purchase. Check the business and refund terms, and use a payment method with buyer protection.

The customer picture

No usable matched customer ratings were available. Overall buyer satisfaction and recurring customer experiences remain unknown.

Common Complaints
• Lack of accessory inventory
• Limited support for specific product parts
Common Praises
• Carries a variety of e-bike brands

What we could not confirm, and where to read more

  • Reddit discussions: We found links, but could not read the pages behind them.
  • Google business listing: We could not confidently connect a result to this exact website.
  • Google review comments: This part of the check was not run.
  • Other web sources: We could not confidently connect a result to this exact website.
  • Trustpilot reviews: We did not find usable information in this search. It may exist elsewhere.
  • Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.

Domain registration record

https://rdap.verisign.com/com/v1/domain/citecycles.com

Last checked: 10/17/2026, 3:33:37 PM UTC

The domain was registered on May 30, 2012. Its registration company is GoDaddy.com, LLC. Registration does not confirm that a business is trustworthy.

Website information

https://citecycles.com/pages/contact

Last checked: 10/17/2026, 3:35:04 PM UTC

Contact Us | Cit-E Cycles | BC E-Bike Retailer Skip to content Free shipping on every e-bike — now through Oct 31 Canada's largest e-bike selection — 6 BC locations 2026 models arriving now — View New Arrivals Contact Us | Cit-E Cycles | BC E-Bike Retailer Call Us 1-855-557-7900 Mon–Sat 10am–6pm Send a Message Use the form below We reply within 24 hours Visit a Store 6 BC Locations Test rides available Send Us a Message Fill out the form below and we'll get back to you within 24 hours. Store Hours Monday 10:00 AM – 6:00 PM Tuesday 10:00 AM – 6:00 PM Wednesday 10:00 AM – 6:00 PM Thursday 10:00 AM – 6:00 PM Friday 10:00 AM – 6:00 PM Saturday 10:00 AM – 6:00 PM Sunday 11:00 AM – 5:00 PM Hours may vary by location Our Locations Langley (Headquarters) 19981 96 Ave, Langley, BC Vancouver 3155 W Broadway, Kitsilano North Vancouver North Shore Victoria – Hillside Greater Victoria Victoria – Bridge St Near Inner Harbour View all locations Common Questions Do I need an appointment for a test ride? Walk-ins are welcome at all locations. For guaranteed availability of a specific model, call your nearest store ahead of time. How long does service take? Basic tune-ups are typically same-day. More complex repairs may take 2–5 business days depending on parts availability. Do you offer financing? Yes. We offer flexible financing through LMG Finance with terms from 12–60 months. Learn more → Can I order online and pick up in-store? Yes. Select your preferred store at checkout and we'll have your order ready for pickup, usually within 1–2 business days. Back to top Shop E-Bikes Brands Specials Financing Visit Us Vancouver (Kitsilano) North Vancouver Langley Victoria – Hillside Victoria – Bridge St Support Contact Us Shipping & Returns Privacy Policy Terms & Conditions Stay Connected Get news, deals & riding tips Payment methods accepted © 2026 Cit-E Cycles. Powered by Shopify · Website by Grouse Peak Digital

Customer review source

https://www.reddit.com/r/ebikes/comments/1c89ot9/better_value_and_quality_vado_30_vs_kathmandu/

Last checked: 10/17/2026, 3:34:11 PM UTC

Currently I am in the market for an Bike and stuck between the these two options which I have found on sale at my LBS. Turbo Vado 3.0 $3199CAD Cube Kathmandu hybrid one e500 $3699CAD I will be mainly using it on pavement and some packed gravel trails, some small hills. I would like to add a Thule seat for my toddler so this will add some weight. The motor on the Cube is intriguing but being an older model it does not have the Bosch smart system. Specialized mission control seems to be much more intuitive. Wi

Customer review source

https://www.reddit.com/r/Aventon/comments/u8xgh0/where_to_buy_color_display_bc_280_in_vancouver/

Last checked: 10/17/2026, 3:34:11 PM UTC

CiteCycles Langley where I bought the Aventon Sinch told me that they didnt have any inventory available for any of the accessories for Sinch. Seems to be the case with their 2 remaining other outlets in the Vancouver area. Aventon.com support told me that they are able to ship only non electronic items like Fenders etc. to Canada. (not sure what&39;s the exact reason). So I am now left wondering where do I get this Display from? Anyone knows of an unofficial retailer around here who either has a small store or online store which might have it? &32; submitted by &32; /u/dam0n88 [link]

Customer review source

https://www.reddit.com/r/ebikes/comments/ciq7ux/looking_for_wifes_first_ebike_advicehelp/

Last checked: 10/17/2026, 3:34:11 PM UTC

In around the 3k CAD area, this Cube model has been the best contender of what we’ve tried so far: Use is commuting roughly 25km per day with a couple decent hills. Any thoughts or better suggestions? Looking in Canada (Vancouver specifically). Thx! &32; submitted by &32; /u/brendanskywalker [link] &32; [comments]

Customer review source

https://www.reddit.com/r/vancouver/comments/57531t/escooters_in_bikeshared_lanes_is_it_legal_is_it/

Last checked: 10/17/2026, 3:34:11 PM UTC

I would like to talk about the rise in e-scooter in Vancouver’s bike lanes. Is it legal, is it good or bad. First off, I’m not talking about bicycles with motors, but electric moped looking scooters with that have pedals. Eg. First question are they legal? I hear one of the ads on the peak radio that they are legal. But I thought I better look it up. The city of Vancouver makes it pretty clear with that is allowed in the protected bike lanes. These include: Bikes, Electric-assisted bikes, Skateboards, push scooters, rollerblades, and skates.

Website policies

https://citecycles.com/policies/refund-policy

Last checked: 10/17/2026, 3:35:04 PM UTC

Refund policy All e-bike sales are final. We do not accept returns or offer refunds on e-bikes purchased online. Full shipping and returns terms: Back to top Shop E-Bikes Brands Specials Financing Visit Us Vancouver (Kitsilano) North Vancouver Langley Victoria – Hillside Victoria – Bridge St Support Contact Us Shipping & Returns Privacy Policy Terms & Conditions Stay Connected Get news, deals & riding tips Payment methods accepted © 2026 Cit-E Cycles. Powered by Shopify · Website by Grouse Peak Digital

Website policies

https://citecycles.com/policies/terms-of-service

Last checked: 10/17/2026, 3:35:04 PM UTC

Terms of service OVERVIEW Welcome to Cit-E Cycles! The terms "we", "us" and "our" refer to Cit-E Cycles. Cit-E Cycles operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Cit-E Cycles is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person. SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis. SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Cit-E Cycles reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Cit-E Cycles confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Cit-E Cycles may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export. SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any. SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you. SECTION 6 - INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Cit-E Cycles, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You must not repro

Website policies

https://citecycles.com/policies/privacy-policy

Last checked: 10/17/2026, 3:35:04 PM UTC

Privacy policy Last updated: September 17, 2026 Cit-E Cycles operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Cit-E Cycles is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. Personal Information Sources We may collect personal information from the following sources: Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; From our partners or other third parties. How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes: Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else. Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies. How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include: With Shopify, vendors and other third parties who p

Report and correction request: https://onlyreputable.com/Report?id=6ad395ac107a9a78afa051c4

This report was generated automatically by OnlyReputable AI. It is for informational purposes only and does not constitute legal or financial advice.

© 2026 OnlyReputable. All rights reserved. Report ID: 6ad395ac107a9a78afa051c4

What we found about this website

Sources and business details

Last checked: 10/17/2026, 3:35:08 PM UTC. Findings reflect the information available at that time.

The business details and purchase conditions below summarize the available website content. Source links provide the original context. Seller-published statements are not independent confirmation.

Identity and policy checks

Business details and purchase conditions summarized from the available pages. “Found on website” means the seller publishes this information, not that it has been independently confirmed.

Business identity

Found on website

The website identifies its business as follows: Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties.

Contact details

Found on website

Published contact details: In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. the Services, where you live, and as permitted or required by applicable law: Contact details including your name, address, billing address, shipping address, phone number, and email address. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

Refund terms

Not verified

The available pages did not establish the website’s refund terms. Return deadlines, refund eligibility and return costs remain unknown.

Shipping terms

Not verified

The available pages did not establish the website’s shipping terms. Delivery times, shipping charges and tracking availability remain unknown.

What customers are saying

Customer ratings and experiences linked to this website

Google Reviews
Not enough information

No Google feedback could be reliably linked to this exact website in this report. Customer experiences on this platform remain unknown.

Trustpilot Reviews
Not enough information

No Trustpilot feedback could be reliably linked to this exact website in this report. Customer experiences on this platform remain unknown.

Reddit Discussions
Not enough information

A matching discussion was found, but no usable aggregate rating was available.

Recent customer experiences

These are excerpts from a small recent sample, not independently verified facts or all customer experiences.

“Currently I am in the market for an Bike and stuck between the these two options which I have found on sale at my LBS. Turbo Vado 3.0 $3199CAD Cube Kathmandu hybrid one e500 $3699CAD https://www.citecycles.com/product/cube-bikes-kathmandu-hybrid-one-500-400410-1.htm I will be mainly using it on pavement and some packed gravel trails, some small hills. I would like to add a Thule seat for my toddler so this will add some weight. The motor on the Cube is intriguing but being an older model it does not have the Bosch smart system. Specialized mission control seems to be much more intuitive. Wi”
“CiteCycles Langley where I bought the Aventon Sinch told me that they didnt have any inventory available for any of the accessories for Sinch. Seems to be the case with their 2 remaining other outlets in the Vancouver area. Aventon.com support told me that they are able to ship only non electronic items like Fenders etc. to Canada. (not sure what's the exact reason). So I am now left wondering where do I get this Display from? Anyone knows of an unofficial retailer around here who either has a small store or online store which might have it?   submitted by   /u/dam0n88 [link]”
“In around the 3k CAD area, this Cube model has been the best contender of what we’ve tried so far: https://www.citecycles.com/store/CUBE-•-TOWN-SPORT-HYBRID-ONE-400-p132665882 Use is commuting roughly 25km per day with a couple decent hills. Any thoughts or better suggestions? Looking in Canada (Vancouver specifically). Thx!   submitted by   /u/brendanskywalker [link]   [comments]”
Carries a variety of e-bike brands
Lack of accessory inventory

The overall customer picture

"No usable matched customer ratings were available. Overall buyer satisfaction and recurring customer experiences remain unknown."

Common Praises

  • Carries a variety of e-bike brands

Recurring Complaints

  • Lack of accessory inventory
  • Limited support for specific product parts

What this means for you

AI assessment of retrieved evidence

The research agent places this store at 66/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.

Trust

63/100

Cit-E Cycles is a well-established retailer with multiple physical locations in BC, Canada. Their policies are clearly stated on their website, including a final sale policy for e-bike purchases. Identity is consistent and transparent.

Customer feedback

60/100

Customer feedback is sparse and limited to local online forum discussions. While the business is recognized for product selection, some customers have experienced inventory limitations on accessories and specific parts. No aggregate rating data was available.

Credibility

68/100

The business is highly credible as a legitimate brick-and-mortar retailer in British Columbia. Their physical store locations, contact phone number, and professional operational footprint corroborate their business status.

Your next step

Use a payment method with buyer protection and keep your order confirmation. Refunds and delivery are subject to the seller’s published conditions summarized in this report.

How the score is worked out

Scores range from 0 to 100. A working website starts with 10 availability points, not trust points. The agent assesses trust, customer feedback and credibility from retrieved evidence; the remaining 90 points weight these dimensions at 35%, 45% and 20%. An unknown dimension contributes a neutral 50/100 to that weighted calculation, never an automatic penalty. A store with 500+ reviews rated 4.0/5 or better on Google or Trustpilot scores at least 65/100. Otherwise, without enough cited evidence, the overall result is instead 50/100 with low confidence. A recorded unavailable or not-retrievable site scores 0, including not-found responses; access restrictions alone do not prove downtime. Confidence reflects evidence coverage and age, not a probability of safety.

Before you buy

Returns, refunds and practical precautions

StatusNot verified

The available pages did not establish the website’s refund terms. Return deadlines, refund eligibility and return costs remain unknown.

What you can do
Payment protection

Recommendation:Use a payment method with buyer protection and keep your order confirmation. Refunds and delivery are subject to the seller’s published conditions summarized in this report.

About this report

Report reference#A051C4
Saved on10/17/2026, 3:35:08 PM UTC

About the domain

How long the domain has existed

5253 days (registered 2012-05-30)

An older domain is not a guarantee of a trustworthy business.

Connection security

The security certificate was not checked.

Where the website is hosted

The hosting location was not checked.

Domain registration company

GoDaddy.com, LLC

This company registers the domain; it does not endorse the business.

Owner’s public registration details

We did not check whether the owner’s details are public or private.

Website’s nameservers

ns73.domaincontrol.com., ns74.domaincontrol.com.

These servers help browsers find the website. They do not verify who runs it.

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What could not be verified
  • Reddit discussions: We found links, but could not read the pages behind them.
  • Google business listing: We could not confidently connect a result to this exact website.
  • Google review comments: This part of the check was not run.
  • Other web sources: We could not confidently connect a result to this exact website.
  • Trustpilot reviews: We did not find usable information in this search. It may exist elsewhere.
  • Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.