Website information

https://cramilya.myshopify.com/

Last checked: 11/9/2026, 1:17:29 PM UTC

Cramilya Skip to content Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Free Shipping & 2-Year Warranty Welcome to Cramilya — Fun for Every Child! 🎉 Discover amazing products Shop Now Join the Cramilya Family! Get exclusive deals and new toy arrivals straight to your inbox. 🚗 Electric Cars • 🧩 Puzzles • 🎮 Games — Hours of Fun Awaits! At Cramilya, we bring the best children's toys and games to families across the UK. From electric ride-on cars to brain-teasing puzzles, we have something for every child. Button label Our best seller Example product title Example product title Regular price £19.99 Regular price £19.99 Sale price Unit price / per Example product title Example product title Regular price £19.99 Regular price £19.99 Sale price Unit price / per Example product title Example product title Regular price £19.99 Regular price £19.99 Sale price Unit price / per Example product title Example product title Regular price £19.99 Regular price £19.99 Sale price Unit price / per Find the Perfect Toy for Every Child! 🎲 Compare our favourite toy categories at a glance and choose the right kind of fun for your family in the UK. | | Electric Cars | Puzzles | Board Games | | --- | --- | --- | --- | | Age Range: 3–8 years | | | | | Best For: Active play | | | | | Indoor / Outdoor: Both | | | | | Price Range: £15–£250 | | | | | Educational Value: High | | | | | Sustainably Sourced | | | | Customer service Address: 42 Treves Cl London N21 1TT, United Kingdom Phone: +447768715619 Email: sachinmalviy164@gmail.com Customer Support Hours Monday – Sunday: 9:00 AM – 6:00 PM (GMT/BST) Response Time We aim to respond to all email inquiries within 24–48 business hours. Thank you for choosing Cramilya. We look forward to assisting you. Policy & condition Home Refund Policy Privacy Policy Shipping Policy About Us Contact Us Footer menu Search Warranty Policy Terms of Service Track Order Secure Payment Legal Notice FAQ Your Privacy Choices Your Privacy Choices Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, Cramilya Powered by Shrine Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://cramilya.myshopify.com/pages/refund-policy

Last checked: 11/9/2026, 1:17:29 PM UTC

Refund Policy Refund & Returns Policy Your satisfaction is important to us at Cramilya. If you are not completely happy with your purchase, we have made our returns and refunds process as straightforward as possible. Please review the full terms below before initiating a return. Eligible Countries This returns and refunds policy applies to orders delivered within the United Kingdom. Policy URL The full details of this policy can always be found at: What We Accept Returns For We accept returns for both defective products (items with manufacturing faults, damage caused in transit, or items that arrive in an incorrect condition) and non-defective products (items you have simply changed your mind about or no longer require). All returned items must be in their original, unused condition and in their original packaging. Product Condition We only sell new products. All items dispatched from Cramilya are brand new and unused. Returns must be sent back in the same new condition in which they were received. Return Window You have 30 days from the date of delivery to request a return. Requests submitted after this window has closed will not be eligible for a refund or exchange. Exchanges We do not offer direct exchanges. If you wish to receive a different product, please return the original item for a refund and place a new order separately. How to Return an Item Returns must be sent back by mail. To begin your return, please email us at sachinmalviy164@gmail.com with the following information: Your full name and order number The item(s) you wish to return The reason for the return Supporting photographs where applicable (for defective or damaged items) Our team will respond within 1–2 business days to confirm your return and provide the return address. Return postage is the customer's responsibility. We recommend using a tracked or signed-for service to protect your return. Restocking Fees There are no restocking fees on any returns. You will not be charged any additional fees when returning a product to us. Refund Processing Time Once we receive and inspect your returned item, we will notify you by email of the outcome. If your return is approved, your refund will be issued to your original payment method within 15 days of us receiving the returned item. Depending on your bank or payment provider, it may take a few additional days to appear in your account. Non-Refundable Items Original shipping costs (if any were applicable to your order) are non-refundable unless the return is the result of an error on our part, such as a faulty, damaged, or incorrectly dispatched item. Damaged or Incorrect Items If your order arrives damaged, defective, or does not match what you ordered, please contact us immediately at sachinmalviy164@gmail.com. Include your order number and clear photographs of the issue so we can investigate and resolve it as quickly as possible. Contact Us For all returns, refunds, and related enquiries, please reach our team via: Email: sachinmalviy164@gmail.com Phone: +447768715619 Address: 42 Treves Cl, London N21 1TT, United Kingdom Subscribe to our emails Join our email list for exclusive offers and the latest news. Customer service Address: 42 Treves Cl London N21 1TT, United Kingdom Phone: +447768715619 Email: sachinmalviy164@gmail.com Customer Support Hours Monday – Sunday: 9:00 AM – 6:00 PM (GMT/BST) Response Time We aim to respond to all email inquiries within 24–48 business hours. Thank you for choosing Cramilya. We look forward to assisting you. Policy & condition Home Refund Policy Privacy Policy Shipping Policy About Us Contact Us Footer menu Search Warranty Policy Terms of Service Track Order Secure Payment Legal Notice FAQ Your Privacy Choices Your Privacy Choices Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, Cramilya Powered by Shrine Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://cramilya.myshopify.com/pages/privacy-policy

Last checked: 11/9/2026, 1:17:29 PM UTC

Privacy Policy Privacy Policy At Cramilya, we take your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights in relation to it. Please read this policy carefully before using our website or placing an order with us. By visiting cramilya.myshopify.com or making a purchase, you agree to the collection and use of your information as described in this policy. 1\. Who We Are Cramilya is a UK-based online retailer of children's toys and games. Our contact details are: Email: sachinmalviy164@gmail.com Phone: +447768715619 Address: 42 Treves Cl, London N21 1TT, United Kingdom 2\. Information We Collect We collect personal information in the following ways: When you browse our website: We automatically collect technical data including your IP address, browser type, operating system, referring URLs, pages viewed, and the time and date of your visit. This is collected via cookies and similar tracking technologies. When you place an order: We collect your name, email address, billing and shipping address, telephone number, and payment details (processed securely by our payment provider — we do not store card numbers). When you contact us: We collect any information you voluntarily provide, such as your name, email address, and the content of your message. 3\. How We Use Your Information We use the personal information we collect to: Process and fulfil your orders, including arranging delivery and sending order confirmations Communicate with you about your purchases, queries, or complaints Prevent and detect fraud or other unlawful activities Improve our website, products, and services Comply with our legal obligations Send you marketing communications where you have given your consent or where we have a legitimate interest to do so 4\. Sharing Your Information We do not sell your personal data to third parties. We may share your information with trusted third parties only where necessary, including: Payment processors to handle your transactions securely Delivery and logistics providers to fulfil and ship your orders Shopify Inc., our e-commerce platform provider, who hosts our store and processes data on our behalf Legal and regulatory authorities where required by law 5\. Cookies Our website uses cookies to enhance your browsing experience and to help us understand how our site is used. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website. 6\. Your Rights Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data: The right to access the personal data we hold about you The right to correct inaccurate or incomplete data The right to erasure (the ‘right to be forgotten’) The right to restrict or object to certain processing The right to data portability To exercise any of these rights, please contact us at sachinmalviy164@gmail.com. We will respond to all requests within 30 days. 7\. Data Retention We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. Order records are typically retained for up to 7 years in line with UK tax requirements. 8\. Data Security We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All transactions on our website are encrypted using SSL technology. 9\. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy periodically. 10\. Contact Us If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch: Email: sachinmalviy164@gmail.com Phone: +447768715619 Address: 42 Treves Cl, London N21 1TT, United Kingdom Subscribe to our emails Join our email list for exclusive offers and the latest news. Customer service Address: 42 Treves Cl London N21 1TT, United Kingdom Phone: +447768715619 Email: sachinmalviy164@gmail.com Customer Support Hours Monday – Sunday: 9:00 AM – 6:00 PM (GMT/BST) Response Time We aim to respond to all email inquiries within 24–48 business hours. Thank you for choosing Cramilya. We look forward to assisting you. Policy & condition Home Refund Policy Privacy Policy Shipping Policy About Us Contact Us Footer menu Search Warranty Policy Terms of Service Track Order Secure Payment Legal Notice FAQ Your Privacy Choices Your Privacy Choices Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, Cramilya Powered by Shrine Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://cramilya.myshopify.com/pages/shipping-policy

Last checked: 11/9/2026, 1:17:29 PM UTC

Shipping Policy Shipping Policy At Cramilya, we take pride in delivering your order safely, promptly, and without any extra cost to you. Please read the full details of our shipping terms before completing your purchase. Delivery Locations We deliver directly to your home or business address. All orders are shipped to the address provided at checkout. Please ensure your delivery details are complete and accurate before confirming your order. Free Shipping on All Orders Every order placed with Cramilya qualifies for free shipping — no minimum order value, no hidden fees. The price you see at checkout is the price you pay, including delivery. Order Cut-Off Time Our daily processing cut-off is 2:00 PM Pacific Standard Time (GMT-08:00, Los Angeles). Orders submitted before this time on a working day will be processed the same day. Orders placed after the cut-off, or on weekends and public holidays, will begin processing on the next available working day. Handling Time After your order is confirmed, our fulfilment team prepares and packages your items before handing the shipment to the carrier. Please allow the following handling time: Minimum handling time: 1 business day Maximum handling time: 3 business days Fulfilment days: Monday to Friday (excluding public holidays) Handling time begins from the order cut-off time following placement of your order. If your order is placed before the daily cut-off, we aim to hand it off to the carrier as quickly as possible within the stated window. If an order is placed after the cut-off, handling begins the following business day. Transit Time Once your parcel is with the carrier, estimated transit times to all destinations are: Transit window: 3 to 7 business days Shipping days: Monday to Saturday Total Estimated Delivery Time Combining handling and transit times, you can expect your order to arrive within the following timeframe: All destinations: 4 to 10 business days Your estimated delivery window is calculated from the time your order is placed — taking into account whether it was submitted before or after the daily cut-off — alongside the handling and transit times stated above. Should your delivery date fall on a public holiday, the estimate will be automatically adjusted to the next available delivery day. Order Tracking As soon as your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a direct link to monitor your parcel's progress in real time. Please allow up to 24 hours after dispatch for tracking information to appear in the carrier's system. Delays & Disruptions While we do everything possible to meet the delivery estimates above, occasional delays may occur due to circumstances beyond our control — including carrier disruptions, severe weather conditions, customs clearance, or public holidays. We will always communicate proactively if we become aware of a significant delay affecting your order. Contact Our Team If you have any questions about your delivery or our shipping terms, please get in touch with us: Email: sachinmalviy164@gmail.com Phone: +447768715619 Address: 42 Treves Cl, London N21 1TT, United Kingdom Subscribe to our emails Join our email list for exclusive offers and the latest news. Customer service Address: 42 Treves Cl London N21 1TT, United Kingdom Phone: +447768715619 Email: sachinmalviy164@gmail.com Customer Support Hours Monday – Sunday: 9:00 AM – 6:00 PM (GMT/BST) Response Time We aim to respond to all email inquiries within 24–48 business hours. Thank you for choosing Cramilya. We look forward to assisting you. Policy & condition Home Refund Policy Privacy Policy Shipping Policy About Us Contact Us Footer menu Search Warranty Policy Terms of Service Track Order Secure Payment Legal Notice FAQ Your Privacy Choices Your Privacy Choices Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, Cramilya Powered by Shrine Choosing a selection results in a full page refresh. Opens in a new window.

Website information

https://cramilya.myshopify.com/pages/about-us

Last checked: 11/9/2026, 1:17:29 PM UTC

About Us About Cramilya Cramilya was founded with a single purpose: to bring joy to children and families through thoughtfully selected toys and games. We are a UK-based children's toy and games retailer, passionate about offering products that spark imagination, encourage learning, and deliver lasting fun — from electric ride-on cars to educational puzzles and classic board games. Why We Started As parents ourselves, we understand how important it is to find toys that are safe, engaging, and genuinely worth the investment. We grew tired of sifting through pages of low-quality options online, so we built Cramilya as the destination we always wished existed — a curated collection of quality children's products, presented honestly, and backed by a team that actually cares about your experience. What We Stand For Every product on Cramilya is chosen with care. We look for items that meet high safety standards, offer real play value, and hold up over time. We believe in fair, transparent pricing, clear product information, and the kind of after-sales support that makes shopping with us feel effortless — whether it's your first order or your tenth. Our Commitment to You From the moment you land on our site to the day your order arrives at your door, we want the experience to be smooth, trustworthy, and enjoyable. We are always listening, always improving, and genuinely grateful for every customer who chooses Cramilya. If something isn't right, we will make it right. Get in Touch We would love to hear from you — whether it's a question about a product, feedback on your order, or simply a hello. Email: sachinmalviy164@gmail.com Phone: +447768715619 Address: 42 Treves Cl, London N21 1TT, United Kingdom Subscribe to our emails Join our email list for exclusive offers and the latest news. Customer service Address: 42 Treves Cl London N21 1TT, United Kingdom Phone: +447768715619 Email: sachinmalviy164@gmail.com Customer Support Hours Monday – Sunday: 9:00 AM – 6:00 PM (GMT/BST) Response Time We aim to respond to all email inquiries within 24–48 business hours. Thank you for choosing Cramilya. We look forward to assisting you. Policy & condition Home Refund Policy Privacy Policy Shipping Policy About Us Contact Us Footer menu Search Warranty Policy Terms of Service Track Order Secure Payment Legal Notice FAQ Your Privacy Choices Your Privacy Choices Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, Cramilya Powered by Shrine Choosing a selection results in a full page refresh. Opens in a new window.

Website information

https://cramilya.myshopify.com/pages/contact-us

Last checked: 11/9/2026, 1:17:29 PM UTC

Contact Us Get in Touch With Cramilya Have a question, a concern, or just want to say hello? We'd love to hear from you. Our friendly team is on hand to help with anything related to your order, our products, or your shopping experience at Cramilya. Ways to Reach Us Email: sachinmalviy164@gmail.com Phone: +447768715619 Address: 42 Treves Cl, London N21 1TT, United Kingdom When to Expect a Reply We are available Monday to Friday and do our best to respond to every message within 1 to 2 business days. Enquiries sent over the weekend or during UK public holidays will be handled on the next working day. Contacting Us About an Order To help us assist you as quickly as possible, please include your order number and a brief description of your query when you get in touch. This allows our team to pull up your details instantly and give you a faster, more accurate response. Product Questions Not sure if a product is right for your child? We are happy to help. Drop us an email with the item you are interested in and any specific requirements, and we will do our best to point you in the right direction. Subscribe to our emails Join our email list for exclusive offers and the latest news. Customer service Address: 42 Treves Cl London N21 1TT, United Kingdom Phone: +447768715619 Email: sachinmalviy164@gmail.com Customer Support Hours Monday – Sunday: 9:00 AM – 6:00 PM (GMT/BST) Response Time We aim to respond to all email inquiries within 24–48 business hours. Thank you for choosing Cramilya. We look forward to assisting you. Policy & condition Home Refund Policy Privacy Policy Shipping Policy About Us Contact Us Footer menu Search Warranty Policy Terms of Service Track Order Secure Payment Legal Notice FAQ Your Privacy Choices Your Privacy Choices Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, Cramilya Powered by Shrine Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://cramilya.myshopify.com/pages/warranty-policy

Last checked: 11/9/2026, 1:17:29 PM UTC

Contact Us Email: sachinmalviy164@gmail.com Phone: +447768715619 Address: 42 Treves Cl, London N21 1TT, United Kingdom Subscribe to our emails Join our email list for exclusive offers and the latest news. Customer service Address: 42 Treves Cl London N21 1TT, United Kingdom Phone: +447768715619 Email: sachinmalviy164@gmail.com Customer Support Hours Monday – Sunday: 9:00 AM – 6:00 PM (GMT/BST) Response Time We aim to respond to all email inquiries within 24–48 business hours. Thank you for choosing Cramilya. We look forward to assisting you. Policy & condition Home Refund Policy Privacy Policy Shipping Policy About Us Contact Us Footer menu Search Warranty Policy Terms of Service Track Order Secure Payment Legal Notice FAQ Your Privacy Choices Your Privacy Choices Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, Cramilya Powered by Shrine Choosing a selection results in a full page refresh. Opens in a new window.

Customer review source

https://www.trustpilot.com/review/cramilya.myshopify.com

Last checked: 11/9/2026, 1:17:41 PM UTC

Trustpilot listing for cramilya.myshopify.com. Total reviews: 0.