Domain registration record

https://rdap.nominet.uk/uk/domain/ebay.co.uk

Last checked: 11/6/2026, 8:01:52 PM UTC

The domain was registered on September 14, 1998. Its registration company is Markmonitor Inc.. Registration does not confirm that a business is trustworthy.

Customer review source

https://www.google.com/maps/search/?api=1&query=eBay%20(UK)%20Limited&query_place_id=ChIJd_yOXgADdkgR-9TC0Vs6Rls

Last checked: 11/6/2026, 8:01:57 PM UTC

The matched Google listing showed 1.7/5 from 88 reviews. Saved customer comments (not independently confirmed): So much for the eBay buyers protection! I ordered parts which were never delivered and EBay is now refusing to honour their money back guarantee.AvoidI’m signing up to Amazon and will never again use eBay.Nill customer service! | Ebay, TERRIBLE communications system means they now have my money. Seller unable to refund me because they are sitting on it. Dispute arose because there was ZERO option to open a dispute titled 'seller not responding to messages'. PayPal closed the case but still hold the cash, he can't get it neither can I. Goods returned in good condition. | Treated badly | Ошибка | eBay feels like a platform where dishonest sellers are able to operate far too easily, with little meaningful intervention. I recently encountered a seller buying Tommy Hilfiger tags and attaching them to counterfeit garments, yet the issue appeared to be ignored. Experiences like this make it hard to trust the platform, with ongoing problems around fake items, inflated pricing, high delivery costs, and poor customer support. At times, it gives the impression that buyer protection isn’t taken seriously enough. | eBay have withheld the funds I have made via selling items that I used to own I am down a large sum of money and my account, wouldn’t recommend. | I have been an eBay customer and am extremely disappointed by the customer service I have received.I needed help regarding a phone purchased through eBay which I believe was not as described. The seller had failed to resolve the issue despite repeated contact, so I attempted to escalate the matter to eBay.After struggling to get through the automated support system, I finally managed to arrange telephone contact with eBay. On THREE separate calls, the calls were ended while I was trying to explain or escalate the problem. The calls appeared to come from a Utah, USA number.Regardless of whether eBay ultimately considers my purchase outside its Money Back Guarantee time limit, repeatedly ending calls instead of allowing a customer to explain the problem or make a complaint is completely unacceptable customer service.I am not asking eBay to ignore its policies. I am asking to be treated professionally, to have my complaint heard, and to be given a clear explanation of what options remain available to me. | EBay customer since 2017. Just finally deleted EBay for good as EBay completely shafted me as a seller. Sellers don’t get any say now and buyers get more assistance. I’ve lost thousands. Google need to do a minus one star rating for reviews. | Ridiculous you can't talk to anyone on the phone people have disabilities this is a joke | sold an item on ebay and now they have refunded buyer and chasing me for the money and they had the cheek to advise me to go to citizens advise or seek legal help to get my goods back , shocking service......................................... | One of the worst customer service which I ever get , the lady was keep on transferring my call from one department to another , after waiting 36 minutes she said we have other customers on line to respond , thanks for your patience then she hung up the call.I request eBay to check my recorded conversation I have not said anything wrong , your customer service is very bad being a nice customer on eBay we don’t deserve this type of behaviour at all. | Awful company to deal with, they don’t have a complaints department but they asked me to write a letter which I did, got a generic email response back and now no response to 20 emails - shocking | I have been using eBay UK for 17 years now and have always had an excellent experience. It is a reliable platform for purchasing items online while supporting a vast community of local independent sellers and companies. The platform is well-organized and has been consistently dependable over nearly two decades of use. | Fine as a buyer but as a seller, forget it.Almost impossible to contact a person in customer services. Once you do eventually get through to an actual person, most are quite unhelpful & 1 even hung up on me. Most also don't have a clue what they're doing so can'tsupport you to resolve your issue. Took 4 phone conversations & issue still not resolved. Sell elsewhere......forced into leaving this negative review. A shame as have been a loyal customer for over 20yrs! | I made the mistake of purchasing a new phone on Ebay. Unfortunately, after 9 months it has developed a fault, the seller has gone AWOL and the Ebay guarantee is worthless.Please avoid unless you're making small purchases as the back-up from Ebay is non-existent. | My account was permanently suspended without clear details being provided. I was only given a general reason such as “high-risk activity” without any specific explanation. Support keeps repeating the same automated response. I was unable to understand the exact reason or resolve the issue, and the account was suspended suddenly.In addition, I had funds from completed transactions that were placed on hold, and I was not given clear information about when or how they would be released. The overall experience felt unclear and frustrating due to the lack of transparency. | Poor customer | Terrible | Banned my account after I requested a return for a smashed up PC on delivery with proof thanks a lot. | Most annoying thing about Ebay is that you sell an item and a new buyer can buy an item and say it never arrived and Ebay gives them a full refund.T

Customer review source

https://www.trustpilot.com/review/ebay.co.uk

Last checked: 11/6/2026, 8:02:20 PM UTC

Trustpilot listing for ebay.co.uk. TrustScore: 1.2/5. Total reviews: 24085. Saved 8 recent review excerpts; these are customer opinions, not verified facts or a representative sample. Review excerpt: I reported a seller about a listing and a customer service assistant said it was fine . But I got a nasty reply from the seller who admitted that the picture was confusing. Then sent me a message to say was I high? This is online bullying and not professional at all. Just because I bought it off the high street instead. This is what Ebay allow . Review excerpt: I've been with ebay for over 17 years and never had major issues until recently. Not happy with customer service and the way they handled my case. Very disappointing and not going to use them Review excerpt: In the description of a product at the top of the page, it stated "Returns accepted." But, at the bottom of the page, it said, "For reasons of hygiene, no refund or exchange can be made." So--you are free to return the product, but you will not get your money back! That's nice of them! I wrote the above to e-bay's Report section, and received a boilerplate reply that they had decided their rules had not been breached. It also said that AI had helped them make this judgment. Well, we all know how intelligent Artificial Intelligence is, so what could be wrong with that? Review excerpt: Awful company I would avoid using and use other platforms to sell your items Review excerpt: Too many crashes on the app, which also has problems connecting with PayPal. I wasted over 2 hours today trying to buy 5 items. Since one of the items couldn't be purchased through the app, I took the hint and wasted more time accessing the website to make my purchases. The payment page also had problems with PayPal, so I had to use an alternative method of payment. May as well use Amazon. At least their overnight service appears to be reliable, so if they have what you need it's a better alternative. Review excerpt: Ebay charge you for 'Buyer Protection' but do not actually protect you! Lost £99.99 as fake tracking was provided and ebay didn't check, just closed my case in the sellers favour. Supporting scams whilst scamming a buyer protection fee theirselves. Review excerpt: After many years of use I am extremelly disappointed with eBAY !!! Time for change. Review excerpt: Ebay offer a guarantee refund.However, unknown to me the seller everleym15, selling an LED mirrored bathroom cabinet has a misleading ad, only selling a non-LED cabinet.The same ad has been allowed to mislead others inspite of engaging the seller about it. 3 months ago they said the item i intended to order was out of stock! You think Ebay is then handling the issues but i found the seller was able to close my query!. Stop me leaving a review so their rating of 99% is really misleading too. Sadly, they are continuing to be allowed to mislead others...... I've had to get in touch with e-bay di

Website information

https://www.ebay.co.uk/

Last checked: 11/6/2026, 8:03:08 PM UTC

Skip to main content Hello. Sign in or registerCollectionDealsFashionHelp & Contact Sell Expand Sell menu Selling is free Turn your pre-loved items into extra cash. - No transaction or final value fees - Seller protections and secure payments - Easy shipping and local pickup List an item Explore selling Excludes Vehicles and business sellers Watchlist Expand Watchlist My eBay Expand My eBay - Summary - Recently Viewed - Bids/Offers - Watch List - Purchase History - Selling - Saved feed - Saved Searches - Saved Sellers - My Garage - Preferences - Messages - Collection - Issue Resolution Center Notifications Please sign in to view notifications. 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Grab a Bargain. - Miniatures - £1 Starts - LIVE • 50 bullionstacks The Virtual Coin Show III - The Royal Mint Britannia Show The Virtual Coin Show III - The Royal Mint Britannia Show - £1 Starts - Coins - Silver We had trouble setting an alert. Please try again later This week's top deals - \\ \\ Shop Black Friday - \\ \\ Up to 70% off M&S - \\ \\ Up to 50% off appliances - \\ \\ eBay Live - \\ \\ Shop local, sell local - \\ \\ Authenticity Guarantee - \\ \\ Shop deals - \\ \\ Sell for free Featured Deals All with free postage - Bench Workwear Fleece Jacket Mens £11.99 More options - 20L Linelube Longlife 5W-30 Engine Oil £85.95 £98.99 (£4.30/L) More options - Slumberdown Wonderful Wool Duvet £34.00 More options - 12V 130AH Leisure Battery £76.08 More options - Silentnight Dual Control Heated Electric Blanket £36.99 More options - ECOFLOW DELTA 3 Portable Power Station £508.05 £549.00 More options - Puma Golf Mens Hielands Water Repellent Jacket £46.99 More options - Dyson Airwrap Co-anda 2x™ multi-styler and dryer £389.49 £489.99 More options - Google Nest Hub Max Hands-Free £149.95 £219.00 More options - Shark FlexStyle 5-in-1 Air Styler & Hair Dryer £179.99 £299.99 More options - Certified Refurbished Simba Mattress £455.00 More options - Portable Camping Gas Stove Single Burner Cooker BBQ Outdoor Butane Gas 4/8 £14.99 More options - Ninja Luxe Café Premier Espresso Machine £414.99 More options - Divan Complete Bed + Mattress + Headboard £199.99 More options - Sony Single Soundbar Surround Sound £69.30 (£69.30/Unit) More options Time for a wardrobe refresh Find seasonal styles to layer up and look good. 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User Agreement, Privacy, Payments Terms of Use, Cookies and AdChoice Copyright © 1995-2026 eBay Inc. All Rights Reserved. User Agreement, Privacy, Payments Terms of Use, Cookies and AdChoice

Website information

https://www.ebay.co.uk/help/error-500

Last checked: 11/6/2026, 8:03:08 PM UTC

935794617517 Something went wrong. We're sorry. If you want to start again, go to the homepage . Copyright © 1995-2026 eBay Inc. All Rights Reserved. User Agreement , Privacy , Payments Terms of Use , Cookies and AdChoice

Website policies

https://www.ebay.co.uk/help/selling/managing-returns-refunds/return-postage-sellers?id=4703

Last checked: 11/6/2026, 8:03:08 PM UTC

Return postage for sellers | eBay 935794601785 fabcbcfe-b11b-4fe5-92d9-b932457311c6:1a1b275135f 19997 This is search service rlogid: Search service rlogid = Suggested articles Suggested queries Suggested queries The more details you provide, the better i can understand and assist you, Need more help? Go to Help home On this page Return postage options Upload your own label Postage labels for international returns Ask the buyer to use a label you sent along with the item Offer to send the funds for the return postage cost Accommodate the return another way Who pays for return postage – you or the buyer – depends on the reason they're returning the item and your return policy. Read our most popular questions and answers on how to handle return postage for items you've sold. You can also find more information in our full article below. I don't accept returns, why do I have to pay for a return postage label? If the buyer is returning an item because it's damaged, faulty, or didn't match your listing description, the eBay Money Back Guarantee allows them to return it for free. That means that you'll need to accept the return and cover the cost of return postage, even if you don't normally offer returns. eBay may automatically accept a return request from a buyer on your behalf if an eBay postage label is available. By default, eBay labels will have a 2kg weight limit. If we have the weight of the item, eBay labels can go up to 20kg max. Otherwise, a default 2kg label will be supplied. Once you've received the item, you have 2 business days to review and issue a refund, or ask eBay to step in and help . What happens if the item is damaged while it's being returned? When returning an item, it's the buyer's responsibility to ensure that it's packed properly and protected during delivery. If the item is damaged while it's being returned to you, you may qualify to deduct an amount from the buyer's refund . What happens if the item is lost while it's being returned? In general, whoever pays for return shipping is responsible for ensuring the item arrives at its destination. If you paid for the return postage, you'll need to work with the postal carrier to try and find the item. If the buyer paid, they'll need to contact the carrier instead. What happens if the buyer refuses to pay for return postage? Who's responsible for return postage costs depends on why the item is being returned. If the buyer is returning the item because it's damaged, faulty, or didn't match your listing description, then you're responsible for the return postage costs, even if your returns policy says you don't offer free returns. If the buyer is sending the item back for another reason, for instance, if they ordered the wrong item or changed their mind, then they'll need to pay for return postage, unless your returns policy states you offer free returns. If the buyer is responsible for return postage costs, and they refuse to pay, you can ask us to step in and help resolve the issue. If the buyer is sending an item back because it doesn't match the listing description or it arrived damaged or faulty, you're responsible for the cost of return postage, even if you don't offer returns. If they simply changed their mind or ordered the wrong item, who pays for return postage is determined by your return policy. If you stated you offer free returns, you'll have to pay, otherwise you can ask the buyer to cover the cost. Tip We recommend using a tracked service for return postage. Tracking lets you know the item is on its way, and eBay can see the progress of the return in case we're asked to step in. Return postage options When you're responsible for return postage, you can choose from a couple of options in the return request form. To get to the return request form go to your Returns dashboard - opens in new window or tab and select View return details . If you've accepted the buyer's return or offered to send them a replacement, you can choose one of the following options to let them post the item back to you. Upload your own label When you're responsible for return postage costs, the primary option available to you is to provide your own return label from a carrier of your choice. When you use this option, make sure to upload the label and tracking details to the buyer's return request. For items that have a total cost of £450 or more, signature confirmation is required. How to upload your own label Postage labels for international returns Language barriers may make it difficult to purchase an international return label. If you're unsure, you can try contacting the buyer to ask if they'll purchase an international label on your behalf. If they agree, you'll need to send funds to cover the cost . Ensure the buyer uses a tracked service, and includes signature confirmation if the item has a total cost of £450 or more. International returns and customs If you're sending funds to cover the postage cost, the buyer will be required to fill out the customs forms. To ensure there are no delays with your return, provide all the necessary customs information to the buyer. Double check that your information is correct, as falsifying a customs form is against the law and eBay policy . Since you're the recipient of the parcel, you'll be responsible for paying any customs, brokerage, service charges or duty fees. Ask the buyer to use a label you sent along with the item If you included a return postage label with the item when you sent it to the buyer, you can let them know that they should use that to send it back to you. Here's how you can let the buyer know about the label from the View return details section: Select your carrier and enter the tracking number. Add a message to the buyer. Tick the box beside I provided a return label with the original item . Offer to send the funds for the return postage cost Use the carrier's postage calculator to find out how much return postage will cost. If you're unable to dete

Website information

https://www.ebay.co.uk/splashui/captcha?ap=1&appName=orch&ru=https%3A%2F%2Fwww.ebay.co.uk%2Fhelp%2Fpolicies%2Faz-index%2Faz-index-policies&iid=d5886e80-36a4-4c2f-b821-6c11031185fc&iim=JMTA0Ljt&iia=RyIzLjE2zy&iiz=yxAMC4xMTU*fgz

Last checked: 11/6/2026, 8:03:08 PM UTC

Security measure | eBay Copyright © 1995-2026 eBay Inc. All Rights Reserved. User Agreement , Privacy , Payments Terms of Use , Cookies and AdChoice

Website information

https://www.ebay.co.uk/splashui/captcha?ap=1&appName=orch&ru=https%3A%2F%2Fwww.ebay.co.uk%2Fhelp%2Fpolicies%2Fmember-behaviour-policies%2Fuser-agreement&iid=4a9398c2-26e4-4761-97d0-0fc6907ef7e5&iim=RMTA0LjW&iia=akIzLjE2Bn&iiz=VJbMC4xMTU*RqA

Last checked: 11/6/2026, 8:03:08 PM UTC

Security measure | eBay Copyright © 1995-2026 eBay Inc. All Rights Reserved. User Agreement , Privacy , Payments Terms of Use , Cookies and AdChoice

Possible source to check

https://www.ebay.co.uk/help/policies/member-behaviour-policies/legal-notices?id=4714

Last checked: 11/6/2026, 8:01:56 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://pages.ebay.co.uk/idd-ebay-sellers

Last checked: 11/6/2026, 8:01:56 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.