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https://rdap.verisign.com/com/v1/domain/lasuiteskincare.com

Last checked: 10/17/2026, 5:06:46 PM UTC

The domain was registered on December 20, 2007. Its registration company is Tucows Domains Inc.. Registration does not confirm that a business is trustworthy.

Website information

https://lasuiteskincare.com/pages/about-us

Last checked: 10/17/2026, 5:07:47 PM UTC

About Us | The Story & Mission Behind La Suite Skincare Skip to content FREE Environ SPF With Any Environ Step-Up Purchase Beautiful skin is a journey, not a destination. LA DIFFERENCE It’s about you at La Suite; there is no one-size-fits-all approach. Clients select time, not treatments (our most requested session: FaceTime 90). Rhea and her team customize each client’s care, whether in person or virtually. The focus of La Suite Skincare is to achieve beautiful, healthy skin through high-tech advanced facials that can include chemical peels, micro-needling, cryotherapy and more, coupled with customized at-home care and procedures from UnionDerm’s Board-certified dermatologists. Post-procedural skincare is one of La Suite’s specialties. Protect your investment and improve your results with our time-tested services and products designed to complement dermatological interventions! In 2019, after identifying key treatment gaps in existing skincare lines, Rhea founded her own: La Suite Skincare. The line sold out within one week of its launch, and has been in high demand ever since. Why? It’s simple: It works. These uber-effective, clinically proven formulas yield visible results. La Suite products are many a celebrity’s behind-the-scenes bon ami—and they will be yours too. Rhea’s clientele includes top models, actresses, beauty editors, and social media influencers. She has been featured in leading publications like Town & Country, New York magazine, the Wall Street Journal, and spotlighted on websites like The Cut, Well and Good, and Today.com. She is on the Beauty and Wellness Review Board of Byrdie.com, which reaches more than nine million readers a month. Rhea lives in Greenwich with her husband and Aussie Shepherd. She enjoys weekend visits to her kids in Boston and Florida, a killer weightlifting session, and homebrewed French press coffee. LA PHILOSOPHIE Skincare expert Rhea Souhleris Grous provides the world’s best treatments, modalities, and products to her clients—all en Suite. Born in Melbourne, Australia, to Greek parents, Rhea moved to California at the age of eighteen. When skincare became her passion, she returned to Europe to train in Paris. After two decades as the must-see aesthetician at Manhattan’s top skincare clinics, she founded her own: La Suite in Greenwich, Connecticut, in 2006. In 2018 La Suite’s second location opened in the Union Square outpost of UnionDerm, New York City’s premier cosmetic dermatology center. Rhea and her aestheticians work in tandem with UnionDerm’s doctors to maximize lasting skin intervention results. Personalized. What’s your skin type? Your condition du jour? Your lifestyle? Your goals? Any facial at La Suite starts with a tete a tete. We discuss both your skin and lifestyle factors to create a custom treatment plan. Whether we see you in person once a month, once a season, or virtually, at-home skincare is where it’s at. Our aestheticians will curate the perfect suite of products for you. Progressive. Your skin will improve upon your very first consultation with La Suite—say bonjour to your new skin! Clients book time, not treatments. Our seasoned aestheticians will discover your skin’s needs and guide you through the treatments and products that will benefit your skin most. We’ll help you reach your goals—and then set new ones! Proprietary. No other team does what we do, exactly like we do it. Vive la difference! With our decades of experience, we use all of the high-tech modalities at our disposal (think LED panels, ultrasound, DEP, and more) and combine them with our unique approach to chemical peels to achieve both instant gratification (aka dazzling skin) and longer-term skin health. You’ll always leave La Suite “curbside ready” for that boardroom meeting or big night out. La Suite is a modern skin clinic that specializes in personalized, advanced facials, virtual consultations, and customized at-home skincare routines. We'd love for you to visit us on Mason Street in Greenwich, CT, or at UnionDerm on Union Square West in Manhattan. Book a service or shop our line. We love to chat about our favorite topic: beautiful skin! Give us a call at 203 861 7338 to learn more. Questions? Call or text us at 203-356-5658. Monday - Thursday 10am - 6pm ET Friday - Saturday 9am - 5pm ET Call us Text us Customer Care My Account Customer Service FAQs Booking & Cancellations Terms of Service Privacy Accessibility Statement Contact Us Explore About Us Services Our Locations Rewards Subscriptions Skincare Blog Reviews Find Us Greenwich Flagship 270 Mason Street Greenwich, CT 06830 203-861-7338 La Suite at UnionDerm 19 Union Square West, 5th Fl New York, NY 10003 212-366-5400 Subscribe Change shipping country: United States Change shipping country Update your country and language to be accurate with the place you're browsing from. {"title"=>"Payment methods"} Choosing a selection results in a full page refresh. {"themeColor":"1e3350","iconColor":"1e3350","showLogo":true,"topBottomPosition":120,"rightLeftPosition":25,"iconSize":"small","iconCustomSize":64,"position":"bottom-right"} Powerx - Function creator (Fixed)

Customer review source

https://www.google.com/maps/search/?api=1&query=La%20Suite%20Skincare&query_place_id=ChIJ2V7ZBUyYwokRacSdofwlx28

Last checked: 10/17/2026, 5:06:53 PM UTC

The matched Google listing showed 4.4/5 from 67 reviews. Saved customer comments (not independently confirmed): Good place | los mejores productos de rd 🌟 | I had the most amazing experience at La Suite! Their pedicure service is top-notch—so relaxing and thorough. The staff is incredibly friendly and professional, and they make you feel like royalty from start to finish. My feet have never looked or felt better. Highly recommend treating yourself to a pedicure here—you won't regret it! 5 stars all the way! ✨ | My experience at La Suite Spa in Greenwich was truly over the top—one of the best facials I’ve ever received. From the moment I walked in, it felt like stepping into heaven. The space is serene, elegant, and calming, with soft French music creating an immediate sense of peace. Julie at the front desk was honest, knowledgeable, and helped me choose the perfect facial without any pressure. My esthetician, Anna, was exceptional—she genuinely cared for my skin and tailored every step of the treatment with precision and care. I left feeling deeply rejuvenated, refreshed, and already glowing. La Suite Spa is elevated skincare at its finest. I can’t wait to return. | I recently got lip filler injections from Dr. Rambiha. I am extremely pleased with the result. She is clearly very experienced and has transformed my face. | I live in Boston, but I grew up in CT and still frequent my hometown regularly. Several months back, I decided to book a facial with Anna because la suite has the most elite curation of skincare and I was convinced this business must know a thing or two about a great service. To say I was right is an understatement! I now travel over 3 hours each way to see Anna every 4 to 6 weeks simply because she’s incredible. Sure, she’s an Australian supermodel who looks 3 decades younger than she is, but she can actually translate her ageless magic to your skin as well! Book a facial with zero agenda and let her layer and lift to perfection-it’s her specialty. She’s clearly experienced and she customizes each of her facials to leave you both rejuvenated and glowing for days to come. I can’t recommend her enough. Also, she’s such a girl’s girl that the conversations rival her amazing services. She does the reverse commute from NYC and CT is so lucky to have her! Secret’s out-book her or look your age! | The foreign esthetician there is full of pride and will talk to you as if you are dumb. It is not certain that you will get the skincare knowledge that you need without being talked to with an attitude or belittling tone. I don’t know if it was because of my age or race why I was treated like so but I was very kind to her and listened to all that she had to tell me all though she had a stink attitude. Update: I didn’t end up getting a service from this spa. That is why my name isn’t in your system. I came in person for questions and I was treated horribly. | I usually don’t leave reviews, but since I started to go to this beautiful place, I feel like $1 million person. my skin looks amazing, everyone compliments me, I noticed a huge difference since the first appointment and every time is an improvement. I highly suggest to have this place with their nice, prepare and kind team taking care of your skin. Thank you again and see you next week! | The best of the best in the business! 5 stars all around | Incredible experience. The staff and aestheticians are all highly trained and educated in skincare. The facials are flawless. The facilities are immaculate. You are pampered from the moment you walk in the door. I have been using their skincare products for years and they have done wonders for my face. Highly recommend. | Excellent place for your skincare! | I can’t recommend this place enough. Everyone is so knowledgeable and talented. My skin has been totally transformed. Thank you La Suite for always being top notch. | Amazing experience every time I visit. I try and go once a month. Every time I go I like to have a little something different. Every time my regimen is tweaked oh so slightly. It ceases to amaze me how my skin has retained a youthful, healthy appearance. I can't recommend this spa enough. | Best service ever! | Very bad | يستاهل تقيم أقل من صفر | I just got off the phone with Suzanne at La Suite. The customer service that they offer is so personable, professional and caring. I highly recommend them! | Disrespectful staff 👎 | Monthly visits with Guenga have transformed my feet. She is a master and takes joy in removing pain! | I'm grateful to have discovered La Suite Skincare and Union Derm. Rhea, Dorothy, and Dr. MacGregor are all stellar, and have been consistently helpful, especially as they educate clients how best to take care of their skin. Highly recommended. | Best in Greenwich by far! Anna Maria is the most amazing | I just had the most amazing facial of my life with Anna at La Suite. As someone who has dealt with acne for years and had over 50 facials, I can confidently say this was the best experience I’ve ever had. Anna is incredibly knowledgeable and thorough, taking the time to assess my skin and tailor the treatment to my needs. The entire team at La Suite was so generous and helpful before, during, and after my facial. They provided me with a step-by-step skincare plan and personalized product recommendations that I’m so excited to incorporate into my routine. I cannot recommend Anna and La Suite enough—this was truly an unparalleled experience! | I do not live close to LA Suite Skincare unfortunately, but I do order some products from them from time to time

Website information

https://lasuiteskincare.com/

Last checked: 10/17/2026, 5:07:47 PM UTC

La Suite Skincare | Shop Luxury Skincare & Book Skin Consultations Skip to content FREE Environ SPF With Any Environ Step-Up Purchase FREE FULL-SIZE ENVIRON SPF with any Vitamin A Step-Up purchase: Skin EssentiA or Youth EssentiA Finish your morning vitamin A routine with SPF. SHOP THE STEP-UP SYSTEMS Terms & Conditions: Purchase any Environ Vitamin A Step-Up product (AVST Moisturiser, C-Quence Serum or Intensive Serum 4 Plus) and receive a full-size Environ RAD Shield SPF on us. One per order. Limited time only, while supplies last. Ready to find the perfect routine? TAKE OUR SKIN QUIZ and save 10% TAKE THE QUIZ PODCAST La Suite Spot Where Beauty Meets Wellness New EpisodeHormones & Skin: What's Happening Beneath the Surface? Learn More RHEA'S RECOMMENDATION Valmont Hydra3 Regenetic Cream $420 (plated)™ INTENSE Serum $258 La Suite Skincare Vitamin C Brightening Antioxidant Serum $180 Ourself The Lip Enhancing Duo $180 Environ Vita-Peptide C-Quence Serum 1 $138 Environ Vitamin A, C & E Body Oil $90 Environ Vita-Antioxidant AVST Moisturiser 1 $86 Environ Vita-Antioxidant AVST Moisturiser 1 $86 Environ Clarity+ Kit (for problematic skin) $306 New Arrivals Best Sellers Shop All Shop All NEW Valmont Time Master XL Regular price $1,950.00 New Biologique Recherche Serum Vivant LOG IN TO VIEW PRICE New (plated)™ Body Serum Regular price $338.00 Monika Heiligmann Saint-Tropez Limited Collection Set Regular price $129.00 Environ Vita-Peptide Intensive Serum 4 Plus Regular price $170.00 Environ Antioxidant Defence Crème Regular price $126.00 BEST SELLER Xtressé Hair Growth Gummies Regular price $78.00 Forlle'd Hyalogy P-effect Refining Lotion Regular price $100.00 Shop All Shop All Featured Brands La Suite Skincare La Suite Skincare is on a mission to help you achieve healthy, beautiful skin that looks and feels better than ever. Our science-backed formulas use the highest quality, dermatologist supported ingredients that are safe and effective for even the most sensitive skin. We specialize in correcting the signs of skin aging and protectingagainst future damage. Skin health never looked so good Shop Now Forlle'd Forlled Skincare is a luxury Japanese brand renowned for its high-performance, science-backed formulas that combine advanced biotechnology with premium ingredients. Its products focus on anti-aging, hydration, and skin renewal, delivering visible results while maintaining a gentle, elegant approach to skincare. Shop Now Monika Heiligmann Monika Heiligmann's couture-inspired lip care line is a fusion of natural ingredients and cutting-edge science, ensuring transformative efficacy to volumize, hydrate and perfect your lips. Shop Now VALMONT WHEN ART MEETS BEAUTY VITALITY, the Swiss-luxury skincare range designed to revive skin vitality and address the early signs of aging, fatigue and environmental stress. Using the brands unique 'Silanol DNA' complex that offers versatile textures to suit all skin types. Shop OURSELF RESULTS THAT RUN DEEP High-performance formulas, delivered through the patented Tiered-Release Vesicle™ system, provide visible transformation, smoother skin, and a brighter, more youthful appearance—effortlessly part of your daily routine. Shop RHEA SOUHLERIS GROUS FOUNDER - MASTER AESTHETICIAN “To me, beautiful skin is the ultimate luxury—it’s timeless, appears effortless, and goes with everything. I believe everyone can achieve skin that jumps off the page with the right treatment plan. My goal with every client is to achieve healthy skin, because healthy skin is beautiful skin.” Get To Know FACETIME 60 LA SUITE’S SIGNATURE FACIAL Get flawless skin in just 1 hour. FaceTime 60 includes cleansing, necessary extractions, thorough exfoliation (chemical or physical and a bespoke serum infusion and mask. Your skin will be brighter, fresher, cleaner, smoother, rejuvenated and glowing. Learn More Book Now CRYO COLLAGEN FACIAL Smooth. Tighten. Lift. We use cold temperatures to increase collagen... FaceTime 2.0 2 hours of dedicated FaceTime to experience the full power... ENDOSPHERES® THERAPY PLUS Experience the transformative power of Endosphères® Therapy Plus. This exclusive... Beautiful skin is a journey, not a destination One skincare treatment does not fit all. La Suite’s “face time” approach customizes all treatments and products on a “face-by-face” basis. Learn More About Us Questions? Call or text us at 203-356-5658. Monday - Thursday 10am - 6pm ET Friday - Saturday 9am - 5pm ET Call us Text us Customer Care My Account Customer Service FAQs Booking & Cancellations Terms of Service Privacy Accessibility Statement Contact Us Explore About Us Services Our Locations Rewards Subscriptions Skincare Blog Reviews Find Us Greenwich Flagship 270 Mason Street Greenwich, CT 06830 203-861-7338 La Suite at UnionDerm 19 Union Square West, 5th Fl New York, NY 10003 212-366-5400 Subscribe Change shipping country: United States Change shipping country Update your country and language to be accurate with the place you're browsing from. {"title"=>"Payment methods"} Choosing a selection results in a full page refresh. {"themeColor":"1e3350","iconColor":"1e3350","showLogo":true,"topBottomPosition":120,"rightLeftPosition":25,"iconSize":"small","iconCustomSize":64,"position":"bottom-right"} Powerx - Function creator (Fixed)

Website policies

https://lasuiteskincare.com/policies/terms-of-service

Last checked: 10/17/2026, 5:07:47 PM UTC

Terms of service OVERVIEW This website is operated by La Suite Skincare. Throughout the site, the terms “we”, “us” and “our” refer to La Suite Skincare. La Suite Skincare offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us.

Website policies

https://lasuiteskincare.com/policies/refund-policy

Last checked: 10/17/2026, 5:07:47 PM UTC

Refund policy We do not accept returns or exchanges. All sales are final. If you’re not sure which products are right for you, please schedule a virtual consultation, email us at hello@lasuiteskincare.com or call or text us at 203-356-5658. We do not accept returns on recurring subscription orders. You may modify your subscription, including delivery frequency, at any time by logging into your account, clicking on the subscriptions tab, selecting the subscription you want to modify and updating the order frequency. If you’re not sure which frequency is right for you, please email us at hello@lasuiteskincare.com or call or text us at 203-356-5658. Learn more about subscriptions. Questions? Call or text us at 203-356-5658. Monday - Thursday 10am - 6pm ET Friday - Saturday 9am - 5pm ET Call us Text us Customer Care My Account Customer Service FAQs Booking & Cancellations Terms of Service Privacy Accessibility Statement Contact Us Explore About Us Services Our Locations Rewards Subscriptions Skincare Blog Reviews Find Us Greenwich Flagship 270 Mason Street Greenwich, CT 06830 203-861-7338 La Suite at UnionDerm 19 Union Square West, 5th Fl New York, NY 10003 212-366-5400 Subscribe Change shipping country: United States Change shipping country Update your country and language to be accurate with the place you're browsing from. {"title"=>"Payment methods"} Choosing a selection results in a full page refresh. {"themeColor":"1e3350","iconColor":"1e3350","showLogo":true,"topBottomPosition":120,"rightLeftPosition":25,"iconSize":"small","iconCustomSize":64,"position":"bottom-right"} Powerx - Function creator (Fixed)

Website policies

https://lasuiteskincare.com/policies/shipping-policy

Last checked: 10/17/2026, 5:07:47 PM UTC

Shipping policy SHIPPING FEES AND DELIVERY TIMES Domestic Shipping Options and Rates\ Standard (Ground) - Free on orders $200+\ Standard (Ground) - $12 on orders under $200\ UPS 2nd Day Air - varies by weight, dimensions and value UPS Next Day Air - varies by weight, dimensions and value UPS Next Day Air Early - varies by weight, dimensions and value Priority Mail Express - varies by weight, dimensions and value \Standard Ground rates apply to the contiguous US. Free shipping over $200 and $12 flat rate under $200 are not available on orders shipping to AK, HI, or any other non-contiguous US zone. Processing and Delivery We typically ship all orders within 2 business days of the order being placed. Orders placed on weekends or holidays will begin processing within 2 business days from the following business day. Due to increased order volume during our holiday event, your order may take longer than usual to process. We appreciate your patience! In addition to our own processing timeline, your order may encounter delays from our shipping partners due to unforeseen circumstances like weather and seasonal volume. If your package does not arrive on the estimated delivery date, please email us at hello@lasuiteskincare.com or call or text us at 203-356-5658. All expedited shipping orders (UPS 2nd Day Air, UPS Next Day Air and Priority Mail Express) will also require a processing time of 2 business days. Shipping fees are nonrefundable. Missing, Stolen, or Delayed Orders Your order may encounter shipping delays from our shipping partners. If your package does not arrive on the estimated delivery date, please track the order using the tracking number provided in your shipping notification email to find the most up to date delivery status. If you still have questions, please email us at hello@lasuiteskincare.com or call or text us at 203-356-5658. We offer Route Package Protection which covers lost, damaged, or stolen items and can be purchased during the checkout process. Note that if you decline package protection, La Suite is not responsible for lost, damaged, or stolen items. SHIPPING INSURANCE What is Route Package Protection? Route Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit while also protecting the planet. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Route Package Protection is available during checkout. Every time you add Route Package Protection to your order, Route donates to support an agroforestry initiative that removes CO2 from the air and promotes a flourishing ecosystem. You can also utilize the Route App to visually track your online orders in one place and easily file a claim with their team. Whether you’re tracking via the Route App or online, Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. Haven’t downloaded the app yet? Download here. Purchased Route Package Protection and looking to file a shipping issue online? File here. Where is my order? Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. You can download Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery. How does Route work? If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. Need to file a claim? File here. Is Route Package Protection refundable? Once Route’s services have been utilized and the package(s) have been successfully delivered, this insurance is not eligible for a refund. How does Route process refunds or reorders? Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes. Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping, taxes, and Route Package Protection. In both cases, the Route Package Protection cost will not be refunded. When should I file a claim? Marked As Delivered (Stolen) Claims will be reviewed no earlier than 5 calendar days and no later than 15 calendar days from when it was marked delivered. Please note, some order issues may require a police report to be filed. Stuck In Transit (Lost) Claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date. Damaged Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 15 calendar days from when it was marked delivered. All of Route’s policies are listed here. What if my order never arrives or is stolen? Route definitely helps cover these instances! To protect your order against loss or theft, include Route Package Protection at checkout. If your order has not arrived, please file a claim with Route here. What if my order arrives damaged? Route covers damage as well! To protect your order against damage that occurred during shipping, include Route Package Protection at checkout. If your order has arrived to you damaged, please take photos of the item and the packaging it arrived in to include in your claim when filing. You can file a claim with Route here. If your order has defects or you suspect it was damaged during manufacturing, please reach out to us and we will be happy to work with you to remedy the situation. How do I file a claim for my lost, damaged, or stolen order? If you insured your order with Route at checkout, you will receive a confirmation email from Route with a link to file a shipping issue. You can also file a shipping issue on Route’s app or vi

Website information

https://lasuiteskincare.com/account/login?return_url=%2Fproducts%2Fbiologique-recherche-serum-vivant

Last checked: 10/17/2026, 5:07:47 PM UTC

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Website policies

https://lasuiteskincare.com/pages/customer-service-policies

Last checked: 10/17/2026, 5:07:47 PM UTC

Customer Service Policies | Shipping & Returns - La Suite Skip to content FREE Environ SPF With Any Environ Step-Up Purchase CUSTOMER SERVICE POLICIES Questions? Call or text our web support at 203-356-5658. Available daily from 9am - 5pm ET. Call us Text us ORDERS Placing An Order After your order is placed, you will receive the following notifications at each stage: 1. Order confirmation email 2. Shipping notification email with tracking 3. Delivery notification email Please note, orders may not be modified or canceled once they have been placed. Promotions and Discounts One discount code may be applied per order. Codes may not be “stacked.” Promotions, codes and discounts cannot be applied to previous orders. We do not offer price adjustments at this time. Discount codes cannot be applied to subscriptions, virtual consultations or gift card purchases. Codes cannot be applied to the following brands: Biologique Recherche, Defenage, Omnilux, and (plated). This list is subject to change and other exclusions may apply. Discount codes may be applied to the same order as a gift card redemption. SHIPPING FEES AND DELIVERY TIMES Domestic Shipping Options and Rates\ Standard (Ground) - Free on orders $200+\ Standard (Ground) - $12 on orders under $200\ UPS 2nd Day Air - varies by weight, dimensions and value UPS Next Day Air - varies by weight, dimensions and value UPS Next Day Air Early - varies by weight, dimensions and value Priority Mail Express - varies by weight, dimensions and value \Standard Ground rates apply to the contiguous US. Free shipping over $200 and $12 flat rate under $200 are not available on orders shipping to AK, HI, or any other non-contiguous US zone. Processing and Delivery We typically ship all orders within 2 business days of the order being placed. Orders placed on weekends or holidays will begin processing within 2 business days from the following business day. Due to increased order volume during our holiday event, your order may take longer than usual to process. We appreciate your patience! In addition to our own processing timeline, your order may encounter delays from our shipping partners due to unforeseen circumstances like weather and seasonal volume. If your package does not arrive on the estimated delivery date, please email us at hello@lasuiteskincare.com or call or text us at 203-356-5658. All expedited shipping orders (UPS 2nd Day Air, UPS Next Day Air and Priority Mail Express) will also require a processing time of 2 business days. Shipping fees are nonrefundable. Missing, Stolen, or Delayed Orders Your order may encounter shipping delays from our shipping partners. If your package does not arrive on the estimated delivery date, please track the order using the tracking number provided in your shipping notification email to find the most up to date delivery status. If you still have questions, please email us at hello@lasuiteskincare.com or call or text us at 203-356-5658. We offer Route Package Protection which covers lost, damaged, or stolen items and can be purchased during the checkout process. Note that if you decline package protection, La Suite is not responsible for lost, damaged, or stolen items. SHIPPING INSURANCE What is Route Package Protection? Route Package Protection is a package protection solution that helps cover your order in the event that your order gets lost, stolen, or damaged while in transit while also protecting the planet. We know how frustrating it is to have something happen to your order, so we’ve partnered with Route to offer added assurance that you’re supported, no matter what. Route Package Protection is available during checkout. Every time you add Route Package Protection to your order, Route donates to support an agroforestry initiative that removes CO2 from the air and promotes a flourishing ecosystem. You can also utilize the Route App to visually track your online orders in one place and easily file a claim with their team. Whether you’re tracking via the Route App or online, Route’s real-time shipping updates keep you in the loop throughout every part of your delivery. Haven’t downloaded the app yet? Download here. Purchased Route Package Protection and looking to file a shipping issue online? File here. Where is my order? Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed. You can download Route’s mobile app for iOS or Android to visually track your package and receive real-time notifications on its estimated delivery. How does Route work? If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing. Need to file a claim? File here. Is Route Package Protection refundable? Once Route’s services have been utilized and the package(s) have been successfully delivered, this insurance is not eligible for a refund. How does Route process refunds or reorders? Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes. Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover the cost of any reorders including shipping, taxes, and Route Package Protection. In both cases, the Route Package Protection cost will not be refunded. When should I file a claim? Marked As Delivered (Stolen) Claims will be reviewed no earlier than 5 calendar days and no later than 15 calendar days from when it was marked delivered. Please note, some order issues may require a police report to be filed. Stuck In Transit (Lost) Claims will be reviewed no earlier than 2 calendar days and no later than 30 calendar days from the last update. The maximum filing time is 365 days from the order date. Damaged Claims for damaged items require photos of the packaging and item(s) and must be filed no later than 15 calendar days from whe

Website policies

https://lasuiteskincare.com/policies/privacy-policy

Last checked: 10/17/2026, 5:07:47 PM UTC

Privacy policy This Privacy Policy describes how lasuiteskincare.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why. Device information Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. Disclosure for a business purpose: shared with our processor Shopify. Order information Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Source of collection: collected from you. Disclosure for a business purpose: shared with our processor Shopify. Customer support information Purpose of collection: to provide customer support. Source of collection: collected from you. Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Behavioural Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: can also opt-out of Google Analytics here: We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location). For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at You can opt out of targeted advertising by: FACEBOOK - GOOGLE - BING - Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: Using Personal Information We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. Changes We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Contact For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at \[email address\] or by mail using the details provided below: La Suite Skincare, 270 Mason Street, Greenwich CT 06830, United States Last updated: January 26, 2020 Questions? Call or text us at 203-356-5658. Monday - Thursday 10am - 6pm ET Friday - Saturday 9am - 5pm ET Call us Text us Customer Care My Account Customer Service FAQs Booking & Cancellations Terms of Service Privacy Accessibility Statement Contact Us Explore About Us Services Our Locations Rewards Subscriptions Skincare Blog Reviews Find Us Greenwich Flagship 270 Mason Street Greenwich, CT 06830 203-861-7338 La Suite at UnionDerm 19 Union Square West, 5th Fl New York, NY 10003 212-366-5400 Subscribe Change shipping country: United States Change shipping country Update your country and language to be accurate with the place you're browsing from. {"title"=>"Payment methods"} Choosing a selection results in a full page refresh. Powerx - Function creator (Fixed) {"themeColor":"1e3350","iconColor":"1e3350","showLogo":true,"topBottomPosition":120,"rightLeftPosition":25,"iconSize":"small","iconCustomSize":64,"position":"bottom-right"}

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https://platform.tracxn.com/a/d/company/5324ca53e4b0e2419e32e691/lasuiteskincare?utm_source=parallel&utm_medium=ai

Last checked: 10/17/2026, 5:06:51 PM UTC

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https://www.lasuiteskincare.com/

Last checked: 10/17/2026, 5:06:51 PM UTC

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https://lasuiteskincare.com/collections/la-suite-skincare

Last checked: 10/17/2026, 5:06:51 PM UTC

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https://lasuiteskincare.com/collections

Last checked: 10/17/2026, 5:06:51 PM UTC

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https://www.yelp.com/biz/la-suite-skincare-greenwich

Last checked: 10/17/2026, 5:06:51 PM UTC

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