This site scores 57/100 with low confidence. No matched customer ratings were found. Refund terms were collected; check their source and date.
"The research agent places this store at 57/100 based on the retrieved evidence. Low confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
low confidence estimate
loonasleepco.com
This site scores 57/100 with low confidence. No matched customer ratings were found. Refund terms were collected; check their source and date.
Estimated trust score / 100
Caution advised
The research agent places this store at 57/100 based on the retrieved evidence. Low confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.
Information checked: 11/5/2026, 10:25:03 PM UTC. Report saved: 11/5/2026, 10:25:03 PM UTC.
We could read 8 sources for this report. Confidence in the score: low. Downloading this report does not check the website again.
What this means for you
"The research agent places this store at 57/100 based on the retrieved evidence. Low confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
Trust
60/100Transparency coverage: 4/4 checks have substantive website passages (identity, contact, refund, shipping). Each contributes 2.5 points above neutral after seller-only weighting, capped at 60/100. This measures published information, not honesty, policy fairness, successful delivery or actual refunds.
Customer feedback
Not enough evidenceNo eligible cited assessment was saved for this category. Customer feedback remains unscored; missing evidence is not an adverse finding.
Credibility
45/100The business lacks independent verification. Its claims about worldwide distribution and warehouse locations are not corroborated by third-party data. The brand name overlaps with an established mobile app, creating potential for consumer confusion. The lack of public track record makes its business credibility low.
Before you decide
The customer picture
No usable matched customer ratings were available. Overall buyer satisfaction and recurring customer experiences remain unknown.
What we could not confirm, and where to read more
- Website pages: We could only read part of the available information.
- Reddit discussions: We could not confidently connect a result to this exact website.
- Google business listing: We could not confidently connect a result to this exact website.
- Google review comments: This part of the check was not run.
- Other web sources: We could not confidently connect a result to this exact website.
- Trustpilot reviews: We could not finish this check. This tells us nothing about whether the business is trustworthy.
- Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
- The score is an estimate, not a guarantee. Missing information is not evidence of a scam.
Domain registration record
https://rdap.verisign.com/com/v1/domain/loonasleepco.com
Last checked: 11/5/2026, 10:22:55 PM UTC
The domain was registered on July 30, 2026. Its registration company is Tucows Domains Inc.. Registration does not confirm that a business is trustworthy.
Website information
https://loonasleepco.com/
Last checked: 11/5/2026, 10:24:52 PM UTC
Loona Skip to content Limited time offer November Sale Featured Products AllWearable BlanketsBlankets & ThrowsCozy Essentials \-23% The Haven Hoodie $99.99~Regular price$129.99~ 8 Color+3 Haven Slippers $69.99 4 Color \-40% Cloud Nine Blanket $59.00~Regular price$99.00~ \-39% The Drift PJ Set $54.99~Regular price$89.99~ 7 Color+2 \-45% Haven Hoodie Mini $54.99~Regular price$99.99~ 3 Color \-23% The Haven Hoodie $99.99~Regular price$129.99~ 8 Color+3 \-45% Haven Hoodie Mini $54.99~Regular price$99.99~ 3 Color \-40% Cloud Nine Blanket $59.00~Regular price$99.00~ Haven Slippers $69.99 4 Color Wear the Hug. All Day Long. The Haven Hoodie: oversized, plush and made to be lived in. Shop Now Explore Our Collections Wearable Blankets Cozy Essentials Cozy Gift Guide Blankets & Throws About us Cozy, Made for Real Life. At Loona, we believe comfort should feel effortless. Our pieces are made to be worn, wrapped and lived in, with plush materials and easy care, so cozy fits into every part of your day. Shop Now Comfort, guaranteed The Loona Promise We want you completely happy and unbelievably cozy. If something isn't right, we'll make it right. Fast Tracked Shipping 30-Day Money-Back Guarantee Easy Returns & Exchanges Friendly Support, Always Featured favorites Comfort for Every Moment From cozy nights to slow mornings. The Haven Hoodie Stretch Plush Blanket Haven Mini Cloud Fluff Slippers Learn more Frequently Asked Questions How long does shipping take? Orders are packed and shipped within 1–3 business days, then delivered within 6–10 business days. You'll get a tracking link by email as soon as your order ships. What is your return policy? If you don't love it, you can return it within 30 days of delivery for a full refund. Items must be unused, unwashed and in their original condition. Just email us your order number and we'll send you return instructions. What size Haven Hoodie should I get? The Haven Hoodie is an oversized, one-size fit made to drape comfortably. For kids, Haven Mini comes in Kids Small (about 3–6 years) and Kids Large (about 7–12 years). Choose by your child's height and size up if they're in between. How do I wash my Loona pieces? Machine wash cold on a delicate cycle and dry on low heat, or let them air dry. Washing plush items on their own keeps them soft for longer. You'll find specific care instructions on each product page. What if my item arrives damaged? Email us a photo within 7 days of delivery and we'll send a free replacement or a full refund. No need to return it. Join our email list Get exclusive deals and early access to new products. Policies Policies © 2026 Loona, Powered by Shopify Terms and Policies Privacy policy Terms of service Refund policy Contact information Shipping policy Your cart is empty Have an account? Log in to check out faster. Continue shopping Search
Website policies
https://loonasleepco.com/policies/refund-policy
Last checked: 11/5/2026, 10:24:52 PM UTC
Refund policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. How to start a return To start a return, contact us at loonashopva@gmail.com. Returns must be requested before sending. Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you instructions on how and where to send your package. Returns will need to be sent to the following address: Pri Megadim 2, Modi’in, Israel. Return shipping costs Return shipping costs are the responsibility of the customer. Loona does not offer free returns and does not provide prepaid return labels. Original shipping fees are non-refundable. Refunds Refunds are issued only after your returned item has been received at our facility and inspected. We will notify you once we’ve received and inspected your return, and let you know whether the refund was approved. If approved, you’ll be refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 23 business days have passed since we approved your return, please contact us at loonashopva@gmail.com. If your item is not sent back to us and does not arrive at our facility, no refund will be issued. Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain items cannot be returned, such as perishable goods, custom or personalized products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. We cannot accept returns on sale items or gift cards. Please get in touch if you have questions about your specific item. Exchanges The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14-day cooling-off period If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Join our email list Get exclusive deals and early access to new products. Policies Policies © 2026 Loona, Powered by Shopify Terms and Policies Privacy policy Terms of service Refund policy Contact information Shipping policy Your cart is empty Have an account? Log in to check out faster. Continue shopping Search
Website policies
https://loonasleepco.com/policies/terms-of-service
Last checked: 11/5/2026, 10:24:52 PM UTC
Terms of service OVERVIEW This website is operated by Loona. Throughout the site, the terms "we", "us" and "our" refer to Loona. Loona offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quant
Website policies
https://loonasleepco.com/policies/shipping-policy
Last checked: 11/5/2026, 10:24:52 PM UTC
Shipping policy The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world. However, because the majority of our warehouses are internationally-based, our shipping and handling times can vary and we are therefore unable to offer next day delivery. Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-4 days. Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination, which typically takes 10-28 days, although actual shipping times may vary. Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases. Join our email list Get exclusive deals and early access to new products. Policies Policies © 2026 Loona, Powered by Shopify Terms and Policies Privacy policy Terms of service Refund policy Contact information Shipping policy Your cart is empty Have an account? Log in to check out faster. Continue shopping Search
Website information
https://loonasleepco.com/pages/contact
Last checked: 11/5/2026, 10:24:52 PM UTC
Contact Join our email list Get exclusive deals and early access to new products. Policies Policies © 2026 Loona, Powered by Shopify Terms and Policies Privacy policy Terms of service Refund policy Contact information Shipping policy Your cart is empty Have an account? Log in to check out faster. Continue shopping Search
Website policies
https://loonasleepco.com/policies/privacy-policy
Last checked: 11/5/2026, 10:24:52 PM UTC
Privacy policy Loona operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Loona is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. Personal Information Sources We may collect personal information from the following sources: Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; From our partners or other third parties. How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes: Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else. Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies. How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include: With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT manageme
Website policies
https://loonasleepco.com/policies/contact-information
Last checked: 11/5/2026, 10:24:52 PM UTC
Contact information Loona Email: loonashopva@gmail.com Join our email list Get exclusive deals and early access to new products. Policies Policies © 2026 Loona, Powered by Shopify Terms and Policies Privacy policy Terms of service Refund policy Contact information Shipping policy Your cart is empty Have an account? Log in to check out faster. Continue shopping Search
Possible source to check
https://loonasleepco.com/collections/frontpage
Last checked: 11/5/2026, 10:22:59 PM UTC
We found a possible source, but could not read its page. Its contents are not included in the findings.
Report and correction request: https://onlyreputable.com/Report?id=6aed023f05cb6bbb9faa153b
This report was generated automatically by OnlyReputable AI. It is for informational purposes only and does not constitute legal or financial advice.
© 2026 OnlyReputable. All rights reserved. Report ID: 6aed023f05cb6bbb9faa153b
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What could not be verified
- Website pages: We could only read part of the available information.
- Reddit discussions: We could not confidently connect a result to this exact website.
- Google business listing: We could not confidently connect a result to this exact website.
- Google review comments: This part of the check was not run.
- Other web sources: We could not confidently connect a result to this exact website.
- Trustpilot reviews: We could not finish this check. This tells us nothing about whether the business is trustworthy.
- Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
- The score is an estimate, not a guarantee. Missing information is not evidence of a scam.