Lower observed risk

lugxery.com

This site scores 77/100 with low confidence. Customers rate it 4.8/5 on Trustpilot (375 reviews). Refund terms were collected; check their source and date.

"The research agent places this store at 77/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding."

77
Estimated trust/ 100
Lower observed risk

low confidence estimate

Sponsored
ONLYREPUTABLE
PDF Exported
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lugxery.com

Lower observed risk
Website report

This site scores 77/100 with low confidence. Customers rate it 4.8/5 on Trustpilot (375 reviews). Refund terms were collected; check their source and date.

77

Estimated trust score / 100

Lower observed risk

The research agent places this store at 77/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding.

Information checked: 11/6/2026, 8:05:26 PM UTC. Report saved: 11/6/2026, 8:05:26 PM UTC.

We could read 12 sources for this report. Confidence in the score: low. Downloading this report does not check the website again.

Domain Age
712 days (registered 2024-11-23)
Connection security
Certificate not checked
Server Location
Hosting location not checked

What this means for you

"The research agent places this store at 77/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding."

Trust

63/100

The company clearly discloses its status as an independent retailer not affiliated with the brands it sells. Policies for returns, shipping, and privacy are present and detailed, although they are seller-provided statements.

Customer feedback

93/100

The matched trustpilot listing shows 4.8/5 from 375 reviews. Ratings are listing-specific and smaller samples are weighted toward neutral.

Credibility

Not enough evidence

No eligible cited assessment was saved for this category. Credibility remains unscored; missing evidence is not an adverse finding.

Before you decide

This report does not confirm specific problems, but it cannot guarantee a safe purchase. Check the business and refund terms, and use a payment method with buyer protection.

The customer picture

Trustpilot: 4.8/5 from 375 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.

trustpilot: 4.8/5 from 375 reviews

This is a customer rating for the matched listing. Last checked: 11/6/2026, 8:03:57 PM UTC.

https://www.trustpilot.com/review/lugxery.com

What we could not confirm, and where to read more

  • Website pages: We could only read part of the available information.
  • Reddit discussions: This part of the check was not run.
  • Google review comments: We did not find usable information in this search. It may exist elsewhere.
  • The information is more than a day old. Refresh the report before relying on it for a purchase.
  • Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.

Domain registration record

https://rdap.verisign.com/com/v1/domain/lugxery.com

Last checked: 11/6/2026, 8:03:20 PM UTC

The domain was registered on November 23, 2024. Its registration company is GoDaddy.com, LLC. Registration does not confirm that a business is trustworthy.

Website information

https://lugxery.com/

Last checked: 11/6/2026, 8:05:14 PM UTC

Lugxery.com Skip to content Free shipping on orders over $100 New Arrivals and Restocks Most orders Shipped in 48 hours New Arrivals Mind Games Arabian Mate Extrait Unisex Sale Mind Games Arabian Mate Extrait Unisex Vendor: Mind Games Regular price $395.00 USD Regular price $475.00 USD Sale price $395.00 USD Unit price / per Choose options Sale Mind Games Knights Tour Extrait Unisex Sale Mind Games Knights Tour Extrait Unisex Vendor: Mind Games Regular price $395.00 USD Regular price $475.00 USD Sale price $395.00 USD Unit price / per Choose options Sale Paco Rabanne 1 Million Night Elixir Parfum Men Sale Paco Rabanne 1 Million Night Elixir Parfum Men Vendor: Paco Rabanne Regular price $134.00 USD Regular price $168.00 USD Sale price $134.00 USD Unit price / per Choose options Sale Gucci Guilty Absolu Pour Homme Parfum Men Sale Gucci Guilty Absolu Pour Homme Parfum Men Vendor: Guicci Regular price $119.00 USD Regular price $195.00 USD Sale price $119.00 USD Unit price / per Choose options Sale Frederic Malle The Moon EDP Unisex Sale Frederic Malle The Moon EDP Unisex Vendor: Frederic Malle Regular price $695.00 USD Regular price $950.00 USD Sale price $695.00 USD Unit price / per Choose options Sale Frederic Malle Hope EDP Unisex Sale Frederic Malle Hope EDP Unisex Vendor: Frederic Malle Regular price $695.00 USD Regular price $1,140.00 USD Sale price $695.00 USD Unit price / per Choose options Sale Frederic Malle Dawn EDP Unisex Sale Frederic Malle Dawn EDP Unisex Vendor: Frederic Malle Regular price $1,295.00 USD Regular price $1,990.00 USD Sale price $1,295.00 USD Unit price / per Choose options Sale Creed Iris Debonair EDP Unisex Sale Creed Iris Debonair EDP Unisex Vendor: Creed 5.0 / 5.0 (2) 2 total reviews Regular price $429.00 USD Regular price $510.00 USD Sale price $429.00 USD Unit price / per Choose options Sale Initio Sugar Blast EDP Unisex Sale Initio Sugar Blast EDP Unisex Vendor: Initio Regular price $245.00 USD Regular price $420.00 USD Sale price $24 Sale price $46.00 USD Unit price / per Choose options Creed Centaurus EDP Unisex Sale Creed Centaurus EDP Unisex Vendor: Creed Regular price $269.00 USD Regular price $425.00 USD Sale price $269.00 USD Unit price / per Choose options Sale Creed Delphinus EDP Unisex Creed Delphinus EDP Unisex Vendor: Creed From Regular price $47.00 USD Regular price Sale price $47.00 USD Unit price / per Choose options Creed Neroli Sauvage EDP Unisex Sale Creed Neroli Sauvage EDP Unisex Vendor: Creed 5.0 / 5.0 (1) 1 total reviews Regular price $229.00 USD Regular price $470.00 USD Sale price $229.00 USD Unit price / per Choose options Sale Creed Viking Cologne EDP Men Sale Creed Viking Cologne EDP Men Vendor: Creed 5.0 / 5.0 (2) 2 total reviews Regular price $229.00 USD Regular price $495.00 USD Sale price $229.00 USD Unit price / per Choose options Sale Creed Virgin Island Water EDP Unisex Sale Creed Virgin Island Water EDP Unisex Vendor: Creed 5.0 / 5.0 (4) 4 total reviews Regular price $329.00 USD Regular price $400.00 USD Sale price $329.00 USD Unit price / per Choose options Sale Creed Wild Vetiver EDP Unisex Creed Wild Vetiver EDP Unisex Vendor: Creed 4.9 / 5.0 (10) 10 total reviews From Regular price $65.00 USD Regular price Sale price $65.00 USD Unit price / per Choose options Creed Bois Du Portugal EDP Men Creed Bois Du Portugal EDP Men Vendor: Creed 4.57 / 5.0 (7) 7 total reviews From Regular price $39.00 USD Regular price Sale price $39.00 USD Unit price / per Choose options Creed Millesime Imperial EDP Unisex Sale Creed Millesime Imperial EDP Unisex Vendor: Creed 5.0 / 5.0 (1) 1 total reviews Regular price $269.00 USD Regular price $450.00 USD Sale price $269.00 USD Unit price / per Choose options Sale Creed Original Santal EDP Unisex Creed Original Santal EDP Unisex Vendor: Creed 5.0 / 5.0 (4) 4 total reviews From Regular price $44.00 USD Regular price Sale price $44.00 USD Unit price / per Choose options Creed Original Vetiver EDP Unisex Creed Original Vetiver EDP Unisex Vendor: Creed From Regular price $40.00 USD Regular price Sale price $40.00 USD Unit price / per Choose options Creed Royal Oud EDP Unisex Creed Royal Oud EDP Unisex Vendor: Creed 5.0 / 5.0 (1) 1 total reviews From Regular price $42.00 USD Regular price Sale price $42.00 USD Unit price / per Choose options Creed Royal Water EDP Unisex Creed Royal Water EDP Unisex Vendor: Creed From Regular price $42.00 USD Regular price Sale price $42.00 USD Unit price / per Choose options NaN / of \-Infinity Subscribe to our emails Be the first to know about new collections and exclusive offers. 1101 by Lugxery Lugxery.com is not affiliated with the original brand. We are an independent retailer which sells authentic brand name perfumes and fragrances, and beauty products and is not an authorized dealer/reseller of all brands. Brand names mentioned on our site are registered trademarks of their respective trademark-holders. List prices are derived from 3rd-party sources, based on a variety of factors, such as the manufacturer’s suggested retail price for the item, and might differ from the actual retail prices in your particular geographic area or on other websites. Quick links Track your order FAQ Search About Us Privacy Policy Return & Refund Policy Shipping Policy Payment Policy Optional Shipping Protection Policy Optional Shipping Protection Claims Terms of Service Authenticity Guarantee Contact Us Need Help? If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 (Email preferred) Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Facebook Instagram YouTube TikTok Follow on Facebook Instagram YouTube TikTok Payment methods © 2026, Lugxery.com Powered by Shopify Choosing a selection results in a full page refresh. Opens in a new window. Judge.me

Customer review source

https://www.trustpilot.com/review/lugxery.com

Last checked: 11/6/2026, 8:03:57 PM UTC

Trustpilot listing for lugxery.com. TrustScore: 4.8/5. Total reviews: 375. Saved 8 recent review excerpts; these are customer opinions, not verified facts or a representative sample. Review excerpt: I was recommended this online store; I was hesitant at first, but believe me, it is extremely professional, and the product I purchased is authentic—simply put, I recommend it one hundred percent. Review excerpt: 🔥🔥🔥👍👍👍🥰🥰🥰🙏🙏🙏 Review excerpt: Very competitive prices and some great niche fragrances. Safe and securing packaging and prompt shipping. Great experience all around. Review excerpt: Fast Service, Original product. Will buy again Review excerpt: My mind games prodigy came through and is authentic! Smells amazing! Packed very nicely and presentation is beautiful. Will be ordering from here again! Review excerpt: Spectacular product 👌🏾 Review excerpt: Great shipping amd products Review excerpt: The selection and prices!

Website information

https://lugxery.com/pages/about-us

Last checked: 11/6/2026, 8:05:14 PM UTC

About Us Welcome to lugxery (Lugxery LLC)! We are a home-based online-only beauty products boutique. lugxery.com (Lugxery LLC) is not affiliated with the original brand (Tom Ford, Parfums de Marly, or any other brand). We are an independent retailer which sells authentic brand name perfumes and fragrances, and beauty products and we are not an authorized dealer/reseller of all brands. At lugxery.com (Lugxery LLC), we are passionate about connecting you with your favorite fragrances at amazing prices. We know that shopping online requires trust, which is why we are 100% committed to serving you with transparency and care. Over the years, we have built excellent relationships with a wide network of suppliers. This allows us to bring you the best of both worlds: the hottest trending perfumes and those rare, vintage gems that are increasingly hard to find. We understand that a great scent is the finishing touch to your style. We want you to be thrilled with your purchase, so if you ever have a question or need a recommendation, don't hesitate to reach out. We are always happy to hear from you! If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Subscribe to our emails Be the first to know about new collections and exclusive offers. 1101 by Lugxery Lugxery.com is not affiliated with the original brand. We are an independent retailer which sells authentic brand name perfumes and fragrances, and beauty products and is not an authorized dealer/reseller of all brands. Brand names mentioned on our site are registered trademarks of their respective trademark-holders. List prices are derived from 3rd-party sources, based on a variety of factors, such as the manufacturer’s suggested retail price for the item, and might differ from the actual retail prices in your particular geographic area or on other websites. Quick links Track your order FAQ Search About Us Privacy Policy Return & Refund Policy Shipping Policy Payment Policy Optional Shipping Protection Policy Optional Shipping Protection Claims Terms of Service Authenticity Guarantee Contact Us Need Help? If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 (Email preferred) Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Facebook Instagram YouTube TikTok Follow on Facebook Instagram YouTube TikTok Payment methods © 2026, Lugxery.com Powered by Shopify Choosing a selection results in a full page refresh. Opens in a new window. Judge.me

Customer review source

https://www.google.com/maps/search/?api=1&query=Lugxery%20LLC&query_place_id=ChIJxfiJvO3ePWkR4Aj59MrnDqc

Last checked: 11/6/2026, 8:03:39 PM UTC

We found a Google listing linked to this website. No readable customer comments were saved.

Website policies

https://lugxery.com/policies/refund-policy

Last checked: 11/6/2026, 8:05:14 PM UTC

Refund policy Return & Refund Policy Return Window We have a 30-day return policy, which means you have 30 days after your item is delivered to request a return. Order Cancellations We accept order cancellations before the shipping label has been created. How to Cancel: Please email us immediately at sales@lugxery.com with your Order Number and request to cancel. Timeframe: We aim to process orders quickly. If your order has already been packed and a shipping label generated, we cannot cancel it. In that case, you will need to wait for the item to arrive and then follow the standard Return process below. Damages and Issues (Defective or Wrong Item) Please inspect your order immediately upon receipt. To process a claim for a damaged, defective, or incorrect item, you must provide clear photographs of the following: The Item: Close-up photos of the damage or the incorrect product received. The Packaging: All sides of the exterior shipping box, including the shipping label. The Interior: The internal packing materials (stuffing/padding) exactly as they appeared when the box was opened. Note: We cannot initiate a resolution or provide a prepaid return label without these specific photographic records. Please contact us immediately with this documentation to begin the process. Exceptions / Non-Returnable Items Samples & Decants: Due to the nature of hand-decanted samples, we cannot verify if a sample has been used or tampered with once shipped. Therefore, all sales of Sample Vials and Decants are Final Sale and cannot be returned or exchanged. Opened Products: To be eligible for a refund, full bottles must be in the same condition that you received it: unopened, unused, sealed in its original packaging (including cellophane wrap), and with all tags, caps, and inserts intact. Returns or refunds will not be accepted based on third-party batch verification results (e.g., CheckFresh), production dates, reformulation perceptions, or de-serialized distributor markings. Standard Returns (Change of Mind) If you wish to return an eligible item (unopened full bottle) due to a change of mind: Return Shipping Cost: We will provide you with a return shipping label for your convenience. The cost of this label will be deducted from your refund amount. Restocking Fees: We do not charge a restocking fee for returns that meet the requirements above. How to Start a Return To start a return, contact us at sales@lugxery.com. If your return is accepted, we will send you a return shipping label and instructions. Items sent back to us without first requesting a return will not be accepted. Our Returns Center Location For transparency, authorized returns are processed at our facility located at: lugxery.com (Lugxery LLC) 3 Woodside Ln Burlington, MA 01803 United States (Please note: You must use the prepaid shipping label we provide; do not send items to this address without prior authorization.) Refunds We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. Subscribe to our emails Be the first to know about new collections and exclusive offers. 1101 by Lugxery Lugxery.com is not affiliated with the original brand. We are an independent retailer which sells authentic brand name perfumes and fragrances, and beauty products and is not an authorized dealer/reseller of all brands. Brand names mentioned on our site are registered trademarks of their respective trademark-holders. List prices are derived from 3rd-party sources, based on a variety of factors, such as the manufacturer’s suggested retail price for the item, and might differ from the actual retail prices in your particular geographic area or on other websites. Quick links Track your order FAQ Search About Us Privacy Policy Return & Refund Policy Shipping Policy Payment Policy Optional Shipping Protection Policy Optional Shipping Protection Claims Terms of Service Authenticity Guarantee Contact Us Need Help? If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 (Email preferred) Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Facebook Instagram YouTube TikTok Follow on Facebook Instagram YouTube TikTok Payment methods © 2026, Lugxery.com Powered by Shopify Choosing a selection results in a full page refresh. Opens in a new window. Judge.me

Website policies

https://lugxery.com/policies/terms-of-service

Last checked: 11/6/2026, 8:05:14 PM UTC

Terms of service OVERVIEW Welcome to lugxery.com (Lugxery LLC)! The terms “we”, “us” and “our” refer to lugxery.com (Lugxery LLC). lugxery.com (Lugxery LLC) operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). lugxery.com (Lugxery LLC) is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person. SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis. SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. lugxery.com (Lugxery LLC) reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until lugxery.com (Lugxery LLC) confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as lugxery.com (Lugxery LLC) may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. 3.1 Your purchases are subject to return or exchange solely in accordance with our Refund Policy. 3.2 You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export. 3.3 Right to Refuse Service: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, for any reason and at any time, including but not limited to: (a) Orders that appear to be placed by dealers, resellers, or distributors; (b) Orders flagged by our security systems as high-risk or potentially fraudulent; (c) Customers with a history of payment disputes, chargebacks, or violations of our Terms of Service; (d) Instances of abusive, harassing, or threatening behavior toward our staff. In the event that we cancel an order after payment has been processed, we will issue a full refund to the original payment method. SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any. 4.1 Payment Terms: We accept payment via Shop Pay, Shop

Website policies

https://lugxery.com/policies/shipping-policy

Last checked: 11/6/2026, 8:05:14 PM UTC

Shipping policy Shipping Policy Shipping Area We currently ship to the contiguous 48 United States only. We do not ship to Alaska, Hawaii, U.S. Territories, or internationally at this time. Shipping Rates Orders over $100: FREE Standard Shipping. Orders under $100: Flat rate fee of $7.95. Carriers & Delivery We use the following carriers to deliver your orders safely: USPS (Ground Advantage) UPS (Ground) FedEx (Ground Economy) Our carriers typically deliver packages Monday through Friday, and occasionally on Saturdays depending on the specific carrier and local post office policies. Signature Confirmation Note: For security and fraud prevention, Lugxery reserves the right to require a signature confirmation upon delivery for any order at our sole discretion (typically applied to high-value shipments). If a signature is required and you are unavailable to sign, the carrier may hold the package at a local facility for pickup. Order Processing (Handling Time) Handling Time: 1–2 business days (Monday – Friday). Order Cutoff Time: 5:00 PM (Eastern Standard Time). Orders placed before 5:00 PM EST will be processed the same day or next business day. Orders placed after 5:00 PM EST or on weekends/holidays will be processed on the following business day. Transit Time Once your order has shipped, the estimated delivery time is 3–5 business days depending on your location. Please note that transit times may vary during holiday seasons or severe weather. Order Tracking When your order ships, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for the tracking information to update in the carrier's system. Lost or Missing Packages If your tracking number shows "Delivered" but you have not received your package: 1. Check around your property, with neighbors, and with your local carrier annex. 2. Liability: Per our Terms of Service (Section 26), Lugxery is not responsible for packages that are lost or stolen after a confirmed delivery scan by the carrier. 3. Shipping Protection: If you purchased Optional Shipping Protection at checkout, please [\[Click Here to File a Claim\]]( via our protection portal. 4. Unprotected Orders: If you opted out of shipping protection, you assumed the risk of loss once the package was tendered to the carrier. We can provide you with the necessary carrier contact information to file your own personal inquiry, but Lugxery cannot provide refunds or replacements for stolen items that were not insured. If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Subscribe to our emails Be the first to know about new collections and exclusive offers. 1101 by Lugxery Lugxery.com is not affiliated with the original brand. We are an independent retailer which sells authentic brand name perfumes and fragrances, and beauty products and is not an authorized dealer/reseller of all brands. Brand names mentioned on our site are registered trademarks of their respective trademark-holders. List prices are derived from 3rd-party sources, based on a variety of factors, such as the manufacturer’s suggested retail price for the item, and might differ from the actual retail prices in your particular geographic area or on other websites. Quick links Track your order FAQ Search About Us Privacy Policy Return & Refund Policy Shipping Policy Payment Policy Optional Shipping Protection Policy Optional Shipping Protection Claims Terms of Service Authenticity Guarantee Contact Us Need Help? If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 (Email preferred) Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Facebook Instagram YouTube TikTok Follow on Facebook Instagram YouTube TikTok Payment methods © 2026, Lugxery.com Powered by Shopify Choosing a selection results in a full page refresh. Opens in a new window. Judge.me

Website policies

https://lugxery.com/pages/optional-shipping-protection-policy

Last checked: 11/6/2026, 8:05:14 PM UTC

Optional Shipping Protection Policy – Lugxery.com Skip to content Free shipping on orders over $100 New Arrivals and Restocks Most orders Shipped in 48 hours Optional Shipping Protection Policy Optional Shipping Protection Policy We partner with a third-party protection service to offer you optional Shipping Protection at checkout. This coverage is designed to provide quick resolution and financial protection for your order in the event it is lost, damaged, or stolen while in transit. 1\. Cost and Enrollment Cost: Shipping Protection is an optional, non-refundable fee of 4% of your cart total (minimum $1 and rounded up to closest dollar). Enrollment: You must manually select the protection or checkbox or toggle at checkout to purchase this protection. By opting in, you agree to the terms listed below. 2\. What Is Covered Shipping Protection provides coverage for the full value of the goods purchased against the following incidents: | | | | | --- | --- | --- | | Coverage Area | Details | Claim Eligibility | | Lost in Transit | The package is stuck in transit, has no tracking updates, or is missing for an extended period. | Claim can be filed if the tracking has not updated for 14 consecutive days. | | Damaged | The item arrives broken, defective, or unusable due to improper handling during shipment. | Claim must be filed immediately upon discovery. Evidence (photos) of the item and packaging (specifically the label and damage) are required. | | Stolen / Missing Contents / Porch Piracy | The package is marked as Delivered but was not received, or the parcel arrives tampered with, opened, or with internal contents missing or swapped. | Claim can be filed 24 hours after the delivery scan (or immediately upon opening if contents were stolen/tampered with), and no later than 7 days from delivery. A filed police report (PDF or photo) is REQUIRED for all claims marked as Stolen, Missing Contents, or Delivered Not Received. | 3\. What Happens If a Claim is Approved? If your claim meets the stated criteria and is approved, you will typically receive one of the following: Replacement: A full replacement of the exact item(s) ordered will be shipped to you (subject to inventory availability). Refund: A full refund for the product purchase price (excluding the Shipping Protection fee and initial shipping costs) will be issued. 4\. Claim Filing Process and Deadlines All claims must be filed within the required windows. Claims filed outside these windows will be denied. | | | | | --- | --- | --- | | Claim Type | Minimum Wait Time | Maximum Filing Deadline | | Lost Package | 14 days after the last tracking update. | 30 days from the original ship date. | | Damage | None (File immediately). | 7 days from the delivery date. | | Stolen/Delivered Not Received | 24 hours after the "Delivered" scan. | 7 days from the "Delivered" scan. | How to File: To file a claim, please visit our designated claims portal at and provide the following: 1. Your Order Number. 2. Your Email or Phone. 3. Confirmation of the claim type (Lost, Damaged, or Stolen). 4. Photos (required for Damaged claims). We will email you for the photos. 5\. Exclusions (What is Not Covered) The Shipping Protection does NOT cover: Items returned to sender due to customer error (e.g., incorrect address). Buyer's Remorse (requests for refunds due to dissatisfaction with the product). Items seized by customs or other government agencies. The non-refundable Shipping Protection fee itself. Packages where the customer declines a requested signature or leaves a note for the carrier that results in theft. Contact Information If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Mon-Fri, 9:00 AM to 5:00 PM (EST). We respond within 24–48 hours. Subscribe to our emails Be the first to know about new collections and exclusive offers. 1101 by Lugxery Lugxery.com is not affiliated with the original brand. We are an independent retailer which sells authentic brand name perfumes and fragrances, and beauty products and is not an authorized dealer/reseller of all brands. Brand names mentioned on our site are registered trademarks of their respective trademark-holders. List prices are derived from 3rd-party sources, based on a variety of factors, such as the manufacturer’s suggested retail price for the item, and might differ from the actual retail prices in your particular geographic area or on other websites. Quick links Track your order FAQ Search About Us Privacy Policy Return & Refund Policy Shipping Policy Payment Policy Optional Shipping Protection Policy Optional Shipping Protection Claims Terms of Service Authenticity Guarantee Contact Us Need Help? If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 (Email preferred) Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Facebook Instagram YouTube TikTok Follow on Facebook Instagram YouTube TikTok Payment methods © 2026, Lugxery.com Powered by Shopify Choosing a selection results in a full page refresh. Opens in a new window. Judge.me

Website information

https://lugxery.com/apps/captain-protection

Last checked: 11/6/2026, 8:05:14 PM UTC

Lugxery.com Skip to content Free shipping on orders over $100 New Arrivals and Restocks Most orders Shipped in 48 hours Captain Production Captain Protection Claim Page Subscribe to our emails Be the first to know about new collections and exclusive offers. 1101 by Lugxery Lugxery.com is not affiliated with the original brand. We are an independent retailer which sells authentic brand name perfumes and fragrances, and beauty products and is not an authorized dealer/reseller of all brands. Brand names mentioned on our site are registered trademarks of their respective trademark-holders. List prices are derived from 3rd-party sources, based on a variety of factors, such as the manufacturer’s suggested retail price for the item, and might differ from the actual retail prices in your particular geographic area or on other websites. Quick links Track your order FAQ Search About Us Privacy Policy Return & Refund Policy Shipping Policy Payment Policy Optional Shipping Protection Policy Optional Shipping Protection Claims Terms of Service Authenticity Guarantee Contact Us Need Help? If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 (Email preferred) Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Facebook Instagram YouTube TikTok Follow on Facebook Instagram YouTube TikTok Payment methods © 2026, Lugxery.com Powered by Shopify Choosing a selection results in a full page refresh. Opens in a new window. Judge.me

Website information

https://lugxery.com/pages/contact

Last checked: 11/6/2026, 8:05:14 PM UTC

Contact If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Or simply complete the form below and we'll get back to you (usually within 24-48 hours). Along with your question or comment, please be sure to include: 1) Your Order Number (if applicable), and 2) Your Email Contact form Subscribe to our emails Be the first to know about new collections and exclusive offers. 1101 by Lugxery Lugxery.com is not affiliated with the original brand. We are an independent retailer which sells authentic brand name perfumes and fragrances, and beauty products and is not an authorized dealer/reseller of all brands. Brand names mentioned on our site are registered trademarks of their respective trademark-holders. List prices are derived from 3rd-party sources, based on a variety of factors, such as the manufacturer’s suggested retail price for the item, and might differ from the actual retail prices in your particular geographic area or on other websites. Quick links Track your order FAQ Search About Us Privacy Policy Return & Refund Policy Shipping Policy Payment Policy Optional Shipping Protection Policy Optional Shipping Protection Claims Terms of Service Authenticity Guarantee Contact Us Need Help? If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 (Email preferred) Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Facebook Instagram YouTube TikTok Follow on Facebook Instagram YouTube TikTok Payment methods © 2026, Lugxery.com Powered by Shopify Choosing a selection results in a full page refresh. Opens in a new window. Judge.me

Website policies

https://lugxery.com/policies/privacy-policy

Last checked: 11/6/2026, 8:05:14 PM UTC

Privacy policy Last updated: September 6, 2026 This Privacy Policy describes how lugxery.com (Lugxery LLC) (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lugxery.com (the "Site"). 1\. CONTACT INFORMATION If you have questions, want more information about our privacy practices, or would like to make a complaint, please contact us: Email: sales@lugxery.com Phone:‪ (508) 545-3416 Business Address: lugxery.com (Lugxery LLC), 3 Woodside Ln, Burlington MA, 01803, United States 2\. DATA WE COLLECT When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Device Information: We automatically collect details like your web browser version, IP address, time zone, cookie information, and how you interact with the Site. This allows us to load the Site accurately and perform analytics. Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is required to fulfill your order and process payments. 3\. HOW YOUR DATA IS USED AND STORED We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products and offers. Your data is stored securely through our service providers’ infrastructure (such as Shopify) and is retained for our records unless and until you ask us to erase it. 4\. SHARING WITH THIRD PARTIES We share your personal information with service providers to help us provide our services and fulfill our contracts with you. We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights. 5\. COOKIES AND TRACKING TOOLS We use cookies and similar tracking technologies to improve your experience and analyze Site usage. Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read how Google uses your data here: Meta Pixel: We use tracking pixels to measure the effectiveness of our advertising on Facebook and Instagram. Reddit Pixel: We use the Reddit Pixel to analyze user activity on our Site and to display interest-based advertising to you on Reddit. Microsoft Advertising: We use the Microsoft Universal Event Tracking (UET) tag to analyze user activity on our Site and to display interest-based advertising to you on the Microsoft Search Network. TikTok Pixel: We use the TikTok Pixel to analyze user activity on our Site, track ad conversions, and deliver personalized, interest-based advertising to you on TikTok. 6\. OPT-OUT INSTRUCTIONS You can opt out of targeted advertising by using the links below: Facebook: Google: Reddit: Digital Advertising Alliance: Microsoft: TikTok: 7\. YOUR RIGHTS (ACCESS, UPDATE, DELETE) You have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at sales@lugxery.com. 8\. CHANGES We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. 9\. JURISDICTION & GOVERNING LAW This Privacy Policy and our privacy practices are governed by the laws of the Commonwealth of Massachusetts and the federal laws of the United States. By using our Services, you acknowledge that your personal information is processed in accordance with these laws. Subscribe to our emails Be the first to know about new collections and exclusive offers. 1101 by Lugxery Lugxery.com is not affiliated with the original brand. We are an independent retailer which sells authentic brand name perfumes and fragrances, and beauty products and is not an authorized dealer/reseller of all brands. Brand names mentioned on our site are registered trademarks of their respective trademark-holders. List prices are derived from 3rd-party sources, based on a variety of factors, such as the manufacturer’s suggested retail price for the item, and might differ from the actual retail prices in your particular geographic area or on other websites. Quick links Track your order FAQ Search About Us Privacy Policy Return & Refund Policy Shipping Policy Payment Policy Optional Shipping Protection Policy Optional Shipping Protection Claims Terms of Service Authenticity Guarantee Contact Us Need Help? If you have any questions: Company: lugxery.com (Lugxery LLC) Email: sales@lugxery.com Phone: (508) 545-3416 (Email preferred) Business Address: 3 Woodside Ln, Burlington, MA 01803, United States Availability: Customer service is available Monday through Friday, 9:00 AM to 5:00 PM (EST). We respond to customer inquiries within 24–48 hours on business days. Facebook Instagram YouTube TikTok Follow on Facebook Instagram YouTube TikTok Payment methods © 2026, Lugxery.com Powered by Shopify Choosing a selection results in a full page refresh. Opens in a new window. Judge.me

Possible source to check

https://lugxery.com/pages/authenticity-quality-guarantee

Last checked: 11/6/2026, 8:03:26 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://www.scamadviser.com/check-website/lugxery.com

Last checked: 11/6/2026, 8:03:26 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://www.scam-detector.com/validator/lugxery-com-review

Last checked: 11/6/2026, 8:03:26 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://www.instagram.com/popular/lugxery-fragrance-legit

Last checked: 11/6/2026, 8:03:26 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://ecomscout.com/stores/lugxery.com.md

Last checked: 11/6/2026, 8:03:26 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

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What could not be verified
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  • Reddit discussions: This part of the check was not run.
  • Google review comments: We did not find usable information in this search. It may exist elsewhere.
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  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.