This site scores 70/100 with medium confidence. Customers rate it 4.3/5 on Google (287 reviews). Buyers praise: Exceptional quality of roasted beans and single-origin coffee selections. Common complaint: Lack of standard coffee shop accompaniments such as milk, cream, sugar, or lattes. A refund policy is published.
"The research agent places this store at 70/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
medium confidence estimate
movingcoffee.com
This site scores 70/100 with medium confidence. Customers rate it 4.3/5 on Google (287 reviews). Buyers praise: Exceptional quality of roasted beans and single-origin coffee selections. Common complaint: Lack of standard coffee shop accompaniments such as milk, cream, sugar, or lattes. A refund policy is published.
Estimated trust score / 100
Lower observed risk
The research agent places this store at 70/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.
Information checked: 10/18/2026, 3:21:48 PM UTC. Report saved: 10/18/2026, 3:21:48 PM UTC.
We could read 7 sources for this report. Confidence in the score: medium. Downloading this report does not check the website again.
What this means for you
"The research agent places this store at 70/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
Trust
60/100Transparency coverage: 4/4 checks have substantive website passages (identity, contact, refund, shipping). Each contributes 2.5 points above neutral after seller-only weighting, capped at 60/100. This measures published information, not honesty, policy fairness, successful delivery or actual refunds.
Customer feedback
80/100Customer feedback is polarized. Enthusiasts praise the exceptional product quality and technical knowledge, while others report negative service experiences. Some friction arises from the establishment's strict 'black coffee only' service model, which can lead to expectation mismatches for customers accustomed to traditional cafes.
Credibility
Not enough evidenceNo eligible cited assessment was saved for this category. Credibility remains unscored; missing evidence is not an adverse finding.
Before you decide
The customer picture
Google: 4.3/5 from 287 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.
google: 4.3/5 from 287 reviews
This is a customer rating for the matched listing. Last checked: 10/18/2026, 3:20:22 PM UTC.
https://www.google.com/maps/search/?api=1&query=Moving%20Coffee%20Roastery&query_place_id=ChIJS0M8R2BxhlQRWVb0wDdY1N8
What we could not confirm, and where to read more
- Website pages: We could only read part of the available information.
- Reddit discussions: This part of the check was not run.
- Trustpilot reviews: We did not find usable information in this search. It may exist elsewhere.
- Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
- The score is an estimate, not a guarantee. Missing information is not evidence of a scam.
Domain registration record
https://rdap.verisign.com/com/v1/domain/movingcoffee.com
Last checked: 10/18/2026, 3:20:14 PM UTC
The domain was registered on February 9, 2013. Its registration company is GoDaddy.com, LLC. Registration does not confirm that a business is trustworthy.
Website information
https://www.movingcoffee.com/pages/about-moving-coffee
Last checked: 10/18/2026, 3:21:39 PM UTC
About Moving Coffee | Specialty Coffee Roaster in Vancouver – MOVING COFFEE ROASTERY Skip to content Story > Welcome to our world of specialty coffee, where passion meets excellence. Origins: Edmond, Shirley, and Hong Kong Moving Coffee was founded by Edmond and his wife Shirley in Hong Kong in 2012, starting as a small, mobile specialty coffee project at markets and pop-up. café. Edmond brought a background in Bachelor Degree in Food Market Analysis from UBC and became one of the first licensed Q-Graders in Hong Kong, consulting for cafes, hotels, and roasteries across Asia before focusing fully on Moving Coffee. From Hong Kong to Vancouver In 2014, Edmond and Shirley relocated Moving Coffee from Hong Kong to Vancouver, believing the city’s emerging specialty coffee scene was the right place to continue “Moving Specialty Coffee Forward.” They rebuilt the business from a roastery-first model—first as a weekend pop-up and then into a dedicated roasting and tasting space that quickly developed a reputation as one of Vancouver’s must-visit coffee spots. Building a Specialized Team As business grew, Moving Coffee expanded from just Edmond and Shirley to a team that includes roasting specialists, production support, and dedicated marketing and digital roles. This team now manages everything from profile development and quality control in the roastery to storytelling, content, and community engagement that connect Moving Coffee with guests in Vancouver and international wholesale partners. Moving Specialty Coffee Forward What began as a husband-and-wife project has become a collaborative roastery and brand focused on single-origin specialty coffee, competitions, education, and wholesale partnerships across Canada and abroad. The mission—“MOVING SPECIALTY COFFEE FORWARD”—remains the same, but it is now carried by a growing team that reflects the company’s evolution from a market stall in Hong Kong to a recognized Vancouver roastery with global reach. We are driven by our unwavering love for what we do, we embark on a journey from sourcing top-grade green coffee to refining roast profiles, and finally, to the precise packing and delivery of our products to your doorstep. We take pleasure in every step of the process, believing that coffee is evolving beyond traditional "strong, dark, and bitter" flavors to embrace the delicacy of "balance, cleanliness, and sweetness" with intricate layers of taste. We roast our coffee beans to achieve the perfect equilibrium, highlighting synchronized notes of acidity, sweetness, and body. As proud members of the Specialty Coffee Association (SCA), we have actively supported and engaged with the industry since relocating our company to Vancouver, Canada, from Hong Kong in 2014. Our involvement spans participating in SCA-sanctioned events, volunteering, and even competing since 2008. These experiences serve as our constant source of inspiration and enable us to explore the vast world of specialty coffee while continually striving for excellence. At our core, we uphold professionalism when it comes to sourcing and selecting only the finest coffees for our customers. Edmond, our co-founder, has been a licensed Q-grader since 2012. With regular sensory and coffee knowledge recalibration every three years under the guidance of a Q-instructor, we ensure that our expertise and sensory acuity not only remain steadfast, but also align with market expectations. In 2025, we successfully transitioned CQI Licensed Q-Grader to an Evolved SCA G-Grader, keeping ourselves up-to-dated to markets' switch and credentials. In 2021, we proudly obtained the Q-Processing Generalist Certification, further expanding our credentials. In 2020-21, We recalibrated Q Grader licence, completing CQI’s formal calibration exams to maintain active status and alignment with current specialty coffee standards. In 2019, we achieved a remarkable milestone by securing the 2nd place in the National Brewers Cup, using a coffee we proudly serve daily. In 2014-15, We recalibrated Q Grader licence in 2014–15, completing CQI’s formal calibration exams to maintain active status and alignment with current specialty coffee standards. Successfully passed the required cupping flights and sensory tests, extending Q Grader certification for a further three years while tightening scoring consistency and defect detection In 2013, we completed a Cup of Excellence–hosted certification workshop in 2013 focused on intermediate cupping and roasting, using official COE competition protocols and score sheets Brings over a decade of calibrated cupping, defect detection, and green/roasted coffee assessment experience to sourcing and roasting decisionsCQI: Licensed Q-Grader since 2011 We believe that a daily cup of high-quality coffee can be both accessible and immensely enjoyable. While obstacles and challenges lie ahead, we remain dedicated to doing everything in our power to push the boundaries and continue "Moving Specialty Coffee Forward". Shipping Press FAQ Contact Us WhatsApp Facebook Twitter Instagram YouTube © 2026, MOVING COFFEE ROASTERY Rewards
Customer review source
https://www.google.com/maps/search/?api=1&query=Moving%20Coffee%20Roastery&query_place_id=ChIJS0M8R2BxhlQRWVb0wDdY1N8
Last checked: 10/18/2026, 3:20:22 PM UTC
The matched Google listing showed 4.3/5 from 287 reviews. Saved customer comments (not independently confirmed): If you are looking for quality & craftsmanship, depth in knowledge, with a sense of humour. This is the place to be. | 찐 맛입니다. | Great, great coffee. Lots of options. He knows what he’s doing! | Quiet in a rainy morning. Get ready to be caffeinated and indulge yourself in all the single origins. | Cheapest iced coffee is $7.50 and they didn’t have any milk, cream or sugar | Absolutely worth the trip. The owner is a roaster and highly knowledgeable in the industry. Would recommend adding to your list! | Wij hebben Albert gevraagd voor onze bruiloft in Ermelo. Vooraf prettige communicatie, keuze uit meerdere koffietrucks, goede prijs en bovenal heerlijke koffie! Het heeft onze bruiloft net dat extraatje gegeven! | Cute little family run micro-roastery with rotating bean selection. I had a light roasted shot of espresso that was dialed in perfectly. Tranquil inviting place with kind staff. | Excellent specialty coffee roasters and professional coffee experience | Roaster in the middle of nowhere, but they got some good beans!!! | just for this simple gesture… i’m gonna come back and buy coffee from you guys… you got another customer 🫡 | Lovely staff. Great coffee. Worth going if you are into specialty coffee! | Mediocre coffee which is not what you want out of a specialty coffee roaster. The server/owner is not decent. | Very confused about my experience here. Based on the reviews it seemed that they serve milk base coffee here and perhaps bake goods but I was informed they don’t serve milk base coffee. Furthermore, the $5 espresso I ordered was so sour that I found it difficult to finish. I was hoping since they roast their own beans I would get a nice shot but I was left disappointed. Perhaps it was an off day. | 咖啡豆選擇很多,但要等很久,也沒latte | One of the best pour overs in Vancouver. Beans are absolutely excellent, place itself is very stylish. | If you’re into coffee (or just curious to learn more), Moving Coffee is such a great spot. It’s the kind of place that makes you slow down and really enjoy what you’re drinking. Definitely book a tasting flight ahead of time so you can try a few different single-origin beans as either a pour over or espresso. The staff are super friendly and know their stuff—they took the time to explain the flavors, brewing methods, and answer all our questions. Perfect for a quiet, chill morning, and I’ll for sure be back. ☕❤️ | Coffee is unique with a variety of different flavours. Owner is super friendly and knowledgeable about coffee. Had a great conversation getting to know him and the process behind roasting the coffee | Class act by Edmond. I ordered a bag of high end prestige coffee that was delayed by the courier for two weeks. As an apology, they sent extra bags of coffee. | Great coffee, subpar customer service | One of the best coffee spot in Richmond. | Good coffee that I’ve ordered online over the past two years, but dear god are the people who work there incompetent and mean. We asked for them to grind the coffee we bought since we were visiting from out of the town, and they refused to do so despite having multiple industrial grinders right there. Also a bunch of strange rules around not getting espresso to go. | Great beans. Flavour profile spot on. 👌🏻 | 多謝朋友介紹呢間隱世咖啡店,店主知道我哋係香港過嚟,都馬上招呼我哋同好主動介紹各種咖啡豆既特色同味道。我哋試左二款咖啡豆,味道好特別同有特色,最後仲買左三包返香港! | Strange. Thought I booked a premium coffee tasting experience. The staff member gave no explanation of what we'll be experiencing. Awkwardly pulled out a folding table and chair to put in the sunlight so we burned during the tasting. Coffee tasted sour despite claims that it'll have chocolatey, malty notes. All these fancy machines for what? | Got the pour over flight and the staff seems pissed that they have to do work. No explanation or anything provided, read the paper yourself (and half of them were sold out) 2/3 of the coffee tasted very sour and not good. Drip coffee in a small cup is $5 No washroom anywhere nearby. Felt like they were trying to make the worst customer experience possible | Great spot to try espresso or pour-overs. I read some reviews beforehand, so I had a good sense of what to expect — both in terms of drinks and service. We did the pour-over flight and had a nice variety of beans to choose from. The girl at the counter helped to suggest a third option, but didn’t offer much detail about the beans or tasting notes — mostly letting the labels speak for themselves. For a tasting bar, I was hoping for a bit more guidance or conversation about the coffees. That said, we still enjoyed the coffee, the space, and the presentation. It's definitely on the pricier side, but the quality of the beans makes it feel worth it — depending on what you pick. Just go in knowing this isn't your typical café; it's a roastery with a tasting bar. | Great flavour on the roasting, definitely on the pricey end but I think it was worth it to try. Lady at the front was kind of rude she didn’t really explain anything, she knew it was our first time there but still seemed like she’s didn’t want to be there. Asked 2 questions and she didn’t put any effort in, Maybe she just had a long day and needed some coffee herself. Would definitely recommend and I will be back | Rudest female behind the counter I ever encountered at a coffee shop. | This is not your average everyday Starbucks kind of thing, don’t come here and ask for latte or sugar and cream | Great if you're a coffee afficionado, have lots of money, and love your cof
Website information
https://movingcoffee.com/
Last checked: 10/18/2026, 3:21:39 PM UTC
Vancouver Specialty Coffee Roastery | Moving Coffee – MOVING COFFEE ROASTERY Skip to content Moving.Coffee Bar | 950 Homer St, Vancouver | Opens Now Pause slideshow Play slideshow Lab Sundays Let's Get Moving : Brew, Taste, Learn & Share. Together, we can keep Moving Specialty Coffee Forward Hario - Alpha Dripper Good to Brew Lab Series | Out Now Nano to Microlot Slide 1 Slide 2 Slide 3 Featured Beans Tigist Abyot Yirgacheffe OCR $16.00 Sold out Suke Quto H $16.00 Sold out Gesha Village Bench Maji Gesha N $18.00 La Bandera Geisha N $24.00 Sold out View all Workshop Schedule From Hong Kong to Vancouver, Canada Founded by a pair of passionate couple, relocated from Hong Kong to Vancouver, Canada and brought along their business venture, Moving Coffee Roastery. We are grateful many of you shared and supported our beliefs, appreciating the quality driven coffee producers we chose to work with. Location can change, but our goal remains. MOVING SPECIALTY COFFEE FORWARD Events We welcome catering and event inquiries. Corporate & Institution/ Business Connection / Cars & Coffees Get in touch Wholesale & Training Interested in our coffees? We love working with quality-driven and like-minded customers. Let's Talk Shipping Press FAQ Contact Us WhatsApp Facebook Twitter Instagram YouTube © 2026, MOVING COFFEE ROASTERY Rewards
Website policies
https://movingcoffee.com/policies/shipping-policy
Last checked: 10/18/2026, 3:21:39 PM UTC
Shipping policy All orders will be shipped the next business day. Local & International shipping with tracking available, shipping fees varies by location and service speed. We offer free local delivery in Metro Vancouver area. For other areas, please refer to the below. For Canada orders outside Metro Vancouver: Complimentary expedited shipping for $35 or more orders (3-5 business days) Complimentary express shipping for $45+ orders (1-3 business days) For U.S. orders: Complimentary shipping for US$50 (CAD$75) or more orders Domestic orders by Local Courier/ Local Delivery; International orders by DHL Express. Please expect your order to be delivered within 3-5 business days. Note: If you live in apartment, please include buzz code in your shipping address. \\\\ Your tracking number will be sent to your email address provided when checking out. Please ensure the shipping and contact details are correct. If you have any concerns with your delivery, or need to change delivery arrangements, please first contact the courier service with your tracking number before contacting us, or check the status of your delivery using your tracking number provided. \\\\ Shipping Press FAQ Contact Us WhatsApp Facebook Twitter Instagram YouTube © 2026, MOVING COFFEE ROASTERY Rewards
Website policies
https://movingcoffee.com/policies/refund-policy
Last checked: 10/18/2026, 3:21:39 PM UTC
Refund policy Returns Due to food safety & hygienic reason, all sales are final. If your order has damaged on the way, please reach out to info@movingcoffee.com with photos and we shall resolve the issues asap. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Additional non-returnable items: Gift cards To complete your return, we require a receipt or proof of purchase. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@movingcoffee.com. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@movingcoffee.com and send your item to: Unit 118, 13880 Wireless Way, Richmond, V6V 0A3, B.C., Canada. Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift e-certificate will be emailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping To return your product, you should mail your product to: Unit 118, 13880 Wireless Way, Richmond, V6V 0 A3, B.C., Canada. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Shipping Press FAQ Contact Us WhatsApp Facebook Twitter Instagram YouTube © 2026, MOVING COFFEE ROASTERY Rewards
Website policies
https://movingcoffee.com/policies/terms-of-service
Last checked: 10/18/2026, 3:21:39 PM UTC
Terms of service TERMS OF SERVICE \----- OVERVIEW This website is operated by Moving Coffee. Throughout the site, the terms “we”, “us” and “our” refer to moving coffee. moving coffee offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you pl
Possible source to check
https://www.movingcoffee.com/pages/faq
Last checked: 10/18/2026, 3:20:19 PM UTC
We found a possible source, but could not read its page. Its contents are not included in the findings.
Possible source to check
https://www.movingcoffee.com/pages/location
Last checked: 10/18/2026, 3:20:19 PM UTC
We found a possible source, but could not read its page. Its contents are not included in the findings.
Report and correction request: https://onlyreputable.com/Report?id=6ad4e40cf779db80e95861c0
This report was generated automatically by OnlyReputable AI. It is for informational purposes only and does not constitute legal or financial advice.
© 2026 OnlyReputable. All rights reserved. Report ID: 6ad4e40cf779db80e95861c0
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What could not be verified
- Website pages: We could only read part of the available information.
- Reddit discussions: This part of the check was not run.
- Trustpilot reviews: We did not find usable information in this search. It may exist elsewhere.
- Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
- The score is an estimate, not a guarantee. Missing information is not evidence of a scam.