Website information

https://neehome.com/

Last checked: 10/28/2026, 10:46:31 PM UTC

neehome Nee home Everything for Your Outdoor Living 🌿 Discover quality outdoor products for your home and yard. From powerful lawn mowers to stylish sheds, gazebos, pergolas, and playsets — everything you need for a better outdoor space. 🚚 Fast & Timely Delivery ✓ Quality Products 🚚 Free Shipping ↩ 30 Days Free Returns 🚚 Fast & Timely Delivery ✓ Quality Products 🚚 Free Shipping ↩ 30 Days Free Returns Shop Now → generators Add to cart Quick view Compare Add to wishlist Generac 7040 Synergy Variable Speed 20kW Standby Generator w/ Transfer Switch New ★★★★★ generators &36; 2,300.00 Add to cart Quick view Compare Add to wishlist Generac 7032 Guardian 11kW/10kW Standby Generator with Smart Transfer Switch New ★★★★★ generators &36; 2,100.00 Add to cart Quick view Compare Add to wishlist Generac 6552 Guardian 22kW LP/NG Standby Generator New ★★★★★ generators &36; 2,400.00 Add to cart Quick view Compare Add to wishlist Generac 6551 Guardian 22kW Standby Generator New w/ 200 Amp Automatic Transfer Switch New ★★★★★ generators &36; 2,600.00 Add to cart Quick view Compare Add to wishlist Generac 6440 11kW Guardian LP/NG Standby Generator w/ Automatic Transfer Switch New ★★★★★ generators &36; 2,300.00 Add to cart Quick view Compare Add to wishlist Generac 6055/6098 20kW Synergy Variable Speed Standby Generator w/Smart Transfer Switch New ★★★★★ generators &36; 2,400.00 Add to cart Quick view Compare Add to wishlist Generac 5895/6461 16kW Guardian LP/NG Standby Generator with Smart Transfer Switch New ★★★★★ generators &36; 2,000.00 Add to cart Quick view Compare Add to wishlist Generac 5826/5871 10kW Guardian LP/NG Standby Generator w/ 100 Amp Smart Transfer Switch New ★★★★★ generators &36; 2,100.00 Add to cart Quick view Compare Add to wishlist Generac 7178 Guardian 16kW LP/NG Standby Generator WiFi w/ 200 Amp Smart Transfer Switch New ★★★★★ generators &36; 2,300.00 Add to cart Quick view Compare Add to wishlist Generac 7173 13kW Guardian LP/NG Wi-Fi Standby Generator New ★★★★★ generators &36; 2,200.00 View all generators Walk-behind mowers Cut the lawn, not your Saturday Toro walk-behinds with Personal Pace drive that matches your walking speed instead of making you match its. Assembled, oiled and test-started before they ship. Personal Pace self-drive Mulch, bag or side discharge 3-year engine warranty Not sure which? Shop mowers AWD 22" Toro 74534 GrandStand 36″ 15 HP 541cc Toro 74534 GrandStand 36″ 15 HP 541cc $5000.00 $950.00 Dual blade 30" CRAFTSMAN R110 CRAFTSMAN R110 | 30-in Riding Lawn Mower | 10.5-HP Briggs and Stratton Engine | 344cc $3000.00 $850.00 Mowers Add to cart Quick view Compare Add to wishlist CRAFTSMAN R110 | 30-in Riding Lawn Mower | 10.5-HP Briggs and Stratton Engine | 344cc ★★★★★ Lawn Mowers , Stand On Mower &36; 850.00 Add to cart Quick view Compare Add to wishlist Craftsman T110 | 42&8243; Riding Mower | 17.5 HP Briggs &038; Stratton Engine | 7-Speed Transmission ★★★★★ Lawn Mowers , Stand On Mower &36; 1,400.00 Add to cart Quick view Compare Add to wishlist Craftsman T140 | 46&8243; 18.5HP Riding Mower | 540cc Briggs and Stratton Engine | Turf Saver Wheels ★★★★★ Lawn Mowers , Stand On Mower &36; 1,500.00 Add to cart Quick view Compare Add to wishlist Craftsman T150 Gas Lawn Tractor | 46-in | 540cc | 19HP Briggs and Stratton Engine | Turn Tight Technology ★★★★★ Lawn Mowers , Stand On Mower &36; 1,600.00 Add to cart Quick view Compare Add to wishlist Craftsman T150 Gas Lawn Tractor | 46-in | 540cc | 19HP Briggs and Stratton Engine | Turn Tight Technology | In-Store Exclusive ★★★★★ Lawn Mowers , Stand On Mower &36; 1,700.00 Add to cart Quick view Compare Add to wishlist Craftsman T2200K | 42-in 20 HP 725cc Hydrostatic Riding Mower ★★★★★ Lawn Mowers , Stand On Mower &36; 1,800.00 Add to cart Quick view Compare Add to wishlist CRAFTSMAN T2400K | 46in 22HP TURN TIGHT Gas Riding Lawn Mower | KOHLER Twin-Cylinder 7000 Series Engine | Hydrostatic Transmission ★★★★★ Lawn Mowers , Stand On Mower &36; 2,000.00 Add to cart Quick view Compare Add to wishlist CRAFTSMAN T4400 | Riding Lawn Mower | 54-in Fabricated Deck | 24-HP Kawasaki V-Twin FR Engine | TURNTIGHT 5 in. Turning Radius ★★★★★ Lawn Mowers , Stand On Mower &36; 3,200.00 View all mowers Free shipping on every order Standard delivery is free across the United States, with no minimum order. 30 days to change your mind Return anything unused within 30 days of delivery, in its original packaging. Ask before you order Sizing, base requirements and delivery access — call and we'll talk it through. First to know Back-in-stock alerts on what you're watching, seasonal offers, and practical guides for building and maintaining what you buy. Garden buildings and lawn equipment — sheds, gazebos, pergolas, swing sets and mowers. Free shipping across the United States. Mon–Fri 8:00 – 17:00 Sat 9:00 – 13:00 Shop Sheds Gazebos Pergolas Lawn mowers Swing sets & playsets Company About us Contact us FAQ Legal Privacy policy Cookie policy Shipping & delivery Terms of service Refund & returns Get in touch Address 820 Nicholas Blvd, Elk Grove Village, IL 60007, USA Email support@neehome.com © 2026 neehome . All rights reserved. VISA AMEX DISCOVER PayPal Menu Categories Sheds Gazebos pergolas Lawn Mowers Swing Sets & Playsets Shop Home Shop About Us Contact Us Shopping cart Close Shop Wishlist 0 items Cart My account

Website policies

https://neehome.com/refund-and-return-policy/

Last checked: 10/28/2026, 10:46:31 PM UTC

Refund and Return Policy &8211; neehome Returns Made Clear Review your order, check the return conditions, and contact our team for instructions before sending an item back. At NeeHome, we want you to understand your options if a product isn't right for you. This policy explains how to request a return, how refunds are handled, and what to do if your order arrives damaged or incomplete. Return eligibility, shipping costs, and time limits depend on the product, your order, and applicable law. Nothing in this policy removes any consumer rights that cannot legally be excluded. 1. Return eligibility If you wish to return a product because you changed your mind or ordered the wrong item, contact us as soon as possible. We will review your request under this policy and the laws applicable to your purchase. Check the time limit Review the return window stated in the applicable product, order, or return-policy terms. Check product condition Keep the item, accessories, manuals, and packaging together where possible. Contact us first Request return instructions before arranging shipment, unless applicable law says otherwise. Refund review Refund amount and timing depend on the return reason, applicable terms, and legal requirements. For the return window, return shipping arrangements, and any fees applicable to your order, check the policy presented at purchase or contact NeeHome support . 2. Product condition When requesting a change-of-mind return, keep the product in a condition that allows us to assess its eligibility. The following guidance may help. Sheds, gazebos, pergolas, and swing sets Before assembling a structure, check the dimensions, site requirements, contents, and access to your intended installation area. Keep all components and fixings together. Retain manuals and packaging where possible. Avoid cutting, drilling, modifying, staining, or permanently installing components before confirming that the product is suitable. Contact us if a part appears damaged, incorrect, or missing before continuing assembly. Lawn mowers and powered equipment Review the product dimensions and access requirements before use. Keep the manual, accessories, keys, and supplied components together. Do not fuel, operate, or modify equipment if you intend to request a change-of-mind return, unless the applicable return terms expressly allow it. If you discover a fault, stop using the product and contact us rather than treating the matter as an ordinary change-of-mind return. Parts and accessories Where possible, return parts in their original packaging and keep them unfitted and unused. Hygiene, safety, custom-order, and other product-specific restrictions may apply where lawful and disclosed. 3. How to request a return Follow these steps to help us identify your order and provide the correct instructions. 1 Contact our team Email support@neehome.com or use our contact page. Include your order number, the product name, and the reason for the return. 2 Provide the relevant details Tell us whether the product is unopened, unpacked, assembled, or used. For damage or defects, include photographs if possible. 3 Receive return instructions We will explain the next steps, applicable conditions, and shipping arrangements after reviewing your request. 4 Prepare the product Pack the product securely with the included accessories and documentation, following the instructions provided by our team. 5 Return review and refund Once the returned item or relevant evidence has been reviewed, we will communicate the outcome and any refund arrangements. Important Do not send a product to an address that has not been confirmed for your return. Large products may require a specific collection or freight arrangement. 4. Assembled or used items Assembly, installation, modification, or use may affect whether an item qualifies for a change-of-mind return. This depends on the product, its condition, the terms disclosed at purchase, and applicable law. Do not continue assembling a structure if you discover a damaged, missing, or incorrect component. Stop operating equipment if it appears faulty or unsafe. Contact us before dismantling or shipping a large item back. Tell us if the product has been assembled, fuelled, operated, or modified so we can assess the correct process. A product defect, damage during delivery, or an incorrect item is different from a change of mind. Those situations will be reviewed under the relevant remedies, warranty terms, and applicable law. 5. Refunds and processing How refunds are reviewed After receiving a return request, we will confirm the applicable return process. Depending on the situation, we may need to inspect the returned item or review photographs and other information. We will communicate whether the return is approved and explain any applicable conditions. Approved refunds are generally sent to the original payment method, subject to applicable law and payment-provider procedures. Your bank or payment provider may require additional time to display the funds after a refund has been processed. If the original payment method is no longer available, contact us to discuss the available options. Refund amount The amount refunded depends on the circumstances, the applicable order terms, and the legal requirements that apply. Any permitted deductions or return-shipping charges will be explained where relevant. Where a refund is required because an item is faulty, damaged, incorrectly supplied, or otherwise subject to a statutory remedy, we will handle it in accordance with applicable law. Need an update? Contact us with your order number if you need an update about a return or refund. We will help clarify its status. 6. Exchanges If you received the wrong product or would like a different size or model, contact us to discuss the available options. Exchanges depend on product availability and eligibility. Price differences, additional delivery charges, and return arrangements will be explained before t

Website policies

https://neehome.com/terms-of-service/

Last checked: 10/28/2026, 10:46:31 PM UTC

Terms of Service &8211; neehome Welcome to NeeHome. These Terms of Service explain the general terms that apply when you visit our website or purchase products from us. By using our website, you agree to these terms and the policies referenced below. Please read them carefully before placing an order. These terms do not override any consumer rights that cannot legally be excluded or limited. 1. Acceptance of terms These terms apply to your access to and use of the NeeHome website and to purchases made through it. By placing an order, you confirm that the information you provide is accurate and that you are legally able to enter into the transaction. You must meet the minimum legal age required to make a purchase in your jurisdiction. If you purchase on behalf of a business or another person, you must have authority to do so. Additional terms may apply to specific products, services, promotions, or transactions. Where applicable, those terms will be provided to you. If you do not agree to these terms, do not use the website to place an order. 2. Products and information NeeHome offers products for home, garden, outdoor living, and related uses. Product availability and the selection offered may change over time. Outdoor equipment Lawn mowers, generators, and other equipment where listed on our website. Outdoor living Sheds, gazebos, pergolas, and related outdoor products where available. Garden and recreation Garden products, swing sets, playsets, and other listed items. Product descriptions We make reasonable efforts to present product descriptions, prices, photographs, dimensions, and specifications accurately. Images may differ slightly from the actual product due to photography, lighting, display settings, or manufacturer updates. Product features, specifications, and availability can vary by model and may change when manufacturers update their products. Please review the product listing and any included documentation before ordering. Contact us if you need clarification about a specification that is important to your purchase. Nothing in this section removes any rights you may have when a product is inaccurately described or does not meet applicable legal requirements. 3. Website accounts If account registration is available, you are responsible for providing accurate information and keeping your login credentials secure. Keep your account details current. Do not share your password or knowingly allow unauthorised access to your account. Contact us if you believe your account has been accessed without permission. We may restrict or suspend access where reasonably necessary to address suspected fraud, abuse, security risks, or violations of these terms. You may be able to place an order without creating an account, depending on the checkout options available on the website. 4. Orders and payment Placing an order When you submit an order, you are requesting to purchase the listed products at the displayed price and on the terms presented at checkout. An order confirmation email acknowledges receipt of your order; it does not necessarily mean that the order has been accepted for dispatch. Orders are subject to product availability and verification of order and payment information. If an item is unavailable, a material listing error occurs, or we cannot fulfil an order, we will contact you and explain the available options. If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method, subject to applicable law. Prices and taxes Product prices, applicable taxes, delivery charges, and any other disclosed fees will be presented during the purchase process. The applicable currency and tax treatment are shown on the website or at checkout. Please review the order total before submitting payment. If we identify a material pricing or listing error, we may contact you to resolve it before fulfilment. We will not silently change the agreed price of an accepted order without your consent where consent is required by law. Payment processing Payments may be handled by third-party payment providers. Their terms and privacy practices may also apply. Available payment methods are those displayed during checkout. Do not send full payment-card details by email or through website contact forms. 5. Shipping and delivery Delivery eligibility, processing information, shipping charges, estimated delivery times, and tracking details depend on the product, destination, and order. Please review our Shipping & Delivery Policy and the information shown at checkout. Delivery estimates are estimates unless a specific delivery commitment is expressly confirmed. Some large or heavy products may require special delivery arrangements. Provide a complete and accurate delivery address and any relevant access information. Follow the carrier's instructions regarding delivery, inspection, and receipt of your order. If your order arrives damaged, is missing, or has not arrived within the expected timeframe, contact us promptly so we can help investigate. We will handle delivery issues in accordance with the applicable order terms and consumer protection laws. Nothing in these terms removes rights you may have if an order is lost, damaged, or not delivered as agreed. 6. Returns and refunds Our Refund & Return Policy explains the return process, eligibility requirements, and refund handling that apply to orders. Review the return policy before sending a product back. Contact us for return instructions before shipping an item, unless applicable law provides otherwise. Keep your order confirmation and any relevant delivery or return documentation. Refund eligibility, return shipping arrangements, and any product-condition requirements are governed by the applicable policy and law. Products that are defective, damaged, incorrectly supplied, or otherwise fail to meet legal requirements will be handled in accordance with your applicable rights. These terms do not limit

Website policies

https://neehome.com/shipping-and-delivery-policy/

Last checked: 10/28/2026, 10:46:31 PM UTC

Shipping and Delivery Policy &8211; neehome ◷ Processing See order details for timing ▣ Tracked When tracking is available ⌂ US Orders Check shipping eligibility ✉ Support Help with delivery questions Welcome to NeeHome's Shipping & Delivery Policy. This page explains how order processing, shipping, delivery, tracking and delivery issues are handled for products purchased through our website. Shipping options, delivery estimates, charges and handling requirements can vary by product, destination and carrier. Please review the information shown on the product page and at checkout before placing your order. 1. Order processing Orders are processed after they have been submitted successfully. Processing times may vary based on product availability, order verification, warehouse handling and the shipping method. Orders placed on weekends or public holidays may not begin processing until the next business day. Any processing estimate provided on the product page or at checkout should be used as the primary reference for your order. For large or bulky products, additional handling or freight arrangements may be required before dispatch. 2. Delivery estimates Estimated delivery times depend on the product, delivery address, carrier and shipping service selected. If an estimated delivery window is displayed at checkout or in your order confirmation, please use that estimate as your reference. Order stage What it means Processing Your order is being prepared for shipment. Dispatched The order has been handed over to the shipping carrier or arranged for transport. In transit The carrier is transporting your shipment. Delivered The carrier has recorded the shipment as delivered. Weather, carrier delays, high shipping volumes, incorrect address details and other circumstances can affect delivery. An estimate is not a guaranteed delivery date unless explicitly stated as guaranteed. Large products may need additional time Generators, lawn mowers, sheds, gazebos, pergolas and swing sets may have different packaging, handling or transport requirements. Check the individual product listing for applicable delivery details. 3. Shipping fees Available shipping methods and applicable fees are displayed on the product page or during checkout where available. The shipping charge shown before you complete your purchase is the relevant charge for that order. Do not assume that every product, destination or delivery service qualifies for free shipping unless the website explicitly confirms it for your order. If a delivery requires special equipment, restricted-access arrangements or additional services, check the terms shown at checkout or contact us before ordering. 4. Large-item freight delivery Some large or heavy products may be shipped by freight carrier rather than a standard parcel service. This can apply to certain generators, riding mowers, sheds, gazebos, pergolas and outdoor playsets, depending on their size and shipping arrangements. When a freight carrier is used, the following may apply: Delivery scheduling: the carrier may contact you to arrange a delivery window. Receiving the shipment: an adult may need to be present to receive or sign for the delivery, depending on the carrier. Delivery location: freight may be delivered to the curb, driveway or another accessible point rather than carried inside or installed. Access requirements: the delivery vehicle may need sufficient space to reach and unload at the property. Installation: assembly, installation and moving a product from the delivery point are not included unless expressly stated. Review the product listing and carrier instructions so you can prepare for the type of delivery offered for your order. Prepare for your delivery Measure access points where relevant, choose a suitable unloading area and review the product dimensions before ordering. Contact us in advance if you are concerned about access to your address. 5. Order tracking If tracking is provided for your shipment, the tracking details will be shared through an order or shipping notification when available. Check your order confirmation for order details. Check subsequent shipping emails for a tracking number or carrier information. Use the carrier's tracking page for the latest available transit updates. If you cannot find your tracking details or the tracking information has not updated, contact us with your order number. Carrier tracking information may take time to appear after dispatch. 6. Delivery requirements Before dispatch Verify your address: include the correct street address, unit or apartment number and postal code. Provide accurate contact details: the carrier may need to contact you about delivery. Review product dimensions: confirm that the item can be brought to your intended location. Check delivery instructions: review any requirements communicated by the carrier. Missed deliveries If a delivery attempt is unsuccessful, follow the carrier's instructions to arrange redelivery or collection where available. Additional charges or restrictions may apply depending on the carrier and circumstances; contact us if you need help understanding your options. 7. Damaged, delayed or missing deliveries If your order arrives damaged Photograph the damaged item and its packaging, including any visible shipping damage. Keep the packaging and shipping documents where possible. Contact us promptly with your order number and a description of the issue. Do not operate a product that appears unsafe or significantly damaged. If the carrier asks you to note visible damage at delivery, follow its instructions. Keep copies of relevant photos and delivery documents until the issue is resolved. If a shipment is delayed or appears lost Check the carrier tracking page first. If the shipment remains delayed, tracking indicates delivery but you have not received it, or the carrier cannot locate it, contact us with your order number and tracking details so we can help investigate. 8. Missing com

Website information

https://neehome.com/contact-us/

Last checked: 10/28/2026, 10:46:31 PM UTC

Contact Us &8211; neehome Nee Home Contact Us We're here to help with your home and outdoor needs. 💬 Live Chat Support Chat with a real human agent. Need help with a product, order, delivery, or return? Our support team is here to assist you. ● Chat with a Human Agent For help, click the button or open the chat bubble at the bottom of this page. Live support Chat availability depends on our support team's online hours. ✉ Email Support Support@neehome.com Email us with questions about products, order status, delivery or returns. For an existing order, include your order number. Include relevant product details or photos when helpful. ⌂ Home & Outdoor Products Explore our range of: Generators and backup power Lawn mowers and garden equipment Sheds, gazebos and pergolas Swing sets and playsets Check each product page for specifications and delivery information. ▣ Order Assistance Need help with an order? Contact us with your order number and a brief description of the issue. For delivery questions, include any relevant tracking details you have received. Our team can help direct your inquiry. How We Can Help To help us respond to your inquiry, please include the details relevant to your question. Product questions: Include the product name or link and what you would like to know. Generator questions: Include the model number and your intended use, if relevant. Outdoor structures: Include the product name and dimensions you are considering. Lawn mower questions: Include the model and the type of lawn you need to maintain. Order issues: Include your order number and a description of the issue. Thank you for choosing NeeHome. We appreciate the opportunity to help. Free shipping on every order Standard delivery is free across the United States, with no minimum order. 30 days to change your mind Return anything unused within 30 days of delivery, in its original packaging. Ask before you order Sizing, base requirements and delivery access — call and we'll talk it through. First to know Back-in-stock alerts on what you're watching, seasonal offers, and practical guides for building and maintaining what you buy. Garden buildings and lawn equipment — sheds, gazebos, pergolas, swing sets and mowers. Free shipping across the United States. Mon–Fri 8:00 – 17:00 Sat 9:00 – 13:00 Shop Sheds Gazebos Pergolas Lawn mowers Swing sets & playsets Company About us Contact us FAQ Legal Privacy policy Cookie policy Shipping & delivery Terms of service Refund & returns Get in touch Address 820 Nicholas Blvd, Elk Grove Village, IL 60007, USA Email support@neehome.com © 2026 neehome . All rights reserved. VISA AMEX DISCOVER PayPal Menu Categories Sheds Gazebos pergolas Lawn Mowers Swing Sets & Playsets Shop Home Shop About Us Contact Us Shopping cart Close Shop Wishlist 0 items Cart My account

Website information

https://neehome.com/about-us/

Last checked: 10/28/2026, 10:46:31 PM UTC

About Us &8211; neehome Nee Home Home, Outdoor Living & Power Solutions Shop generators, lawn mowers, sheds, gazebos, pergolas, swing sets and playsets for your home and outdoor space. Our Story Helping Make Home and Outdoor Living Easier NeeHome brings together practical products for home, garden and outdoor living. From backup power with generators to lawn care and outdoor structures, our goal is to help customers explore options that suit their needs and available space. Our range includes generators, sheds, gazebos, pergolas, lawn mowers, swing sets and playsets, giving customers one place to browse products for different home and outdoor projects. We aim to make shopping clearer with useful product information and customer support when you have questions before or after placing an order. “The right product starts with understanding what you need it to do and the space you have.” — The NeeHome approach What We Sell Products for Home and Outdoors Explore practical options for backup power, lawn care, storage, outdoor relaxation and family play. ⚡ Generators Explore backup power options for your home and other power needs. Check each product listing for specifications and suitability. ✂ Lawn Mowers Explore lawn-care equipment for maintaining outdoor spaces of different sizes. ⌂ Sheds Outdoor storage options for organizing tools, equipment and garden essentials. ⌂ Gazebos Create a comfortable outdoor gathering area with a gazebo that suits your space. ▤ Pergolas Add structure and style to patios, gardens and outdoor seating areas. ⚽ Swing Sets & Playsets Outdoor play options to help families make more of their backyard space. How We Work What Happens When You Buy From Us 01 Understand Your Needs Tell us what you need, where the product will be used and any important space or access requirements. 02 Compare Your Options Review product details and features to find an option that aligns with your needs and budget. 03 Review Delivery Details Preparation and delivery arrangements vary by product. Check the listing for included components, setup details and delivery information. 04 We're Here to Help If you have questions about an order or product, contact our support team for assistance. Customer Support Here to Help Our customer support team can help with questions about products, orders and available delivery information. Contact NeeHome For help with products or orders, please visit our Contact Us page for current contact details and support hours. Not Sure What Fits? Have questions about generators or outdoor products? We're here to help you explore your options. Contact Us Browse the Range Free shipping on every order Standard delivery is free across the United States, with no minimum order. 30 days to change your mind Return anything unused within 30 days of delivery, in its original packaging. Ask before you order Sizing, base requirements and delivery access — call and we'll talk it through. First to know Back-in-stock alerts on what you're watching, seasonal offers, and practical guides for building and maintaining what you buy. Garden buildings and lawn equipment — sheds, gazebos, pergolas, swing sets and mowers. Free shipping across the United States. Mon–Fri 8:00 – 17:00 Sat 9:00 – 13:00 Shop Sheds Gazebos Pergolas Lawn mowers Swing sets & playsets Company About us Contact us FAQ Legal Privacy policy Cookie policy Shipping & delivery Terms of service Refund & returns Get in touch Address 820 Nicholas Blvd, Elk Grove Village, IL 60007, USA Email support@neehome.com © 2026 neehome . All rights reserved. VISA AMEX DISCOVER PayPal Menu Categories Sheds Gazebos pergolas Lawn Mowers Swing Sets & Playsets Shop Home Shop About Us Contact Us Shopping cart Close Shop Wishlist 0 items Cart My account

Website policies

https://neehome.com/privacy-policy/

Last checked: 10/28/2026, 10:46:31 PM UTC

Privacy Policy &8211; neehome Nee Home Privacy Policy Last updated: September 2026 This policy explains what personal information neehome collects, why we collect it, and what we do with it when you browse our site, place an order, or contact us about our products or support. About NeeHome NeeHome offers home, outdoor, lawn and garden products, including generators, sheds, gazebos, pergolas, lawn mowers, swing sets and playsets. Product preparation, delivery and warranty arrangements may vary by item. Generators Sheds Gazebos & pergolas Lawn mowers Swing sets & playsets Contents 1. Information we collect 2. How we use it 3. Sharing and disclosure 4. Data security 5. Cookies and tracking 6. Third-party services 7. Your privacy rights 8. How long we keep data 9. Children's privacy 10. International transfers 11. Changes to this policy 12. Contact us 1. Information we collect Information you give us When you place an order, open an account, or contact us about a product, we may collect: Contact details Name Email address Phone number Delivery address Billing address Account details Username and password Order history Product model, serial number or other identifying details, where applicable Warranty or registration records, where applicable Communication preferences Order details Items purchased and amounts Order and delivery dates Delivery instructions or property-access notes, where needed for delivery Returns and warranty claims Technical details IP address Browser and device type Operating system Pages viewed and time on site Information collected automatically Our site may use cookies and similar technologies to record, depending on the tools enabled: Site usage: pages visited, time spent, and navigation paths Device information: device type, browser version and screen size Approximate location: which may be derived from your IP address and used for site functionality or delivery estimates where applicable Performance data: page load times and error reports 2. How we use it Processing and delivering orders Processing your order and taking payment Arranging parcel, freight or other delivery appropriate to the item Helping with product, model or serial-number questions where relevant Handling returns, delivery issues, damage claims and warranty matters where applicable Communication Order confirmations, dispatch notices and delivery updates Answering questions about machines, parts and access requirements Marketing emails about stock and seasonal offers — only if you opted in , and you can unsubscribe from any of them Running the business Preventing fraudulent orders and chargebacks Keeping accounting and tax records as the law requires Understanding which products and pages people are interested in, so we can improve the store Why we ask about your property Some large or bulky items may require freight delivery. Where needed, we may ask about access to your address or delivery restrictions so we can help arrange delivery. 3. Sharing and disclosure We do not sell or rent your personal information. We share it only in these situations: Service providers Payment processors: to take payment securely Couriers and freight carriers: your name, address and phone number, so they can deliver and call ahead Manufacturers: relevant order or product details, where needed to support warranty registration or claims Email and website providers: to send order emails and run the store When the law requires it To comply with a court order, subpoena or lawful government request To investigate fraud or protect our legal rights To enforce our terms of service If the business changes hands If NeeHome is sold or merged, customer information may transfer to the new owner. We will give you notice if that happens. 4. Data security Overstating security is itself a misrepresentation, so remove anything below that isn't true of your setup. Encryption in transit: the site runs over HTTPS, so data sent between your browser and us is encrypted Payment handling: card details go directly to our payment processor and are not stored on our servers Access limits: only staff who need customer data to do their job can reach it Hosting: our store runs on managed hosting with the provider's standard security and backup arrangements No system is completely secure. We cannot guarantee that information sent over the internet is safe from interception, but we take reasonable steps to protect what we hold. If a breach affects your data, we will notify you as required by law. 5. Cookies and tracking Essential Needed for the site to work — keeping items in your cart, staying logged in, and completing checkout. These can't be switched off. Performance Tell us which pages get visited and where people get stuck, so we can fix problems. Functional Remember preferences like your region so you don't re-enter them. Marketing Used to measure advertising and show relevant ads. You can block or delete cookies in your browser settings. Blocking essential cookies will stop the cart and checkout from working. 6. Third-party services Analytics: to understand site traffic and which products people look at Payment processing: to take card and wallet payments Email delivery: to send order and marketing emails Live chat: to answer questions during opening hours Reviews: to collect and display verified customer reviews Each of these has its own privacy policy governing how it handles your data. We recommend reading them. 7. Your privacy rights Depending on where you live, you may have some or all of the following rights. Residents of California and several other US states have specific statutory rights; if you're in the EU or UK, the GDPR applies. Access and portability Ask for a copy of the personal information we hold about you Ask how and why we process it Receive it in a portable format Correction and deletion Correct information that's wrong or out of date Ask us to delete your information, subject to records we must keep by law (tax and warranty