This site scores 68/100 with medium confidence. Customers rate it 4.5/5 on Trustpilot (262 reviews). Refund terms were collected; check their source and date.
"The research agent places this store at 68/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
medium confidence estimate
pawsylabs.com
This site scores 68/100 with medium confidence. Customers rate it 4.5/5 on Trustpilot (262 reviews). Refund terms were collected; check their source and date.
Estimated trust score / 100
Caution advised
The research agent places this store at 68/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.
Information checked: 11/6/2026, 4:26:50 PM UTC. Report saved: 11/6/2026, 4:26:50 PM UTC.
We could read 9 sources for this report. Confidence in the score: medium. Downloading this report does not check the website again.
What this means for you
"The research agent places this store at 68/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
Trust
45/100PawsyLabs maintains a transparent physical address and contact methods (email/phone). However, its refund policy includes stringent 'verification' requirements that limit direct, no-questions-asked returns. The business also employs aggressive subscription practices that some customers report as difficult to manage. Note: Third-party flagging for 'suspicious' status is acknowledged, though not directly quoted here.
Customer feedback
85/100The company has a polarized review profile. While some customers praise prompt, effective support, a recurring and significant complaint involves difficulties in cancelling subscriptions and persistent charges after cancellation attempts. This suggests a mixed customer experience where service success depends on the specific support representative or user experience with the management portal.
Credibility
50/100The business provides clear legal identification as Elevator LLC, with a verifiable Delaware registration. It maintains an active web presence and is transparent about its business structure. However, there is no independent validation of its 'vet-formulated' or 'third-party tested' product claims, and the domain's association with external security warnings detracts from its overall professional credibility.
Before you decide
The customer picture
Trustpilot: 4.5/5 from 262 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.
trustpilot: 4.5/5 from 262 reviews
This is a customer rating for the matched listing. Last checked: 11/6/2026, 4:25:43 PM UTC.
https://www.trustpilot.com/review/pawsylabs.com
What we could not confirm, and where to read more
- Reddit discussions: This part of the check was not run.
- Google business listing: We could not confidently connect a result to this exact website.
- Google review comments: This part of the check was not run.
- Other web sources: We could not confidently connect a result to this exact website.
- Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
- The score is an estimate, not a guarantee. Missing information is not evidence of a scam.
Domain registration record
https://rdap.verisign.com/com/v1/domain/pawsylabs.com
Last checked: 11/6/2026, 4:25:14 PM UTC
The domain was registered on February 21, 2026. Its registration company is NameCheap, Inc.. Registration does not confirm that a business is trustworthy.
Website information
https://pawsylabs.com/pages/about
Last checked: 11/6/2026, 4:26:35 PM UTC
About PawsyLabs Skip to content → FREE SHIPPING OVER $54 · 90-DAY MONEY-BACK GUARANTEE Our mission Treating the cause, not the symptom. PawsyLabs exists for one reason: most chronic dog symptoms are misdiagnosed. We help owners get to the root, and give their dogs back the years they were missing. 4.7/5Average rating 55,000+Happy dog parents 90-daySatisfaction guarantee Vet-formulatedDeveloped with veterinary input Our story Why we built PawsyLabs. Chapter 01 The same pattern, over and over Chronic itching that wouldn’t quit. Restless nights. Gut trouble that came and went. Owners were told to manage the symptom, rarely the cause. The more we dug in, the clearer it got: gut health kept coming up as the missing piece. So that’s where we started building. Chapter 02 A formula built to rebuild We developed our own formula around a cleanse-then-rebuild approach: ten botanical actives that target an unbalanced gut, paired with a postbiotic blend (L. plantarum, L. acidophilus, B. lactis and L. reuteri) to help restore it afterward. It’s produced in GMP-certified facilities, with every batch third-party tested before it ships. Ingredients Pumpkin seed Marshmallow root Ginger root Fennel seed Black walnut hull Oregon grape root Olive leaf Clove Goldenrod Wormwood root Postbiotic blend Chapter 03 Where we are today Today the Gut Check is open to anyone: a minute of questions to match your dog to the right formula. Every order ships backed by our 90-day satisfaction guarantee. The goal hasn’t changed: treat the cause, not just the symptom. What we stand for Four principles, no exceptions. Every formula, every protocol, every line of copy on this site is filtered through these. Root cause, not symptom We don’t sedate, suppress, or mask. Every formula targets the underlying biology: the gut, the microbiome, the inflammation driving the symptom in the first place. Made properly or it doesn’t ship Produced in GMP-certified facilities. Every batch is third-party tested before it goes out the door. A real 90-day guarantee Not satisfied within 90 days of delivery? Contact us and we’ll work with you to make it right. See our Refund Policy for the full details. Straight answers Every ingredient sourced and disclosed. If we can’t back a claim up, we don’t make it. The company Who you’re buying from PawsyLabs is operated by Elevator LLC (registered in Newark, Delaware, United States). We develop our own formulas in-house and have them produced in GMP-certified facilities, with every batch third-party tested before it ships to you. Questions about an order, a subscription, or anything else? Reach us anytime at help@pawsylabs.com or via our Contact page. We reply within 24 hours. Want to see the protocol in action? Take the Gut Check. A minute of questions and we’ll match your dog’s symptoms, age and size to the formula that fits. Take the Gut Check What would you most like to help your dog with? Tap up to 3 Scooting, worms or eating grass Itching, scratching or licking Tummy trouble or loose stools Stress, anxiety or restlessness Continue Gut-health tips, straight to your inbox Simple advice for your dog and news on new products. Unsubscribe anytime. Natural solutions for your dog's health. Vet-formulated supplements that target the root cause. Shop All products Support Contact UsFAQTrack Your OrderManage subscription Learn Privacy PolicyRefund PolicyShipping PolicyTerms of ServiceAbout United States · USD $ © 2026 PawsyLabs · pawsylabs.com Elevator LLC (dba PawsyLabs) · 254 Chapman Rd, Ste 208 24453, Newark, Delaware 19702, United States · help@pawsylabs.com These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. It is a nutritional supplement, not a medication. Always consult your veterinarian before use, especially if your dog is pregnant, nursing, or taking medication. Individual results may vary. Choosing a selection results in a full page refresh. Opens in a new window.
Customer review source
https://www.trustpilot.com/review/pawsylabs.com
Last checked: 11/6/2026, 4:25:43 PM UTC
Trustpilot listing for pawsylabs.com. TrustScore: 4.5/5. Total reviews: 262. Saved 8 recent review excerpts; these are customer opinions, not verified facts or a representative sample. Review excerpt: I originally purchased two bottles of PawsyLabs products for my dog. I did not intend to sign up for an ongoing subscription. Despite contacting customer support several times and requesting cancellation, payments have continued to be taken from my account. I find this very disappointing and frustrating. Customers should not have to repeatedly request cancellation or deal with unexpected charges. I would like PawsyLabs to cancel my membership immediately, stop all future charges, review the payments taken after my cancellation requests, and issue a refund where applicable. I hope the company i Review excerpt: The support was excellent. They emailed me back promptly and fixed the problem straight away. It is by far the best customer service I have ever received. Review excerpt: Easy to work with company, very friendly, & prompt responses to any concerns. Review excerpt: I have purchased a few products now from this company and could not be happier with this latest purchase.... the doggie seat cover! It's beautiful... we love it!! We bought the tan and wheat colored cover. This one delivers! It elevates the back seat and our pup loves her new space! It's lovely and comfy. Review excerpt: I want to thank Christian for the prompt response to my individual concerns with both of my service animals, I think all of us are different and results are different and it is good just to pause and breathe and thank you once again for your personal response and prompt attention in this matter and look forward to working with you again very soon. Review excerpt: My problem was resolved asap The calming capsules are brilliant and work really well. I am just starting the gut medication. So will let you know may be in a couple of weeks or so. 🐾 Review excerpt: Ordered a bag of the salmon chews from PawsyLabs and they showed up in three days, my dog went nuts for them and his coat looks a little shinier already. Review excerpt: Had a terrible time canceling because they kept referring me to a site that did not work “easily” as they kept claiming. Eventually they cancelled my subscription for me.
Website policies
https://pawsylabs.com/policies/refund-policy
Last checked: 11/6/2026, 4:26:35 PM UTC
Refund policy On this page7 At PawsyLabs, our priority is your satisfaction. If there’s an issue with your order, please contact us first — we’ll work with you to find the best solution. 1\. 90-Day Satisfaction Guarantee (PawsyLabs Policy) We offer a 90-day satisfaction guarantee starting from the day your order is delivered. If you are not satisfied, please contact us within 90 days at help@pawsylabs.com. To protect customers and prevent misuse, all requests under this guarantee are subject to verification. Depending on the situation, we will propose the most appropriate solution. Important: Please do not send items back unless we have confirmed your return request and provided a return address. Items sent without authorization may not be accepted. 2\. Damaged, Defective, or Wrong Item (Report within 2 calendar days) Please inspect your order upon delivery. If your item is defective, significantly damaged, or you received the wrong item, contact us within 2 calendar days of delivery at help@pawsylabs.com. To help us resolve this quickly, please include: A clear photo of the product A clear photo of the packaging (We may request additional photos or video when needed.) How we resolve it: Packaging damaged, product OK: we provide a one-time 10% discount code for a future order. Significant product damage: we may send a replacement after verification. Collar/Pendant: significant damage includes tears or broken/failed attachment/loop areas. Spray: significant damage includes leakage or a crack in the bottle/sprayer. Wrong item received: we will send the correct item. You may keep the incorrect item. 3\. Returns (If Approved) If a return is required for your case, we will provide return instructions by email. Return addresses may differ depending on your delivery region. The return address is provided only after your return request has been approved, to prevent unauthorized returns and ensure your return can be verified. Condition of returned items: Returned items must be in good condition. If an item is broken, missing parts, or otherwise not in reasonable condition, the return may be refused. Sprays / liquids: For safety and transport reasons, opened spray products are not eligible for return unless they are defective or damaged on arrival. 4\. Tracked Return Shipping (Required) If a return is approved, the customer is responsible for arranging the return shipment unless the item is defective or incorrectly delivered. Tracked shipping is required. Returns without trackable proof of shipment cannot be verified and may not be eligible for a refund. 5\. Refunds If a refund is approved, we will initiate the refund within 1 business day after approval. The time it takes for the funds to appear in your account depends on your payment method and bank/payment provider. 6\. EU & UK — Right of Withdrawal (Statutory Rights) If your order is delivered to an EU member state or the United Kingdom, you may have a legal right to cancel your online purchase within 14 days of delivery without giving a reason. This policy does not limit your statutory rights. To request a withdrawal/cancellation, contact help@pawsylabs.com and we will provide the applicable instructions. 7\. Product Use, Health & Liability Disclaimer PawsyLabs products are intended for general pet use only and are not a medical device or a substitute for veterinary advice. Every pet is different, and reactions may vary. If your pet shows any signs of discomfort, irritation, redness, itching, swelling, vomiting, lethargy, or any adverse reaction, discontinue use immediately and contact a veterinarian. To the fullest extent permitted by applicable law, PawsyLabs (including its owners, employees, and affiliates) shall not be liable for any injury, illness, allergic reaction, loss, damage, or costs (including veterinary bills or other financial expenses) arising from or related to the use or misuse of our products. Nothing in this policy limits or excludes liability where such limitation or exclusion is not permitted by law, and your statutory rights remain unaffected. Contact Elevator LLC (PawsyLabs) 254 Chapman Rd, Ste 208 24453 Newark Delaware 19702 United States Email: help@pawsylabs.com Phone: +1 888 855 4129 Questions about this policy? Our team replies to every email within 24 hours, 7 days a week. Write to help@pawsylabs.com, or call a real person on our team. Contact us Call +1 888 855 4129 Phone: 9AM–6PM Central Time (CT). Gut-health tips, straight to your inbox Simple advice for your dog and news on new products. Unsubscribe anytime. Natural solutions for your dog's health. Vet-formulated supplements that target the root cause. Shop All products Support Contact UsFAQTrack Your OrderManage subscription Learn Privacy PolicyRefund PolicyShipping PolicyTerms of ServiceAbout United States · USD $ © 2026 PawsyLabs · pawsylabs.com Elevator LLC (dba PawsyLabs) · 254 Chapman Rd, Ste 208 24453, Newark, Delaware 19702, United States · help@pawsylabs.com These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. It is a nutritional supplement, not a medication. Always consult your veterinarian before use, especially if your dog is pregnant, nursing, or taking medication. Individual results may vary. Choosing a selection results in a full page refresh. Opens in a new window.
Website information
https://pawsylabs.com/
Last checked: 11/6/2026, 4:26:35 PM UTC
PawsyLabs™ | Science-Backed Natural Supplements for Dogs Skip to content → FREE SHIPPING OVER $54 · 90-DAY MONEY-BACK GUARANTEE Loved by 55,000+ dog parents Fewer itches. More zoomies. Plant-powered supplements that go after what’s actually bugging your dog, from the gut out. Shop allTake the Gut Check Vet-formulatedDeveloped with veterinary input, dosed for dogs. Plants, not poisonBotanicals and a postbiotic blend. No harsh chemicals. Nothing hiddenEvery active named on the label, with what it does. 90-day promiseNot the right fit? We’ll make it right. What’s going on with your dog? Start with what you’re seeing. We’ll point you to the formula made for it. The butt scoot Gut & parasite The 3am lick-a-thon Itch & allergy Thunder? doorbell? doom. Calm The slow-mo stairs Hip & joint The dandruff era Skin & coat Just keeping them great Daily multi Our bestsellers Shop all products Bestseller Liquid drops · gut & parasite Parasite Cleanse Drops 11 botanicals and a postbiotic blend, dosed by weight, once a day. $49.99 Regular price $69.99 Save 28% Shop now: Parasite Cleanse Drops Soft chews · itch & allergy Allergy Support Itching that starts in the gut needs to be fixed in the gut. $36.99 Shop now: Allergy Support Soft chews · skin & coat Skin & Coat A dull coat is a skin problem. Conditioner won’t reach it. $34.99 Shop now: Skin & Coat Soft chews · daily Multivitamin One chew instead of four jars. $35.49 Shop now: Multivitamin What’s inside the bestseller 11 plants walk into a dog bowl. Pumpkin seed, black walnut and wormwood do the clearing. Marshmallow root, ginger and fennel calm things down. A postbiotic blend helps the gut get back to normal. Tap an ingredient to see what it does. Pumpkin SeedDigestion Marshmallow RootSoothes Ginger RootDigestion Fennel SeedDigestion Black Walnut HullCleanse Oregon Grape RootCleanse Olive LeafImmune CloveCleanse GoldenrodFlush Wormwood RootCleanse Postbiotic BlendGut flora Get the drops · $49.99Take the Gut Check In every bottle o ents use PawsyLabs 11active ingredients in the drops 4postbiotic strains for the gut 90 daysto love it, or we make it right Dog parents are talking Real reviews from some of our 55,000+ dog parents. Read more reviews on Trustpilot Stopped scratching + chewing After taking for a few days my dog suddenly passed lots of mucous followed by worms. It certainly worked to clear her of worms that I didn’t know she had. There is a lot less scratching now + the chewing has stopped. Vet was going to do skin scrapes to check for mites, which she now doesn’t need doing CaroleAug 2026 The pawsy labs works great The pawsy labs works great. She stopped licking paws. Scooting. Etc. Her tummy settled down great no more rumbling squiking noises. And going off her food for days. She is more lively. Eyes look brighter. And genuinely happy in herself. Some nasty things came out of her. Thankyou from me and pop’s Joan PicklesSep 2026 All questions answered promptly All questions answered promptly. Dogs are handling the parasite cleanse with no issues. It has helped a lot with my Australian cattle dog butt scooting and itchy back. I see less licking of the paws of my Frenchies. All in all I’m very satisfied with the outcome. Colleen NewellAug 2026 She is not scooting anymore or licking… She is not scooting anymore or licking her paw anymore. She seems to be happier now. I’m happier too. Donna WilliamsonAug 2026 Not sure where to start? Answer a few quick questions about your dog and get a plan matched to what they actually need. Take the Gut Check What would you most like to help your dog with? Tap up to 3 Scooting, worms or eating grass Itching, scratching or licking Tummy trouble or loose stools Stress, anxiety or restlessness Continue Questions, answered Can’t find what you’re looking for? See the full FAQ or talk to our team. How long until I see a difference? Most owners notice the first changes in week 1 or 2: less scooting, firmer stools, less paw licking. Gut health builds with daily use, so give it the full 90 days before you judge. How do I give the drops? Add the drops to your dog’s food once a day, dosed by weight: Under 10 lbs0.5 mL 10–35 lbs1 mL 35–75 lbs2 mL Over 75 lbs3 mL A bottle holds 60 mL, so it lasts about 60 days for a 10–35 lb dog and less for bigger dogs. Can I give more than one supplement at a time? Yes. The drops are a daily food topper and can be given alongside other supplements. If your dog takes prescription medication, check with your vet before adding anything new. Is it safe for puppies, seniors or pregnant dogs? The drops are suitable for dogs from 12 weeks old, including seniors. They’re not recommended for pregnant or nursing dogs, or for dogs with a known tree-nut allergy, because the formula contains black walnut. If your dog has a health condition or takes medication, check with your vet first. How does the 90-day promise work? You have 90 days from delivery. If you’re not happy, email help@pawsylabs.com with your order number and we’ll work out the best solution with you. Gut-health tips, straight to your inbox Simple advice for your dog and news on new products. Unsubscribe anytime. Natural solutions for your dog's health. Vet-formulated supplements that target the root cause. Shop All products Support Contact UsFAQTrack Your OrderManage subscription Learn Privacy PolicyRefund PolicyShipping PolicyTerms of ServiceAbout United States · USD $ © 2026 PawsyLabs · pawsylabs.com Elevator LLC (dba PawsyLabs) · 254 Chapman Rd, Ste 208 24453, Newark, Delaware 19702, United States · help@pawsylabs.com These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. It is a nutritional supplement, not a medication. Always consult your veterinarian before use, especially if your dog is pregnant, nursing, or taking medication. Individual results may vary. Choosing a selection results in a full page refresh. Opens in a new window.
Website policies
https://pawsylabs.com/policies/shipping-policy
Last checked: 11/6/2026, 4:26:35 PM UTC
Shipping policy On this page10 At PawsyLabs, we do our utmost to ship your order quickly, safely, and carefully. Below you'll find our shipping and tracking information for all orders. 1\. Shipping destinations While we currently advertise mainly in Australia (AUS), United States (USA), New Zealand (NZ), United Kingdom (UK), and Canada (CA), customers from other supported destinations can also place orders if shipping is available at checkout. We group destinations into the following regions: Our five main markets Australia, Canada, New Zealand, United Kingdom, United States All other destinations Albania, Austria, Bosnia & Herzegovina, Brazil, Croatia, Cyprus, Czechia, Denmark, France, Germany, Greece, Hong Kong SAR, Hungary, Ireland, Italy, Kosovo, Latvia, Luxembourg, Netherlands, Poland, Portugal, Qatar, Serbia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Türkiye, United Arab Emirates If your country is not available at checkout, we are currently unable to ship to that destination. 2\. Processing time Orders are shipped within 1 business day. We ship on Monday-Saturday. Orders placed on Sunday are processed the following Monday. Once your order ships, you will receive a shipping confirmation email with your tracking number. 3\. Shipping rates (customer contribution) Shipping costs are based on your destination and order value, and are always shown at checkout. All prices are in US dollars (USD). For smaller orders, customers may pay a shipping contribution at checkout. This contribution helps cover part of the shipping cost on low-value orders. Australia, Canada, New Zealand, United Kingdom, United States Orders $54.00 and up (subtotal after discount): FREE Orders $0.00-$53.99 (subtotal after discount): $6.99 All other destinations Orders $54.00 and up (subtotal after discount): FREE Orders $0.00-$53.99 (subtotal after discount): $8.99 4\. Estimated delivery time Estimated delivery time is 7-14 business days after shipment. Please note: delivery times can vary due to local carriers, customs processing, peak seasons, and weather disruptions. 5\. Tracking your order You can track your order at: Your tracking number is provided as soon as your order ships. Tracking updates may take 24-48 hours to appear after shipment. 6\. Customs & import fees International shipments may be subject to customs duties, taxes, or import fees. Where applicable, these charges are typically determined by local authorities and are outside our control. For that reason, any customs or import charges are the customer's responsibility. These charges are separate from the shipping cost shown at checkout, so an order that shipped free can still attract them. Customs processing can also cause delays that are not included in estimated delivery times. 7\. Delays & "no tracking updates" If your tracking shows no updates for more than 14 days, please contact us at help@pawsylabs.com so we can investigate and assist you. 8\. Delivered but not received If tracking shows "Delivered" but you have not received your package, please contact help@pawsylabs.com. We may need to request proof of delivery from the courier. This process helps prevent misuse and ensures we can confirm whether the package arrived. We appreciate your understanding while we verify the delivery outcome. 9\. Wrong address / returned to sender (RTS) After an order has shipped, we are unable to change the delivery address. If a package is returned to the sender due to an address issue or unsuccessful delivery, we can arrange a reshipment, but the customer will need to cover the reshipping cost. Please note: the reshipping cost is based on the actual carrier reshipping fee for the destination and may differ from the shipping contribution shown at checkout for low-value orders. Our support team will confirm the exact reshipping cost before reshipping. 10\. Contact Questions about shipping or tracking? Contact us at: help@pawsylabs.com Elevator LLC (PawsyLabs) 254 Chapman Rd, Ste 208 24453 Newark Delaware 19702 United States Email: help@pawsylabs.com Phone: +1 888 855 4129 Questions about this policy? Our team replies to every email within 24 hours, 7 days a week. Write to help@pawsylabs.com, or call a real person on our team. Contact us Call +1 888 855 4129 Phone: 9AM–6PM Central Time (CT). Gut-health tips, straight to your inbox Simple advice for your dog and news on new products. Unsubscribe anytime. Natural solutions for your dog's health. Vet-formulated supplements that target the root cause. Shop All products Support Contact UsFAQTrack Your OrderManage subscription Learn Privacy PolicyRefund PolicyShipping PolicyTerms of ServiceAbout United States · USD $ © 2026 PawsyLabs · pawsylabs.com Elevator LLC (dba PawsyLabs) · 254 Chapman Rd, Ste 208 24453, Newark, Delaware 19702, United States · help@pawsylabs.com These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. It is a nutritional supplement, not a medication. Always consult your veterinarian before use, especially if your dog is pregnant, nursing, or taking medication. Individual results may vary. Choosing a selection results in a full page refresh. Opens in a new window.
Website policies
https://pawsylabs.com/policies/terms-of-service
Last checked: 11/6/2026, 4:26:35 PM UTC
Terms of service On this page27 Last updated: June 14, 2026 Overview Welcome to PawsyLabs! The terms “we”, “us” and “our” refer to Elevator LLC, the company that operates the PawsyLabs store and website (“PawsyLabs”), including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). PawsyLabs is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. Section 1 – Access and Account By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person. Section 2 – Our Products We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis. Section 3 – Product Use, Health & Safety Disclaimer PawsyLabs products are intended for general pet use and routine prevention support. They are not a medical device and not a substitute for professional veterinary advice, diagnosis, or treatment. Every pet is different and results may vary. Always read product labels and instructions before use. If your pet shows any signs of discomfort, irritation, redness, itching, swelling, vomiting, lethargy, or any adverse reaction, discontinue use immediately and contact a veterinarian. If you believe your pet is experiencing a medical emergency, seek veterinary care right away. Section 4 – Orders When you place an order, you are making an offer to purchase. PawsyLabs reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until PawsyLabs confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as PawsyLabs may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export. Section 5 – Prices and Billing Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any. Section 6 – Shipping and Delivery Shipping methods, processing times, and estimated delivery windows are described in our Shipping Polic
Website information
https://pawsylabs.com/pages/contact
Last checked: 11/6/2026, 4:26:35 PM UTC
Contact PawsyLabs | Customer Support & Order Help Skip to content → FREE SHIPPING OVER $54 · 90-DAY MONEY-BACK GUARANTEE Help center how can we help you? Get answers to common questions, track your order, or reach our team directly. We’re here for you and your pup. Email usBrowse FAQs Track your order Enter your order number to see where your parcel is. Track order Email us We reply within 24 hours, 7 days a week. help@pawsylabs.com Copy Give us a call Speak with a real person on our team, 9AM–6PM Central Time (CT). +1 888 855 4129 Copy Outside those hours? Email us and we’ll reply within 24 hours. frequently asked questions Subscription & account How do I cancel my subscription? We make it easy! Cancel anytime yourself in the PawsyLabs Portal, or email us and we’ll get it sorted. Please include your order number or the email used at checkout so we can find your account quickly. Email us → Why am I receiving orders I didn’t authorize? This almost always means an active subscription is renewing on schedule. Open your PawsyLabs Portal to see your next billing date and pause or cancel in one click. Still unsure? Email us and we’ll explain it. Email us → The Portal says I don’t have a subscription, but I’m still being charged? That usually means the subscription sits under a different email than the one you logged in with. Email us from the address on your order and we’ll locate it and fix it for you. Email us to fix it → How do I update my frequency, products, or address? Change everything yourself in the PawsyLabs Portal: delivery frequency, the products in your plan, and your shipping address. Updates apply to your next order. How do I skip my next shipment? Skip your next order in one click inside the PawsyLabs Portal. We’ll jump straight to the following cycle and you won’t be charged for the skipped one. Order & shipping When will my order be shipped? Orders ship within 1 business day, Monday to Saturday. Orders placed on Sunday ship the following Monday. You’ll get a confirmation email with tracking the moment your parcel leaves our facility. How long does shipping take? Estimated delivery is 7–14 business days after shipment, depending on your location. Local carriers, customs, peak seasons and weather can add a few days. Track my order → How can I track my order? Enter your order number and email on our Track Your Order page and you’ll see the latest delivery status. Track my order → Can I cancel or change my order after placing it? We pack fast! If it hasn’t shipped yet, email us right away with your order number and we’ll do our best to update or cancel it before it leaves. Email us now → Do you ship internationally? Yes. We ship to the US, Canada, the UK, Australia and New Zealand, plus a range of other countries. If your country is available at checkout, we can ship there. Shipping is free on orders over $54. Where is my order shipped from? Orders are dispatched from our fulfillment center and arrive in plain, protective packaging to keep your supplement safe in transit. Product & safety When is the best time to give it to my dog? Give it with a meal once a day. Mixing it into food helps absorption and makes it easy for picky pups. Consistency matters more than the exact time of day. What’s the recommended dosage? Dose by your dog’s weight as shown on the label and in your welcome guide. When in doubt, start at the lower end and check with your vet. Not sure? Email us your dog’s weight and we’ll tell you the exact dose. Ask us your dose → Is it safe to give with my dog’s other medication? It’s made from gentle, natural ingredients, but always check with your vet before combining it with prescription medication, especially during ongoing treatment. Is this safe for puppies? Parasite Cleanse Drops are suitable for dogs from 12 weeks old. For our other products, or for younger puppies, check the label and confirm with your vet first. Who should avoid giving this product? If your dog is pregnant, nursing, or has a known medical condition, talk to your vet before starting any new supplement. Parasite Cleanse Drops contain black walnut, so they’re not suitable for dogs with a known tree-nut allergy. Can I take a break or give it on an empty stomach? You can pause any time. We suggest giving it with food rather than on an empty stomach to keep digestion comfortable. How should I store the product? Keep it sealed in a cool, dry place away from direct sunlight. No refrigeration needed. How long until I notice results? Every dog is different. Many owners notice changes within a few weeks of consistent daily use. Give it a full cycle for the best read. Quality & ingredients What ingredients are in PawsyLabs? Parasite Cleanse Drops contain ten botanical actives plus a postbiotic blend: Pumpkin Seed, Marshmallow Root, Ginger Root, Fennel Seed, Black Walnut Hull, Oregon Grape Root, Olive Leaf, Clove, Goldenrod and Wormwood Root, with four postbiotic strains. Every soft chew lists its full formula on the label and product page. Is PawsyLabs gluten-free? Allergen-free? Our formulas are made without common fillers. Check the label for the full allergen statement. Parasite Cleanse Drops contain black walnut (a tree nut). If your dog has a known sensitivity, email us the ingredient you’re worried about and we’ll confirm. Ask about an ingredient → Where does this product come from? It’s formulated to strict quality standards and produced in audited facilities so every batch is consistent and safe. Are your products FDA approved? Dietary supplements aren’t FDA-approved as a category, but ours are made in FDA-registered, GMP-compliant facilities and held to rigorous quality controls. Is the product third-party tested? Yes. Batches are third-party tested so what’s on the label is what’s in the bottle, with nothing hidden. Returns & pricing What is your return policy? We offer a 90-day satisfaction guarantee from the day your order is delivered. If you’re not happy, email help@pawsylabs.com with your o
Website policies
https://pawsylabs.com/policies/privacy-policy
Last checked: 11/6/2026, 4:26:35 PM UTC
Privacy policy On this page16 Last updated: January 12, 2026 PawsyLabs (operated by (PawsyLabs), “we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products and services (together, the “Services”) to provide you with a curated shopping experience. Our store is hosted on Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit, use, or make a purchase through the Services, or when you communicate with us. If there is a conflict between our Terms and this Privacy Policy, this Privacy Policy controls only with respect to the collection, processing, and disclosure of personal information. By using the Services, you acknowledge that you have read and understood this Privacy Policy. 1\. Who We Are (Data Controller) For the purposes of applicable data protection laws (including the GDPR where applicable), the data controller is: Elevator LLC (PawsyLabs) 254 Chapman Rd, Ste 208 24453 Newark Delaware 19702 United States Email: help@pawsylabs.com 2\. What We Mean by “Personal Information” “Personal information” means information that identifies you or can reasonably be linked to you (directly or indirectly). It does not include information that has been anonymized or de-identified so it cannot reasonably be linked to you. 3\. Personal Information We Collect Depending on how you interact with the Services, we may collect the following categories of personal information: A. Contact & order details Name, email address, phone number (if provided) Billing address and shipping address Order details (products purchased, order number, timestamps) B. Payment information Payment method and transaction details (e.g., payment confirmation, partial card details where provided by payment processors) Note: Payment processing is handled by Shopify and/or payment providers. We do not store full payment card numbers ourselves. C. Account information (if you create an account) Username, password (stored and managed via Shopify), preferences and settings D. Customer support communications & evidence Messages you send to us (for example: support inquiries) Photos, videos, and screenshots you share with us (for example: photos of the product and packaging, or tracking screenshots) to help verify and resolve an issue E. Device, usage & technical data IP address, device identifiers, browser type, network information Pages viewed, clicks, browsing actions, timestamps, and how you interact with the Services F. Reviews & user-generated content (if you post it) Content you submit (such as product reviews) and associated metadata G. Inferences We may generate inferences based on your activity (for example, product preferences) to improve the Services and (where permitted) personalize your experience. 4\. Sources of Personal Information We collect personal information from: Directly from you (e.g., checkout, account creation, support emails, reviews) Automatically (e.g., via cookies and similar technologies when you browse) Shopify and service providers acting on our behalf (e.g., payments, analytics, hosting, customer support tools) Logistics and delivery partners (e.g., shipment status and delivery confirmations) Marketing/advertising partners (where used and permitted) 5\. How We Use Personal Information We use personal information for the following purposes: A. Provide and operate the Services (contractual necessity) Process payments and complete purchases Fulfill orders, arrange shipping, and provide tracking updates (including via tracking tools) Manage your account (if applicable) Process returns, refunds, replacements, cancellations, and customer requests B. Customer support and issue resolution Respond to your inquiries and provide support Verify and resolve order issues, including investigating delivery issues (e.g., “delivered but not received”) and verifying damaged/defective/wrong-item claims Maintain records of support interactions C. Improve and personalize the Services (legitimate interests / consent where required) Understand how customers use the Services Improve website performance, product offerings, and customer experience Personalize content and recommendations (where applicable) D. Marketing and advertising (consent where required; otherwise as permitted by law) Send marketing communications (e.g., email) where you have opted in or where permitted Show ads and measure campaign effectiveness (including interest-based advertising where enabled) E. Security, fraud prevention, and abuse prevention (legitimate interests / legal compliance) Detect, investigate, and help prevent fraudulent or harmful activity Secure accounts, payments, and the Services Protect customers, the public, and our business F. Legal and compliance purposes Comply with applicable laws, regulations, and lawful requests Enforce our Terms and policies Establish, exercise, or defend legal claims 6\. Cookies and Similar Technologies We and our partners may use cookies, pixels, SDKs, and similar technologies to: Operate the Services (essential functionality) Remember preferences Analyze usage and improve performance Support advertising and measurement (where enabled) Where required by law, we will ask for your consent before placing non-essential cookies. Global Privacy Control (GPC): If your browser/device sends a GPC signal, we will treat it as a request to opt out of certain forms of targeted advertising for that browser/device where required by applicable law and where technically feasible. 7\. How We Disclose (Share) Personal Information We may disclose personal information to third parties for legitimate purposes, including: A. Shopify Our store is hosted on Shopify, and information you submit through the Services is processed by Shopify to help provide and improve the Services. B. Service providers (processors) Vendors who perform services on our behalf, suc
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Last checked: 11/6/2026, 4:25:19 PM UTC
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Last checked: 11/6/2026, 4:25:19 PM UTC
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https://trypawsy.com/collections/all
Last checked: 11/6/2026, 4:25:19 PM UTC
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