Domain registration record

https://rdap.verisign.com/com/v1/domain/penpalshop.com

Last checked: 11/8/2026, 12:48:02 AM UTC

The domain was registered on June 10, 2026. Its registration company is Hosting Concepts B.V. d/b/a Registrar.eu. Registration does not confirm that a business is trustworthy.

Website policies

https://penpalshop.com/refund-returns-policy

Last checked: 11/8/2026, 12:48:34 AM UTC

Refund & Returns Policy Effective Date: November 8, 2026 Introduction Welcome to We value your satisfaction and strive to provide a transparent shopping experience. This policy outlines the conditions under which refunds and returns are processed. Eligibility for Refund and Return The product is defective or damaged upon arrival. The product does not match the description on the Website. The product is the wrong size, color, or model due to our error. Return Process Notification: Contact our team within 14 days via service@penpalshop.com. Details: Provide your order number and clear photos of the issue. Authorization: Wait for our return authorization and shipping instructions. Shipping: Pack securely and ship back within 14 days of authorization. Refund Process Full Refund: Defective/Damaged items Incorrect items sent by us Timeline: Refunds are processed back to your original payment method within 48 Hours after inspection. Restrictions \The following items cannot be returned: Custom or personalized products. Products that have been used or altered. Items missing original packaging or parts. Contact Our Support Email Support service@penpalshop.com Office Address 1325 Burlingame Ave Burlingame, California 94010 By purchasing from our Website, you agree to this Refund & Returns Policy. Contact Us Address: 1325 Burlingame Ave Burlingame, California 94010 Email: service@penpalshop.com Working Hours: Mon–Sat 9:00–18:00 Quick Links Home Contact Us My Account Shipping & delivery Useful Links Cart Return & Refund Policy Terms & Conditions Privacy Policy Newsletter Get E-mail updates about our latest shop and special offers. Copyright © 2026. All Rights Reserved.

Customer review source

https://www.trustpilot.com/review/penpalshop.com

Last checked: 11/8/2026, 12:48:49 AM UTC

Trustpilot listing for penpalshop.com. Total reviews: 0.

Website information

https://penpalshop.com/

Last checked: 11/8/2026, 12:48:34 AM UTC

Pen Pal Shop ) 50% OFF! Hot items selling fast—Grab them before they're gone! Home Shop New pen Gel Pens Cart ) No products in the cart. View cart Checkout Free Shipping On all orders over $40 24/7 Support Our team is here to help Easy Returns 30-day money back guarantee Secure Payments 100% protected checkout New Arrivals Latest Products Just For You \-50% Cross Century II Fountain Pen - Midnight Black ~$189.00~ Original price was: $189.00.$94.50Current price is: $94.50. \-97% Montblanc Meisterstuck Fountain Pen - Traveller (Limited Edition 1924) ~$5,400.00~ Original price was: $5,400.00.$147.00Current price is: $147.00. \-50% Waterman Hmisphre Fountain Pen - Understated Edit Lava Black ~$175.00~ Original price was: $175.00.$87.50Current price is: $87.50. \-50% Sailor Professional Gear Slim Wagashi Japanese Sweets Fountain Pen Set - Manju - 14K Nib - (Limited Edition) ~$295.00~ Original price was: $295.00.$147.50Current price is: $147.50. \-50% Faber-Castell Ambition Fountain Pen - Cinematic White (Limited Edition) ~$88.00~ Original price was: $88.00.$44.00Current price is: $44.00. \-50% On Sale: Lamy AL-Star Fiery FP/RB/BP SET (Special Edition) ~$112.00~ Original price was: $112.00.$56.00Current price is: $56.00. \-50% Waterman Hmisphre Fountain Pen - Understated Edit Metallic Copper Red ~$175.00~ Original price was: $175.00.$87.50Current price is: $87.50. \-97% Visconti Limited Edition Fountain Pen - Maze ~$4,695.00~ Original price was: $4,695.00.$145.00Current price is: $145.00. View All Products Contact Us Address: 1325 Burlingame Ave Burlingame, California 94010 Email: service@penpalshop.com Working Hours: Mon–Sat 9:00–18:00 Quick Links Home Contact Us My Account Shipping & delivery Useful Links Cart Return & Refund Policy Terms & Conditions Privacy Policy Newsletter Get E-mail updates about our latest shop and special offers. Copyright © 2026. All Rights Reserved.

Website policies

https://penpalshop.com/terms-conditions

Last checked: 11/8/2026, 12:48:34 AM UTC

Terms and Conditions Please read these terms carefully before using our services. Section 01 Introduction Welcome to (hereinafter referred to as “the Website,” “we,” “us,” or “our”). These Terms and Conditions govern your use of the Website and the services offered by us. By accessing or using the Website, you agree to be bound by these T&C. If you do not agree, please refrain from using the Website. Section 02 Use of the Website Eligibility: You must be at least 18 years old to use the Website. License to Use: We grant you a limited, non-exclusive license for personal or business purposes, subject to these T&C. Restrictions: You may not use the Website for any illegal or unauthorized purpose or violate any copyright laws. Section 03 Account Creation and Management When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your password. We reserve the right to terminate accounts at any time without prior notice. Section 04 Intellectual Property Rights All content on the Website, including text, graphics, and logos, is owned by us or our licensors. You may not copy, modify, or distribute any content without our express written permission. Section 05 Purchases and Transactions Cancellation Orders can be cancelled anytime before they are shipped. Refunds Refunds are issued to the original payment method, subject to restocking fees. Section 06 Disclaimer and Limitation of Liability We make no warranties regarding the accuracy or reliability of the content. In no event will we be liable for any direct, indirect, or incidental damages arising out of your use of the Website. Contact Us If you have questions about these Terms, reach out to our legal team. Email: service@penpalshop.com Address: 1325 Burlingame Ave Burlingame, California 94010 Last modified: November 8, 2026 Contact Us Address: 1325 Burlingame Ave Burlingame, California 94010 Email: service@penpalshop.com Working Hours: Mon–Sat 9:00–18:00 Quick Links Home Contact Us My Account Shipping & delivery Useful Links Cart Return & Refund Policy Terms & Conditions Privacy Policy Newsletter Get E-mail updates about our latest shop and special offers. Copyright © 2026. All Rights Reserved.

Website policies

https://penpalshop.com/shipping-policy

Last checked: 11/8/2026, 12:48:34 AM UTC

Shipping & Delivery Policy Effective Date: November 8, 2026 Introduction Welcome to This policy outlines how we handle the shipping and delivery of your orders. By shopping with us, you agree to the terms described below. Shipping Methods & Costs Shipping costs are calculated at checkout based on destination and package weight. We offer: Standard Shipping 3-5 business days Days Free Shipping (On eligible orders) 3-5 business days Days Timeline & Order Status Processing Time: Most orders take 48 hours to process before dispatch. Once dispatched, you will receive a tracking number via email. Please note that delivery timelines are estimates and can be affected by customs or carrier issues. International Orders Recipient is responsible for any customs/import fees. Please check local regulations before ordering. Delivery Address Ensure your address is 100% accurate. We cannot be held responsible for losses due to incorrect info. Lost or Damaged Shipments If your shipment is lost or damaged in transit, contact us immediately with your Order Number. We will work with the carrier to provide a replacement or refund. Still have questions? Contact our logistics team: service@penpalshop.com 1325 Burlingame Ave Burlingame, California 94010 By making a purchase, you signify your acceptance of this Shipping & Delivery Policy. Contact Us Address: 1325 Burlingame Ave Burlingame, California 94010 Email: service@penpalshop.com Working Hours: Mon–Sat 9:00–18:00 Quick Links Home Contact Us My Account Shipping & delivery Useful Links Cart Return & Refund Policy Terms & Conditions Privacy Policy Newsletter Get E-mail updates about our latest shop and special offers. Copyright © 2026. All Rights Reserved.

Website information

https://www.penpalshop.com/contact-us

Last checked: 11/8/2026, 12:48:34 AM UTC

Contact Us Address: 1325 Burlingame Ave Burlingame, California 94010 Email: service@penpalshop.com Working Hours: Mon–Sat 9:00–18:00 Quick Links Home Contact Us My Account Shipping & delivery Useful Links Cart Return & Refund Policy Terms & Conditions Privacy Policy Newsletter Get E-mail updates about our latest shop and special offers. Copyright © 2026. All Rights Reserved.

Website policies

https://www.penpalshop.com/privacy-policy

Last checked: 11/8/2026, 12:48:34 AM UTC

Privacy Policy Your privacy is critically important to us. Collection of Personal Information We collect information to provide better services to all our users. This includes: Account Setup Name, email address, and password provided during registration. Transactions Payment details, billing, and shipping addresses for order fulfillment. User Content Username, reviews, or comments you submit to our platform. Tracking Data Cookies and IP addresses to analyze website visits and browser types. How We Use Your Information To fulfill and process your orders. To improve website functionality. To communicate via newsletters/emails. To personalize your marketing experience. Disclosure & Security We may share data with trusted third-party providers for business operations or as required by legal processes. Security Commitment: We take reasonable steps to protect your data, though no method of internet transmission is 100% secure. We strive to use commercially acceptable means to protect your personal information. Your Rights You have the right to access, update, or correct your personal information at any time by contacting our support team. External Links We are not responsible for the privacy practices of other websites linked on our platform. Please read their policies separately. Contact Our Privacy Team For any privacy-related questions, please email us at: service@penpalshop.com 1325 Burlingame Ave Burlingame, California 94010 By using our Website, you signify your acceptance of this Privacy Policy. Last updated: November 8, 2026 Contact Us Address: 1325 Burlingame Ave Burlingame, California 94010 Email: service@penpalshop.com Working Hours: Mon–Sat 9:00–18:00 Quick Links Home Contact Us My Account Shipping & delivery Useful Links Cart Return & Refund Policy Terms & Conditions Privacy Policy Newsletter Get E-mail updates about our latest shop and special offers. Copyright © 2026. All Rights Reserved.