Caution advised

petexpressboston.com

This site scores 67/100 with medium confidence. Customers rate it 4.1/5 on Google (1,011 reviews). Buyers praise: Highly attentive and knowledgeable staff members. Common complaint: Allegations regarding unethical puppy sourcing and welfare. Refund terms could not be verified from the available pages; this does not establish that no policy exists.

"The research agent places this store at 67/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."

67
Estimated trust/ 100
Caution advised

medium confidence estimate

Sponsored
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petexpressboston.com

Caution advised
Website report

This site scores 67/100 with medium confidence. Customers rate it 4.1/5 on Google (1,011 reviews). Buyers praise: Highly attentive and knowledgeable staff members. Common complaint: Allegations regarding unethical puppy sourcing and welfare. Refund terms could not be verified from the available pages; this does not establish that no policy exists.

67

Estimated trust score / 100

Caution advised

The research agent places this store at 67/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.

Information checked: 11/9/2026, 12:00:56 PM UTC. Report saved: 11/9/2026, 12:00:56 PM UTC.

We could read 13 sources for this report. Confidence in the score: medium. Downloading this report does not check the website again.

Domain Age
8417 days (registered 2003-10-23)
Connection security
Certificate not checked
Server Location
Hosting location not checked

What this means for you

"The research agent places this store at 67/100 based on the retrieved evidence. Medium confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."

Trust

40/100

The business maintains a clear corporate identity and physical store presence, and provides explicit policies regarding its breeding and health standards. However, these claims are directly challenged by serious and recurring public allegations regarding animal welfare, which significantly undermines trust in the business's stated ethical practices.

Customer feedback

77/100

The matched google listing shows 4.1/5 from 1011 reviews. Ratings are listing-specific and smaller samples are weighted toward neutral.

Credibility

75/100

The store has an established public review record: 4.1/5 from 1011 reviews on google.

Before you decide

This report does not confirm specific problems, but it cannot guarantee a safe purchase. Check the business and refund terms, and use a payment method with buyer protection.

The customer picture

Google: 4.1/5 from 1,011 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.

google: 4.1/5 from 1011 reviews

This is a customer rating for the matched listing. Last checked: 11/9/2026, 11:59:15 AM UTC.

https://www.google.com/maps/search/?api=1&query=Pet%20Express&query_place_id=ChIJ3bAqLT1944kRLb3YCsbWemo

Common Complaints
• Allegations regarding unethical puppy sourcing and welfare
• Individual allegations of rude or unprofessional management
Common Praises
• Highly attentive and knowledgeable staff members
• Streamlined and seamless adoption process

What we could not confirm, and where to read more

  • Website pages: We could only read part of the available information.
  • Reddit discussions: This part of the check was not run.
  • Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.

Domain registration record

https://rdap.verisign.com/com/v1/domain/petexpressboston.com

Last checked: 11/9/2026, 11:59:09 AM UTC

The domain was registered on October 23, 2003. Its registration company is Network Solutions, LLC. Registration does not confirm that a business is trustworthy.

Website information

https://www.petexpressboston.com/about-us/

Last checked: 11/9/2026, 12:00:37 PM UTC

About Us Get to know Pet Express Boston Serving pets and their families in Boston, Massachusetts with our 2 locations, Pet Express is New England's local family owned and operated pet store. We adore our puppy community and provide the highest standards and the happiest, healthiest puppies in Boston. Our centers are state of the art, crate free, and temperature controlled. We also carry a wide variety of pet products in all our convenient locations. Stop by our Playful Puppy Locations in Boston Braintree, Massachusetts Saugus, Massachusetts Pet Express is proud to be an active participant in our local community and local events. Pet Express Braintree- - (781) 849-7384 - braintree@petexpressboston.com - 250 Granite Street\\ \\ Braintree, MA 02184 Pet Express Saugus- - (781) 233-7383 - saugus@petexpressboston.com - 1201 Broadway\\ \\ Saugus, MA 01906 Store Hours- - Monday10:00 AM – 7:00 PM - Tuesday10:00 AM – 7:00 PM - Wednesday10:00 AM – 7:00 PM - Thursday10:00 AM – 8:00 PM - Friday10:00 AM – 9:00 PM - Saturday10:00 AM – 9:00 PM - Sunday11:00 AM – 6:00 PM Quick Links- - Blog - Pets - Breeds - Our Process - Financing - About Us - Contact Us - Pinogy Corporation & Pet Express Braintree © 2026 - Privacy Policy - Terms of Use

Customer review source

https://www.google.com/maps/search/?api=1&query=Pet%20Express&query_place_id=ChIJ3bAqLT1944kRLb3YCsbWemo

Last checked: 11/9/2026, 11:59:15 AM UTC

The matched Google listing showed 4.1/5 from 1,011 reviews. Saved customer comments (not independently confirmed): Karina was absolutely wonderful to work with. She’s very knowledgeable and made sure we had everything we needed for our new family member home. | Anna helped us to bring our furr baby home.. she’s THE best | Anna was great and very helpful. We are so happy with our second puppy! | Karina did a great job helping us with our new handsome boy. | Karina gave great assistance very happy | Thanks Karina!! | Destiny was amazing to work with! She made getting my mini dachshund, Henny, so easy and answered all my questions along the way. Henny came home happy and healthy. Highly recommend | Jailene was great | Just bought a puppy at pet Express in Braintree ma. Dianne was extremely knowledgeable and helpful in my purchase. Tysm | I've had great experience at pet Express in Braintree store. AnnaThe manager was very professional and very well spoken and explained every detail to me purchasing my new puppy. I highly recommend pet Express | Karina and Dianne were amazing. So helpful and helped us pick out our new baby! | Karina was amazing!! Extremely helpful and made me very confident about my purchase | Karina was great great! | So excited to take our new puppy home! Thanks for everything Dianne | Dianne was awesome. So excited to take our puppy home | Karina was very helpful and professional | Anna was great!! She was very knowledgeable about the pup we bought! We really appreciate her in making this such a smooth process. Excited to take our new pup home! Thank you Anna! | Jailene was a great help for us! | Super satisfied so grateful for Jailene for helping me find the puppy I needed in my life Irwin ✨🐶 | Jailene was amazing, with the purchase of my puppy will definitely come back | Dianne & Kayli were great at explaining everything and very helpful. We are very excited! | Karina was so so helpful, kind and patient !! | Love this place. Karina was very good. She was very insightful. She was very helpful. Very sweet girl. I recommend coming here. | Dianne was amazing she was an great at explaining everything to me about orzo very helpful | Karina was amazing I had a great experience she was great and friendly and made it so comfortable and easy! | Karina was great | Karina was wonderful to work with! :) | Karina was very helpful | Great service. | Excellent experience Anna was great. The process of getting a new family member was super easy | Quick, seamless process. Anna E. helped me throughout the entire process, gave me tons of great information regarding care and services provided. | Jankiya did an amazing job. | Anna and Karina did an excellent job matching me with my puppy! I’m so happy with my little boy and grateful for their help finding him. Bringing home a puppy is such a special moment, and they helped make it even more memorable. Thank you both! | Very kind helpfulAnd informative - kimi | We had been interested in Raven for weeks when we finally came into the store Anna E. Was extremely helpful during it problems in both stores. Then we had to deal with issues with our bank card after my husband had tried to deal with it Anna talked to the bank explaining the issue we had (one of the bank employees had hung up on my husband) everything was taken care of. Anna went above and beyond for us. I am so thankful to her. I will definitely recommend Pet Express and Anna. | Dianne was amazing helping us pick our little furry friend! | All their puppies come from puppy mills. The transport service they use transports sick puppies in deplorable conditions. Puppies are regularly sent up covered in urine and feces with little to no food or water. During one incident 9 puppies overheated and died during a transport...image 9 tiny puppies scared and sick, with no food or water, slowly overheating to death over the course of hours. If you buy a puppy from this place, you are not rescuing the puppy. You are just giving the business more money to continue the cycle of cruelty. Boycott places like this and adopt through shelters instead. | Dianne C, was exceptional in helping my family and I get proper supplies when adopting my dog. | Mary and Abbey from Saugus store and Annna from the Braintree store all helped in this adventure. Mary and Abbey are so knowledgeable regarding the care of the pets the different breeds and overall information of the business etc I trust them completely they very nice people I would recommend them to anyone looking for a pet thank you | So helpful! | Honestly, the manager was so rude and unprofessional, made the store feel like a mill and market. Despite the fact that any pup deserves to be loved and care for she deliberately made Everything transactional. I wanted to get a pup or maybe two, but she made it so cold and nothing but a “$$$” sign. She felt so important to express everything but answering directly the questions I had. To the point I had to repeat myself to her to get a clear answer. I left the store so upset because I wanted to buy a dog and she ruined my experience. My family had purchased a pup years back, this just proves everything that was told to us before was a lie based off what the Manager said to me without knowing who I was. This store sells mislabeled dogs. | Karina was super helpful and nice with getting me everything I needed for my fur baby! | Karina was great ! | The staff is amazing and full of information | Excellent service from Anna! We're in love with Ellablue! Thank you! | Stayed open late just for us to purchase our cute new pup

Customer review source

https://www.trustpilot.com/review/petexpressboston.com

Last checked: 11/9/2026, 11:59:21 AM UTC

Trustpilot listing for petexpressboston.com. Total reviews: 0.

Website information

https://www.petexpressboston.com/

Last checked: 11/9/2026, 12:00:37 PM UTC

ic-fbic-twic-youic-instaic-tiktokic-searchic-cartic-locic-loc-boxic-storeic-useric-phoneic-caret-downic-emailSkip to main content - Pets - Puppies - Breeds - Our Process - Health Guarantee - What's Included with our Puppies - No Puppy Mill Guarantee - Microchip Information - Financing - About Us - Bakery - Pet Express Pets - Career Opportunities - FAQ - Testimonials - Contact Us (781) 233-7383 Your Store: Pet Express Saugus Store Contact - Pets - Pets Puppies - Breeds - Our Process - Our Process Health Guarantee What's Included with our Puppies No Puppy Mill Guarantee Microchip Information - Financing - About Us - About Us Bakery Pet Express Pets Career Opportunities FAQ Testimonials - Contact Us Your Store: Pet Express Saugus Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM Change Store Select store Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM You are being redirected to the cart page to check products' availability. Please select a store. Save Do you want to log out? Logging out will clear your shopping cart on this computer. Logging in again will bring them back. Stay Logged InLog Out New England's Premier Puppy Concierge Pet Express provides the happiest, healthiest puppies in the New England area. From breed selection, pet training and pet products, Pet Express is your go-to puppy expert! MEET OUR PUPPIES Cute Available Puppies! Previous \\ \\ Truman •\\ Male\\ \\ • Shih-Poo\\ \\ • Pet Express Braintree \\ \\ Juju •\\ Female\\ \\ • Mini Goldendoodle 2nd Gen\\ \\ • Pet Express Braintree \\ \\ Cookie •\\ Female\\ \\ • Mini Goldendoodle 2nd Gen\\ \\ • Pet Express Braintree \\ \\ Hunter •\\ Male\\ \\ • Mini Goldendoodle 2nd Gen\\ \\ • Pet Express Braintree \\ \\ River •\\ Male\\ \\ • Mini Goldendoodle\\ \\ • Pet Express Braintree \\ \\ Abby •\\ Female\\ \\ • Te Charlie❤️ Charlie just suited him. He is organized chaos and we love him!! more \- Laura Mylo The best decision I ever made! I purchased him at pet express on 6/22/23 Mylo is my first dog. He i… more \- Mylo Now this is extra cool! I got Guinness (originally 'Dale') a 12-week puppy from Pet Express Saugus in 2020, and he is lovel… more \- Guinness The best addition to our family💛 Anna was so wonderful when we were looking at puppies. As soon as we met “Valentina”, now “Honey”🍯 … more \- Jewelliet Segal Thank you Karina! Steve is home and quite comfy with his new family! Karina was so helpful and knowledgeable. She went through the entire process of purchasing our new … more \- Carrissa Brennan Thank You! WE JUST GOT OUR FIRST PUPPY HER NEW NAME IS NARI and thanks to the wonderful sale associated KARINA… more \- Pablo Miranda Great addition to our lil family. ❤️ We are absolutely in love with Poseiden. He is a great addition to our lil family. ❤️ more \- Sonia Wallace-Vargas Anna was awesome! Anna was awesome! She was easy to talk to, and provided us with all the information we needed for S… more \- Alicia Marie Thanks to all the employees and manager Anna! My experience at pet express was AMAZING, I was able to purchase my puppy a friend. Thanks to all t… more \- J. Torres Thank you Mason, for helping us find our perfect fur-baby! 🐶🐾 Mason is an awesome sales associate! My fiancé and I recently brought home our Dalmatian puppy, and… more \- Rakeysha Pinkston Thank you Mary! I just picked up this amazing Awesome little boy from pet express and I am so happy Mary is great s… more \- Joseph R Vieira This is our second dog from Pet Express. Thank you Melissa ! Melissa was awesome! She was knowledgeable about where the dogs came from, and you could tell she c… more \- Valerie Dayton Thank you Bella for all your help! Bella was amazing, I barely speak English and she helped me understand a lot. Thank you Bella for a… more \- Lucy Heredia Thank you, Alina, for your help! Thank you, Alina, for your help! She was incredibly meticulous and answered every question we had w… more \- Michael D. Lee So Thankful For Pet Express! Thank you Pet Express for all of our babies! In the past 15 years, we have taken home six Pet Expr… more \- Chrissy L. Morty Bought my chihuahua puppy, Morty in April of 2023 and he’s been the perfect addition to complete ou… more \- The McGahan Family Puppy love Went to the saugus store spoke with Mary and a few other workers the experience and knowledge they … more \- C sarro Love my Schnauzer I have purchased 2 other dogs from Pet Express. Just got my 2nd beautiful baby girl mini schnauzer.… more \- Mingoia Family Much joy to us. Bruce is the best birthday present ever. I remember rushing there and praying it wasn't to late to … more \- Michelle and Steve My Alaskan Klee Kai One random day we woke up and decided we wanted to add to our family. Once we seen Ruby, we knew th… more \- Ruby’s forever home ❤️We kept the name Charlie❤️ Charlie just suited him. He is organized chaos and we love him!! more \- Laura Mylo The best decision I ever made! I purchased him at pet express on 6/22/23 Mylo is my first dog. He i… more \- Mylo Now this is extra cool! I got Guinness (originally 'Dale') a 12-week puppy from Pet Express Saugus in 2020, and he is lovel… more \- Guinness Next Share Your Own Pet Story! See All Testimonials × Pet Express Braintree- - (781) 849-7384 - braintree@petexpressboston.com - 250 Granite Street\\ \\ Braintree, MA 02184 Pet Express Saugus- - (781) 233-7383 - saugus@petexpressboston.com - 1201 Broadway\\ \\ Saugus, MA 01906 Store Hours- - Monday10:00 AM – 7:00 PM - Tuesday10:00 AM – 7:00 PM - Wednesday10:00 AM – 7:00 PM - Thursday10:00 AM – 8:00 PM - Friday10:00 AM – 9:00 PM - Saturday10:00 AM – 9:00 PM - Sunday11:00 AM – 6:00 PM Quick Links- - Blog - Pets - Breeds - Our Process - Financing - About Us - Contact Us - Pinogy Corporation & Pet Express Braintree © 2026 - Privacy Policy - Terms of Use

Website information

https://www.petexpressboston.com/about-us/bakery/

Last checked: 11/9/2026, 12:00:37 PM UTC

ic-fbic-twic-youic-instaic-tiktokic-searchic-cartic-locic-loc-boxic-storeic-useric-phoneic-caret-downic-emailSkip to main content - Pets - Puppies - Breeds - Our Process - Health Guarantee - What's Included with our Puppies - No Puppy Mill Guarantee - Microchip Information - Financing - About Us - Bakery - Pet Express Pets - Career Opportunities - FAQ - Testimonials - Contact Us (781) 233-7383 Your Store: Pet Express Saugus Store Contact - Pets - Pets Puppies - Breeds - Our Process - Our Process Health Guarantee What's Included with our Puppies No Puppy Mill Guarantee Microchip Information - Financing - About Us - About Us Bakery Pet Express Pets Career Opportunities FAQ Testimonials - Contact Us Your Store: Pet Express Saugus Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM Change Store Select store Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM You are being redirected to the cart page to check products' availability. Please select a store. Save Do you want to log out? Logging out will clear your shopping cart on this computer. Logging in again will bring them back. Stay Logged InLog Out 1. Home 2. About Us 3. Bakery Bakery Would your pet like a freshly baked treats? Pet Express has them! Freshly made, locally sourced, baked gourmet dog treats Our treats are doggy delicious! They are always fresh and made right here in the USA. Our treats are prepared with tender love and care from the time we hand cut the dough to our one-of-a-kind hand decorating process. They are sure to have your hound howling for more. Made with human grade ingredients, they are the perfect gift for your dog. Our dog treats are FDA approved and have no added sugars or preservatives. There is a reason they say, “These treats look good enough to eat!” Visit any of our locations to pick up some special treats, freshly made for your pet. Pet Express Braintree- - (781) 849-7384 - braintree@petexpressboston.com - 250 Granite Street\\ \\ Braintree, MA 02184 Pet Express Saugus- - (781) 233-7383 - saugus@petexpressboston.com - 1201 Broadway\\ \\ Saugus, MA 01906 Store Hours- - Monday10:00 AM – 7:00 PM - Tuesday10:00 AM – 7:00 PM - Wednesday10:00 AM – 7:00 PM - Thursday10:00 AM – 8:00 PM - Friday10:00 AM – 9:00 PM - Saturday10:00 AM – 9:00 PM - Sunday11:00 AM – 6:00 PM Quick Links- - Blog - Pets - Breeds - Our Process - Financing - About Us - Contact Us - Pinogy Corporation & Pet Express Braintree © 2026 - Privacy Policy - Terms of Use

Website information

https://www.petexpressboston.com/about-us/pet-express-pets/

Last checked: 11/9/2026, 12:00:37 PM UTC

ic-fbic-twic-youic-instaic-tiktokic-searchic-cartic-locic-loc-boxic-storeic-useric-phoneic-caret-downic-emailSkip to main content - Pets - Puppies - Breeds - Our Process - Health Guarantee - What's Included with our Puppies - No Puppy Mill Guarantee - Microchip Information - Financing - About Us - Bakery - Pet Express Pets - Career Opportunities - FAQ - Testimonials - Contact Us (781) 233-7383 Your Store: Pet Express Saugus Store Contact - Pets - Pets Puppies - Breeds - Our Process - Our Process Health Guarantee What's Included with our Puppies No Puppy Mill Guarantee Microchip Information - Financing - About Us - About Us Bakery Pet Express Pets Career Opportunities FAQ Testimonials - Contact Us Your Store: Pet Express Saugus Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM Change Store Select store Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM You are being redirected to the cart page to check products' availability. Please select a store. Save Do you want to log out? Logging out will clear your shopping cart on this computer. Logging in again will bring them back. Stay Logged InLog Out 1. Home 2. About Us 3. Pet Express Pets Want to learn more about Pet Express Pets? PUPPIES KITTENS Pet Express Braintree- - (781) 849-7384 - braintree@petexpressboston.com - 250 Granite Street\\ \\ Braintree, MA 02184 Pet Express Saugus- - (781) 233-7383 - saugus@petexpressboston.com - 1201 Broadway\\ \\ Saugus, MA 01906 Store Hours- - Monday10:00 AM – 7:00 PM - Tuesday10:00 AM – 7:00 PM - Wednesday10:00 AM – 7:00 PM - Thursday10:00 AM – 8:00 PM - Friday10:00 AM – 9:00 PM - Saturday10:00 AM – 9:00 PM - Sunday11:00 AM – 6:00 PM Quick Links- - Blog - Pets - Breeds - Our Process - Financing - About Us - Contact Us - Pinogy Corporation & Pet Express Braintree © 2026 - Privacy Policy - Terms of Use

Website information

https://www.petexpressboston.com/about-us/faq-pet-express-boston/

Last checked: 11/9/2026, 12:00:37 PM UTC

ic-fbic-twic-youic-instaic-tiktokic-searchic-cartic-locic-loc-boxic-storeic-useric-phoneic-caret-downic-emailSkip to main content - Pets - Puppies - Breeds - Our Process - Health Guarantee - What's Included with our Puppies - No Puppy Mill Guarantee - Microchip Information - Financing - About Us - Bakery - Pet Express Pets - Career Opportunities - FAQ - Testimonials - Contact Us (781) 233-7383 Your Store: Pet Express Saugus Store Contact - Pets - Pets Puppies - Breeds - Our Process - Our Process Health Guarantee What's Included with our Puppies No Puppy Mill Guarantee Microchip Information - Financing - About Us - About Us Bakery Pet Express Pets Career Opportunities FAQ Testimonials - Contact Us Your Store: Pet Express Saugus Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM Change Store Select store Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM You are being redirected to the cart page to check products' availability. Please select a store. Save Do you want to log out? Logging out will clear your shopping cart on this computer. Logging in again will bring them back. Stay Logged InLog Out 1. Home 2. About Us 3. FAQ We know you have questions, and we can answer them! Here's some of our Frequently Asked Questions. Do you offer a Warranty? Yes we do! You can check our Health Warranty here. - All Puppies are USDA certified, trained, and inspected Breeders/Dealers. - One Year Health Guarantee (alleviating the cost of treating any contagious illnesses, some restrictions may apply). - All Puppies are Microchipped with Lostmypet.com. - Three Year Hereditary Warranty (protecting you in the case of a genetic problem). - FREE office visit (within 14 days of purchase) with participating veterinarians. - Training Program with mypettrainer.com. - Low cost spay/neutering certificate... and Much More! Are your pets microchipped? Yes! All our pets come pre-microchipped, which means protection for you and for your pet. The Lifetime Microchip Enrollment is $99 and processed at the time of sale for you. We include this fee when we inform you of the puppy's purchase price but it will ring up as a separate line item on your receipt. Do you offer financing? Absolutely! You can apply for credit here. Do you offer other services? Yes! We have a special bakery inside our beautiful stores! You really got to check it out! Always fresh and made right here in the USA. Made with human grade ingredients and 100% wheat, corn, soy free, they are the perfect gift for your dog. Our dog treats are FDA approved and have no added sugars or preservatives. Our treats are doggy delicious! Can you tell me a bit more about your store? Well...We'd really love you to see it for yourself and experience Pet Express! But, we are very proud to provide an environment of comfort and safety. Along with a temperature controlled, state of the art facility, with on staff veterinary care and a heap of snuggles and attention, Pet Express provides the happiest, healthiest puppies in New England. We will spare no expense for the care of our puppies in our facilities. We are confident that your Pet Express experience will be both memorable and welcoming! Stop by at one of our convenient locations. Can I schedule a playtime with the puppies? We are committed to matching you with the puppy of your dreams! Contact us or come to the store to see our happy & healthy puppies. What are your payment options? We accept all major credit cards, cash, and we also offer financing. What if you don't have the puppy I'm looking for. Can I special order? Yes! If we do not have the puppy of your dreams, we will work hard to get it, just let us know what you are looking for. Do you have several locations? Yes we do! We are New England's local pet store, with two convenient locations in Braintree and Saugus. Do you work with Charities? Yes! We are proud to support our community with local charities How old do you have to be to take home a puppy? You must be 18 years or older with a valid form of identification to take home a puppy from us here at Pet Express. Pet Express Braintree- - (781) 849-7384 - braintree@petexpressboston.com - 250 Granite Street\\ \\ Braintree, MA 02184 Pet Express Saugus- - (781) 233-7383 - saugus@petexpressboston.com - 1201 Broadway\\ \\ Saugus, MA 01906 Store Hours- - Monday10:00 AM – 7:00 PM - Tuesday10:00 AM – 7:00 PM - Wednesday10:00 AM – 7:00 PM - Thursday10:00 AM – 8:00 PM - Friday10:00 AM – 9:00 PM - Saturday10:00 AM – 9:00 PM - Sunday11:00 AM – 6:00 PM Quick Links- - Blog - Pets - Breeds - Our Process - Financing - About Us - Contact Us - Pinogy Corporation & Pet Express Braintree © 2026 - Privacy Policy - Terms of Use

Website information

https://www.petexpressboston.com/about-us/career-opportunities/

Last checked: 11/9/2026, 12:00:37 PM UTC

ic-fbic-twic-youic-instaic-tiktokic-searchic-cartic-locic-loc-boxic-storeic-useric-phoneic-caret-downic-emailSkip to main content - Pets - Puppies - Breeds - Our Process - Health Guarantee - What's Included with our Puppies - No Puppy Mill Guarantee - Microchip Information - Financing - About Us - Bakery - Pet Express Pets - Career Opportunities - FAQ - Testimonials - Contact Us (781) 233-7383 Your Store: Pet Express Saugus Store Contact - Pets - Pets Puppies - Breeds - Our Process - Our Process Health Guarantee What's Included with our Puppies No Puppy Mill Guarantee Microchip Information - Financing - About Us - About Us Bakery Pet Express Pets Career Opportunities FAQ Testimonials - Contact Us Your Store: Pet Express Saugus Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM Change Store Select store Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM You are being redirected to the cart page to check products' availability. Please select a store. Save Do you want to log out? Logging out will clear your shopping cart on this computer. Logging in again will bring them back. Stay Logged InLog Out 1. Home 2. About Us 3. Career Opportunities Career Opportunities Pet Express Application You can apply by forwarding a completed application/resume to the following emails, For our Braintree location : braintree@petexpressboston.com For our Saugus location : saugus@petexpressboston.com Something went wrong, please contact admin! Your request submitted successfully. We'll get back to you shortly. First Name Please fill out this field. Last Name Please fill out this field. Phone Please fill out this field. Email Please fill out this field. Street Address Please fill out this field. Address Line 2 Please fill out this field. City Please fill out this field. State Please fill out this field. Zip Please fill out this field. Checking your Browser… Verifying... Stuck? Troubleshoot Success! Verification failed Troubleshoot Verification expired Refresh Verification expired Refresh Troubleshoot Cloudflare, opens in a new tab Privacy • Help Captcha is invalid or expired. Please refresh the page and try again. Submit Pet Express Braintree- - (781) 849-7384 - braintree@petexpressboston.com - 250 Granite Street\\ \\ Braintree, MA 02184 Pet Express Saugus- - (781) 233-7383 - saugus@petexpressboston.com - 1201 Broadway\\ \\ Saugus, MA 01906 Store Hours- - Monday10:00 AM – 7:00 PM - Tuesday10:00 AM – 7:00 PM - Wednesday10:00 AM – 7:00 PM - Thursday10:00 AM – 8:00 PM - Friday10:00 AM – 9:00 PM - Saturday10:00 AM – 9:00 PM - Sunday11:00 AM – 6:00 PM Quick Links- - Blog - Pets - Breeds - Our Process - Financing - About Us - Contact Us - Pinogy Corporation & Pet Express Braintree © 2026 - Privacy Policy - Terms of Use

Website information

https://www.petexpressboston.com/about-us/testimonials/

Last checked: 11/9/2026, 12:00:37 PM UTC

ic-fbic-twic-youic-instaic-tiktokic-searchic-cartic-locic-loc-boxic-storeic-useric-phoneic-caret-downic-emailSkip to main content - Pets - Puppies - Breeds - Our Process - Health Guarantee - What's Included with our Puppies - No Puppy Mill Guarantee - Microchip Information - Financing - About Us - Bakery - Pet Express Pets - Career Opportunities - FAQ - Testimonials - Contact Us (781) 233-7383 Your Store: Pet Express Saugus Store Contact - Pets - Pets Puppies - Breeds - Our Process - Our Process Health Guarantee What's Included with our Puppies No Puppy Mill Guarantee Microchip Information - Financing - About Us - About Us Bakery Pet Express Pets Career Opportunities FAQ Testimonials - Contact Us Your Store: Pet Express Saugus Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM Change Store Select store Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM You are being redirected to the cart page to check products' availability. Please select a store. Save Do you want to log out? Logging out will clear your shopping cart on this computer. Logging in again will bring them back. Stay Logged InLog Out 1. Home 2. About Us 3. Testimonials CHECK OUT WHAT OUR CUSTOMERS SAID ON GOOGLE REVIEWS prev \\ \\ R\\ \\ Rakeysha Pinkston I want to give a huge thank you and heartfelt shout-out to Jailene and Dianne for helping us get our puppy, Domino. This is actua... Read More I want to give a huge thank you and heartfelt shout-out to Jailene and Dianne for helping us get our puppy, Domino. This is actually our second furbaby we’ve welcomed home from this store, and experiences like this are exactly why we continue to come back. From the very beginning, they were kind, patient, and truly supportive throughout the entire process. You could genuinely feel how much they care, not just about their work, but about the animals and the families taking them home. Seeing how happy, confident, and settled Domino already is at home means everything to us, and we’re so grateful to Jailene and Dianne for making this such a positive and memorable experience. This store is incredibly lucky to have them. Posted on \\ \\ J\\ \\ Jen Mineo From my observations, employees who work in the store care about the animals and their welfare. Pens were cleaned, restrictions a... Read More From my observations, employees who work in the store care about the animals and their welfare. Pens were cleaned, restrictions are placed on potential customers for handing the puppies. Employees answered all my questions. We had a very good experience. The price they quoted us, was the price we paid plus 6%tax. There was no price confusion. I paid less than I would have for a designer dog breeder near me. Posted on \\ \\ D\\ \\ Donna Sandford I am very excited to welcome our handsome 3 month old Maltese to our family. We named him Eddie and he is truly a doll. Mary B ... Read More I am very excited to welcome our handsome 3 month old Maltese to our family. We named him Eddie and he is truly a doll. Mary B was so kind, and patient with me . I visited her a couple time's and she WAS THE BEST!! Love her personality and I truly believe she is an animal lover after viewing all her farm animals. I asked her so many ( MANY) questions and she answered them all. Actually I came on Sunday which was her day off but I was so happy to hear she was working in the back room. She came out with a really cool smile . After 5 minutes with Mary B and Michael the Maltese, my mind was made up!! This was meant to be. The 2 other young ladies working were so nice as well!! Amazing staff!! Ty Pet Express! Our family is now complete!! shhhh I’ll be stopping in to visit Auntie Mary and purchase more items. I believe her!!! She wants what’s best for these puppies! I will ask ask her tons of questions!!!!!! Great experience, Posted on \\ \\ A\\ \\ Aracelis Acosta Best experience today w/ Anna E. and the team here in Braintree, Pet Express! From start to finish the whole process was simple, ... Read More Best experience today w/ Anna E. and the team here in Braintree, Pet Express! From start to finish the whole process was simple, informative, exciting, full of kindness & love for all the fur babies inside the store. All the employees here care about all the dogs with the kennels as it’s always clean, well kept and safe for all of them. They are also well groomed (bathed), nails clipped and checked by their own vet as well. Our little one, whose name is: Oso💙🐻 (previously named Snickers) came home with us today and he was the perfect match for our family. We absolutely adore him and can’t thank Anna enough for everything she did and provided for us. The place itself, although in the Braintree mall, is always: well kept, spotless/ clean, stocked extremely well with so many goodie’s that you may need but most importantly has many little fur babies looking for forever homes. If you’re looking for a new addition to bring into your life and want an incredible experience; please come here to Pet Express Braintree. Anna E. or anyone else on her team will be happy to help as all of them are Knowledgeable, welcoming and will do their best to work with you so you can bring home our special baby. We shall be back for lots of visits and treats! Thank you again Anna & team at Pet Express Braintree♥️🙏🏻✨ Posted on \\ \\ M\\ \\ Melany Bustamante Carlos G was amazing and very charismatic, he helped us get our perfect puppy. Took his time and answered all our questions with... Read More Carlos G was amazing and very charismatic, he helped us get our perfect puppy. Took his time and answered all our questions with a big smile Posted on \\ \\ J\\ \\ Jamie Higgins “I had an amazing experience at Pet Express thanks to Karina! She was incredibly knowledgeable, patient, and helpful throughout t... Rea

Website policies

https://www.petexpressboston.com/privacy-policy/

Last checked: 11/9/2026, 12:00:37 PM UTC

Privacy Policy Your privacy is important to us. It is Pet Express's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, and other sites we own and operate. Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service. In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site. Information We Collect Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information. “Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions. “Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services. Log Data When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit. Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons. Device Data When you visit our website or interact with our services, we may automatically collect data about your device, such as: - Device Type - Operating System - Unique device identifiers - Device settings - Geo-location data Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us. Personal Information We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following: - Name - Email - Social media profiles - Date of birth - Phone/mobile number - Home/mailing address User-Generated Content We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication, processing, or usage on our platform. All user-generated content is associated with the account or email address used to submit the materials. Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy. Transaction Data Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services. Legitimate Reasons for Processing Your Personal Information We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you. Collection and Use of Information We may collect personal information from you when you do any of the following on our website: - Register for an account - Purchase a subscription - Enter any of our competitions, contests, sweepstakes, and surveys - Sign up to receive updates from us via email or social media channels - Use a mobile device or web browser to access our content - Contact us via email, social media, or on any similar technologies - When you mention us on social media We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes: - to provide you with our platform's core features and services - to enable you to customize or personalize your experience of our website - to deliver products and/or services to you - to contact and communicate with you - for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms - for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you - to consider your employment application - to enable you to access and use our website, associated applications, and associated social media platforms - for internal record keeping and administrative purposes - to run competitions, sweepstakes, and/or offer additional benefits to you - to comply with our legal obligations and resolve any disputes that we may have - to attribute any content (e.g. posts and comments) you submit that

Website information

https://www.petexpressboston.com/about-us/pet-express-pets/our-puppies/

Last checked: 11/9/2026, 12:00:37 PM UTC

ic-fbic-twic-youic-instaic-tiktokic-searchic-cartic-locic-loc-boxic-storeic-useric-phoneic-caret-downic-emailSkip to main content - Pets - Puppies - Breeds - Our Process - Health Guarantee - What's Included with our Puppies - No Puppy Mill Guarantee - Microchip Information - Financing - About Us - Bakery - Pet Express Pets - Career Opportunities - FAQ - Testimonials - Contact Us (781) 233-7383 Your Store: Pet Express Saugus Store Contact - Pets - Pets Puppies - Breeds - Our Process - Our Process Health Guarantee What's Included with our Puppies No Puppy Mill Guarantee Microchip Information - Financing - About Us - About Us Bakery Pet Express Pets Career Opportunities FAQ Testimonials - Contact Us Your Store: Pet Express Saugus Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM Change Store Select store Pet Express Braintree 250 Granite Street Braintree, MA 02184 Open until 07:00 PM Pet Express Saugus 1201 Broadway Saugus, MA 01906 Open until 07:00 PM You are being redirected to the cart page to check products' availability. Please select a store. Save Do you want to log out? Logging out will clear your shopping cart on this computer. Logging in again will bring them back. Stay Logged InLog Out 1. Home 2. About Us 3. Pet Express Pets 4. Our Puppies Our Puppies Pet Express is committed to the highest levels of dedication to its puppies and the on going support to the families that decide to take on the responsibility of a new puppy. Through the most comfortable, crate free, temperature controlled cages, a state of the art ventilation system, on staff veterinary care, and lots of attention Pet Express succeeds in providing the happiest, healthiest puppies in New England. We spare no expense in the care of the pets in our care and love them as if they were our own. We are confident that your Pet Express experience will be both memorable and enjoyable! Click Here for the American Kennel Club’s complete list of AKC Recognized Breeds. Why choose a Pet Express puppy: 01. All Puppies are purchased through USDA certified, trained, and inspected Breeders/Dealers. 02. All Puppies are Microchipped with LostMyPet.com (the latest form of permanent identification). 03. One year Health Guarantee (alleviating the cost of treating any contagious illnesses, some restrictions may apply). 04. Three year Hereditary Warranty (protecting you in the case of a genetic problem). 05. Lifetime guarantee through our loyalty program (see store for details). 06. FREE office visit (within 14 days of purchase) with participating veterinarians. 07. Training Program. 08. FREE first “tubby time” with the groomers at Healthy Pet in Lynn! The puppy's second groom is 50% off, the third one is 25% off, and 10% off for life at Healthy Pet.. Additional fees may apply. Healthy Pet 180 Commercial St, Lynn MA 09. Pure Breeds include registration forms for one or more of the various kennel clubs (AKC, ACA, APR, etc) The pedigree will also list any DNA certifications, Orthopedic Foundation for Animals certifications (OFA), and/or champions in the bloodline if any. 10. Mixed Breeds (and “Unregistered purebreds”) are always available. PLEASE be advised that our puppies find homes fast (and yes, they ALL find good homes), so if you or one of your family members fall in love be advised to make your purchase as soon as you make the decision. If you want to secure purchase of one of the puppies, we recommend putting a deposit on our website on that specific puppy when you decided. We guarantee 100% health at the time you take your new pet home and the full puppy package that is normally provided. We’re in the business of selling pets and in keeping our customers happy. Pet Express will do whatever it can to aid in the puppies transition to its new home, in advising its’ new family in its’ current needs and of its’ continued care throughout it’s life. Please rest at ease, our products lie on shelves not in cages! Pet Express has succeeded because of the high quality of care in which it gives its pets and in the way in which it advises customers to do and buy the things that they themselves would do and buy for their own pets! Previous Next CONTACT US ABOUT OUR PUPPIES Pet Express Braintree- - (781) 849-7384 - braintree@petexpressboston.com - 250 Granite Street\\ \\ Braintree, MA 02184 Pet Express Saugus- - (781) 233-7383 - saugus@petexpressboston.com - 1201 Broadway\\ \\ Saugus, MA 01906 Store Hours- - Monday10:00 AM – 7:00 PM - Tuesday10:00 AM – 7:00 PM - Wednesday10:00 AM – 7:00 PM - Thursday10:00 AM – 8:00 PM - Friday10:00 AM – 9:00 PM - Saturday10:00 AM – 9:00 PM - Sunday11:00 AM – 6:00 PM Quick Links- - Blog - Pets - Breeds - Our Process - Financing - About Us - Contact Us - Pinogy Corporation & Pet Express Braintree © 2026 - Privacy Policy - Terms of Use

Website information

https://www.petexpressboston.com/contact/

Last checked: 11/9/2026, 12:00:37 PM UTC

Contact Us We would love to hear from you. Give us a call or email using the form below. Pet Express Braintree 250 Granite Street, Braintree, MA 02184 (781) 849-7384 Email Pet Express Saugus 1201 Broadway, Saugus, MA 01906 (781) 233-7383 Email Email Please fill out this field. Please fill out this field. Please fill out this field. Please enter a valid 10-digit number. Please fill out this field. I agree to receive pet & promotional information via the options selected below. It's okay to text me. It's okay to email me. Submit Email Please fill out this field. Please fill out this field. Please fill out this field. Please enter a valid 10-digit number. Please fill out this field. I agree to receive pet & promotional information via the options selected below. It's okay to text me. It's okay to email me. Submit Pet Express Braintree 250 Granite Street, Braintree, MA 02184 this is store contact number 781-849-7384 Pet Express Saugus 1201 Broadway, Saugus, MA 01906 this is store contact number 781-233-7383 Pet Express Braintree- - (781) 849-7384 - braintree@petexpressboston.com - 250 Granite Street\\ \\ Braintree, MA 02184 Pet Express Saugus- - (781) 233-7383 - saugus@petexpressboston.com - 1201 Broadway\\ \\ Saugus, MA 01906 Store Hours- - Monday10:00 AM – 7:00 PM - Tuesday10:00 AM – 7:00 PM - Wednesday10:00 AM – 7:00 PM - Thursday10:00 AM – 8:00 PM - Friday10:00 AM – 9:00 PM - Saturday10:00 AM – 9:00 PM - Sunday11:00 AM – 6:00 PM Quick Links- - Blog - Pets - Breeds - Our Process - Financing - About Us - Contact Us - Pinogy Corporation & Pet Express Braintree © 2026 - Privacy Policy - Terms of Use BESbswy

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