Lower observed risk

plantsome.ca

This site scores 71/100 with low confidence. Customers rate it 4.4/5 on Google (419 reviews). Buyers praise: Some customers report being impressed with their order experience. Common complaint: Issues with delivery and courier protocols. A refund policy is published.

"The research agent places this store at 71/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding."

71
Estimated trust/ 100
Lower observed risk

low confidence estimate

ONLYREPUTABLE
PDF Exported
Unavailable

plantsome.ca

Lower observed risk
Website report

This site scores 71/100 with low confidence. Customers rate it 4.4/5 on Google (419 reviews). Buyers praise: Some customers report being impressed with their order experience. Common complaint: Issues with delivery and courier protocols. A refund policy is published.

71

Estimated trust score / 100

Lower observed risk

The research agent places this store at 71/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding.

Information checked: 10/16/2026, 8:16:30 PM UTC. Report saved: 10/16/2026, 8:16:30 PM UTC.

We could read 18 sources for this report. Confidence in the score: low. Downloading this report does not check the website again.

Domain Age
2643 days (registered 2019-07-21)
Connection security
Certificate not checked
Server Location
Hosting location not checked

What this means for you

"The research agent places this store at 71/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding."

Trust

58/100

The business provides clear, standard policies, including a 14-day return window and a 3-month plant guarantee. While policies are publicly stated, customer reports suggest these are not always easily enforced during disputes.

Customer feedback

83/100

Customer feedback is highly polarized. A strong consensus exists regarding the quality of packaging and plant health for satisfied customers, balanced by frequent, documented complaints regarding pest infestations, fungal issues, and unresponsive customer service.

Credibility

Not enough evidence

No eligible cited assessment was saved for this category. Credibility remains unscored; missing evidence is not an adverse finding.

Before you decide

This report does not confirm specific problems, but it cannot guarantee a safe purchase. Check the business and refund terms, and use a payment method with buyer protection.

The customer picture

Google: 4.4/5 from 419 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.

google: 4.4/5 from 419 reviews

This is a customer rating for the matched listing. Last checked: 10/16/2026, 8:15:24 PM UTC.

https://www.google.com/maps/search/?api=1&query=Plantsome%20Retail%20Inc.&query_place_id=ChIJHTzTR8RzhlQRZcUj47_6S2E

Common Complaints
• Issues with delivery and courier protocols
• Reports of plants arriving in poor condition
Common Praises
• Some customers report being impressed with their order experience
• Most customers receive healthy, lush plants that often exceed size expectations.

What we could not confirm, and where to read more

  • Website pages: We could only read part of the available information.
  • Reddit discussions: We found links, but could not read the pages behind them.
  • Trustpilot reviews: We did not find usable information in this search. It may exist elsewhere.
  • The information is more than a day old. Refresh the report before relying on it for a purchase.
  • Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.

Domain registration record

https://rdap.ca.fury.ca/rdap/domain/plantsome.ca

Last checked: 10/16/2026, 8:15:11 PM UTC

The domain was registered on July 21, 2019. Its registration company is Tucows.com Co.. Registration does not confirm that a business is trustworthy.

Website information

https://plantsome.ca/

Last checked: 10/16/2026, 8:16:12 PM UTC

Plantsome | Awesome Houseplants Flat Rate Shipping on all orders 3 Month Happy Plant Guarantee! Over 150,000 plants sold Customers rate us 4.5/5 Canada's biggest online plant shop. Indoor plants Plants Pots Plant Care Deals Plant Bundles Outdoor plants Garden Plants Garden Care & Tools Deals Corporate Orders Office Plants Corporate Gifts Care & Tips Plant Care Index Plant Care Beginner Tips Plant Basics Plantsome Blog Plantsome App Plants All Indoor Plants Plant Finder Plants by Category Plants by Type Plants by Size Plants by Family Plants by Room Type Plants by Category Pet Friendly Plants Easy Care Plants Shade Tolerant Plants Plant Gifts Terraria & DIY Kits Terrarium Plants Artificial Plants Plants by Type Aroid Plants Cacti & Succulents Ferns Hanging Plants Rare & Specialty Plants Plants by Size Baby Plants (XS) Small Plants (S) Medium Sized Plants (M) Large Plants (L) Extra Large Plants (XL-XXL) Plants by Family Ficus Plants Pothos & Epipremnum Plants Alocasia Plants Calathea Plants Philodendron Plants Peperomia Plants Dracaena Plants Monstera Plants Sansevieria Snake Plants Hoya Wax Plants Plants by Room Type Living Room Plants Office Plants Bedroom Plants Bathroom Plants Pots All Pots Hanging Pots Plant Care Care Tools Soil & Fertilizer Accessories Deals Plants on Sale Pots on Sale Garden Plants All Outdoor & Garden Plants Pet Friendly Garden Plants Easy Garden Plants Large Garden Plants Fruit Bearing & Edible Plants Deals Plants on Sale Office Plants All About Office Plants Individual Office Plants Corporate Gifts All About Corporate Gift Options Giftboxes Digital Giftcard Plant Basics Plants and Light Plants and Water Plants and Fertilizer Plants and Repotting Plants and Leaf Loss Plants and Common Pests What about this? Giftbox Plant finder Log in Customer Service About us Blog Log in Plants Pots Plant Care Deals Plant Bundles All Indoor Plants Plant Finder Plants by Category Plants by Type Plants by Size Plants by Family Plants by Room Type All Pots Hang I named it Athena. There was not even really any dirt fall out. Good packaging. Nice experience. 0:35 Sankalp a year ago ★★★★★ Monstera Hi, I highly recommend buying plants from Plantsom because their plants arrive in great health and vibrant conditions. Thank you. 1:17 Katrina a year ago ★★★★★ Other Hi there. This is Katrina. I just received my mystery box from Plantsom, and I received these 9 plants. So their mystery box comes with an assortment of 7 to 9 small or medium plants. These are the 9 that I received. They're absolutely gorgeous. You can actually get it with pots as well. this mystery box had been on sale for the past couple of weeks for 50% off. So I actually got these for, barely $10 a plant, so I'm just like patting myself on the back at how much I love them. Also, they arrived beautifully, like you can see here. they were packaged in, this large wonderful box here. Each one was individually wrapped, so it was truly like opening, 9 little Christmas presents in July. if you're thinking about buying from Plantsom, I would definitely recommend buying this mystery box, or if you're looking for something smaller, I've already bought, multiple versions of their, 4 plant bundles, which is an amazing deal as well. So, thank you, Plant some. 0:40 Vlad a year ago ★★★★★ Other Hi, I'm Vlad. I bought the mystery pack from Plantsum, and it has arrived and I've unboxed it, and all the plants look beautiful and healthy, and I'm super happy with it. I would recommend buying from Plants because you're buying from a Canadian supplier and the plants arrived super quickly, on time. The packaging was great. Every plant was carefully individually wrapped, and the box was in perfect condition thanks to the lovely delivery driver, and I'm super happy. Load more Why order plants online from Plantsome? Thanks for asking. Here are some great reasons why! Meep Meep! Order your plants online and we'll take care of the rest. Our green amigo's are hand picked and come fresh from only the best Canadian growers. Kick back and relax! Browse through hundreds of plants and pots from the comfort of your home. Warranty Included! We provide an unbeatable 3-month happy plant guarantee on all of our plants. Recent blog posts Winter Plant Care Tips for 2026 🌱 Summer Vacation Plant Care Made Easy! Create a Tropical Oasis for Summer Staycations With This ... The mission: At Plantsome we're all about empowering you on your journey to 'Plant Parenthood,'. It is our mission to seamlessly connect everyone with nature by offering a curated selection of quality plants, made accessible through our store. We strive to make the process of buying, and caring for plants joyful and effortless. So what are you waiting for, it's in your nature! Read more about our mission Buying Plants online at Plantsome Here at Plantsome, we try to take the hassle out of buying a plant online. We bring you the perfect plant that's right for your home, right to your home! We believe that buying a new plant should be fun! Besides, we love giving you advice when buying a plant online. Did you know that all plants are great at purifying the air and generating oxygen? Some are better than others so we've already curated a list of best purifying plants. Ahh yes, that makes shopping easy! Read more Subscribe to our newsletter! Join our plantastic community! Get exclusive access to new green amigos, special offers, and surprise treats. New plant drops Plant parent inspiration Care tips Exclusive offers Service The Plant Finder Referral Program The Plantsome App Help Center Shipping & Delivery Accepted Payment Methods General Terms of Service Did you know? We are rated 9.4/10! And oh so proud of it More about Plantsome About Plantsome About our green mission Caring for your plants Blog Press Come work with us! Find us here Plantsome Retail INC 1420 172 St Surrey, BC hello@plantsome.ca United States Netherlands Germany General Terms of Service Privacy Policy © 2015 - 2026 Plantsome ... ... ​​

Website policies

https://plantsome.ca/pages/general-terms

Last checked: 10/16/2026, 8:16:12 PM UTC

TERMS OF SERVICE CONTENTS SECTION 1 - Online Store Terms SECTION 2 - General Conditions SECTION 3 - Accuracy, Completeness and Timeliness of Information SECTION 4 - Modifications to the Service and Prices SECTION 5 - Products and Services SECTION 6 - Shipping, Delivery, and Unclaimed Packages SECTION 7 - Accuracy of Billing and Account Information SECTION 8 - Optional Tools SECTION 9 - Third-Party Links SECTION 10 - User Comments, Feedback and Other Submissions SECTION 11 - Personal Information SECTION 12 - Errors, Inaccuracies and Omissions SECTION 13 - Prohibited Uses SECTION 14 - Disclaimer of Warranties; Limitation of Liability SECTION 15 - Indemnification SECTION 16 - Severability SECTION 17 - Termination SECTION 18 - Entire Agreement SECTION 19 - Governing Law SECTION 20 - Changes to Terms of Service SECTION 21 - Contact Information OVERVIEW This website is operated by Plantsome Retail Inc. Throughout the site, the terms “we”, “us” and “our” refer to Plantsome Retail Inc. Plantsome Retail Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS, SERVICES, AND FINAL SALE ITEMS Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right,

Website information

https://plantsome.ca/pages/help-center?hcUrl=%2Fen-US%2Farticles%2Fshipping-%2B-delivery-111942

Last checked: 10/16/2026, 8:16:12 PM UTC

Help Center – Plantsome Flat Rate Shipping on all orders 3 Month Happy Plant Guarantee! Over 150,000 plants sold Customers rate us 4.5/5 Canada's biggest online plant shop. Indoor plants Plants Pots Plant Care Deals Plant Bundles Outdoor plants Garden Plants Garden Care & Tools Deals Corporate Orders Office Plants Corporate Gifts Care & Tips Plant Care Index Plant Care Beginner Tips Plant Basics Plantsome Blog Plantsome App Plants All Indoor Plants Plant Finder Plants by Category Plants by Type Plants by Size Plants by Family Plants by Room Type Plants by Category Pet Friendly Plants Easy Care Plants Shade Tolerant Plants Plant Gifts Terraria & DIY Kits Terrarium Plants Artificial Plants Plants by Type Aroid Plants Cacti & Succulents Ferns Hanging Plants Rare & Specialty Plants Plants by Size Baby Plants (XS) Small Plants (S) Medium Sized Plants (M) Large Plants (L) Extra Large Plants (XL-XXL) Plants by Family Ficus Plants Pothos & Epipremnum Plants Alocasia Plants Calathea Plants Philodendron Plants Peperomia Plants Dracaena Plants Monstera Plants Sansevieria Snake Plants Hoya Wax Plants Plants by Room Type Living Room Plants Office Plants Bedroom Plants Bathroom Plants Pots All Pots Hanging Pots Plant Care Care Tools Soil & Fertilizer Accessories Deals Plants on Sale Pots on Sale Garden Plants All Outdoor & Garden Plants Pet Friendly Garden Plants Easy Garden Plants Large Garden Plants Fruit Bearing & Edible Plants Deals Plants on Sale Office Plants All About Office Plants Individual Office Plants Corporate Gifts All About Corporate Gift Options Giftboxes Digital Giftcard Plant Basics Plants and Light Plants and Water Plants and Fertilizer Plants and Repotting Plants and Leaf Loss Plants and Common Pests What about this? Giftbox Plant finder Log in Customer Service About us Blog Log in Plants Pots Plant Care Deals Plant Bundles All Indoor Plants Plant Finder Plants by Category Plants by Type Plants by Size Plants by Family Plants by Room Type All Pots Hanging Pots Care Tools Soil & Fertilizer Accessories Plants on Sale Pots on Sale Pet Friendly Plants Easy Care Plants Shade Tolerant Plants Plant Gifts Terraria & DIY Kits Terrarium Plants Artificial Plants Aroid Plants Cacti & Succulents Ferns Hanging Plants Rare & Specialty Plants Baby Plants (XS) Small Plants (S) Medium Sized Plants (M) Large Plants (L) Extra Large Plants (XL-XXL) Ficus Plants Pothos & Epipremnum Plants Alocasia Plants Calathea Plants Philodendron Plants Peperomia Plants Dracaena Plants Monstera Plants Sansevieria Snake Plants Hoya Wax Plants Living Room Plants Office Plants Bedroom Plants Bathroom Plants Looking for some extra help? Use our plantfinder Garden Plants Garden Care & Tools Deals All Outdoor & Garden Plants Pet Friendly Garden Plants Easy Garden Plants Large Garden Plants Fruit Bearing & Edible Plants Plants on Sale Spruce up your home and garden with Plantsome. Office Plants Corporate Gifts All About Office Plants Individual Office Plants All About Corporate Gift Options Giftboxes Digital Giftcard New office look? Going green for your next corporate gift? We're happy to help. Plant Care Index Plant Care Beginner Tips Plant Basics Plantsome Blog Plantsome App Plants and Light Plants and Water Plants and Fertilizer Plants and Repotting Plants and Leaf Loss Plants and Common Pests Visit our care index with detailed care instructions for all popular plants. GiftboxPlant finder Hey! You’re shopping from right? Select your ship-to location: Alberta British Columbia Manitoba Saskatchewan New Brunswick Newfoundland and Labrador Nova Scotia Ontario Prince Edward Island Quebec Let's go! Help Center Subscribe to our newsletter! Join our plantastic community! Get exclusive access to new green amigos, special offers, and surprise treats. New plant drops Plant parent inspiration Care tips Exclusive offers Service The Plant Finder Referral Program The Plantsome App Help Center Shipping & Delivery Accepted Payment Methods General Terms of Service Did you know? We are rated 9.4/10! And oh so proud of it More about Plantsome About Plantsome About our green mission Caring for your plants Blog Press Come work with us! Find us here Plantsome Retail INC 1420 172 St Surrey, BC hello@plantsome.ca United States Netherlands Germany General Terms of Service Privacy Policy © 2015 - 2026 Plantsome ... ... ​​

Website information

https://plantsome.ca/blogs/blog/all-you-need-to-know-about-plant-parenthood

Last checked: 10/16/2026, 8:16:12 PM UTC

All about caring for your new green amigo – Plantsome Flat Rate Shipping on all orders 3 Month Happy Plant Guarantee! Over 150,000 plants sold Customers rate us 4.5/5 Canada's biggest online plant shop. Indoor plants Plants Pots Plant Care Deals Plant Bundles Outdoor plants Garden Plants Garden Care & Tools Deals Corporate Orders Office Plants Corporate Gifts Care & Tips Plant Care Index Plant Care Beginner Tips Plant Basics Plantsome Blog Plantsome App Plants All Indoor Plants Plant Finder Plants by Category Plants by Type Plants by Size Plants by Family Plants by Room Type Plants by Category Pet Friendly Plants Easy Care Plants Shade Tolerant Plants Plant Gifts Terraria & DIY Kits Terrarium Plants Artificial Plants Plants by Type Aroid Plants Cacti & Succulents Ferns Hanging Plants Rare & Specialty Plants Plants by Size Baby Plants (XS) Small Plants (S) Medium Sized Plants (M) Large Plants (L) Extra Large Plants (XL-XXL) Plants by Family Ficus Plants Pothos & Epipremnum Plants Alocasia Plants Calathea Plants Philodendron Plants Peperomia Plants Dracaena Plants Monstera Plants Sansevieria Snake Plants Hoya Wax Plants Plants by Room Type Living Room Plants Office Plants Bedroom Plants Bathroom Plants Pots All Pots Hanging Pots Plant Care Care Tools Soil & Fertilizer Accessories Deals Plants on Sale Pots on Sale Garden Plants All Outdoor & Garden Plants Pet Friendly Garden Plants Easy Garden Plants Large Garden Plants Fruit Bearing & Edible Plants Deals Plants on Sale Office Plants All About Office Plants Individual Office Plants Corporate Gifts All About Corporate Gift Options Giftboxes Digital Giftcard Plant Basics Plants and Light Plants and Water Plants and Fertilizer Plants and Repotting Plants and Leaf Loss Plants and Common Pests What about this? Giftbox Plant finder Log in Customer Service About us Blog Log in Plants Pots Plant Care Deals Plant Bundles All Indoor Plants Plant Finder Plants by Category Plants by Type Plants by Size Plants by Family Plants by Room Type All Pots Hanging Pots Care Tools Soil & Fertilizer Accessories Plants on Sale Pots on Sale Pet Friendly Plants Easy Care Plants Shade Tolerant Plants Plant Gifts Terraria & DIY Kits Terrarium Plants Artificial Plants Aroid Plants Cacti & Succulents Ferns Hanging Plants Rare & Specialty Plants Baby Plants (XS) Small Plants (S) Medium Sized Plants (M) Large Plants (L) Extra Large Plants (XL-XXL) Ficus Plants Pothos & Epipremnum Plants Alocasia Plants Calathea Plants Philodendron Plants Peperomia Plants Dracaena Plants Monstera Plants Sansevieria Snake Plants Hoya Wax Plants Living Room Plants Office Plants Bedroom Plants Bathroom Plants Looking for some extra help? Use our plantfinder Garden Plants Garden Care & Tools Deals All Outdoor & Garden Plants Pet Friendly Garden Plants Easy Garden Plants Large Garden Plants Fruit Bearing & Edible Plants Plants on Sale Spruce up your home and garden with Plantsome. Office Plants Corporate Gifts All About Office Plants Individual Office Plants All About Corporate Gift Options Giftboxes Digital Giftcard New office look? Going green for your next corporate gift? We're happy to help. Plant Care Index Plant Care Beginner Tips Plant Basics Plantsome Blog Plantsome App Plants and Light Plants and Water Plants and Fertilizer Plants and Repotting Plants and Leaf Loss Plants and Common Pests Visit our care index with detailed care instructions for all popular plants. GiftboxPlant finder Hey! You’re shopping from right? Select your ship-to location: Alberta British Columbia Manitoba Saskatchewan New Brunswick Newfoundland and Labrador Nova Scotia Ontario Prince Edward Island Quebec Let's go! press All about caring for your new green amigo February 10, 2020 An answer to all of your burning plant questions By now you've probably figured out that plant-parenthood isn't as easy as it first seems. You give your green amigo all the light and water it needs and it's still not thriving. And hey, is that a yellow leaf? But I just watered it yesterday! Should I be using fertilizer? all seems so simple but how do you get your new green friend to thrive, and why do you keep killing your old green friends!? We are often surprised when we see brown or yellow leaves after getting a new green roommate. Didn't you just water it yesterday? And what are those black and white spots doing on the leaves! Yuck! Aphids and critters, how to get rid of them? The amount and temperature of the water, the occurrence of illnesses, the amount of plant fertilizer and when to repot your plants. Here, all of this will be covered. Finally, all you wanted to know about the care for plants! Sun, shade, partial shade Okay, seems simple right? The differences between sun and shade are obvious but what do we mean with partial shade? Grab your notebook and let us explain! Partial shade What does partial shade mean? How far from the window do you need to put plants that prefer partial shade? Usually about 2 to 3 metres from the window sill works fine. Partial shaded plants don't mind some rays of sunshine for two to three hours but prefer bright spots that are not in direct sunlight most of the day. @thejungletown @thejungletown Sun Seems obvious right? Well there are a few things you need to know about plants that like full sunlight. Typically don't put them farther than 2 metres away from the window. A south-facing window works best but east- or west-facing works too. Also note that plants that like full sunlight are still typically grown in nurseries. They have not yet adjusted to bright sun conditions so put these plants a little farther away from the window at first and slowly move them closer. Shade You may not know this, but when a plant likes a shaded environment, this does not mean you have to put them in the full shade all the time. it is all about light intensity and these plants like a low-light intensity but they still need light to survive. 3 metres away from a window is perfect for them. Drip...drip...drip Water, yo

Website information

https://plantsome.ca/blogs/blog/all-you-need-to-know-about-lighting

Last checked: 10/16/2026, 8:16:12 PM UTC

All about plants and light – Plantsome Flat Rate Shipping on all orders 3 Month Happy Plant Guarantee! Over 150,000 plants sold Customers rate us 4.5/5 Canada's biggest online plant shop. Indoor plants Plants Pots Plant Care Deals Plant Bundles Outdoor plants Garden Plants Garden Care & Tools Deals Corporate Orders Office Plants Corporate Gifts Care & Tips Plant Care Index Plant Care Beginner Tips Plant Basics Plantsome Blog Plantsome App Plants All Indoor Plants Plant Finder Plants by Category Plants by Type Plants by Size Plants by Family Plants by Room Type Plants by Category Pet Friendly Plants Easy Care Plants Shade Tolerant Plants Plant Gifts Terraria & DIY Kits Terrarium Plants Artificial Plants Plants by Type Aroid Plants Cacti & Succulents Ferns Hanging Plants Rare & Specialty Plants Plants by Size Baby Plants (XS) Small Plants (S) Medium Sized Plants (M) Large Plants (L) Extra Large Plants (XL-XXL) Plants by Family Ficus Plants Pothos & Epipremnum Plants Alocasia Plants Calathea Plants Philodendron Plants Peperomia Plants Dracaena Plants Monstera Plants Sansevieria Snake Plants Hoya Wax Plants Plants by Room Type Living Room Plants Office Plants Bedroom Plants Bathroom Plants Pots All Pots Hanging Pots Plant Care Care Tools Soil & Fertilizer Accessories Deals Plants on Sale Pots on Sale Garden Plants All Outdoor & Garden Plants Pet Friendly Garden Plants Easy Garden Plants Large Garden Plants Fruit Bearing & Edible Plants Deals Plants on Sale Office Plants All About Office Plants Individual Office Plants Corporate Gifts All About Corporate Gift Options Giftboxes Digital Giftcard Plant Basics Plants and Light Plants and Water Plants and Fertilizer Plants and Repotting Plants and Leaf Loss Plants and Common Pests What about this? Giftbox Plant finder Log in Customer Service About us Blog Log in Plants Pots Plant Care Deals Plant Bundles All Indoor Plants Plant Finder Plants by Category Plants by Type Plants by Size Plants by Family Plants by Room Type All Pots Hanging Pots Care Tools Soil & Fertilizer Accessories Plants on Sale Pots on Sale Pet Friendly Plants Easy Care Plants Shade Tolerant Plants Plant Gifts Terraria & DIY Kits Terrarium Plants Artificial Plants Aroid Plants Cacti & Succulents Ferns Hanging Plants Rare & Specialty Plants Baby Plants (XS) Small Plants (S) Medium Sized Plants (M) Large Plants (L) Extra Large Plants (XL-XXL) Ficus Plants Pothos & Epipremnum Plants Alocasia Plants Calathea Plants Philodendron Plants Peperomia Plants Dracaena Plants Monstera Plants Sansevieria Snake Plants Hoya Wax Plants Living Room Plants Office Plants Bedroom Plants Bathroom Plants Looking for some extra help? Use our plantfinder Garden Plants Garden Care & Tools Deals All Outdoor & Garden Plants Pet Friendly Garden Plants Easy Garden Plants Large Garden Plants Fruit Bearing & Edible Plants Plants on Sale Spruce up your home and garden with Plantsome. Office Plants Corporate Gifts All About Office Plants Individual Office Plants All About Corporate Gift Options Giftboxes Digital Giftcard New office look? Going green for your next corporate gift? We're happy to help. Plant Care Index Plant Care Beginner Tips Plant Basics Plantsome Blog Plantsome App Plants and Light Plants and Water Plants and Fertilizer Plants and Repotting Plants and Leaf Loss Plants and Common Pests Visit our care index with detailed care instructions for all popular plants. GiftboxPlant finder Hey! You’re shopping from right? Select your ship-to location: Alberta British Columbia Manitoba Saskatchewan New Brunswick Newfoundland and Labrador Nova Scotia Ontario Prince Edward Island Quebec Let's go! Sunny\plants All about plants and light August 7, 2020 Just like people and food, each green amigo is unique and has a different taste in terms of light. While some plants like to have tons of bright sunlight, others prefer the shade and some like a little of both. This can be hard for plant parents who already have to think about watering and other plant needs. And to make it worse, terms like indirect light and partial shade are often thrown around, leading to even more confusion. To help, we've put together all the information you need to know about plants and lighting. So say goodbye to sun burnt leaves! Note: if you are ever unsure about a plant's lighting needs, make sure to check its care requirements on our app and website. Or feel free to reach out at hello@plantsome.ca, Facebook, or Instagram! Direct Light Let's start with the basics. Direct light refers to any light that comes through a window and shines directly onto your green amigo (nofilter). It's the same type of warm sunlight pets like to sit under during the day and is most common in South-facing windows. Unlike our furry amigos though, plants have a harder time withstanding direct light and most get burnt if put right next to a bright, sunny window. But some amigos like our friends Wendy and Joe absolutely looove the sun. Just make sure to introduce these light-loving amigos to the full sun slowly, as most houseplants begin their lives in nurseries without a lot of direct light. Start by placing your new green amigo in a sunny spot for an hour and slowly begin to increase its time in the sun each day. Amigos that like direct light/full sun Crassula (Wendy) Opuntia (Lucas, Joe, Butch, Jerry and Leesa) Madagascar Palm (Kiki) Sansevieria (Gus, Kaa, Luna, and Jude) Ponytail Palm (Beau) Banana Plant (Juma and Baloo) Bright, indirect light Okay, now things get slightly more complicated. The term bright, indirect light is the most common and also the most confusing term for plant light care. Basically, indirect light is any sunlight that goes through or hits an object before reaching your green amigo. Good examples of this are a sunny window with a sheer curtain or turned down blind, as well as any light that reflects off of an object before hitting your green amigo. Amigos that like bright, indirect light Ficus (Eileen, Heidi, Jack and Chris) Hoya (Loren

Website information

https://plantsome.ca/blogs/blog/all-about-watering

Last checked: 10/16/2026, 8:16:12 PM UTC

All about watering your green amigos – Plantsome Flat Rate Shipping on all orders 3 Month Happy Plant Guarantee! Over 150,000 plants sold Customers rate us 4.5/5 Canada's biggest online plant shop. Indoor plants Plants Pots Plant Care Deals Plant Bundles Outdoor plants Garden Plants Garden Care & Tools Deals Corporate Orders Office Plants Corporate Gifts Care & Tips Plant Care Index Plant Care Beginner Tips Plant Basics Plantsome Blog Plantsome App Plants All Indoor Plants Plant Finder Plants by Category Plants by Type Plants by Size Plants by Family Plants by Room Type Plants by Category Pet Friendly Plants Easy Care Plants Shade Tolerant Plants Plant Gifts Terraria & DIY Kits Terrarium Plants Artificial Plants Plants by Type Aroid Plants Cacti & Succulents Ferns Hanging Plants Rare & Specialty Plants Plants by Size Baby Plants (XS) Small Plants (S) Medium Sized Plants (M) Large Plants (L) Extra Large Plants (XL-XXL) Plants by Family Ficus Plants Pothos & Epipremnum Plants Alocasia Plants Calathea Plants Philodendron Plants Peperomia Plants Dracaena Plants Monstera Plants Sansevieria Snake Plants Hoya Wax Plants Plants by Room Type Living Room Plants Office Plants Bedroom Plants Bathroom Plants Pots All Pots Hanging Pots Plant Care Care Tools Soil & Fertilizer Accessories Deals Plants on Sale Pots on Sale Garden Plants All Outdoor & Garden Plants Pet Friendly Garden Plants Easy Garden Plants Large Garden Plants Fruit Bearing & Edible Plants Deals Plants on Sale Office Plants All About Office Plants Individual Office Plants Corporate Gifts All About Corporate Gift Options Giftboxes Digital Giftcard Plant Basics Plants and Light Plants and Water Plants and Fertilizer Plants and Repotting Plants and Leaf Loss Plants and Common Pests What about this? 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Use our plantfinder Garden Plants Garden Care & Tools Deals All Outdoor & Garden Plants Pet Friendly Garden Plants Easy Garden Plants Large Garden Plants Fruit Bearing & Edible Plants Plants on Sale Spruce up your home and garden with Plantsome. Office Plants Corporate Gifts All About Office Plants Individual Office Plants All About Corporate Gift Options Giftboxes Digital Giftcard New office look? Going green for your next corporate gift? We're happy to help. Plant Care Index Plant Care Beginner Tips Plant Basics Plantsome Blog Plantsome App Plants and Light Plants and Water Plants and Fertilizer Plants and Repotting Plants and Leaf Loss Plants and Common Pests Visit our care index with detailed care instructions for all popular plants. GiftboxPlant finder Hey! You’re shopping from right? Select your ship-to location: Alberta British Columbia Manitoba Saskatchewan New Brunswick Newfoundland and Labrador Nova Scotia Ontario Prince Edward Island Quebec Let's go! care All about watering your green amigos July 4, 2020 The most common cause of death in the plant world is overwatering and the second is under-watering. Now that's a dilemma! Plants are finicky things and they can be extremely picky when it comes to their watering needs. To help, we have outlined all of the information you need about watering. Your green amigos will never be too thirsty now! How much water do plants need? Just like no two snowflakes are alike, no two plants are alike when it comes to their watering needs. Each plant is unique and requires a different amount of care. To know how much water your plant requires, check its information and care page on our website. Or go to our Plantsome app, which has over 150 plants. It will give you all the information you need about your plants, as well as reminders to let you know exactly when your plants need water. And of course, if you have any further questions surrounding plant care, feel free to reach out at hello@plantsome.ca, Facebook, or Instagram! How to know when your plant needs water Okay, so now that we know that each plant has different watering needs, how do you know when they need water? As we mentioned, the Plantsome app can help by letting you know when your green friends are thirsty. But to get to that watering sweet spot, we recommend having a good understanding of your plants in addition to using the app. There are three main ways that you can use to tell whether your plants need a drink: 1) Looking at your plants "Slightly" more dramatic plants like Baloo and Lilly let you know when they're thirsty by drooping their leaves or turning yellow and brown. This is common in tropical plants and green-leafed ones that require a lot of water. But merely looking at your plants to see how thirsty they are is never foolproof. Many plants often droop and yellow from over watering. And succulent-like plants such as Gus and Lucky often hide how thirsty they really are. 2) The finger test A more accurate test than merely looking at your plants is to stick your finger about 2-3 inches into their soil. For non-succulents and tropical plants, you should re-water once the top 2-3 inches of their soil is dry and the bottom is only slightly moist. For succulents and cacti, the soil should be even drier and the bottom portion should not be moist at all.

Website information

https://plantsome.ca/pages/about

Last checked: 10/16/2026, 8:16:12 PM UTC

About us Plantsome was founded by two brothers, Axel and Thom, who grew up around the plants in their parents’ nursery. The idea? To make finding, buying and caring for houseplants easy, in a fun, engaging and hassle-free way! Plantsome plants have BIG personalities. We believe that shopping should bring joy and laughs. Just wait until you hear what Evelyn gets up to or how Pedro spends his days. We love telling you all about their ‘plantventures’! If you want to know more please contact us by sending a message to pr@plantsome.ca! Our new favorites Thai Constellation Monstera Deliciosa (L) | Variegated Swiss Cheese Plant Astrid 19900 40 cm 21 cm Oh no. I am sold out! :( Pineapple Plant (S) Noa 3200 25 cm 10 cm Oh no. I am sold out! :( Olea | Olive Tree (S) Levi 2200 1100 20 cm 10 cm Peperomia Hope (S) Miley 2200 13 cm 10 cm Oh no. I am sold out! :( Caladium | Miss Muffet (M) Tilly 3400 40 cm 15 cm Oh no. I am sold out! :( Scindapsus Treubii Moonlight | Sterling Silver Pothos (M) Patricia 4600 23 cm 15 cm Billy the Terrarium | L Billy 10900 20 cm 15 cm Zamioculcas (M) | ZZ Plant Eleanor 4400 40 cm 15 cm See all products Want to keep reading? Winter Plant Care Tips for 2026 🌱 Winter Plant Care Tips for 2026 🌱 Winter Plant Care Tips for 2026 🌱 Subscribe to our newsletter! Join our plantastic community! Get exclusive access to new green amigos, special offers, and surprise treats. New plant drops Plant parent inspiration Care tips Exclusive offers Service The Plant Finder Referral Program The Plantsome App Help Center Shipping & Delivery Accepted Payment Methods General Terms of Service Did you know? We are rated 9.4/10! And oh so proud of it More about Plantsome About Plantsome About our green mission Caring for your plants Blog Press Come work with us! Find us here Plantsome Retail INC 1420 172 St Surrey, BC hello@plantsome.ca United States Netherlands Germany General Terms of Service Privacy Policy © 2015 - 2026 Plantsome ... ... ​​

Website policies

https://plantsome.ca/policies/refund-policy

Last checked: 10/16/2026, 8:16:12 PM UTC

Returns We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it. Because we are dealing with live goods and fragile items such as ceramics, we ask that you return the favour of packing items securely for a safe journey back to Plantsome. To start a return, you can contact us at hello@plantsome.ca . Please note that returns will need to be sent to the following address: 1420 172st Surrey, V3Z 9M6, BC, Canada If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at hello@plantsome.ca . Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at hello@plantsome.ca.

Customer review source

https://www.reddit.com/r/houseplants/comments/1jqwhjo/plantsome_delivery_nightmare/

Last checked: 10/16/2026, 8:16:14 PM UTC

Hello. It&39;s a uphill battle to get my orders from plantsome. Plantsome required a signature from fed ex driver to avoid the plants being left out in the cold. Fed ex has sent my plants back at least 3-4 times this week with today being the fourth. I actually showed the driver my ID and he said would go across the street and bring them back. He drove off. Fedex will not phone their customers. Their system is outdated . I&39;m avoid plantsome and fedex moving forward. &32; submitted by &32; /u/Less-Skin9787 [link] &32; [comments]

Customer review source

https://www.reddit.com/r/houseplants/comments/1af3996/has_anyone_bought_plants_from_plantsome/

Last checked: 10/16/2026, 8:16:14 PM UTC

If so, how was your experience? I have a cart full right now but I&39;m skeptical 😅 &32; submitted by &32; /u/miss-bean93 [link] &32; [comments]

Customer review source

https://www.reddit.com/r/houseplants/comments/s71wci/ordered_plants_online_from_this_site_called/

Last checked: 10/16/2026, 8:16:14 PM UTC

&32; submitted by &32; /u/biomacarena [link] &32; [comments]

Customer review source

https://www.reddit.com/r/houseplants/comments/15vctgn/need_help_iding_this_plant_its_pot_says_vriesa/

Last checked: 10/16/2026, 8:16:14 PM UTC

&32; submitted by &32; /u/mastah-yoda [link] &32; [comments]

Customer review source

https://www.reddit.com/r/houseplants/comments/wh5eyw/new_ficus_audrey_did_it_come_with_pests_and/

Last checked: 10/16/2026, 8:16:14 PM UTC

&32; submitted by &32; /u/nohappyinmybones [link] &32; [comments]

Customer review source

https://www.reddit.com/r/houseplants/comments/11wxymq/first_online_order_from_plantsome_decidedly/

Last checked: 10/16/2026, 8:16:14 PM UTC

&32; submitted by &32; /u/picklecruncher [link] &32; [comments]

Customer review source

https://www.reddit.com/r/plants/comments/ja624n/has_anyone_bought_from_plantsomeca_is_it_worth_it/

Last checked: 10/16/2026, 8:16:14 PM UTC

&32; submitted by &32; /u/indidogo [link] &32; [comments]

Customer review source

https://www.reddit.com/r/houseplants/comments/ne8m4k/got_this_monstera_deliciosa_from_plantsome_less/

Last checked: 10/16/2026, 8:16:14 PM UTC

&32; submitted by &32; /u/blueblink77 [link] &32; [comments]

Customer review source

https://www.google.com/maps/search/?api=1&query=Plantsome%20Retail%20Inc.&query_place_id=ChIJHTzTR8RzhlQRZcUj47_6S2E

Last checked: 10/16/2026, 8:15:24 PM UTC

The matched Google listing showed 4.4/5 from 419 reviews. Saved customer comments (not independently confirmed): I just received an order from them. I had ordered a Begonia maculata. The plant is covered with powdery mildew. My god! If I had not isolated it immediately it would have infected all my houseplants. I can’t believe a retailer/greenhouse would consciously pack a plant full of disease and send it to a customer! This is so irresponsible! | I purchased the following: 1. Alocasia Zebrina (small), 2. Philodendron Gloriosum (small), 3. Philodendron Campii (small), 4. Philodendron Neon Heartleaf (small), 5. Fishbone Cactus (large), and 6. Ctenanthe Golden Mosaic (small). As you can see from the pictures the sizes of the plants are very generous. I would say the only plant that fit the "small" category was the Neon Heartleaf but otherwise the sizes of the plants were very generous. Each plant also has obvious new growth occurring as well which I am pleased with. I am very impressed with my purchase. I would definitely use this company again and hopefully the generosity in size was not just a fluke with the types of plants I happened to purchase. I will be a returning customer! :) | SCAM ALERT! Plantsome is running a scam. Good reviews and social followers are fake and bought. It is designed to lure and distract customers. A lot of people have had disappointing and traumatic experiences. Many of us never received our orders. The company never sent us any messages or follow-ups. They didn't refund any money they owe us either. 👉🏼 They will pretend that they sent the order and that it was returned to them because no one was available to receive the parcel. However, it looks like they never actually sent the order in the first place. Later, they asked for an additional payment, claiming that the plant had undergone an “extra ultra inspection” by scientists, who had apparently discovered that the plant was damaged. lol. So, it took them four weeks (1 month) and a full NASA research team to figure out that a small plant was damaged because it was packed inside a dark box by their own team. 🤣 | We ordered these two plants online as they are not available anywhere in the stores here in the area where we live (in Ontario): 1. Callisia repens 'Pink Panther' | Callisia Pink 2. Senecio Rowleyanus | String of Pearls 3. Small plant from their assorted collection. First two plants came in the dried (died )state. Seems no proper care has taken to keep the plants alive in the transit from BC to Ontario(during these hot and humid days). We tried to save them by transferring those to a pot and by watering but only the small plant survived. Rest two died and some weird fungus formed around the plants. So we have to throw them away to keep ourselves and other plants in the home safe. When reported the issue they suggested re-potting the plants might have caused the problem and the warranty is not applicable here. If you are not living close don't order plants online by looking at the reviews. | Awesome packaging, always well put togheter and a great selection of plants and pots for any collection! | I would have loved to give this shop five stars, but unfortunately my first—and definitely last—experience shopping with Plantsome was disappointing. Here is my objective experience. Three of the four plants I purchased showed either thrip damage or an active thrips infestation. One plant was completely incorrect. (I received a Pilea mollis instead of a Euphorbia trigona ‘Red.’ There was no communication about a substitution, so it may have been a genuine mistake.) I contacted them via email (there’s no phone number) about these issues as soon as I took the plants out of the packaging and as of this review, I have yet to receive even an acknowledgment of my email (five days and counting). Pros: Great selection of plants Fast shipping Plants were packaged securely (no mess!) Cons: Thrips (the WORST!!) Poor communication—(by that I mean, no communication at all…) Thankfully, I knew to quarantine new plants otherwise I’d have a massive infestation to deal with. My suggestion: if you decide to purchase from this shop, isolate the plants and have pest control products on hand—you’ll probably need them. | I recently ordered 2 tropical plants from Plantsome Retail Inc. Vancouver. The plants did arrive quickly, safe and sound, beautiful and fully healthy !! Plantsome stands as a unique business because their values are so out of the ordinary. I warmly recommend it to all plant lovers in awe of Mother Nature and all its greenery. Long life to Plantsome, you deserve all my friendship, and your plants bring lots of joy and well-being into my life !! Roseline | I have purchased several plants for myself and as gifts for others. Plantsome is great. The plants are shipped with care and you can bundle and save | I can unhesitatingly recommend this plant store. Fast delivery and the green guys showed up in perfect condition. Will definitely order again. | Initially reluctant to order plants on line but this was the only place I could get an aspidistra at a reasonable price si I bit the bullet. I have since had a number of deliveries about 9-10 plants. All arrived in great condition, all are thriving. And if I can find space for more will order again. Recommend highly. | Living in the U.K. I always use Plantsome to send plants to my son in Canada. He is always so impressed with the quality and selection. They are well packaged and healthy. Customer service team are on hand to help with any issues and assist right to the en

Possible source to check

https://plantsome.ca/pages/press

Last checked: 10/16/2026, 8:15:16 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://plantsome.ca/pages/business-solutions

Last checked: 10/16/2026, 8:15:16 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Report and correction request: https://onlyreputable.com/Report?id=6ad2861e92c173bc3f8f3fe7

This report was generated automatically by OnlyReputable AI. It is for informational purposes only and does not constitute legal or financial advice.

© 2026 OnlyReputable. All rights reserved. Report ID: 6ad2861e92c173bc3f8f3fe7

What we found about this website

Sources and business details

Last checked: 10/16/2026, 8:16:30 PM UTC. Findings reflect the information available at that time.

The business details and purchase conditions below summarize the available website content. Source links provide the original context. Seller-published statements are not independent confirmation.

Identity and policy checks

Business details and purchase conditions summarized from the available pages. “Found on website” means the seller publishes this information, not that it has been independently confirmed.

Refund terms

Found on website

Returns We have a 14-day return policy, which means you have 14 days after receiving the customer’s item to request a return. To be eligible for a return, the customer’s item must be in the same condition that you received it. Exceptions / non-returnable items Unfortunately, the seller cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Shipping terms

Not verified

Delivery times, shipping charges and tracking availability remain unknown from the available pages.

What customers are saying

Customer ratings and experiences linked to this website

Google Reviews
4.4/ 5
Based on 419 reviews

Google customers rated the matched listing 4.4 out of 5 across 419 reviews. Customer experiences below reflect the available sample, not every buyer.

Recent customer experiences

These are excerpts from a small recent sample, not independently verified facts or all customer experiences.

“I just received an order from them. I had ordered a Begonia maculata. The plant is covered with powdery mildew. My god! If I had not isolated it immediately it would have infected all my houseplants. I can’t believe a retailer/greenhouse would consciously pack a plant full of disease and send it to a customer! This is so irresponsible!”
“I purchased the following: 1. Alocasia Zebrina (small), 2. Philodendron Gloriosum (small), 3. Philodendron Campii (small), 4. Philodendron Neon Heartleaf (small), 5. Fishbone Cactus (large), and 6. Ctenanthe Golden Mosaic (small). As you can see from the pictures the sizes of the plants are very generous. I would say the only plant that fit the "small" category was the Neon Heartleaf but otherwise the sizes of the plants were very generous. Each plant also has obvious new growth occurring as well which I am pleased with. I am very impressed with my purchase. I would definitely use this company”
“SCAM ALERT! Plantsome is running a scam. Good reviews and social followers are fake and bought. It is designed to lure and distract customers. A lot of people have had disappointing and traumatic experiences. Many of us never received our orders. The company never sent us any messages or follow-ups. They didn't refund any money they owe us either. 👉🏼 They will pretend that they sent the order and that it was returned to them because no one was available to receive the parcel. However, it looks like they never actually sent the order in the first place. Later, they asked for an additional pay”
Most customers receive healthy, lush plants that often exceed size expectations.
Some customers reported receiving plants with pest infestations, specifically thrips, or fungal infections.
Trustpilot Reviews
Not enough information

No Trustpilot feedback could be reliably linked to this exact website in this report. Customer experiences on this platform remain unknown.

The overall customer picture

"Google: 4.4/5 from 419 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs."

Common Praises

  • Some customers report being impressed with their order experience
  • Most customers receive healthy, lush plants that often exceed size expectations.
  • Well-designed and sustainable packaging is frequently noted as effective for keeping plants safe during transit.
  • Fast and reliable delivery is reported by a significant portion of customers.
  • Responsive and helpful customer service is highlighted by many as a positive aspect of resolving order issues.

Recurring Complaints

  • Issues with delivery and courier protocols
  • Reports of plants arriving in poor condition
  • Inconsistencies in plant labeling and identification
  • Concerns regarding potential pests or plant health upon arrival
  • Some customers reported receiving plants with pest infestations, specifically thrips, or fungal infections.
  • Multiple reports of poor communication, including unacknowledged emails and difficulty reaching the company for disputes.

What this means for you

AI assessment of retrieved evidence

The research agent places this store at 71/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding.

Trust

58/100

The business provides clear, standard policies, including a 14-day return window and a 3-month plant guarantee. While policies are publicly stated, customer reports suggest these are not always easily enforced during disputes.

Customer feedback

83/100

Customer feedback is highly polarized. A strong consensus exists regarding the quality of packaging and plant health for satisfied customers, balanced by frequent, documented complaints regarding pest infestations, fungal issues, and unresponsive customer service.

Credibility

Not enough evidence

No eligible cited assessment was saved for this category. Credibility remains unscored; missing evidence is not an adverse finding.

Your next step

Use a payment method with buyer protection and keep your order confirmation. Refunds and delivery are subject to the seller’s published conditions summarized in this report.

How the score is worked out

Scores range from 0 to 100. A working website starts with 10 availability points, not trust points. The agent assesses trust, customer feedback and credibility from retrieved evidence; the remaining 90 points weight these dimensions at 35%, 45% and 20%. When a cited trust judgment is missing, at least two substantive website checks, including identity or contact, can supply a limited transparency assessment: neutral 50 plus 2.5 points per check after seller-only weighting, capped at 60. This is not evidence of fulfilled deliveries or honored refunds. An unknown dimension contributes a neutral 50/100 to that weighted calculation, never an automatic penalty. A store with 500+ reviews rated 4.0/5 or better on Google or Trustpilot scores at least 65/100. Otherwise, without enough cited evidence, the overall result is instead 50/100 with low confidence. A recorded unavailable or not-retrievable site scores 0, including not-found responses; access restrictions alone do not prove downtime. Confidence reflects evidence coverage and age, not a probability of safety.

Before you buy

Returns, refunds and practical precautions

StatusFound on website

Returns We have a 14-day return policy, which means you have 14 days after receiving the customer’s item to request a return. To be eligible for a return, the customer’s item must be in the same condition that you received it. Exceptions / non-returnable items Unfortunately, the seller cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

What you can do
Payment protection

Recommendation:Use a payment method with buyer protection and keep your order confirmation. Refunds and delivery are subject to the seller’s published conditions summarized in this report.

About this report

Report reference#8F3FE7
Saved on10/16/2026, 8:16:30 PM UTC

About the domain

How long the domain has existed

2643 days (registered 2019-07-21)

An older domain is not a guarantee of a trustworthy business.

Connection security

The security certificate was not checked.

Where the website is hosted

The hosting location was not checked.

Domain registration company

Tucows.com Co.

This company registers the domain; it does not endorse the business.

Owner’s public registration details

We did not check whether the owner’s details are public or private.

Website’s nameservers

ns-cloud-a2.googledomains.com., ns-cloud-a1.googledomains.com., ns-cloud-a3.googledomains.com., ns-cloud-a4.googledomains.com.

These servers help browsers find the website. They do not verify who runs it.

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What could not be verified
  • Website pages: We could only read part of the available information.
  • Reddit discussions: We found links, but could not read the pages behind them.
  • Trustpilot reviews: We did not find usable information in this search. It may exist elsewhere.
  • The information is more than a day old. Refresh the report before relying on it for a purchase.
  • Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.