This site scores 73/100 with low confidence. Customers rate it 4.1/5 on Trustpilot (919 reviews). Refund terms were collected; check their source and date.
"The research agent places this store at 73/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding."
low confidence estimate
pluffi.com
This site scores 73/100 with low confidence. Customers rate it 4.1/5 on Trustpilot (919 reviews). Refund terms were collected; check their source and date.
Estimated trust score / 100
Lower observed risk
The research agent places this store at 73/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding.
Information checked: 10/23/2026, 2:19:57 PM UTC. Report saved: 10/23/2026, 2:19:58 PM UTC.
We could read 9 sources for this report. Confidence in the score: low. Downloading this report does not check the website again.
What this means for you
"The research agent places this store at 73/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding."
Trust
58/100The business is transparent regarding its corporate identity and registration in France. However, the refund policy is notably restrictive, limiting returns strictly to manufacturing defects. While clearly stated, this is a consumer-unfriendly term that carries risk for buyers expecting standard change-of-mind return rights.
Customer feedback
77/100The matched trustpilot listing shows 4.1/5 from 919 reviews. Ratings are listing-specific and smaller samples are weighted toward neutral.
Credibility
75/100The business maintains consistent corporate identity information and provides clear, accessible policies. While it makes bold marketing claims about being the sole provider of 'authentic' items, the existence of the company as a registered French entity lends it a level of formal credibility, supported by a substantial number of third-party reviews.
Before you decide
The customer picture
Trustpilot: 4.1/5 from 919 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.
trustpilot: 4.1/5 from 919 reviews
This is a customer rating for the matched listing. Last checked: 10/23/2026, 2:19:33 PM UTC.
https://www.trustpilot.com/review/pluffi.com
What we could not confirm, and where to read more
- Website pages: We could only read part of the available information.
- Reddit discussions: This part of the check was not run.
- Google business listing: We could not finish this check. This tells us nothing about whether the business is trustworthy.
- Google review comments: This part of the check was not run.
- Other web sources: We could not confidently connect a result to this exact website.
- The information is more than a day old. Refresh the report before relying on it for a purchase.
- Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
- The score is an estimate, not a guarantee. Missing information is not evidence of a scam.
Domain registration record
https://rdap.verisign.com/com/v1/domain/pluffi.com
Last checked: 10/23/2026, 2:19:26 PM UTC
The domain was registered on December 7, 2023. Its registration company is Squarespace Domains LLC. Registration does not confirm that a business is trustworthy.
Website information
https://pluffi.com/
Last checked: 10/23/2026, 2:19:28 PM UTC
PLUFFI Skip to content Sale : Exclusive Deals + FREE Gifts Other sign in options Sign in Account Other sign in options Sign in Your cart is empty Have an account? Log in to check out faster. Continue shopping Cart Total items in cart: 0 0 Your cart is empty Have an account? Log in to check out faster. Continue shopping Warmth and Comfort , All Day Long. Rated 4.7/5 Trusted by 100K+ Customers SHOP PLUFFI Shop Best Sellers Pluffi Slippers SALE Pluffi Slippers 4.8 | 5,743 Reviews Pluffi Slippers $34.99 Pluffi Slip-Ons SALE Pluffi Slip-Ons 4.8 | 371 Reviews Pluffi Slip-Ons $34.99 Pluffi For Kids SALE Pluffi For Kids 4.8 | 972 Reviews Pluffi For Kids $29.99 Pluffi Low Plaid SALE Pluffi Low Plaid 4.8 | 1,897 Reviews Pluffi Low Plaid $34.99 Pluffi Slides SALE Pluffi Slides 4.8 | 744 Reviews Pluffi Slides $34.99 Pluffi Fleece Pajamas SALE Pluffi Fleece Pajamas 4.8 | 132 Reviews Pluffi Fleece Pajamas $49.90 Pluffi Fleece Blanket BUY 1 GET 1 FREE Pluffi Fleece Blanket 4.8 | 992 Reviews Pluffi Fleece Blanket $78.50 Pluffi Fleece Pillowcase SALE Pluffi Fleece Pillowcase 4.8 | 338 Reviews Pluffi Fleece Pillowcase $29.90 Pluffi Socks Pluffi Socks 4.8 | 88 Reviews Pluffi Socks $5.90 Pluffi Washing Bag Pluffi Washing Bag 4.8 | 142 Reviews Pluffi Washing Bag $5.90 Pluffi Slippers The Original Pluffi Design Pluffi For Kids For the Smallest Steps Pluffi Slip-Ons The One You Just Slip Into Pluffi Slides The Laid-Back One The Softest Part of Your Day Cushioned, breathable, and built to last. The pair you'll reach for every single day Shop now Trusted by 100,000+ Customers Absolutely love these slippers! Bought friends and family each a pair, then got myself an extra pair!! They are so comfortable that I’ve ended up in town and at wrestling practice with them still on!! Cushy to walk in, keep my feet nice and warm, not to hot though just right! Heidi Verified Customer These slippers are the best! So warm and comfy! Got them for my husband and daughter for Christmas. Both said they were the best slippers they ever had. I agree! Love them! Will definitely be buying more colors. Michelle Verified Customer Perfect! Runs true to size keeps feet very warm very comfortable and cushiony I have a very high instep and a lot of styles don't fit ether at all or are very uncomfortable. These fit perfectly with no pain or discomfort to my insteps Lynne Verified Customer This is my second order of these Omg these slippers are divine!!! My toes are toasty warm, I dont have to focus on keeping them on and they seem to be softening my feet as well! Camara Verified Customer All Your Questions, Answered Everything you need to know before slipping into Pluffis. How do I wash my Pluffis? Pluffis are machine washable on a gentle cold cycle. Let them air dry and they’ll be fresh again in no time. For an even better result, you can use our laundry bag (available at checkout) . Can I wear them outside? Yes. The water-resistant, non-slip sole is perfect for quick trips outdoors. Some of our customers even made them their go-to travel shoes for planes and trains . Do they fit true to size? Yes. Pluffis follow standard US sizing . They may feel snug at first, but the material quickly adjusts to your feet, giving you that custom, molded-to-you comfort . If in doubt, check the Sizing Chart directly when selecting your variant. How fast do you process orders? All orders are dispatched within 24–48 hours . You’ll get a tracking link as soon as your package leaves our warehouse. Are they really durable? Definitely. With reinforced stitching and tough, water-resistant soles , Pluffis are built for everyday comfort that lasts season after season . Are they unisex? Yes! Pluffis are completely unisex . And fun fact: we actually sell them mostly to men — proof that comfort knows no gender. Are Pluffis sold elsewhere the same? No. The original Pluffis are only available at pluffi.com . Any other platform is just selling poor-quality copies. Buying directly from us guarantees you get the real thing, built to last . How can I contact you? Our support team replies within 24 business hours — whether through the contact form or directly by email at contact@pluffisupport.com . Tag us on Instagram! @pluffi Get in Touch with Us! We’re always happy to help! Feel free to reach out to us with any questions or concerns. You can contact us via email at contact@pluffisupport.com We’re available Monday through Friday, 9 AM to 5 PM (EST). We look forward to hearing from you! Main menu Main menu Home All Products Mix & Match Track my order Contact Legal Legal Legal Notice Privacy Policy Refund Policy Shipping Policy Terms of Sale Terms of Service Facebook Instagram Tiktok © 2026, PLUFFI Search
Website policies
https://pluffi.com/policies/terms-of-service
Last checked: 10/23/2026, 2:19:28 PM UTC
Terms of service – PLUFFI Skip to content Sale : Exclusive Deals + FREE Gifts Other sign in options Sign in Account Other sign in options Sign in Your cart is empty Have an account? Log in to check out faster. Continue shopping Cart Total items in cart: 0 0 Your cart is empty Have an account? Log in to check out faster. Continue shopping Terms of service Legal Company Information The website Pluffi.com is operated by SAS DCMP , a company registered in France. Legal Company Name: SAS DCMP Legal Form: Société par Actions Simplifiée (SAS) Registered Address: 83 Rue Saint-Jacques, 13006 Marseille, France SIRET Number: 92842527100014 Contact Email: contact@pluffisupport.com OVERVIEW This website is operated by PLUFFI . Throughout the site, the terms “we”, “us” and “our” refer to PLUFFI . PLUFFI offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantit
Website policies
https://pluffi.com/policies/terms-of-sale
Last checked: 10/23/2026, 2:19:28 PM UTC
Terms of sale – PLUFFI Skip to content Sale : Exclusive Deals + FREE Gifts Other sign in options Sign in Account Other sign in options Sign in Your cart is empty Have an account? Log in to check out faster. Continue shopping Cart Total items in cart: 0 0 Your cart is empty Have an account? Log in to check out faster. Continue shopping Terms of sale The present General Terms and Conditions of Sale (“GTC”) apply, without restriction or reservation, to all sales of products (“Products”) concluded on the website www.pluffi.com , and its various domains including pluffi.es, pluffi.de, pluffi.it, pluffi.ch, pluffi.nl, and pluffi.uk. The GTC notably specify the conditions for ordering, payment, delivery, and management of potential product returns ordered by customers. For the application of the present terms, it is agreed that the Customer and pluffi will also be collectively referred to as the “Parties” and individually as a “Party.” The GTC apply to the exclusion of any other conditions, notably those applicable for other distribution and marketing channels. These GTC are accessible at any time on the website and will prevail, if necessary, over any other version or any other contradictory document. The Customer declares to have read these GTC and all the information listed in Article L. 221-5 of the Consumer Code and to have accepted said information and the GTC when creating an account on pluffi.com before the implementation of the online order validation process. PLUFFI products are exclusively intended to be sold to end consumers, both physical and legal persons, excluding any resellers or intermediaries acting on behalf of resellers. Consequently, the Customer declares to act as a final consumer and that they do not intend to resell PLUFFI Products, directly or indirectly, for commercial purposes, which constitutes an essential condition for PLUFFI. The Customer certifies that they have the legal capacity to contract and undertake the commitments provided for in these terms. These GTC may be subject to subsequent modifications, and the version applicable to the Customer’s purchase is the one in force on the website at the time of the order. Unless proven otherwise, the data recorded in PLUFFI's computer system constitutes proof of all transactions concluded with the Customer. The Customer acknowledges that they have the required capacity to contract and acquire the products offered on the site. ARTICLE 1 • PRODUCTS The products offered for sale by PLUFFI are those listed on the site at the time of consultation by the Customer. In accordance with Article L. 111-1 of the Consumer Code, the Customer may, prior to any order, consult the site to learn about the essential characteristics of the product(s) they wish to order by clicking on the corresponding product link. Each product has a descriptive sheet that includes, among other things: the price, available colors, composition, and any specific characteristics. Minor differences between a product and its photograph may exist, due in particular to the resolution and definition of the user’s screen colors. PLUFFI undertakes to deliver products that comply with the applicable safety and health regulations in accordance with European provisions, notably with respect to regulated chemical substances. PLUFFI reserves the right to modify the list and ranges of products at any time. Product offers are understood to be within the limits of available stock, as specified when placing the order, and are valid, unless otherwise indicated, as long as the products are listed on the site. Specific Provisions for Pre-orders Pre-order refers to the ability for the Customer to reserve certain Products identified on the site before their commercialization date (hereinafter referred to as the “Pre-order” or “Pre-ordered Product”). Specific Provisions for Customization or Made-to-Measure Products Customization refers to the possibility for the Customer to adapt or customize certain Products from PLUFFI's collections (hereinafter referred to as the “Customization” or “Customized Product”). Product Availability Product offers are valid within the limits of available stock. At the time of order validation, there may be a discrepancy between the electronically available stock and the physical stock (for example, in the event of simultaneous orders of the same product by several customers). Consequently, the sale is subject to the availability of Products in stock. Furthermore, PLUFFI retains ownership of the Products until payment is received as per the provisions of Article 3 below. The availability date of a Pre-ordered Product or a Customized or Made-to-Measure Product will be expressly indicated on the product sheet. In the event of a change in availability date, you will be immediately informed by email and/or via your customer account. If a Product becomes unavailable after your order has been placed, we will inform you by email or phone as soon as possible, offering you either the option to order another Product displayed on the site as a replacement or to cancel your order. PLUFFI cannot be held liable in case of stock shortages or unavailability of Products. PLUFFI reserves the right to change the Products offered on the site and/or by phone at any time and without prior notice. To ensure better service quality and availability of our Products for all customers, PLUFFI reserves the right to limit the quantity of Products that can be purchased by a customer, in compliance with applicable provisions, particularly those of Article L. 121-11 of the Consumer Code. ARTICLE 2 • PRICES In accordance with Article L. 112-1 of the Consumer Code, the sale prices of the products are indicated, for each product, on the site in euros and inclusive of all taxes. The applicable prices for the sale of products on the site are those in effect on the day the customer places the order. In the case of special orders or made-to-measure products, PLUFFI will send the Custo
Website policies
https://pluffi.com/policies/refund-policy
Last checked: 10/23/2026, 2:19:28 PM UTC
Refund policy – PLUFFI Skip to content Sale : Exclusive Deals + FREE Gifts Other sign in options Sign in Account Other sign in options Sign in Your cart is empty Have an account? Log in to check out faster. Continue shopping Cart Total items in cart: 0 0 Your cart is empty Have an account? Log in to check out faster. Continue shopping Refund policy Return Policy Our return policy applies only to items with a manufacturing defect. If your item does not have a defect, we unfortunately cannot offer a refund or exchange. To be eligible for a return, your item must be unused, in its original condition, and have a verified manufacturing defect. It must also be in the original packaging whenever possible. To complete your return, we require a receipt or proof of purchase (such as your order number). Please do not return your purchase to the manufacturer if it was shipped directly from their services. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you whether your refund is approved or rejected, along with the reason for rejection, if applicable. Certain types of goods cannot be returned, even in the case of a defect, such as perishable goods like food, flowers, newspapers or magazines, as well as intimate products (such as underwear), sanitary goods, hazardous materials, or flammable liquids or gases. In accordance with Article L.221-23 of the Consumer Code, the customer is responsible for the cost of returning the merchandise. If the return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days. Return shipping costs (if applicable): If the returned item has a verified manufacturing defect, the return shipping costs will be refunded up to a maximum of 5 euros. If the return is our responsibility, the item will be replaced free of charge. The time it may take to receive an exchanged product may vary depending on where you live. To facilitate return tracking, please provide us with proof of shipment, including the tracking number of the package. It is essential to include your order number with your package; otherwise, no refund will be processed. This will allow us to track the status of your return until it reaches our facilities. Please contact us at: help@pluffisupport.com if you have any further questions. Get in Touch with Us! We’re always happy to help! Feel free to reach out to us with any questions or concerns. You can contact us via email at contact@pluffisupport.com We’re available Monday through Friday, 9 AM to 5 PM (EST). We look forward to hearing from you! Main menu Main menu Home All Products Mix & Match Track my order Contact Legal Legal Legal Notice Privacy Policy Refund Policy Shipping Policy Terms of Sale Terms of Service Facebook Instagram Tiktok © 2026, PLUFFI Search
Website information
https://pluffi.com/pages/contact
Last checked: 10/23/2026, 2:19:28 PM UTC
Contact – PLUFFI Skip to content Sale : Exclusive Deals + FREE Gifts Other sign in options Sign in Account Other sign in options Sign in Your cart is empty Have an account? Log in to check out faster. Continue shopping Cart Total items in cart: 0 0 Your cart is empty Have an account? Log in to check out faster. Continue shopping Contact Us How can we help? Have a question about your order or a PLUFFI product? Send us a message below. Include your order number if you have one. Our support team replies within 24 business hours. Get in Touch with Us! We’re always happy to help! Feel free to reach out to us with any questions or concerns. You can contact us via email at contact@pluffisupport.com We’re available Monday through Friday, 9 AM to 5 PM (EST). We look forward to hearing from you! Main menu Main menu Home All Products Mix & Match Track my order Contact Legal Legal Legal Notice Privacy Policy Refund Policy Shipping Policy Terms of Sale Terms of Service Facebook Instagram Tiktok © 2026, PLUFFI Search
Website policies
https://pluffi.com/policies/shipping-policy
Last checked: 10/23/2026, 2:19:28 PM UTC
Shipping policy – PLUFFI Skip to content Sale : Exclusive Deals + FREE Gifts Other sign in options Sign in Account Other sign in options Sign in Your cart is empty Have an account? Log in to check out faster. Continue shopping Cart Total items in cart: 0 0 Your cart is empty Have an account? Log in to check out faster. Continue shopping Shipping policy Last Updated: August 2026 At PLUFFI, we aim to process and deliver orders as quickly and reliably as possible. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. Order Processing Orders are typically processed within 1–3 business days after payment has been successfully received. Business days do not include weekends, public holidays, periods of exceptional demand, or circumstances outside our reasonable control. Processing times may occasionally be extended during promotional periods, seasonal peaks, product launches, holidays, or other high-volume periods. Estimated Delivery Time PLUFFI currently ships internationally. Most orders are estimated to arrive within approximately 4–12 business days after dispatch , depending on the destination and carrier. Delivery times are estimates only and are not guaranteed delivery dates. Actual delivery times may vary depending on: Destination; Carrier performance; Local postal networks; Customs procedures; Remote-area delivery requirements; Weather conditions; Transportation disruptions; Peak shipping periods; or Other circumstances outside our reasonable control. Tracking Once your order has been dispatched, tracking information will normally be sent to the email address or telephone number associated with your order. Please allow some time for tracking information to become active after shipment. Tracking information is provided by third-party shipping carriers and may occasionally experience delays, gaps, or delayed scans while packages move between facilities or carriers. Order Cancellation We process orders quickly, so cancellation requests should be submitted as soon as possible after purchase. PLUFFI will make reasonable efforts to cancel an order that has not yet entered fulfillment or shipment, but cancellation cannot be guaranteed once processing has begun. An unsuccessful cancellation request does not automatically create a right to return the product after delivery. In jurisdictions where PLUFFI is legally permitted to refuse change-of-mind returns, the applicable Return & Refund Policy will continue to apply after delivery. Any mandatory cancellation or withdrawal rights provided by applicable consumer law remain unaffected. Address Accuracy Customers are responsible for ensuring that the shipping information submitted at checkout is complete and accurate. Please verify your: Full name; Street address; Apartment or unit number, where applicable; City; State, province, or region; Postal or ZIP code; Country; and Contact information. Address Changes If you notice an address error after placing your order, please contact us as quickly as possible. We will attempt to update the shipping information where operationally possible, but address changes cannot be guaranteed once an order has entered fulfillment or shipment. Once the package has been transferred to the carrier, PLUFFI may no longer be able to redirect or modify the delivery address. Incorrect or Incomplete Addresses PLUFFI is not responsible for delivery failures resulting from incorrect or incomplete shipping information provided by the customer, to the fullest extent permitted by applicable law. If a shipment is returned to us because of an incorrect or incomplete customer-provided address, the customer may be required to pay additional shipping charges before the order is reshipped. An incorrect address supplied by the customer does not automatically qualify the order for a free replacement or refund. Refused or Unclaimed Deliveries Customers are responsible for accepting or collecting their shipment when reasonably required by the carrier. If a shipment is returned because it was refused, not collected, or could not be delivered after reasonable delivery attempts, additional shipping charges may apply before reshipment. Refusing or failing to collect a shipment does not automatically create a right to a refund. Where a refund is legally required or specifically approved, costs resulting from the refused or unclaimed shipment may be deducted where permitted by applicable law. Multiple Shipments Products from the same order may occasionally be shipped separately depending on stock availability, fulfillment location, or operational requirements. You may therefore receive multiple tracking numbers and packages on different dates. Please verify all tracking numbers before reporting an item as missing. Delayed Shipments A delayed tracking update does not automatically mean that a package has been lost. If a package exceeds the expected delivery period, please contact us so we can review the tracking information and determine whether further investigation is required. Delivery estimates are not guaranteed, and a delay alone does not automatically qualify an order for a refund. Lost Packages If tracking has not updated for an unusually long period or there is reasonable evidence that the package may be lost, PLUFFI may investigate with the applicable carrier or logistics provider. A package may need to remain without movement for a reasonable period before it can be classified as lost. If a shipment is confirmed or reasonably determined to be lost in transit, PLUFFI will determine an appropriate resolution. Where appropriate, replacement or reshipment will be prioritized in order to complete delivery of the customer's purchase. A refund will not automatically be issued solely because tracking has been delayed. Delivered but Not Received If tracking indicates that your package has been delivered but you cannot locate it, please first: Check your mailbox; Check around your property; Check any sa
Website policies
https://pluffi.com/policies/legal-notice
Last checked: 10/23/2026, 2:19:28 PM UTC
Legal notice – PLUFFI Skip to content Sale : Exclusive Deals + FREE Gifts Other sign in options Sign in Account Other sign in options Sign in Your cart is empty Have an account? Log in to check out faster. Continue shopping Cart Total items in cart: 0 0 Your cart is empty Have an account? Log in to check out faster. Continue shopping Legal notice Legal Company Information The website Pluffi.com is operated by SAS DCMP , a company registered in France. Legal Company Name: SAS DCMP Legal Form: Société par Actions Simplifiée (SAS) Registered Address: 83 Rue Saint-Jacques, 13006 Marseille, France SIRET Number: 92842527100014 Contact Email: contact@pluffisupport.com Hosting Provider Pluffi.com is hosted by Shopify Inc. Address: 151 O’Connor Street, Ottawa, Ontario K2P 2L8, Canada Phone: +1 (888) 746-7439 Website: www.shopify.com Intellectual Property All content on Pluffi.com (including text, images, graphics, logos, videos, and designs) is the exclusive property of Pluffi or its partners. Any reproduction, distribution, modification, or republication without prior written authorization is strictly prohibited and may result in legal action. Personal Data Protection Pluffi collects and processes personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the French Data Protection Act. Users can learn more about how their data is collected, used, and stored by visiting our Privacy Policy page. Requests related to personal data (access, modification, deletion) can be sent to contact@pluffisupport.com . Cookies The website uses cookies to improve navigation and user experience. You can disable cookies at any time by adjusting your browser settings. For more information, please refer to our Cookie Policy . Limitation of Liability Pluffi makes every effort to provide accurate and up-to-date information. However, it cannot guarantee the completeness or accuracy of the data and shall not be held responsible for any errors, omissions, or damages resulting from the use of the website. Sales, Shipping, and Returns All purchases made on Pluffi.com are subject to our Terms and Conditions of Sale , Shipping Policy , and Return Policy , which are accessible on the website footer and during checkout. Governing Law and Jurisdiction This website and its legal notices are governed by French law. Any disputes arising from its use or from product sales shall fall under the exclusive jurisdiction of the courts of France, unless otherwise required by applicable consumer protection laws. Get in Touch with Us! We’re always happy to help! Feel free to reach out to us with any questions or concerns. You can contact us via email at contact@pluffisupport.com We’re available Monday through Friday, 9 AM to 5 PM (EST). We look forward to hearing from you! Main menu Main menu Home All Products Mix & Match Track my order Contact Legal Legal Legal Notice Privacy Policy Refund Policy Shipping Policy Terms of Sale Terms of Service Facebook Instagram Tiktok © 2026, PLUFFI Search
Customer review source
https://www.trustpilot.com/review/pluffi.com
Last checked: 10/23/2026, 2:19:33 PM UTC
Trustpilot listing for pluffi.com. TrustScore: 4.1/5. Total reviews: 919. Review excerpt: These are the most comfortable slippers I have ever worn. Even though they look big, they fit nice and snug. I just love them! Review excerpt: From placing the order to receipt, my slippers took about three weeks to arrive. They haven't been off my feet since! They are extremely cosy and because of the hard sole, I've even been outside in them. I love the colour and I have been singing their praises to my friends and family. Review excerpt: I had never heard of this company. And I took a chance and ordered a pair of slippers. They arrived faster than they thought they would. They came in exactly as photo'd. And they fit exactly to their size chart. They are super comfortable, and i'm so happy, I took a chance and order these. Review excerpt: Just bought my 5th/6th pair. The slippers are comfortable, keep my feet warm and most importantly are really sturdy so they can be worn inside or out. Review excerpt: Super comfy, warm slippers. Feel snug on the foot so potentially consider going up a size if your feet are at the top of your size. Delivered quicky and well packaged. I also had to speak with customer service who were easy to reach and prompt to reply. Would recommend. Review excerpt: Bought the Pluffi slippers as a gift for my wife. She has said they are the most comfortable slippers she has ever had and will get Pluffi slippers again when they need replacing. The ordering was easy and the delivery time wasn't excessive. Review excerpt: These slippers are the absolute best, I have bought 4 pairs now. I would only buy from Pluffi direct and do not buy knock offs. They are really cozy and great if you have to pop out to put bins out or i often walk the dog in mine when the weather permits.
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What could not be verified
- Website pages: We could only read part of the available information.
- Reddit discussions: This part of the check was not run.
- Google business listing: We could not finish this check. This tells us nothing about whether the business is trustworthy.
- Google review comments: This part of the check was not run.
- Other web sources: We could not confidently connect a result to this exact website.
- The information is more than a day old. Refresh the report before relying on it for a purchase.
- Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
- The score is an estimate, not a guarantee. Missing information is not evidence of a scam.