Website information

https://shopee.ph/

Last checked: 11/10/2026, 1:52:49 PM UTC

Shopee Philippines | Shop Online with Promos and Vouchers Shopee Philippines | Shop Online with Promos and Vouchers

Customer review source

https://www.google.com/maps/search/?api=1&query=Shopee%20Philippines&query_place_id=ChIJTaXKoNHJlzMRww2I3cnHyOc

Last checked: 11/10/2026, 1:52:31 PM UTC

The matched Google listing showed 3.1/5 from 369 reviews. Saved customer comments (not independently confirmed): Take a look at the screenshot. It is clearly implied here that this is an original "Alexa Echo" product! In reality, however, what you receive is a cheap, useless, no-name Bluetooth speaker. | You dont solve the people who stolen the parcel, then you solve the victim(both buyers and sellers), that is how you you solve the issue. No justice, careless, super worse | you should consider cutting ties or disallowing use of flash express as their horrible service really impacts the customer experience. | They process schemy process by asking further proof then cancels your ticket thrice. | Pure trash, lakas maningil kahit paid kna | Investigate your OP Sheridan hub. Their delivery is always delayed. | Lazada is much much better at taking care of their buyers. No hassle return. Shopee claims it but gives you the runaround trying to return a SEALED UNOPENED product. Stay away. Closing my Shopee account. | Scams thru shopee are still prevalent. A delivery rider had asked us to pay 450 pesos for an unknown package complete with a fragile sticker. Relatives received the packaged and paid for it, only to receive and opened it to found a single air freshener and layers of plastic wrap. Please find ways to prevent these scammers finding ways to take advantage of using your user's identity for their wrongdoings. Thanks. | I ordered 3 rubber rugs made of gulong ng sasakyan but the rider delivered 2 sim cards, 1 globe and 1 ditto on Dec. 29, 2025. This is totally unacceptable. The remark was, it was delivered but the items were wrong. Shopee must do something to correct this incident. And protect the buyer. | good evening po ano po number nyo na pwede po makausap or pwde po ba mag walk-in tulong lang po sana sa sloan na aksiidenteng na activate,,, gusto ko po sna ma soli po ng buo un laman ng wallet at ma cancel na lang po sna un sloan.... cnclose po ng costumer care caretaker lang po ako wala pong permanenteng sahod ang laki po kse ng aksidenteng na activate na loan bka pwde po soli nalang po un laman ng wallet sa sloan | I love talking Poco so much! | Shunga lahat ng chat agent nio palitan nio na!😠 | What are you Spaylater 500 pesoAre you Problem 25k or 40k Spaylater we're sorry so sad Philippines Shopee | Pangit na app kung new seller ka ngayong 2025Sobrang taas ng fees, almost 25% naPlus nagdagdag pa ng 5 pesos across the board sa lahat ng items na maibebenta.. kaya no retail na..wala ng barya baryang kaya ibenta..Maraming nagnanakaw sa mga sellerBuyers/Scammers( Auto refund) maski iba ang iupload na evidence approved pa din.Change of mind na bawal sa DTi..Pinapatupad pa din.. bukod sa hassle at gastos, lahat ng cost,pati porsyento ng platform babayaran mo din sa kanila... pati reverse cost ng shipping sagot ng seller x2 pa 🫠Delivery ( Nakaw laman, palit parcel)Ibabalik sa seller either walang laman o cottonbuds etc..Walang pakialam ang customer service maski anu iupload mong evidence video at photo sa webform.. kala mo may laban ka, yun pala ipapasa ka lang sa shopee indonesia etc, in the end burado lahat ng inupload mo dahil hihingan ka uli, gang sa mawalan ka ng gana..walang napaparusahang delivery dahil burado ang information ng mga riders na nagpalit at nagnakaw pati delivery info.. walang ginagawa tungkol jan since nagsimula akoBahala na kayo kung tataya po kayo7 years seller here🥲 | Not bad i think so | The onboard very poor vendors on their platform eith any background checks. And when buyers items are not shipped and if concernnis not raised within 3 days. Its not a shoppe problem any more.I wish shoppe should see such complains and keep pruing their selling of their systems.I ordered and paid for 2 diff items, just one item was shipped and while i was waiting for second item to be shipped alos. The order was closed without me realising and 3 days passed for raising any dispute.Shoppe quality of vendor check should be improved. | I used to be platinum member pandemic then silver lately. Used to pay early on spaylater. But a single mistake on the auto pay para na ko treated as dumb person. The customer service i was assigned was a bad decision maker who could not understand the reason and does not check past credentials before making a decision. No remorse at all. Just following instructions maybe. Tsk sayang. After i pay the spaylater full. I am closing my shopee account. So disappointed. | Very poor services. This is not the best shopping app. Don't download it!!! | Maganda sana tong shop na to kaya lang yung mga rider nilang iba tamad at mga barumbado may rider kami na pinag sabihan na pwede ba syang bumaba sa motor nya pag nag dedeliver sumama ata loob sya nag dedeliver sa area namin kaya yung mga parcel ko sya nag dedeliver pero yung iba cinacancel at sa ibang bahay pinipicturan at reason bakit cancelled wala daw nag rerecieve e highway lng kami at tindahan hindi nawawalan ng tao sa bahay namin. Sana paki ayos | Got banned from trying to return unused items that were nothing like promised or in the pictures. So technically their business practice is a scam. Ever heard of consumer rights? | Almost 2 hours calling for hotline wlang sumasagot bulok na customer service meron kayo | Bad customer service | walang kwentang shopee to ung shopeepay ko 2months na ako nag aantay ano na wala kwentang online shop | I have already verified my shopee pay so that I can use my shopee pay coins. It's been 1 month and my acc

Customer review source

https://www.trustpilot.com/review/shopee.ph

Last checked: 11/10/2026, 1:52:30 PM UTC

Trustpilot listing for shopee.ph. TrustScore: 1.3/5. Total reviews: 342. Saved 8 recent review excerpts; these are customer opinions, not verified facts or a representative sample. Review excerpt: Extremely Disappointing Customer Service – A Loyal Customer Since 2020 - POOR SERVICE I’ve been a Shopee customer since 2020, and I can honestly say that I’ve been a loyal and consistent customer for years. I regularly place orders, have maintained my Platinum status since then, and have always made it a point to settle my dues on time, sometimes even paying in advance. However, this year, I experienced financial difficulties due to family medical emergencies, which unfortunately resulted in some delayed payments. Despite going through such a difficult situation, I never stopped making an effo Review excerpt: Fiz algumas compras pelo site pelo atendimento e pelo que oferece a empresa achei perfeito cumpriram o esperado pelo preço que paguei achei justo o produto. Só no quesito produto com originalidade deveria ser mais claro exemplo avisar na compra originalidade do produto. Review excerpt: I was not shopping in shopee for 7 years cause always trouble. Now i was think try again but the problem is worse and if you buy ecpensive items, the refund prosess are so difficult. When by items delivered with issue it's a hard fight with shopee to get money back. They have the most customer unfriendly system of all Internet shop in Philippines. Be aware if you think shopping there. The latest time more then 50% of my items returned to shopee cause of issues, scam and fraud. Review excerpt: If I could give Shopee ZERO stars, I absolutely would! I have been a loyal Shopee customer for a long time, and I am beyond disappointed, frustrated, and angry with how this platform has treated me. After years of using Shopee and trusting it for my online shopping and bill payments, my account was suddenly frozen and permanently banned for reasons that have never been properly explained to me. What makes this situation even more infuriating is that Shopee has failed to provide a clear, valid, and satisfactory explanation for such a serious decision. How can you permanently ban a loyal custome Review excerpt: the seller tells me to contact shopee for a shoe that is too small when I wear a 46 and the 46 sent6 is too small and the shopeeshit page has no option for cod with regard to refund destination, never again when TikTok and Lazada are available, worthless Review excerpt: Shopee and SPX protect scammers. Oct 5: order placed for instax mini fujifilm Oct 7: Shopee automatically canceled my order from the seller due to "abnormalities detected" - Shopee banned/froze the seller's account Oct 8: SPX delivered a package to me from the same seller and the item is the same price as the original order that was canceled. - I thought maybe my order was reprocessed. - When I opened the package it contains a single pack of wet wipes. So I reported this via Help Center / Customer Service chat. Turned out it's a fraud order. Somebody ordered from the banned seller and have it Review excerpt: Not good product Review excerpt: Terrible customer service. I had been a customer for several years I got a new phone and had to re verify . They said that since I only have a tourist ID. what I always had I can't access my shoppe credits and they are keeping my refund money. What a scam. Bunch of thieves

Website policies

https://shopee.ph/refund-policy

Last checked: 11/10/2026, 1:52:49 PM UTC

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Website policies

https://shopee.ph/policies/refund-policy

Last checked: 11/10/2026, 1:52:49 PM UTC

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Website policies

https://shopee.ph/refund_returns

Last checked: 11/10/2026, 1:52:49 PM UTC

Skip to main content Seller Centre Start Selling Download Follow us on Follow us on FacebookFollow us on Instagram! - notifications - help - English - Sign Up Login home Baggy Pants For Women LED Strip Light For Room Ceiling Light Clothes For Girls Couple Hoodie Jacket Eyeglasses With Graded Lens For Women Tube Blouse Jeans Short iPhone Official Store Mens Cup Adhesive Wallpaper Waterproof 70x77cm Crocs For Women Mini Bike For Kids 3 Years Old Denim Baggy Pants For Men Jersey Customized Name And Number Buy 1 Take 1 Shopping Cart IconShopping Cart Please log in to view cart / add items to cart This shop failed to load. Please tap back and try again. CUSTOMER SERVICE - Help Centre - Shopee Cares PH - Payment Methods - ShopeePay - Shopee Coins - Order Tracking - Free Shipping - Return & Refund - Shopee Guarantee - Overseas Product - Contact Us ABOUT SHOPEE - About Us - Shopee Blog - Shopee Careers - Policies - Shopee Privacy Policy - Shopee Mall - Seller Centre - Flash Deals - Media Contact PAYMENT - - - - - - - - - LOGISTICS - - - - - - - FOLLOW US - Facebook - Instagram - Twitter - LinkedIn SHOPEE APP DOWNLOAD © 2026 Shopee. All Rights Reserved . Country & Region: Argentina Singapore Indonesia Thailand Malaysia Vietnam Philippines Brazil México Taiwan

Possible source to check

https://companieshouse.ph/shopee-philippines-inc

Last checked: 11/10/2026, 1:52:28 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://ph.epicareer.com/companies/shopee-philippines

Last checked: 11/10/2026, 1:52:28 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://www.emis.com/php/company-profile/PH/Shopee_Philippines_Inc_en_13846616.html

Last checked: 11/10/2026, 1:52:28 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://whois.dot.ph/?search=shopee.ph&utf8=1

Last checked: 11/10/2026, 1:52:28 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.

Possible source to check

https://careers.shopee.ph/

Last checked: 11/10/2026, 1:52:28 PM UTC

We found a possible source, but could not read its page. Its contents are not included in the findings.