Domain registration record

https://rdap.verisign.com/com/v1/domain/silkoracare.com

Last checked: 10/30/2026, 10:50:06 PM UTC

The domain was registered on August 10, 2026. Its registration company is NameCheap, Inc.. Registration does not confirm that a business is trustworthy.

Website information

https://silkoracare.com/

Last checked: 10/30/2026, 10:50:08 PM UTC

Silkora Skip to content Your Cart is Empty Continue Shopping Continue Shopping Have an account? Log in to check out faster. Your Cart Loading... Order special instructions Order special instructions Discount Discount code cannot be applied to your cart Shipping discounts are shown at checkout after adding an address Subtotal: $0 USD Tax included. Shipping and discounts calculated at checkout. Check Out Check Out &nbsp &nbsp &nbsp Continue Shopping View Cart Free US Shipping · No Minimum · 3–8 Days Popular searches Wigs Wigs Hair Extensions Hair Extensions Ponytails & Buns Ponytails & Buns Silk & Night Care Silk & Night Care Tools & Accessories Tools & Accessories Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Timeless Classics Elevate your style with essentials Modern Comfort Where style meets all-day ease Summer Essentials Light layers, cool vibes New Arrivals Fresh drops for the modern man Women Effortless elegance for every day Trending Discover what’s hot right now! Powerful Sections Wokiee includes 48 versatile sections for products, promos, blogs, and more. Easily mix, match, and customize for any store. Buy Theme! Buy Theme! Top Brands One Powerful Update Upgrade now and take your store to the next level! Premium Customer Support Service From Power Elite Author P-themes Ask a Question Ask a Question Find What You're Looking for Glamorous 24" Waves in 60 Seconds. 100% Heat-safe voluminous curls with pre-styled bangs. Zero bleach, zero damage, and an undetectable natural blend. Shop 24" Waves Shop 24" Waves Explore All Shades Explore All Shades Natural Salon Waves in 60 Seconds Fast Shipping 30-Day Risk-Free Guarantee 100% Heat-Safe & Zero Bleach Damage Natural Salon Waves in 60 Seconds Fast Shipping 30-Day Risk-Free Guarantee 100% Heat-Safe & Zero Bleach Damage Explore Our Signature Styles Effortless transformations tailored for every occasion. 24" Glamour Waves Voluminous, salon-bouncy curls with zero heat damage Shop Long Waves Shop Long Waves 24" Glamour Waves Voluminous, salon-bouncy curls with zero heat damage Shop Long Waves Shop Long Waves 24" Glamour Waves Voluminous, salon-bouncy curls with zero heat damage Shop Long Waves Shop Long Waves Free Express US Shipping — No Minimum Tracked free express shipping on every US order — no code, no minimum spend. Easy Returns Changed your mind? Return within 30 days. No questions asked. Payment Security Your security is our priority. Contact Information (917) 724-2037 Open daily from 9:00 AM – 7:00 PM 123 Madison Avenue, Suite 456, New York, NY 10010, USA Hello@silkoracare.com Collections Shop Wigs Extensions & Ponytails Care & Accessories Why Silkora Track Order Company Privacy Policy Shipping & Delivery Policy 30-Day Money-Back Guarantee Terms of Service Contact Us Track Your Order Sign up for our e-mail and be the first who know our special offers! By clicking the button you agree to the Privacy Policy and Terms and Conditions . instagramcom/silkoracare © 2026 Silkora Care. All Rights Reserved Privacy policy Refund policy Terms of service Contact information Shipping policy Payment methods Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://silkoracare.com/policies/terms-of-service

Last checked: 10/30/2026, 10:50:08 PM UTC

Terms of service – Silkora Skip to content Your Cart is Empty Continue Shopping Continue Shopping Have an account? Log in to check out faster. Your Cart Loading... Order special instructions Order special instructions Discount Discount code cannot be applied to your cart Shipping discounts are shown at checkout after adding an address Subtotal: $0 USD Tax included. Shipping and discounts calculated at checkout. Check Out Check Out &nbsp &nbsp &nbsp Continue Shopping View Cart Free US Shipping · No Minimum · 3–8 Days Popular searches Wigs Wigs Hair Extensions Hair Extensions Ponytails & Buns Ponytails & Buns Silk & Night Care Silk & Night Care Tools & Accessories Tools & Accessories Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Timeless Classics Elevate your style with essentials Modern Comfort Where style meets all-day ease Summer Essentials Light layers, cool vibes New Arrivals Fresh drops for the modern man Women Effortless elegance for every day Trending Discover what’s hot right now! Powerful Sections Wokiee includes 48 versatile sections for products, promos, blogs, and more. Easily mix, match, and customize for any store. Buy Theme! Buy Theme! Top Brands One Powerful Update Upgrade now and take your store to the next level! Premium Customer Support Service From Power Elite Author P-themes Ask a Question Ask a Question Find What You're Looking for Terms of service Legal Agreement Terms of Service The rules, terms, and guidelines governing your purchase and use of SilkoraCare products and services. Last updated: 31 August 2026 The Quick Summary By browsing our website or placing an order with SilkoraCare , you agree to these Terms of Service. We work hard to represent our hair textures, lengths, and shades accurately, fulfill your orders on time, and provide secure checkout through Shopify Payments. In return, we ask for accurate contact details and respectful use of our platform. This summary is provided for convenience. Please review the full legal agreement below. 1 Overview & Acceptance This website ( silkoracare.com ) is operated by SilkoraCare. Throughout the site, the terms "we", "us", and "our" refer to SilkoraCare. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). If you do not agree to all the terms of this agreement, you may not access the website or use any services. 2 Online Store Terms & Eligibility By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright and trademark laws). 3 Products, Accuracy & Color Representation We make every effort to display the colors, textures, and details of our wigs and accessories as accurately as possible: Screen Display Variations We cannot guarantee that your computer monitor or mobile display of any color (such as Champagne Blonde or Platinum) will be 100% exact due to individual screen calibration and studio lighting. Availability & Pricing Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or collection without liability. 4 Orders, Billing & Payment Verification We reserve the right to refuse or cancel any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address provided at checkout. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. Payments are handled via encrypted gateways through Shopify Payments, Apple Pay, Google Pay, and Link. 5 Shipping, Delivery & Risk of Loss All purchases made on silkoracare.com are delivered pursuant to a shipment contract with our carriers (including USPS). This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We provide tracking information for all US shipments. Please ensure your shipping address is accurate before confirming your order. 6 Returns, Exchanges & Hygiene Standards Our return and exchange policy is governed by our dedicated Return & Refund Policy . In accordance with beauty and health regulations, items returned must be unworn, uncut, unwashed, and in their original packaging with protective hairnets and tags intact to qualify for a full refund or shade replacement. 7 Intellectual Property All content, logos, custom graphics, typography, photography, and text on silkoracare.com are the exclusive intellectual property of SilkoraCare and protected by applicable copyright, trademark, and trade dress laws. Unauthorized reproduction, modification, or distribution is strictly prohibited. 8 User Reviews & Feedback Submissions If you send creative ideas, product reviews, photos, or suggestions to us, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those submissions in any medium to showcase customer satisfaction and brand community. 9 Disclaimer of Warranties & Limitation of Liability We do not guarantee that your use of our service will be uninterrupted or error-free. In no case shall SilkoraCare, our directors, employees, affiliates, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages resulting from your use of any product or service procured from the site. 10 Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States , without regard to its conflict of law provisions. Merchant & Legal Details Operating

Website policies

https://silkoracare.com/policies/refund-policy

Last checked: 10/30/2026, 10:50:08 PM UTC

Refund policy – Silkora Skip to content Your Cart is Empty Continue Shopping Continue Shopping Have an account? Log in to check out faster. Your Cart Loading... Order special instructions Order special instructions Discount Discount code cannot be applied to your cart Shipping discounts are shown at checkout after adding an address Subtotal: $0 USD Tax included. Shipping and discounts calculated at checkout. Check Out Check Out &nbsp &nbsp &nbsp Continue Shopping View Cart Free US Shipping · No Minimum · 3–8 Days Popular searches Wigs Wigs Hair Extensions Hair Extensions Ponytails & Buns Ponytails & Buns Silk & Night Care Silk & Night Care Tools & Accessories Tools & Accessories Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Timeless Classics Elevate your style with essentials Modern Comfort Where style meets all-day ease Summer Essentials Light layers, cool vibes New Arrivals Fresh drops for the modern man Women Effortless elegance for every day Trending Discover what’s hot right now! Powerful Sections Wokiee includes 48 versatile sections for products, promos, blogs, and more. Easily mix, match, and customize for any store. Buy Theme! Buy Theme! Top Brands One Powerful Update Upgrade now and take your store to the next level! Premium Customer Support Service From Power Elite Author P-themes Ask a Question Ask a Question Find What You're Looking for Refund policy Customer Satisfaction Return & Refund Policy Shop risk-free with our 30-Day Guarantee. Easy exchanges, hassle-free returns, and dedicated support. Last updated: 31 August 2026 The 30-Day Guarantee Overview You have 30 calendar days from the date of package delivery to request a return or color exchange. Due to strict hygiene and beauty standards, items must be unworn, unwashed, uncut, and in their original packaging with tags intact. Need a different shade? We offer fast exchanges to ensure you get your perfect match. Please read our complete return guidelines below before sending any item back. 1 Return Eligibility & Hygiene Standards Because wigs, extensions, and hair accessories are personal care products, hygiene regulations require strict conditions for accepted returns: Eligible for Return (Approved) Non-Returnable (Declined) Within 30 days of confirmed delivery Requests made after 30 days of delivery Unworn, uncut lace/bangs, and uncombed Cut bangs, altered hair, brushed out or restyled Free from perfumes, hair oils, or odors Signs of wear, makeup stains, or scent Original box, netting, and all accessories included Missing packaging, opened hygiene hairnets, or missing items 2 How to Initiate a Return or Exchange Follow these 4 simple steps to start your return process smoothly: Step 1: Contact Support Email us at hello@silkoracare.com with your order number (SK...) and the reason for return/exchange. Step 2: Get RMA Authorization Our support team will verify your details within 24 hours and provide return mailing instructions and RMA approval. Step 3: Ship the Item Pack the item securely in its original packaging. Use a trackable shipping carrier of your choice and send us the tracking number. Step 4: Inspection & Refund Once received and inspected at our fulfillment hub, your refund or replacement shade will be processed within 2–4 business days. 3 Color Exchange Guarantee Not sure if Champagne Blonde or Shadow Root Platinum fits your undertone? If you receive your item and find that the shade doesn't match, you can request a one-time free shade exchange. Contact our team within 30 days, and we will help you swap it for the shade of your choice. 4 Damaged, Defective, or Incorrect Items Please inspect your order upon delivery. If your package arrives damaged during transit, defective, or if you received an incorrect item, please email us within 7 days of delivery at hello@silkoracare.com with photos of the issue. We will immediately dispatch a free replacement or issue a full refund at no cost to you. 5 Refund Processing Times Once your returned item is inspected and approved, your refund will be credited automatically to your original method of payment via Shopify Payments. Please note that banks and card issuers typically take 3 to 7 business days to post the refund back to your statement. 6 Return Shipping Costs Unless the item is damaged, defective, or sent in error, customers are responsible for covering the return shipping cost back to our logistics facility. We highly recommend using a trackable shipping service (such as USPS) as we cannot be responsible for items lost in transit without valid carrier tracking. Quick Policy Summary Return Window 30 Days from Delivery Color Shade Exchange Available (Unworn Condition) Refund Method Original Payment Method (3-7 Days) Support Email for Returns hello@silkoracare.com Need to Start a Return or Exchange? Our customer care team is here to make your experience seamless. Email hello@silkoracare.com Contact Information (917) 724-2037 Open daily from 9:00 AM – 7:00 PM 123 Madison Avenue, Suite 456, New York, NY 10010, USA Hello@silkoracare.com Collections Shop Wigs Extensions & Ponytails Care & Accessories Why Silkora Track Order Company Privacy Policy Shipping & Delivery Policy 30-Day Money-Back Guarantee Terms of Service Contact Us Track Your Order Sign up for our e-mail and be the first who know our special offers! By clicking the button you agree to the Privacy Policy and Terms and Conditions . instagramcom/silkoracare © 2026 Silkora Care. All Rights Reserved Privacy policy Refund policy Terms of service Contact information Shipping policy Payment methods Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://silkoracare.com/policies/contact-information

Last checked: 10/30/2026, 10:50:08 PM UTC

Contact information – Silkora Skip to content Your Cart is Empty Continue Shopping Continue Shopping Have an account? Log in to check out faster. Your Cart Loading... Order special instructions Order special instructions Discount Discount code cannot be applied to your cart Shipping discounts are shown at checkout after adding an address Subtotal: $0 USD Tax included. Shipping and discounts calculated at checkout. Check Out Check Out &nbsp &nbsp &nbsp Continue Shopping View Cart Free US Shipping · No Minimum · 3–8 Days Popular searches Wigs Wigs Hair Extensions Hair Extensions Ponytails & Buns Ponytails & Buns Silk & Night Care Silk & Night Care Tools & Accessories Tools & Accessories Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Timeless Classics Elevate your style with essentials Modern Comfort Where style meets all-day ease Summer Essentials Light layers, cool vibes New Arrivals Fresh drops for the modern man Women Effortless elegance for every day Trending Discover what’s hot right now! Powerful Sections Wokiee includes 48 versatile sections for products, promos, blogs, and more. Easily mix, match, and customize for any store. Buy Theme! Buy Theme! Top Brands One Powerful Update Upgrade now and take your store to the next level! Premium Customer Support Service From Power Elite Author P-themes Ask a Question Ask a Question Find What You're Looking for Contact information Contact Us We're Here To Help Questions about shade matching, cap fit, heat styling, or your delivery? A real team member reads every inquiry and replies within 24 hours. hello@silkoracare.com 1 Email Us Direct contact for support. Please include your order number (SK...) if you have an active order. 2 24-Hour Response Monday to Friday (9 AM – 6 PM EST). Inquiries sent over the weekend are handled first thing Monday. 3 Full Support Free shade exchanges, 30-day returns, delivery tracking assistance, and fiber care guides. Quick Answers Find quick solutions to frequent questions before emailing support. Where is my order? Your tracking link is emailed automatically 24–48 hours after placement. US domestic transit takes 3–8 business days via USPS/UPS. See our Shipping Policy for details. How does cap sizing work? Our rose-mesh inner caps feature built-in adjustable elastic straps and security grip combs that adjust comfortably to head circumferences from 21" to 23.5". What is the 30-Day Return & Exchange Policy? You have 30 days from delivery to request a refund or free color shade exchange. For hygiene standards, hairpieces must be unworn, uncut, unwashed, and in original packaging with tags intact. View our Return Policy . Can I apply heat to style my wig? Yes! Our synthetic memory fibers are heat-resistant up to 160°C (320°F). Use low-to-medium heat settings. To reset the signature 24" waves, rinse gently in cool water and let dry on a stand. Can I change or cancel my order? Email us within 12 hours of ordering. Once an order is processed in our warehouse for fulfillment (1–2 days), it cannot be modified, but you remain protected under our 30-day exchange guarantee. How much is US shipping? We offer FREE Tracked US Shipping on all orders over $100. Standard shipping for orders under $100 is a flat rate of $9.95. Creator & UGC Collaborations Are you a beauty influencer or hair stylist? Email us your social handles (TikTok / Instagram) to join our creator community. Wholesale & Salon Supply For boutique or salon distribution requests, email us with your business details to receive catalog information. Business & Support Details Brand Name SilkoraCare Customer Support Email hello@silkoracare.com Response Time Within 24 business hours Registered Address 30 N Gould St Ste R, Sheridan, WY 82801, USA Fulfillment Schedule Monday – Friday (US Domestic) Still Need Assistance? Drop us a message with your question or order number, and our team will get back to you promptly. Email hello@silkoracare.com Contact Information (917) 724-2037 Open daily from 9:00 AM – 7:00 PM 123 Madison Avenue, Suite 456, New York, NY 10010, USA Hello@silkoracare.com Collections Shop Wigs Extensions & Ponytails Care & Accessories Why Silkora Track Order Company Privacy Policy Shipping & Delivery Policy 30-Day Money-Back Guarantee Terms of Service Contact Us Track Your Order Sign up for our e-mail and be the first who know our special offers! By clicking the button you agree to the Privacy Policy and Terms and Conditions . instagramcom/silkoracare © 2026 Silkora Care. All Rights Reserved Privacy policy Refund policy Terms of service Contact information Shipping policy Payment methods Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://silkoracare.com/policies/shipping-policy

Last checked: 10/30/2026, 10:50:08 PM UTC

Shipping policy – Silkora Skip to content Your Cart is Empty Continue Shopping Continue Shopping Have an account? Log in to check out faster. Your Cart Loading... Order special instructions Order special instructions Discount Discount code cannot be applied to your cart Shipping discounts are shown at checkout after adding an address Subtotal: $0 USD Tax included. Shipping and discounts calculated at checkout. Check Out Check Out &nbsp &nbsp &nbsp Continue Shopping View Cart Free US Shipping · No Minimum · 3–8 Days Popular searches Wigs Wigs Hair Extensions Hair Extensions Ponytails & Buns Ponytails & Buns Silk & Night Care Silk & Night Care Tools & Accessories Tools & Accessories Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Timeless Classics Elevate your style with essentials Modern Comfort Where style meets all-day ease Summer Essentials Light layers, cool vibes New Arrivals Fresh drops for the modern man Women Effortless elegance for every day Trending Discover what’s hot right now! Powerful Sections Wokiee includes 48 versatile sections for products, promos, blogs, and more. Easily mix, match, and customize for any store. Buy Theme! Buy Theme! Top Brands One Powerful Update Upgrade now and take your store to the next level! Premium Customer Support Service From Power Elite Author P-themes Ask a Question Ask a Question Find What You're Looking for Shipping policy Fast & Tracked Delivery Shipping & Delivery Policy Transparent transit times, real-time tracking updates, and direct delivery across the United States. Last updated: 31 August 2026 Shipping At A Glance Orders are processed and packaged within 1–2 business days . Once dispatched, standard US delivery takes 3–8 business days via tracked courier services. Enjoy FREE Tracked US Shipping on all orders of $100 and above! For orders under $100, standard tracked shipping is a flat rate of $9.95. Every package includes full door-to-door tracking sent directly to your email. Review the full shipping schedule and logistics details below. 1 Delivery Rates & Estimated Timelines (US) We ship to all 50 US states with clear flat rates and threshold options: Shipping Tier Transit Time Cost Standard Tracked Delivery (Orders under $100) 3 – 8 Business Days $9.95 FREE Tracked Shipping (Orders $100+) 3 – 8 Business Days FREE ($0.00) Order Processing & Quality Inspection 1 – 2 Business Days Included 2 How Fulfillment Works Your order lifecycle from placement to arrival: 1. Order Handling (1–2 Days) Every wig is hand-inspected for curl density, netting integrity, and packaging protection before dispatch. 2. Tracking Activation As soon as your parcel is handed to the shipping partner, an email with your live tracking number is sent automatically. 3. In Transit (3–8 Days) Carried via domestic couriers straight to your door or secure mailbox with delivery confirmation. 3 Tracking Your Shipment You will receive an automated shipping notification containing your carrier tracking code within 24–48 hours of placing your order. You can track your order status directly via our Track Order page in the top menu or on the carrier's official website (USPS/UPS). 4 Shipping Address & Order Edits Please double-check your shipping address and apartment/suite numbers at checkout. If you notice a typo in your address, email us immediately at hello@silkoracare.com . Address adjustments can only be applied before the order is marked as fulfilled in our warehouse. 5 Lost, Stolen, or Damaged Packages If your tracking indicates "Delivered" but you cannot locate the package, please check with household members or neighbors first. If it has not appeared after 48 hours, reach out to our team at hello@silkoracare.com . We will file a tracer investigation with the courier and ensure you receive a replacement or solution promptly. Quick Shipping Summary Handling & Fulfillment 1 – 2 Business Days US Delivery Time 3 – 8 Business Days Standard Shipping (Under $100) $9.95 Flat Rate Free Shipping Qualifying Cart Orders $100.00 and above Support & Tracking Help hello@silkoracare.com Have Questions About Your Shipment? Our logistics team is on standby to help you track your delivery. Email Logistics Support Contact Information (917) 724-2037 Open daily from 9:00 AM – 7:00 PM 123 Madison Avenue, Suite 456, New York, NY 10010, USA Hello@silkoracare.com Collections Shop Wigs Extensions & Ponytails Care & Accessories Why Silkora Track Order Company Privacy Policy Shipping & Delivery Policy 30-Day Money-Back Guarantee Terms of Service Contact Us Track Your Order Sign up for our e-mail and be the first who know our special offers! By clicking the button you agree to the Privacy Policy and Terms and Conditions . instagramcom/silkoracare © 2026 Silkora Care. All Rights Reserved Privacy policy Refund policy Terms of service Contact information Shipping policy Payment methods Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://silkoracare.com/policies/privacy-policy

Last checked: 10/30/2026, 10:50:08 PM UTC

Privacy policy – Silkora Skip to content Your Cart is Empty Continue Shopping Continue Shopping Have an account? Log in to check out faster. Your Cart Loading... Order special instructions Order special instructions Discount Discount code cannot be applied to your cart Shipping discounts are shown at checkout after adding an address Subtotal: $0 USD Tax included. Shipping and discounts calculated at checkout. Check Out Check Out &nbsp &nbsp &nbsp Continue Shopping View Cart Free US Shipping · No Minimum · 3–8 Days Popular searches Wigs Wigs Hair Extensions Hair Extensions Ponytails & Buns Ponytails & Buns Silk & Night Care Silk & Night Care Tools & Accessories Tools & Accessories Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Collection name 0 Items Timeless Classics Elevate your style with essentials Modern Comfort Where style meets all-day ease Summer Essentials Light layers, cool vibes New Arrivals Fresh drops for the modern man Women Effortless elegance for every day Trending Discover what’s hot right now! Powerful Sections Wokiee includes 48 versatile sections for products, promos, blogs, and more. Easily mix, match, and customize for any store. Buy Theme! Buy Theme! Top Brands One Powerful Update Upgrade now and take your store to the next level! Premium Customer Support Service From Power Elite Author P-themes Ask a Question Ask a Question Find What You're Looking for Privacy policy Legal Privacy Policy How SilkoraCare collects, uses, and protects your personal information — and the control you have over it. Last updated: 31 August 2026 The Short Version We collect only the details needed to deliver your wigs, hair extensions, and accessories and support you afterwards — your name, address, email, and transaction details. We share them solely with partners who make order fulfillment possible, such as Shopify Payments and our shipping carriers. We never sell your personal information. You can request to access, update, or delete your data at any time. This summary is for convenience only and does not replace the full policy below. 1 Who We Are SilkoraCare ("we", "us", "our") operates silkoracare.com. We are the data controller of the personal information collected through our online store. Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you. You can reach us anytime at hello@silkoracare.com . 2 What We Collect Category Examples Contact details Full name, email address, phone number, billing address, and shipping address Order information Wig style, shade, quantity, order value, tracking number, returns, and exchange history Payment information Payment method and transaction confirmation. We never see or store full credit card details — payments are securely processed through Shopify Payments (including Apple Pay, Google Pay, and Link) Communications Support emails, product shade consultations, feedback, and customer reviews Device & usage data IP address, browser type, device identifiers, time zone, and interactions tracked via Meta Pixel and TikTok Pixel 3 Why We Use It We use your personal data to fulfill orders, ensure safe transactions, and improve your shopping experience. Purpose Legal Basis Processing, fulfilling, and delivering orders Contractual necessity Customer support and handling exchanges Contractual necessity Marketing communications (Email/SMS) Consent Ad conversion measurement (Meta & TikTok Pixels) Legitimate interest / Consent Fraud screening and checkout protection Legitimate interest Tax, accounting, and compliance reporting Legal obligation 4 Who We Share It With We share personal data strictly with trusted service providers who adhere to strict data protection standards. E-commerce Platform Shopify hosts our site infrastructure, store checkout, and customer databases securely. Payment Processing Shopify Payments, Apple Pay, Google Pay, and Link process all transactions via encrypted PCI-compliant pathways. Fulfillment & Logistics Shipping details are transmitted to logistics carriers (including USPS) to pack, route, and deliver packages with tracking. Advertising & Pixels Meta Pixel and TikTok Pixel track conversion events to evaluate and serve relevant product ads. We Do Not Sell Your Data SilkoraCare does not sell or rent personal information to third parties. Marketing cookies and tracking tags can be managed or opted out of at any time via your browser settings. 5 Cookies & Pixel Technologies We use functional cookies to maintain your shopping bag across browsing sessions and analytics/marketing pixels (Meta and TikTok) to assess campaign efficiency. You may adjust your browser preferences to restrict cookies, though disabling essential session cookies may impact checkout functionality. 6 Your Consumer Rights (CCPA & State Regulations) Depending on your jurisdiction, you have specific consumer rights concerning your personal records. We never discriminate against any customer exercising these rights: Right to Access Request a full summary of the data we hold on your account. Right to Correction Update inaccurate delivery, name, or account information. Right to Deletion Request data deletion, except records required for tax reporting. Opt-Out of Marketing Unsubscribe instantly from promotional emails or SMS campaigns. 7 Data Retention & Security We retain purchase data for the period required by accounting standards. Support emails are stored to facilitate order assistance. All checkout operations run across TLS 256-bit encrypted connections. 8 Age Requirement Our store is intended for individuals aged 18 and older. We do not intentionally collect personal data from minors without parental permission. Business & Controller Details Store / Brand Name SilkoraCare Business Address 30 N Gould St Ste R, Sheridan, WY 82801, USA Primary Support Email hello@silkoracare.com Payment Security Shopify Payments (PCI-DSS Leve