Caution advised

surplusselect.com

This site scores 66/100 with low confidence. Customers rate it 4.8/5 on Google (8 reviews). Buyers praise: Knowledgeable staff regarding inventory. Common complaint: Warehouse environment is not organized for walk-in browsing. A refund policy is published.

"The research agent places this store at 66/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding."

66
Estimated trust/ 100
Caution advised

low confidence estimate

ONLYREPUTABLE
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surplusselect.com

Caution advised
Website report

This site scores 66/100 with low confidence. Customers rate it 4.8/5 on Google (8 reviews). Buyers praise: Knowledgeable staff regarding inventory. Common complaint: Warehouse environment is not organized for walk-in browsing. A refund policy is published.

66

Estimated trust score / 100

Caution advised

The research agent places this store at 66/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding.

Information checked: 10/18/2026, 12:50:09 AM UTC. Report saved: 10/18/2026, 12:50:09 AM UTC.

We could read 8 sources for this report. Confidence in the score: low. Downloading this report does not check the website again.

Domain Age
9726 days (registered 2000-03-01)
Connection security
Certificate not checked
Server Location
Hosting location not checked

What this means for you

"The research agent places this store at 66/100 based on the retrieved evidence. Low confidence. These are older observations; refresh before relying on them. This is an AI judgment, not a guarantee of safety or a fraud finding."

Trust

68/100

The website is transparent, providing detailed operational, shipping, and return policies. The inclusion of a physical address and contact email for customer service enhances trust.

Customer feedback

63/100

Limited but positive feedback confirms reliable service. The primary negative point is that the warehouse is not set up for public browsing, which is consistent with its focus as a distributor.

Credibility

Not enough evidence

No eligible cited assessment was saved for this category. Credibility remains unscored; missing evidence is not an adverse finding.

Before you decide

This report does not confirm specific problems, but it cannot guarantee a safe purchase. Check the business and refund terms, and use a payment method with buyer protection.

The customer picture

Google: 4.8/5 from 8 reviews. The customer comments above describe individual experiences; this sample does not establish how often each problem or positive experience occurs.

google: 4.8/5 from 8 reviews

This is a customer rating for the matched listing. Last checked: 10/18/2026, 12:48:22 AM UTC.

https://www.google.com/maps/search/?api=1&query=Surplus%20Select&query_place_id=ChIJ87i4siy01okR2zlIGPe1neU

Common Complaints
• Warehouse environment is not organized for walk-in browsing
• In-person visiting is discouraged in favor of using their website
Common Praises
• Knowledgeable staff regarding inventory
• Fair pricing

What we could not confirm, and where to read more

  • Website pages: We could only read part of the available information.
  • Reddit discussions: We could not confidently connect a result to this exact website.
  • Trustpilot reviews: We did not find usable information in this search. It may exist elsewhere.
  • The information is more than a day old. Refresh the report before relying on it for a purchase.
  • Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.

Domain registration record

https://rdap.verisign.com/com/v1/domain/surplusselect.com

Last checked: 10/18/2026, 12:48:15 AM UTC

The domain was registered on March 1, 2000. Its registration company is Network Solutions, LLC. Registration does not confirm that a business is trustworthy.

Customer review source

https://www.google.com/maps/search/?api=1&query=Surplus%20Select&query_place_id=ChIJ87i4siy01okR2zlIGPe1neU

Last checked: 10/18/2026, 12:48:22 AM UTC

The matched Google listing showed 4.8/5 from 8 reviews. Saved customer comments (not independently confirmed): Went and visited the place, but it's not meant for people to wander around in; Their warehouse isn't organized by any particular method + they don't want you to either. No hostility! They're just not set up for that; use their website for browsing. | I have used these folks on numerous occasion as a supply for parts for my projects- they are knowledgeable about their inventory, fair in pricing and quick with shipping if needed. in most cases they have the parts i need across a variety of crafts in either surplus, new or just slightly used. | Very good store had a nice doggy also UWU

Website information

https://surplusselect.com/

Last checked: 10/18/2026, 12:50:02 AM UTC

Surplus Select | One of the Nations Largest Surplus Distributors Menu Cart 0 Shop For More categories › Bearings Circuit Breakers Cylinders Enclosures Motors Power Supplies Quick Links Search About Us FAQ Disclaimer Shipping Policy Return Policy Get In Touch Follow us on social media! Facebook Google YouTube Newsletter © 2026 Surplus Select Powered by Shopify american express apple pay diners club discover google pay master paypal satispay shopify pay visa Close Cart

Website policies

https://surplusselect.com/pages/return-policy

Last checked: 10/18/2026, 12:50:02 AM UTC

Return Policy Return and Refund Policy At Surplus Select, we strive to provide our customers with high-quality products and excellent customer service. However, we understand that there may be times when you need to return an item. That's why we have created this Return and Refund Policy to help make the process as easy and straightforward as possible. Returns Orders may return it to us within 30 days of receipt for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, with all original tags and packaging intact for new items. To initiate a return, please contact our customer service team at (585) 454-4987 or email us at dock@dockhardware.com to start a return. You will be responsible for shipping the item back to us at your own expense, and we recommend using a trackable shipping service to ensure that we receive your return. Once we receive your returned item, we will inspect it to ensure that it meets our return criteria. If your return is approved, we will process your refund or exchange within 7 business days. Refunds If you are requesting a refund, please note that we will only refund the cost of the item, not including any shipping or handling charges. If you received free shipping with your order, the cost of shipping will be deducted from your refund. We will issue your refund using the same method of payment that you used for your original purchase. Please note that it may take several days for the refund to be processed and for the credit to appear on your account. Exchanges If you wish to exchange an item please contact our customer service team at (585) 454-4987 or email us at dock@dockhardware.com. You will be responsible for shipping the item back to us at your own expense, and we recommend using a trackable shipping service to ensure that we receive your return. Once we receive your returned item, we will inspect it to ensure that it meets our return criteria. If your return is approved, we will process your exchange within 7 days and ship the new item to you. Note: Exchanges not available for all items. In the event an exchange is not available, a refund will be issued. Exceptions Please note that there may be certain items that are not eligible for returns or exchanges, such as items being sold in "AS-IS" condition. Additionally, if an item arrives to you damaged or defective, please contact our customer service team immediately for assistance. We reserve the right to refuse any returns or exchanges that do not meet our return criteria or that are made after the specified timeframe. Conclusion We hope that this Return and Refund Policy provides you with the information you need to make an informed purchase from Surplus Select. If you have any questions or concerns about our policy, please do not hesitate to contact us. Quick Links Search About Us FAQ Disclaimer Shipping Policy Return Policy Get In Touch Follow us on social media! Facebook Google YouTube Newsletter © 2026 Surplus Select Powered by Shopify american express apple pay diners club discover google pay master paypal satispay shopify pay visa Close Cart

Website policies

https://surplusselect.com/policies/terms-of-service

Last checked: 10/18/2026, 12:50:02 AM UTC

Terms of service OVERVIEW This website is operated by Surplus Select. Throughout the site, the terms “we”, “us” and “our” refer to Surplus Select. Surplus Select offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may,

Website policies

https://surplusselect.com/pages/shipping-policy

Last checked: 10/18/2026, 12:50:02 AM UTC

Shipping Policy At Surplus Select, we strive to provide fast and efficient shipping for all orders. Please read the following information regarding our shipping policies: Domestic Shipping: We offer domestic shipping to all 50 states within the United States. All orders are shipped within 24 hours of purchase, Monday through Friday excluding major holidays. Next day shipping is available for orders placed before 2:30PM US/EST. Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination zip code. We use a variety of shipping carriers, including USPS, and FedEx. International Shipping: We offer international shipping to select countries. All orders are shipped within 24 hours of purchase, Monday through Friday excluding major holidays. Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination country. Please note that the buyer is responsible for any customs, duties, or taxes that may be incurred upon delivery. We do not have control over these fees and they are the responsibility of the buyer to pay upon delivery. We use a variety of shipping carriers including USPS and FedEx. Order Tracking: All orders come with a tracking number, which will be provided in your shipment confirmation email. Domestic orders can be tracked through the carrier's website through a link emailed to you. International orders can be tracked through the carrier website until they reach the destination country, at which point the tracking will transfer to the destination country's postal service. Delivery Times: Domestic delivery times vary based on the shipping method selected at checkout and the destination zip code. International delivery times vary based on the shipping method selected at checkout and the destination country. Please note that delivery times may be delayed due to customs processing or other unforeseen circumstances. Note: In rare circumstances, due to availability or other factors, certain items may take longer than 24 hours to ship. If this is the case, your order will be shipped as soon as possible. We hope this Shipping Policy has provided you with the information you need to feel confident in your purchasing and shipping experience with Surplus Select. If you have any further questions or concerns, please do not hesitate to contact us. Quick Links Search About Us FAQ Disclaimer Shipping Policy Return Policy Get In Touch Follow us on social media! Facebook Google YouTube Newsletter © 2026 Surplus Select Powered by Shopify american express apple pay diners club discover google pay master paypal satispay shopify pay visa Close Cart

Website policies

https://surplusselect.com/policies/refund-policy

Last checked: 10/18/2026, 12:50:02 AM UTC

Refund policy We have a 30-day return policy on most products, which means you have 30 days after receiving your item to request a return. Items sold AS-IS or FOR PARTS are not eligible for return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at dock@dockhardware.com. Please note that returns will need to be sent to the following address: Dock Hardware / Surplus Select ATTN: Returns 24 Seneca Avenue Rochester, NY 14621 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at dock@dockhardware.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at dock@dockhardware.com. Quick Links Search About Us FAQ Disclaimer Shipping Policy Return Policy Get In Touch Follow us on social media! Facebook Google YouTube Newsletter © 2026 Surplus Select Powered by Shopify american express apple pay diners club discover google pay master paypal satispay shopify pay visa Close Cart

Website policies

https://surplusselect.com/policies/shipping-policy

Last checked: 10/18/2026, 12:50:02 AM UTC

Shipping policy At Surplus Select, we strive to provide fast and efficient shipping for all orders. Please read the following information regarding our shipping policies: Domestic Shipping: We offer domestic shipping to all 50 states within the United States. All orders are shipped within 24 hours of purchase, Monday through Friday excluding major holidays. Next day shipping is available for orders placed before 2:30PM US/EST. Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination zip code. We use a variety of shipping carriers, including USPS, and FedEx. International Shipping: We offer international shipping to select countries. All orders are shipped within 24 hours of purchase, Monday through Friday excluding major holidays. Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination country. Please note that the buyer is responsible for any customs, duties, or taxes that may be incurred upon delivery. We do not have control over these fees and they are the responsibility of the buyer to pay upon delivery. We use a variety of shipping carriers including USPS and FedEx. Order Tracking: All orders come with a tracking number, which will be provided in your shipment confirmation email. Domestic orders can be tracked through the carrier's website through a link emailed to you. International orders can be tracked through the carrier website until they reach the destination country, at which point the tracking will transfer to the destination country's postal service. Delivery Times: Domestic delivery times vary based on the shipping method selected at checkout and the destination zip code. International delivery times vary based on the shipping method selected at checkout and the destination country. Please note that delivery times may be delayed due to customs processing or other unforeseen circumstances. Note: In rare circumstances, due to availability or other factors, certain items may take longer than 24 hours to ship. If this is the case, your order will be shipped as soon as possible. We hope this Shipping Policy has provided you with the information you need to feel confident in your purchasing and shipping experience with Surplus Select. If you have any further questions or concerns, please do not hesitate to contact us. Quick Links Search About Us FAQ Disclaimer Shipping Policy Return Policy Get In Touch Follow us on social media! Facebook Google YouTube Newsletter © 2026 Surplus Select Powered by Shopify american express apple pay diners club discover google pay master paypal satispay shopify pay visa Close Cart

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What could not be verified
  • Website pages: We could only read part of the available information.
  • Reddit discussions: We could not confidently connect a result to this exact website.
  • Trustpilot reviews: We did not find usable information in this search. It may exist elsewhere.
  • The information is more than a day old. Refresh the report before relying on it for a purchase.
  • Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
  • We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
  • The score is an estimate, not a guarantee. Missing information is not evidence of a scam.