This site scores 56/100 with low confidence. No matched customer ratings were found. Refund terms were collected; check their source and date.
"The research agent places this store at 56/100 based on the retrieved evidence. Low confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
low confidence estimate
tailsandloom.com
This site scores 56/100 with low confidence. No matched customer ratings were found. Refund terms were collected; check their source and date.
Estimated trust score / 100
Caution advised
The research agent places this store at 56/100 based on the retrieved evidence. Low confidence. This is an AI judgment, not a guarantee of safety or a fraud finding.
Information checked: 10/26/2026, 10:36:37 PM UTC. Report saved: 10/26/2026, 10:36:38 PM UTC.
We could read 8 sources for this report. Confidence in the score: low. Downloading this report does not check the website again.
What this means for you
"The research agent places this store at 56/100 based on the retrieved evidence. Low confidence. This is an AI judgment, not a guarantee of safety or a fraud finding."
Trust
53/100The business demonstrates reasonable transparency in its disclosures regarding its operational structure, including its US administrative entity (Ecogreen Home LLC) and its China-based fulfillment and returns warehouse. However, as a very young business (est. August 2026), its claims regarding reliability and fulfillment cannot be independently corroborated through third-party records or a track record of customer satisfaction.
Customer feedback
Not enough evidenceNo eligible cited assessment was saved for this category. Customer feedback remains unscored; missing evidence is not an adverse finding.
Credibility
48/100The company provides consistent information regarding its operations across its website. However, due to its very recent establishment (August 2026), there is a lack of independent evidence to corroborate its business practices or long-term operational history. No external, independent verification of the company’s stated business entity or retail fulfillment model exists.
Before you decide
The customer picture
No usable matched customer ratings were available. Overall buyer satisfaction and recurring customer experiences remain unknown.
What we could not confirm, and where to read more
- Website pages: We could only read part of the available information.
- Reddit discussions: We could not confidently connect a result to this exact website.
- Google business listing: We could not finish this check. This tells us nothing about whether the business is trustworthy.
- Google review comments: This part of the check was not run.
- Other web sources: We could not confidently connect a result to this exact website.
- Trustpilot reviews: We could not finish this check. This tells us nothing about whether the business is trustworthy.
- Google: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Reddit: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- Trustpilot: We could not confirm reviews for this exact website. This does not mean there are no reviews.
- We have not checked the website’s security certificate, hosting location or whether the owner’s registration details are private.
- The score is an estimate, not a guarantee. Missing information is not evidence of a scam.
Domain registration record
https://rdap.verisign.com/com/v1/domain/tailsandloom.com
Last checked: 10/26/2026, 10:35:50 PM UTC
The domain was registered on August 17, 2026. Its registration company is NameCheap, Inc.. Registration does not confirm that a business is trustworthy.
Website information
https://tailsandloom.com/
Last checked: 10/26/2026, 10:36:25 PM UTC
Tails & Loom | Thoughtful Quilt Bedding & Home Textiles Skip to content Free shipping on orders of $120+ Free shipping on orders of $120+ No customs fees on delivery Free 30-day returns Bedding and home textiles Layers Made for Living Thoughtful bedding and home textiles for comfortable, lived-in spaces. Shop the collection Browse the collection Everything for a softer home Golden Retriever Black Cat Horse Shop Tails & Loom Featured home layers Shop all Choose size Quilt Set Abelia Blossom Quilt Set, Romantic Floral Bedding, Gift for Abelia and Garden Lovers Bring soft garden romance to your bedroom with this A... $69.00 Choose size Quilt Set Abstract Hearth Homebody Quilt Set Rounded hearth-like arches and warm color blocks in c... $65.00 Choose size Quilt Set Abstract Tide Pools Coastal Quilt Set Organic tide-pool forms and fluid rings in teal, sea-... $65.00 Choose size Quilt Set Abutilon Hand Block Floral Quilt Set, Southern Cottage Bedding, Gift for Her Bring a warm handcrafted rhythm to your bedroom with ... $69.00 Everyday comfort Create a bedroom that feels collected and comfortable Explore durable, easy-care bedding designed to bring color, texture, and year-round comfort to your space. Shop the collection Free shipping on $120+ orders United States only No customs fees on delivery Duties paid by Tails & Loom Free 30-day returns Available on eligible U.S. orders Stay inspired New arrivals, room ideas & more Sign up for first looks and thoughtful notes from home. Customers are saying 4.78 ★ ( 131 ) Verified Free shipping $120+ United States only Free 30-day returns Prepaid label, no restocking fee No customs fees on delivery Duties paid by Tails & Loom Online support daily 9:30 AM–5:00 PM PT Tails & Loom Thoughtful bedding and home textiles for comfortable, lived-in spaces. Tails & Loom is operated by Ecogreen Home LLC · Established August 2026 Customer support Customer support Contact@TailsAndLoom.com +1 505-234-6818 9:30 AM–5:00 PM PT, Monday–Sunday Support is online only; no walk-ins. Registered business address : 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States. Legal notices only; no retail or customer service. Authorized returns warehouse : No. 12, Zhanqian Road, Liwan District, Guangzhou, Guangdong 510010, China. Approved mail returns only; no walk-ins. Prices are displayed in USD. You'll only pay the product price plus any applicable shipping fee. No sales tax or additional fees will be added at checkout. Tails & Loom covers all applicable customs duties, import taxes, customs-clearance fees, and other import-related charges. Customers will not be required to pay additional customs charges upon delivery. © 2026 Tails & Loom. All rights reserved. ! Please try again × View bag & edit ( 0 ) Your bag is empty. Subtotal Shipping calculated at checkout. View bag & edit Continue shopping Search
Website information
https://tailsandloom.com/pages/contact
Last checked: 10/26/2026, 10:36:25 PM UTC
Contact Tails & Loom | Customer Care Skip to content Free shipping on orders of $120+ Email Contact@TailsAndLoom.com Phone: +1 505-234-6818 · For orders, delivery, returns, or product questions Online support 9:30 AM–5:00 PM PT, Monday–Sunday We do not provide in-person customer service Before a return Request authorization first We will send instructions and a prepaid return label Good to know Help us resolve it faster Include your order number when your question relates to a purchase. For damaged or incorrect items, describe the issue and reply with clear photographs when requested. Do not send a return before customer care confirms the return address and instructions. Online support only Our business and warehouse addresses are not customer-service or retail locations. They do not accept walk-in visits. View full contact information Send a message How can we help? Free shipping $120+ United States only Free 30-day returns Prepaid label, no restocking fee No customs fees on delivery Duties paid by Tails & Loom Online support daily 9:30 AM–5:00 PM PT Tails & Loom Thoughtful bedding and home textiles for comfortable, lived-in spaces. Tails & Loom is operated by Ecogreen Home LLC · Established August 2026 Customer support Customer support Contact@TailsAndLoom.com +1 505-234-6818 9:30 AM–5:00 PM PT, Monday–Sunday Support is online only; no walk-ins. Registered business address : 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States. Legal notices only; no retail or customer service. Authorized returns warehouse : No. 12, Zhanqian Road, Liwan District, Guangzhou, Guangdong 510010, China. Approved mail returns only; no walk-ins. Prices are displayed in USD. You'll only pay the product price plus any applicable shipping fee. No sales tax or additional fees will be added at checkout. Tails & Loom covers all applicable customs duties, import taxes, customs-clearance fees, and other import-related charges. Customers will not be required to pay additional customs charges upon delivery. © 2026 Tails & Loom. All rights reserved. ! Please try again × View bag & edit ( 0 ) Your bag is empty. Subtotal Shipping calculated at checkout. View bag & edit Continue shopping Search
Website policies
https://tailsandloom.com/policies/terms-of-service
Last checked: 10/26/2026, 10:36:25 PM UTC
Terms of service – Tails & Loom Skip to content Free shipping on orders of $120+ Terms of service Last updated: September 24, 2026 These Terms of Service govern your use of TailsAndLoom.com and purchases from Tails & Loom, an online business operated by Ecogreen Home LLC, a United States limited liability company (“we,” “us,” or “our”). By visiting the store, creating an account, or placing an order, you agree to these Terms and the policies linked from the store. Store eligibility and acceptable use You must provide accurate, current information and use the store only for lawful purposes. You may not interfere with store security, introduce malicious code, attempt unauthorized access, misuse store content, or use the Services in a way that violates applicable law or another person’s rights. Products and descriptions We aim to describe and display products accurately, including materials, dimensions, available options, prices, and availability. Colors and textures may vary because of screen settings, production batches, and the nature of textile materials. Products are made to order and fulfilled by our production and fulfillment partner in Guangzhou, Guangdong, China, subject to product availability. Prices, taxes, and shipping Prices are displayed in USD. No additional sales tax is charged at checkout. Shipping is shown separately before an order is submitted. The complete amount payable is shown at checkout before an order is submitted. Orders and acceptance Submitting an order is an offer to purchase. An order is accepted when we send an order confirmation and successfully process payment. We may decline or cancel an order for legitimate reasons, including unavailable inventory, pricing or description errors, suspected fraud, payment failure, shipping restrictions, or legal compliance. If we cancel an order after payment, we will issue the appropriate refund to the original payment method. Payments Only payment methods displayed and operational at checkout are accepted. Payment services are provided by third parties under their applicable terms. Transactions are processed through secure checkout. Do not rely on a payment logo or method unless it is available during your checkout session. Order changes and cancellations To change the size or design of an item on your order, email Contact@TailsAndLoom.com within 6 hours of placing the order. Include your order number and the exact change requested. We will process an eligible size or design change requested within that window. If the new item costs less, we will refund the difference; if it costs more, we will arrange payment of the difference before confirming the change. After 6 hours, size or design changes to that order are unavailable. For an address change or cancellation, email us as soon as possible within 6 hours of placing the order. We will make reasonable efforts to help, but an address change or cancellation may be unavailable after dispatch. This provision does not limit any mandatory consumer rights. Shipping and delivery We currently ship only within the United States. Production time, estimated delivery windows, shipping fees, tracking, delays, and lost or damaged shipments are described in our Shipping Policy, which forms part of these Terms. Delivery dates are estimates unless expressly stated otherwise. Returns, exchanges, and refunds All physical products are covered by our free 30-day return policy. Email a return request within 30 days of the date the order is marked as delivered. The returned parcel does not need to arrive at our warehouse within that 30-day request period. We do not offer direct changes to the size or design of an item on an order after the 6-hour order-change window. After delivery, a customer who wants a different size or design may request a return under the 30-day policy and place a separate new order. Damaged, defective, or incorrect items may be replaced at no additional cost as part of resolving the issue under that policy. Return requirements, prepaid labels, inspection, and refund timing are described in our Return and Refund Policy. Nothing in these Terms limits non-waivable consumer rights. Accuracy, availability, and corrections We may correct typographical errors, inaccuracies, or omissions and update information when reasonably necessary. If a material error affects an accepted order, we will contact you with available options, which may include confirmation, cancellation, replacement, or refund as appropriate. Third-party services and links The store may use or link to services operated by Shopify, payment processors, carriers, fulfillment partners, analytics providers, advertising platforms, or other third parties. Those services may be governed by their own terms and privacy notices. We are not responsible for third-party websites that we do not control. Intellectual property The store content, branding, text, graphics, photographs, designs, and software are owned by us or used with permission and are protected by applicable intellectual-property laws. You may not reproduce, distribute, modify, sell, or commercially exploit them without permission. Disclaimer and limitation of liability To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis. We do not exclude or limit liability that cannot legally be excluded or limited. Subject to those mandatory rights, Ecogreen Home LLC will not be liable for indirect, incidental, special, or consequential loss arising from use of the store or products. Our total liability for a claim relating to an order will not exceed the amount paid for the affected order, except where applicable law requires otherwise. Governing law and consumer rights These Terms are governed by the laws applicable to Ecogreen Home LLC in New Mexico, United States, without overriding mandatory consumer protections that apply in your place of residence. If a dispute cannot be resolved through customer care, the part
Website policies
https://tailsandloom.com/policies/refund-policy
Last checked: 10/26/2026, 10:36:25 PM UTC
Refund policy – Tails & Loom Skip to content Free shipping on orders of $120+ Refund policy Last updated: October 4, 2026 Free 30-day returns We accept return requests for all physical products, including sale, made-to-order, and personalized items, within 30 days of the date the order is marked as delivered. This is the deadline to email us a return request, not the deadline for the returned parcel to arrive at our warehouse. To qualify for a standard return, an item must be unused, unwashed, unworn, and returned with its original packaging, tags, and included components. You will also need your order number or other proof of purchase. If an item arrived damaged, defective, or incorrect, please see the section below. How to start a return Before sending any item, email Contact@TailsAndLoom.com with your order number, the item you want to return, and the reason for the return. If the item arrived damaged, defective, or incorrect, include clear photographs of the product, shipping label, and packaging. If your return is accepted, we will provide return instructions and a prepaid return shipping label. Send the item using those instructions after approval. Authorized returns are sent to our warehouse at No. 12, Zhanqian Road, Liwan District, Guangzhou, Guangdong 510010, China. The parcel does not need to arrive at our warehouse within the 30-day return-request period. Items sent without prior authorization may not be accepted or may experience processing delays. Please do not send returns to our business address or returns warehouse until we have approved the return and provided instructions. Free return shipping and restocking fees We cover authorized international return shipping from the United States to our warehouse in China, including any applicable return customs and clearance charges. We provide a prepaid return label and instructions so customers do not pay these costs. We do not charge a restocking fee. Return requirements For standard returns, we cannot accept: return requests emailed more than 30 days after the order was marked as delivered; items that have been used, worn, washed, altered, or damaged after delivery; items missing their original packaging, tags, or included components; or items returned without prior authorization or without following the provided return instructions. These requirements apply equally to all physical products. No physical product is excluded solely because it is on sale, made to order, or personalized. Eligibility is determined after inspection. If an item arrived damaged, defective, or incorrect, we will review that issue as described below. Nothing in this section limits any non-waivable consumer rights. Damaged, defective, or incorrect items Items that arrive damaged, defective, or different from what you ordered are covered by this 30-day return policy. Inspect your order after delivery and email us within 30 days of the date it was marked as delivered, preferably within 7 days, with the photographs described above. The 7-day period is a request to contact us promptly, not a separate deadline for these claims. We will review the issue and arrange an appropriate replacement, return, or refund at no additional cost. Nothing in this section limits any non-waivable consumer rights. Exchanges To change the size or design of an item on an order, email Contact@TailsAndLoom.com within 6 hours of placing the order. Include your order number and the exact change requested. If the new item costs less, we will refund the difference. If it costs more, we will arrange payment of the difference before confirming the change. After 6 hours, we do not offer direct changes to the size or design of an item on that order. Once the order has been delivered, you may request a return under this 30-day policy and place a separate new order for the size or design you want. If an item arrived damaged, defective, or incorrect, we may provide a replacement at no additional cost as part of resolving that issue under this return policy. Order changes and cancellations To request a size or design change, email Contact@TailsAndLoom.com within 6 hours of placing the order. Include your order number and the exact change requested. We will process an eligible size or design change requested within that window, subject to collecting or refunding any price difference. After 6 hours, size or design changes to that order are unavailable. For an address change or cancellation, email us as soon as possible within 6 hours of placing the order. We will make reasonable efforts to help, but an address change or cancellation may be unavailable after dispatch. If an order can no longer be canceled, you may request a return after delivery under this policy. Return inspection and approval We will inspect your return after it arrives at our authorized returns warehouse and email you the outcome. For eligible returns, inspection and approval are included in the 10-calendar-day refund period described below; they do not start a separate waiting period. If your return does not meet the return requirements, we will explain the reason and available next steps. Refund method and timing For eligible returns, you will receive your refund to the original payment method within 10 calendar days after our authorized returns warehouse receives the returned item. Calendar days include weekends and holidays. This total period includes inspection, approval, and refund processing; it does not begin again when the return is approved. Original standard outbound shipping charges are refunded when the return results from a damaged, defective, or incorrect item, or where required by law. Otherwise, original outbound shipping charges are non-refundable. If your refund has not appeared within 10 calendar days after our authorized returns warehouse received your eligible return, email Contact@TailsAndLoom.com with your order number. We will check the refund status with our payment provider and help resolve the
Website policies
https://tailsandloom.com/policies/shipping-policy
Last checked: 10/26/2026, 10:36:25 PM UTC
Shipping policy – Tails & Loom Skip to content Free shipping on orders of $120+ Shipping policy Last updated: October 23, 2026 Production and processing The order cutoff time is 2:00 PM Pacific Time (PT). Orders placed after the cutoff begin processing on the next applicable business day. Handling and transit days are Monday through Saturday, excluding applicable carrier holidays. Orders require 4-6 business days for production and processing before dispatch. Products are made to order and fulfilled by our production and fulfillment partner at No. 12, Zhanqian Road, Liwan District, Guangzhou, Guangdong 510010, China. Estimated delivery Transit within the United States takes approximately 7–11 business days after dispatch. The estimated total time from order placement is 11–17 business days. These are estimates, not guaranteed delivery dates. Carrier delays, severe weather, peak periods, and address problems may affect delivery. Shipping rates Orders of $120 USD or more receive free standard shipping. Orders below $120 USD are charged $4.95 USD for standard shipping. The order subtotal used to determine free shipping is calculated after discounts. The rate shown at checkout is the rate that applies to your order. Where we ship We currently ship only to addresses within the United States. Orders to U.S. territories, APO/FPO addresses, PO boxes, or remote areas are accepted only when the destination can be selected and a valid rate is displayed at checkout. Prices, taxes, and customs charges Prices are displayed in USD. You'll only pay the product price plus any applicable shipping fee. No sales tax or additional fees will be added at checkout. Orders are shipped on a duties-paid basis. Tails & Loom covers all applicable customs duties, import taxes, customs-clearance fees, and other import-related charges. Customers will not be required to pay additional customs charges upon delivery. Shipping is shown separately. Carriers and tracking UPS and USPS may be used for United States shipments. Another suitable carrier or delivery partner may be used when appropriate. When tracking is available, it is sent after dispatch. Tracking may take several business days to show its first carrier scan. Address changes and order cancellations To change the size or design of an item on your order, email Contact@TailsAndLoom.com within 6 hours of placing the order. Include your order number and the exact change requested. We will process an eligible size or design change requested within that window. If the new item costs less, we will refund the difference. If it costs more, we will arrange payment of the difference before confirming the change. After 6 hours, size or design changes to that order are unavailable. For an address change or cancellation, email us as soon as possible within 6 hours of placing the order. We will make reasonable efforts to help, but an address change or cancellation may be unavailable after dispatch. If we cannot cancel an order, the standard return rights described in our Return and Refund Policy remain available after delivery. Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned because the address was incomplete, incorrect, or refused, contact us so we can review the available reshipment or refund options. Additional shipping charges may apply before reshipment where permitted by law. Split shipments Items from the same order may be produced or shipped separately. If this happens, you may receive more than one tracking number and the packages may arrive on different days. You will not be charged additional shipping because we split an order. Delayed, stalled, or lost shipments If tracking has not updated for 10 business days, or your package is more than 7 business days beyond the estimated delivery window, contact us with your order number. We will review the tracking and, when appropriate, open an investigation with the carrier or fulfillment partner. Free shipping $120+ United States only Free 30-day returns Prepaid label, no restocking fee No customs fees on delivery Duties paid by Tails & Loom Online support daily 9:30 AM–5:00 PM PT Tails & Loom Thoughtful bedding and home textiles for comfortable, lived-in spaces. Tails & Loom is operated by Ecogreen Home LLC · Established August 2026 Customer support Customer support Contact@TailsAndLoom.com +1 505-234-6818 9:30 AM–5:00 PM PT, Monday–Sunday Support is online only; no walk-ins. Registered business address : 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States. Legal notices only; no retail or customer service. Authorized returns warehouse : No. 12, Zhanqian Road, Liwan District, Guangzhou, Guangdong 510010, China. Approved mail returns only; no walk-ins. Prices are displayed in USD. You'll only pay the product price plus any applicable shipping fee. No sales tax or additional fees will be added at checkout. Tails & Loom covers all applicable customs duties, import taxes, customs-clearance fees, and other import-related charges. Customers will not be required to pay additional customs charges upon delivery. © 2026 Tails & Loom. All rights reserved. ! Please try again × View bag & edit ( 0 ) Your bag is empty. Subtotal Shipping calculated at checkout. View bag & edit Continue shopping Search
Website policies
https://tailsandloom.com/policies/privacy-policy
Last checked: 10/26/2026, 10:36:25 PM UTC
Privacy policy – Tails & Loom Skip to content Free shipping on orders of $120+ Privacy policy Last updated: October 4, 2026 Ecogreen Home LLC, operating as Tails & Loom, operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tails & Loom is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. Personal Information Sources We may collect personal information from the following sources: Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; From our partners or other third parties. How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes: Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else. Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies. How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes
Website information
https://tailsandloom.com/pages/about-us
Last checked: 10/26/2026, 10:36:25 PM UTC
About Tails & Loom | Ecogreen Home LLC Skip to content Free shipping on orders of $120+ 01 Clear product information We aim to show useful details about materials, sizing, care, pricing, and availability on every product page. 02 Upfront order costs Prices are displayed in USD. You'll only pay the product price plus any applicable shipping fee. No sales tax or additional fees will be added at checkout. Tails & Loom covers all applicable customs duties, import taxes, customs-clearance fees, and other import-related charges. Customers will not be required to pay additional customs charges upon delivery. 03 Support after purchase All physical products are covered by free 30-day returns, with no restocking fee and a prepaid return label after approval. Who we are An independent online home-textile store Operated by Ecogreen Home LLC in the United States, we currently serve customers in the United States. Products are made to order and shipped from our production and fulfillment warehouse at No. 12, Zhanqian Road, Liwan District, Guangzhou, Guangdong 510010, China. This warehouse also receives authorized mail returns. Product-specific materials, available sizes, and care information are provided on the relevant product page. Business information Where we operate Registered business address 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States For legal notices only. This is not a retail or customer-service location; no walk-ins. Authorized returns warehouse No. 12, Zhanqian Road, Liwan District, Guangzhou, Guangdong 510010, China Approved mail returns only; no walk-ins. Customer care How to reach us Email us at Contact@TailsAndLoom.com . Call +1 505-234-6818 . Online from 9:30 AM to 5:00 PM PT, Monday–Sunday For returns, please contact customer care before sending a parcel so we can provide authorization and a prepaid label. Free shipping $120+ United States only Free 30-day returns Prepaid label, no restocking fee No customs fees on delivery Duties paid by Tails & Loom Online support daily 9:30 AM–5:00 PM PT Tails & Loom Thoughtful bedding and home textiles for comfortable, lived-in spaces. Tails & Loom is operated by Ecogreen Home LLC · Established August 2026 Customer support Customer support Contact@TailsAndLoom.com +1 505-234-6818 9:30 AM–5:00 PM PT, Monday–Sunday Support is online only; no walk-ins. Registered business address : 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States. Legal notices only; no retail or customer service. Authorized returns warehouse : No. 12, Zhanqian Road, Liwan District, Guangzhou, Guangdong 510010, China. Approved mail returns only; no walk-ins. Prices are displayed in USD. You'll only pay the product price plus any applicable shipping fee. No sales tax or additional fees will be added at checkout. Tails & Loom covers all applicable customs duties, import taxes, customs-clearance fees, and other import-related charges. Customers will not be required to pay additional customs charges upon delivery. © 2026 Tails & Loom. All rights reserved. ! Please try again × View bag & edit ( 0 ) Your bag is empty. Subtotal Shipping calculated at checkout. View bag & edit Continue shopping Search
Possible source to check
https://platform.tracxn.com/a/d/company/6a86f430ec508e015bc26e1b/tails%20%26%20loom?utm_source=parallel&utm_medium=ai
Last checked: 10/26/2026, 10:35:55 PM UTC
We found a possible source, but could not read its page. Its contents are not included in the findings.
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This report was generated automatically by OnlyReputable AI. It is for informational purposes only and does not constitute legal or financial advice.
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