Website information

https://zelri.co/

Last checked: 11/1/2026, 12:56:05 PM UTC

zelri Skip to content FREE SHADE EXCHANGE — WRONG COLOUR? WE SEND THE RIGHT ONE Your cart is empty Continue shopping Have an account? Log in to check out faster. Cart • 0 items Cart reserved for Subtotal $0.00 Check out FULLER HAIR IN TWO MINUTES. NO ONE CAN TELL. Real human hair that clips in, blends in, and disappears. 8 shades. Free exchange if it’s not right. SHOP NOW Contact form Quick links Privacy Policy Shipping Policy Refund Policy Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, zelri Powered by Shrine Privacy policy Terms of service Contact information Shipping policy Refund policy Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://zelri.co/policies/refund-policy

Last checked: 11/1/2026, 12:56:05 PM UTC

Refund policy – zelri Skip to content FREE SHADE EXCHANGE — WRONG COLOUR? WE SEND THE RIGHT ONE Your cart is empty Continue shopping Have an account? Log in to check out faster. Cart • 0 items Cart reserved for Subtotal $0.00 Check out Refund policy Last updated: October 29, 2026 Returns Return eligibility depends on the items in your order. Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging or as otherwise indicated in the return instructions. We may reduce your refund if the item has been used, damaged, or handled more than necessary. Contact us to ask about return options and how to start a return. How to start a return Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law. Contact us before returning an item. Unless we state otherwise or applicable law requires otherwise, you are responsible for return shipping costs for change-of-mind returns. Damages and issues Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item. Exceptions and non-returnable items Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase. Contact us if you have questions about whether a specific item can be returned. Exchanges Contact us to ask about exchange options before returning your item. Refunds We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund. If you do not see your refund within a reasonable period of time since your refund was approved, contact us. This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law. Contact To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at support@zelri.co or use the contact details in our contact information policy . Quick links Privacy Policy Shipping Policy Refund Policy Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, zelri Powered by Shrine Privacy policy Terms of service Contact information Shipping policy Refund policy Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://zelri.co/policies/terms-of-service

Last checked: 11/1/2026, 12:56:05 PM UTC

Terms of service – zelri Skip to content FREE SHADE EXCHANGE — WRONG COLOUR? WE SEND THE RIGHT ONE Your cart is empty Continue shopping Have an account? Log in to check out faster. Cart • 0 items Cart reserved for Subtotal $0.00 Check out Terms of service Overview Welcome to zelri! The terms "we", "us" and "our" refer to zelri. zelri operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). zelri is powered by Shopify Inc., Shopify Commerce Singapore Pte. Ltd or Shopify International Limited, depending on where zelri is located, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our privacy policy . If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. These Terms of Service do not limit any rights you may have under applicable consumer protection laws or any other non-waivable statutory rights. 1. Access and account By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person. 2. Our products We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis. 3. Orders When you place an order, you are making an offer to purchase and authorize us and our payment processors to charge your selected payment method for the total amount of your order. zelri reserves the right to accept or decline your order for any reason at its discretion, subject to applicable law. Your order is not accepted until zelri confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as zelri may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we may attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. Your purchases are subject to return or exchange solely in accordance with our return and refund policy . This does not limit any rights you may have under applicable law. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export. 4. Prices and billing Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms of Service. If there is a conflict between the terms for a promotion and these Terms of Service, the promotion terms will govern. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (1) you are authorized to use the payment method you provide, (2) that the information you provide for such payment method is true, correct and complete, (3) charges incurred by you will be honored by the provider of your payment method, and (4) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any. 5. Shipping and delivery Except as otherwise stated, we are not liable for shipping and delivery delays. All delivery times are estimates only and are

Website policies

https://zelri.co/policies/shipping-policy

Last checked: 11/1/2026, 12:56:05 PM UTC

Shipping policy – zelri Skip to content FREE SHADE EXCHANGE — WRONG COLOUR? WE SEND THE RIGHT ONE Your cart is empty Continue shopping Have an account? Log in to check out faster. Cart • 0 items Cart reserved for Subtotal $0.00 Check out Shipping policy Last updated: October 29, 2026 Thank you for shopping with zelri. This policy explains how we ship your order, what it costs, and what to expect after you buy. Order Processing Except as otherwise stated on our website, orders will be processed as soon as possible. You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it. Shipping Methods & Delivery Times Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control. Shipping costs Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout. Order Tracking Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it. Shipping destinations We currently ship to United States. International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase. Address accuracy Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it. Lost, damaged, or delayed packages If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier. Order Changes & Cancellations Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible. Questions? Contact our team at support@zelri.co or use the contact details in our contact information policy . Quick links Privacy Policy Shipping Policy Refund Policy Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, zelri Powered by Shrine Privacy policy Terms of service Contact information Shipping policy Refund policy Choosing a selection results in a full page refresh. Opens in a new window.

Website information

https://zelri.co/pages/contact

Last checked: 11/1/2026, 12:56:05 PM UTC

Επικοινωνία – zelri Skip to content FREE SHADE EXCHANGE — WRONG COLOUR? WE SEND THE RIGHT ONE Your cart is empty Continue shopping Have an account? Log in to check out faster. Cart • 0 items Cart reserved for Subtotal $0.00 Check out Get in touch Quick links Privacy Policy Shipping Policy Refund Policy Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, zelri Powered by Shrine Privacy policy Terms of service Contact information Shipping policy Refund policy Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://zelri.co/policies/contact-information

Last checked: 11/1/2026, 12:56:05 PM UTC

Contact information – zelri Skip to content FREE SHADE EXCHANGE — WRONG COLOUR? WE SEND THE RIGHT ONE Your cart is empty Continue shopping Have an account? Log in to check out faster. Cart • 0 items Cart reserved for Subtotal $0.00 Check out Contact information Email: support@zelri.co Quick links Privacy Policy Shipping Policy Refund Policy Subscribe to our emails Join our email list for exclusive offers and the latest news. Payment methods © 2026, zelri Powered by Shrine Privacy policy Terms of service Contact information Shipping policy Refund policy Choosing a selection results in a full page refresh. Opens in a new window.

Website policies

https://zelri.co/policies/privacy-policy

Last checked: 11/1/2026, 12:56:05 PM UTC

Privacy policy – zelri Skip to content FREE SHADE EXCHANGE — WRONG COLOUR? WE SEND THE RIGHT ONE Your cart is empty Continue shopping Have an account? Log in to check out faster. Cart • 0 items Cart reserved for Subtotal $0.00 Check out Privacy policy Last updated: October 29, 2026 zelri operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). zelri is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. Personal Information Sources We may collect personal information from the following sources: Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; From our partners or other third parties. How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes: Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else. Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies. How We Disclose Personal Informati